Trusted Agent profile · Edinburgh

MOV8 Real Estate Edinburgh reviews

★★★★★ Excellent

2,219 reviews across 3 platforms

6, Redheughs Rigg, Edinburgh, EH12 9DQ

MOV8 Real Estate's office in Edinburgh, at 6, is rated 4.7 out of 5 across 2,219 reviews on three platforms, including 468 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.5 / 5

468

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

This office

Trustpilot logo

1,750

Reviews on Trustpilot

This office

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Awards

The Trusted Agent 2026 results for MOV8 Real Estate, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.

5/5

Trustpilot

Conveyancing made easy.

First class ! Alan of MOV8 Real Estate handled the conveyancing of my property in a very professional yet down to earth fashion. Any issues raised were dealt with in a timeous manner. Everything was easy to understand with no hidden surprises along the way. Their fees were very competitive. They will be my first choice for conveyancing in future ! Thank you ! Calum.

Calum · 15 September 2022

Agent replied · 16 June 2024

Thank you, Calum! We look forward to seeing you again when the time comes!

5/5

Google

Mov8 We’ve used Mov8 three times and whilst asking other Estate Agents for quotes they are still the most competitive. From the very first contact they are proactive each service aligned with the next and booked when their agent came to initially assess the property. The Home report and photography were booked on the same day hence no wasted time. Thank you Louise Carr for your seamless support we sold the property in record time. We would highly recommend Mov8’s efficient and professional services.

Rosemary · 17 June 2019

Agent replied · 15 June 2024

Thank you so much for your kind comments Rosemary. We are always pleased to welcome back clients time and time again. Best wishes from the whole team at MOV8 Real Estate!

5/5

Trustpilot

Painless and stress free house selling

I thought selling a house would be a difficult, long drawn out process, but by using mov8 I needn't have worried. Everything went smoothly. From the initial contact through to the legal stuff, mov8 sorted it. Continuous email updates and phone calls, plus your own portal to see how the sale is progressing, made it all straight forward. All the staff were very friendly and helpful, and had a good depth of knowledge. All in all a stress free experience.

Jim · 11 June 2019

Agent replied · 16 June 2024

Thank you very much for your comments Jim. We understand the importance of keeping our clients in the loop at all times where possible. Best wishes from all of us at MOV8 Real Estate.

1/5

Trustpilot

Extremely frustrating to work with the…

Extremely frustrating to work with the mov8 team. There is no consistency or process. They keep asking for same information every other day despite of providing it multiple times. Not helpful at all. We would not recommend them to anyone. If you are going with Yopa, please make sure that your agent does not select Mov8 as your solicitor. It is an unacceptable level of service.

JCL · 27 July 2022

Agent replied · 16 June 2024

We are sorry to read your comments, if you would care to reach out to operations@mov8.com we would be happy to discuss things further with you.

5/5

Trustpilot

Mov8 was recommended to me by a friend…

Mov8 was recommended to me by a friend who’d had a very positive experience. She’d sold her flat quickly and efficiently through Mov8, and further recommended Emma. I took her word for it, and was lucky to get Emma assigned to me as my Negotiator. Emma did a thoroughly good job. She was professional, while at the same time being friendly and personable. She was great when it came to keeping me informed, and gave me sound advice on the offers I received, culminating in me accepting one at the level I was looking for. All in all, a very positive experience. Thanks Emma and the Mov8 team!

Rolf · 24 May 2019

Agent replied · 16 June 2024

Thanks Rolf! Emma is a dedicated and professional individual and always gives 100% to her clients. Her knowledge and experience is invaluable in today's competitive marketplace. Thanks for taking the time to write a review!

5/5

Trustpilot

Mov8

Mov8We’ve used Mov8 three times and whilst asking other Estate Agents for quotes they are still the most competitive. From the very first contact they are proactive each service aligned with the next and booked when their agent came to initially assess the property. The Home report and photography were booked on the same day hence no wasted time. Thank you Louise Carr for your seamless support we sold the property in record time. We would highly recommend Mov8’s efficient and professional services.

Rosemary · 22 May 2019

Agent replied · 16 June 2024

Thank you so much for taking the time to write a review Rosemary. We all take a great deal of pride in what we do and reading your comments makes it all worth the while. Louise always gives 100% to her clients and makes sure to keep everyone in the loop from start to finish. Best wishes from us all at MOV8 Real Estate!

5/5

Trustpilot

We can not rate MOV8 highly enough

We can not rate MOV8 highly enough, their service is 10/10, our dedicate negotiator Lousie was a star, especially the communication, was brilliant holding our hand through every step and she helped take the stress out of selling. The added bonus of the dedicated online portal for your property was very useful. The fees too were very competitive. If looking for an estate agent these are your people as they are more than an estate agent they are like family! Thank you

Joyce · 10 May 2019

Agent replied · 16 June 2024

Thank you so much for your kind comments Joyce. We all take a great deal of pride in what we do so reading your review makes it all worth while. Louise understands just how daunting it can be for clients when buying or selling and works very hard to make sure everything is as simple and straightforward as it can possibly be. We look forward to welcoming your friends and family when the time comes.

5/5

Trustpilot

House Move - Wishaw!

The experience of working with Alan and Chole was amazing. They kept everything simple and straight forward. They kept us well informed and helped us when we were required to undertake a task. Their time management was fantastic as nothing felt rushed and we were prepared in plenty of time of particularly 'milestones or deadline'. I would recommend them to anyone.

Simon · 31 January 2023

Agent replied · 16 June 2024

Thank you, Simon, for taking the time to write a review for us!

5/5

Google

Excellent experience, very professional and fantastic communication

Alan · 28 September 2026

Agent replied · 12 October 2026

Thank you for your fantastic review. We’re delighted to hear that you had such a positive experience with MOV8 and found our team professional and communicative throughout. Thank you for choosing MOV8 and for taking the time to share your feedback. We really appreciate your support. Kind Regards MOV8 Team

2/5

Trustpilot

Overall disappointing experience (primarily, due to lack of communication)

*I have already spoken to the Operations Manager before posting this review*We have been disappointed with the overall service from Mov8 for the whole buying and selling process. It is such a shame as we were recommended by a friend and thought it would be a smooth process but it caused us even more stress with the risk of losing our new home.The home valuation process was excellent. Alan was very professional and explained everything properly. Once we were all set up, that’s where the first problem started. Whilst reviewing our schedule and advert before going live on the market, there were numerous mistakes in the text (including the spelling of Livingston!). The floor plan was also missing built-in wardrobes. There were a few attempts to try and get this resolved and this resulted in a slight delay of getting the property on the market. Once we were allocated our negotiator, the initial process became slightly better. Emma was very good in providing us with all the necessary information, and Ross was excellent in terms of arranging viewings, etc. There was, however, a communication issue from Mov8 of not confirming the viewing appointment with our ultimate buyer which could have resulted in us losing our sale.We were also buying at the same time. Our purchase negotiator, Kenny, was excellent and by far the best service we had from Mov8. It is a shame that he has moved on. Once the sale and purchase was agreed, this is when the real problems and stress started. I am sorry to say that our solicitor was not communicative at all. It was very difficult to get hold of them. Numerous emails, phone call messages a day (over 26 calls in total) and hardly a response back. It took over a month between our sale offer being accepted and when the missives process started. Following the initial introduction call with our solicitor, nothing was done to the file for over a week and when I called for an update, I was being asked the same questions as per the previous call which was very frustrating. Ultimately our missives were concluded 3 days before the date of entry which has caused all parties a lot of stress up to the last minute. It is acknowledged that there was some delay from one of the parties, however, should our legal process have started earlier, we wouldn’t have been in this situation with a risk of losing our purchase. With regards to our factors, we were told that Mov8 contacted them regarding our property being sold. However, it was brought to our attention that our factors hadn’t been informed about the sale and I had to make Mov8 do it one day before the settlement day, Mov8 apologised for this oversight. The whole legal communication process was not good.I’m afraid that due to a combination of the above, we will be not be using Mov8 again or recommending them to any friends.

Rohan · 24 April 2019

Agent replied · 16 June 2024

Rohan, thank you for giving us the opportunity to look in to the details of your complaint before you posted your review. We are always disappointed to learn that one of our clients has not felt as if they have had excellent customer service. It does appear that in this instance we did not provide you with the level of service we would have liked and as such we would like to offer you a full and sincere apology on behalf of the whole team at MOV8 Real Estate.

5/5

Trustpilot

Highly Recommend Mov8

Great service, fantastic staff.Took a chance with Mov8 as they aren't established in my area half based on gut and half based on reviews and I wasn't dissapointed. They did a great job, all the staff were really friendly and helpful. The relationship I built up with my negotiator Jillian was great, she was so friendly and I always felt she had my best interests at heart. I would definitely use Mov8 for any future house purchases.

Sarah · 3 July 2020

Agent replied · 16 June 2024

Thank you Sarah! Thanks for taking the chance on us...it proved to be a good move! We are all delighted to read your comments, we really do take a great deal of pride in what we do so allow me to say a huge thanks to you from all of us!

5/5

Trustpilot

Professional! Friendly! Recommended!

Mov8 have guided us through our entire process of selling our flat. They have kept us well informed and always with a positive attitude. Gave us reassurance when our buyer withdrew in the final weeks before completing. They had us back on the market the next day and we sold in a week! Special shout out to Louise Carr, you are great at what you do! Thanks again!

Shelley · 14 April 2022

Agent replied · 16 June 2024

Thanks, Shelley! We aim to keep things as simple and as straightforward as we can, from start to finish and you're in good hands with Louise Carr at the helm!

5/5

Trustpilot

Emma Jefferson - thanks so much!

I cannot thank Emma Jefferson enough as our sales negotiator, as we had a deadline to meet to sell our house it was slightly stressful but Emma kept us up to date and went above and beyond when I asked her a question, the detailed emails and statistics I received from her to put my mind at ease were incredible. Emma’s customer service is second to none and I’m so impressed with the whole MOV8 process, we haven’t had to step inside an office which is a big plus as we have busy working/family lives, all money laundering and signing of documents is done electronically. Thanks so much!!

Anna · 10 April 2019

Agent replied · 16 June 2024

Selling your family home can be a daunting prospect, we understand the importance of communication and making sure our clients are kept in the loop at every turn. Emma is very dedicated to her clients and will be pleased to read your comments. Thank you so much for taking the time to write a review!

3/5

Trustpilot

Our property sale using Mov8 was back…

Our property sale using Mov8 was back in may last year. Whole experience left as with mixed feelings. First ;length of time it took to get the property on market was way to long from initial request ,all due to misleading description. The person responsible for advert was incompetent,she did many mistakes some really silly about contents or basic topography and local services and amenities. Worst was that she was don't really care about our concerns and don't listen to the suggestions. Its took several days and mails to correct this ridiculous errors. At this stage we were really upset,but felt like we couldn't swap estate agents,because we had already paid a large upfront fee. Luckily ,later everything went much,much better. Particularly our negotiator Arran provided great professional service; hi was very helpful,always polite with lots of patience. Also legal team performed excellent service,many thanks for Leigh she was very informative always with great manners .

Kacper · 13 March 2019

Agent replied · 16 June 2024

Thank you Kacper, our Operations Manager will reach out to you to discuss the issues you have raised and hopefully be able to resolve things for you in due course.

5/5

Google

Couldn’t recommend MOV8 enough. Absolute brilliant with plenty of communication especially from Kristin Doyle.

Kieran · 12 August 2026

Agent replied · 12 October 2026

Thank you for your fantastic review. We're delighted to hear that you had such a positive experience with MOV8 and that our communication helped make the process straightforward. We'll be sure to pass on your kind words to Kristin, who will be thrilled to know her support made such a positive difference. Thank you for your recommendation and for choosing MOV8. We wish you all the best for the future. Kind Regards MOV8 Team

5/5

Trustpilot

Courtney Morrison and Chloe Harding…

Courtney Morrison and Chloe Harding both helped me when we put our house on the market and bought a new house. We bought our house 28 years ago from the council so did not know the first thing about buying and selling a house. Both made a quite stressful and emotional time very easy. Would give 6 stars to both if I could.

Mrs · 7 November 2022

Agent replied · 16 June 2024

''6 Stars''...! We'll take that! Thank you, Mrs. Fleming!

5/5

Trustpilot

Mov8 Highly recommended

Mov8 came highly recommended to me for moving into a new build flat and would certainly commend them for doing a thorough job to ensure all the legal stuff was completed and well communicated. Would like to express sincere thanks to Mairi Rasuli, Tracey McAlpine and of course the team for supporting me through that journey and putting my mind at ease.

Sandra · 12 December 2022

Agent replied · 16 June 2024

Thank you, Sandra! We are all only too pleased to have been able to help you and hope to see you again when the time comes!

5/5

Google

Mov8 were great with my purchase. They helped me out last minute with submitting my offer and were fantastic throughout the process. My case manager, Kim, was great with me as a first time buyer and helped answer all my questions. Costs were very clear from start to finish.

Aaron · 17 December 2023

Agent replied · 15 June 2024

Thank you, Aaron! It all comes down to communication and keeping you in the loop right from the start. Thank you for taking the time to write a review for us.

5/5

Trustpilot

Best of the best!

Excellent company. I was feeling looked after, they organised my viewings for me, I was updated regularly about when is the viewing, and I could see feedback. I really recommend Mov8 estate if you want sell your house. I was trying previously with bigger and more established estate agent and my flat was not sold and nobody bothered to give me any advice or communicate with me. Mov8 agent Louise was calling me every few days to update, when she was away there was always somebody to give me relevant information. Can’t really fault anything! Great experience, very highly recommended professionals! Thank you so much Mov8

Jola · 30 January 2019

Agent replied · 16 June 2024

We are all so pleased to read your comments, Jola. When it comes to estate agents 'big doesn't always mean better' and we are delighted to read that you feel the same. We all take a great deal of pride in what we do so thank you very much for taking the time to write a review!

5/5

Trustpilot

First Time Buyer

I am a First Time Buyer and Beverley Cottrell took the time to explain each stage of the transaction in simple terms to me, so I could understand it fully. She worked through the festive period to ensure my purchase was completed on time, which I was particularly appreciative of, as not all real estate companies work in this way. At all stages she was very professional and approachable and I felt I could ask her anything I needed to know. The fixed fee meant it was affordable for me which helped so much. I would not hesitate to recommend Beverley, who provided me with a fantastic service.

Anonymous · 21 January 2019

Agent replied · 16 June 2024

Thank you so much for taking time to write a review. Beverley is a thoroughly dedicated and professional individual who takes a great deal of care and attention in everything she does, she will be so pleased to read your comments. Thanks again and best wishes from all of us at MOV8 Real Estate!

5/5

Trustpilot

Lovely team

The team at Mov8 were incredibly helpful and accommodating throughout the selling process. Valuer Ross knew our market well immediately saw the value in our property while Mov8's professional photographs showed the property in its best light. Ellen was exceptionally patient and obliging when faced with numerous requests for amendments to our brochure text until it was exactly what we wanted. The bookings team were always on-hand and pleasant to deal with whilst many viewings were being arranged. Lastly Emma, our negotiator, was unfailingly friendly and helpful throughout the selling process, making it as easy as possible for us, providing expert guidance and reassurance, and ultimately securing a great offer on our property.

Megan · 7 January 2019

Agent replied · 16 June 2024

We aim to give a first class service to all our clients from start to finish and are so pleased to read your comments! The whole team at MOV8 Real Estate really are dedicated to what we do, thank you so much for taking the time to write your review. All the best from all of us at MOV8 Real Estate!

5/5

Trustpilot

Not Your Standard Purchase

Just wanted to express my Thanks to Stephen & Tracy for their professionalism, effeciency and deadication to getting our purchase over the line. Our transaction was not your normal run of the mill purchase as it had lot of complicated legal detail not to mention challenging paticipants, however their calm and measured approach ensured that we achieved our desired outcome. Thank you again.

Simon · 22 October 2022

Agent replied · 16 June 2024

Thank you, Simon! Things don't always run as smoothly as we would like but we will always do our best to get things over the line.

5/5

Trustpilot

Phenomenal Team

Emma and the team went above and beyond to help us find our house. Covered all points and where outstanding at giving the right information to aid in guiding us to find the right property. I couldn't recommend their services more.

Stuart · 22 May 2024

Agent replied · 16 June 2024

Thanks, Stuart! We would be happy to help anyone you recommend to us!

5/5

Trustpilot

Thank you to Ross & Haley and the team…

Thank you to Ross & Haley and the team for an excellent selling experience and 5 star service ⭐️⭐️⭐️⭐️⭐️Everyone has been extremely helpful and professional. We have been updated every step of the way and the team have went over and above! We would absolutely recommend Mov8 to sell your house! 😊

Nikki · 18 September 2023

Agent replied · 16 June 2024

Thanks, Nikki! We would be delighted to help anyone you recommend to us!

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Questions about MOV8 Real Estate Edinburgh

Has MOV8 Real Estate won any awards?

Yes. In The Trusted Agent 2026 awards: MOV8 Real Estate, Edinburgh won Trusted Agent.

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Tell us what you need and we'll put you in touch. MOV8 Real Estate hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.

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