Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
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5/5
TrustpilotMov8 conveyancing
We were referred to Mov8 for conveyancing in regards to purchase of our new build property and sale of current. Each transaction was delivered and managed very well and and would we highly recommend the firm for thorough job with excellent communication at all times. With thanks to Mairi Rasuli, Tracey McAlpine, Kirsten and team for their professionalism in what is often stressful experiences!
Kirsty Β· 15 December 2022
Agent replied Β· 16 June 2024
Thanks, Kirsty! We aim to make everything as simple and as straightforward as possible, just as it should be!
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5/5
TrustpilotTracy has provided me and my childrenβ¦
Tracy has provided me and my children with excellent service. We were finding it very difficult at the time, no one out there would give us a mortgage because my children inherited money and my own money was getting put into the mortgage. A lot of companies did not want to take the risk. Tracy never gave up constantly finding other resources. We are now this week moving into our new home and it is all thank you to Tracy at MOV8. Excellent service and thank you again for making our dreams come true.
Louise Β· 30 January 2020
Agent replied Β· 16 June 2024
We know only too well that people buy and sell for a variety of different reasons and we will always do our very best to make things as simple and as straightforward as we possibly can. The whole team at MOV8 wish you and your family all the very best in your new home!
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5/5
Googlekaty has been amazing with us, keeping us update on everything
Abigail Β· 12 September 2026
Agent replied Β· 12 October 2026
Thank you for your kind review. We're delighted to hear that Katy provided such excellent support and kept you updated throughout the process.
We'll be sure to pass on your lovely feedback to Katy. Thank you for choosing MOV8, and we wish you all the best for the future.
Kind Regards
MOV8 Team
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5/5
GoogleExcellent service from start to finish, very pleasant and helpful staff
Susan Β· 12 September 2026
Agent replied Β· 12 October 2026
Thank you for your kind review. We're delighted to hear that you received excellent service from start to finish and found our team pleasant and helpful throughout.
We really appreciate your feedback and thank you for choosing MOV8. We wish you all the best for the future.
Kind Regards
MOV8 Team
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5/5
TrustpilotFirst time.... Top Service...Wont use anyone else.....
First time selling and buying a new house, I cannot recommend Mov8 enough, From the initial valuation, appointments were very flexible, Fraser was on time and knew his stuff about the area and did exactly what he said he would. At this point we were unsure if we were putting our property on the market, No pressure at all from Mov8 after valuation. I had a few other valuations and none were to the standard and Detail Mov8 did. We required everything done quickly which was no hassle for them, Pictures done and looked good, For Sale sign, I did request another which again was no problem and up within days.A special Thanks to Rachel Curran, our property Negotiator, having never done this before, we asked lots of question and were no problem for Rachel. Anytime I called to ask a question, I had Rachels direct number which I always got through to her on, if she was not in, she called back quickly. Our house sold within 14 days over Christmas and New year which was incredible, Viewings were made easy and Rachel spoke to us most days, on numerous times, she actually apologised for calling too much, however we thought it was great getting this much attention to detail from Rachel.If I ever sell or buy a house again, it will be with Mov8.Oh.. and they were cheaper than other quotes but gave a real 5 star serviceThank you again,Ian
Ian Β· 15 January 2020
Agent replied Β· 16 June 2024
We really do take a great deal of pride in what we do and excellent customer service is always at the very heart of that. Thank you so much for taking the time to write a review!
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5/5
Trustpilot5 Star Tracy McAlpine.
There arenβt words to express how Thankful my family and I are to Tracy McAlpine of Mov8. We reserved our new build home in Bearsden, Glasgow on the 30th of November and moved in on the 19th of December. Even an experienced builder like Cala homes who deal with hundreds of professionals weekly, could not believe how on top of the process Tracy was in the effort to get everything done before Christmas. Tracy is reliable, trustworthy, honest and above everything has unbelievable communication skills. Responses were quick and clear. I cannot even comment on how quick issues were sorted as Tracy was so ahead of the process nothing became an issue. If anyone is wondering where to go when buying a house I would suggest they beg for Tracy to help them. Itβs been a fantastic experience from start to finish and made buying a house exciting like it should be. Thanks again, Pete, Lyndsey, Penelope and Lois.
Pete Β· 20 December 2019
Agent replied Β· 16 June 2024
Thank you Peter! You certainly are in good hands with Tracy handling your transaction. She knows this industry inside out and will always go above and beyond to make sure families are in their new house on the agreed date. Thank you so much for taking the time to write a review, it means a great deal to all of us.
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5/5
TrustpilotExcellent service from all departments
We have had a fabulous experience so far with Mov8 real estate, from the word go everyone has been great and advice very helpful, a very special thank you to Jillian Western (property negotiator) who I feel has gone over and above to help my mum at this stressful time as just losing my dad it has been very difficult for my mum and Jillian has been there every step of the way, nothing was a problem, so many thanks. I would highly recommend the Mov8 team in Edinburgh.
Gail Β· 10 December 2019
Agent replied Β· 16 June 2024
Thank you so much for taking the time to write a review. We know that our clients all have very individual circumstances and we always keep that in mind from start to finish. We are all thrilled to read your comments, especially Jillian. We hope to see you again when the time comes.
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5/5
TrustpilotThe team involved in selling myβ¦
The team involved in selling my property have been excellent. In doing the valuation Finlay was clear with information and polite. There was no hard sell, just a polite phone call a couple of weeks later, thus interest without pressure was really appreciated. Emma and Rachel were so supportive even when I got a bit stressed (not related to mov8) and their advice on the market and how to react was excellent. I had been worried about the sale due to business at work but it was easier than I expected due to solid advice.
Brenda Β· 8 December 2019
Agent replied Β· 16 June 2024
We pride ourselves on our excellent customer service and understand the importance of being at the end of the phone to offer support and guidance where needed. We hope to see you again when the time comes.
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5/5
TrustpilotSuperman alan
Excellent from start to finish. Can't thank Alan enough for what he did for me with my issues with computers. He made it simple and straight forward. Delighted with his work and the very speedy turnaround time. Never had a solicitor work so fast. Well done to everyone involved. Will be using this service again in the near future!
Gillan Β· 14 May 2023
Agent replied Β· 16 June 2024
Thanks, Gillian! We aim to keep things as simple and as straightforward as we can, right from the start!
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5/5
TrustpilotBrilliant service from MOV8 Real Estate - would highly recommend!
I would definitely recommend MOV8 Real Estate to anyone thinking of moving house. Tracy was brilliant - fast, thorough and efficient, but also approachable and friendly, and great at responding quickly to my stupid questions! Tracy handled both sale and purchase in our recent move, and we felt reassured and informed at every step of the process. Also, their rates are very competitive and were lower than other companies we got quotes from. We are settling into our new home and feel so lucky that we had Tracy on our side, handling all the stressful legal side of it! Thank you! Helen and Neil, Glasgow
Helen Β· 7 November 2019
Agent replied Β· 16 June 2024
Thanks Helen! You are in good hands, for sure, when you have Tracy handling your case! Do please recommend us to family and friends and we can do the same for them too!
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5/5
TrustpilotReally happy with Mov8
Really happy with Mov8. Throughout the process of buying and selling they were extremely helpful and informative.Scott who came to value our home was personable and honest. Giving us a good indication of the value and costs. Joanne (Property negotiator) was a pleasure to deal with. Quick to respond to emails and constantly keeping us up to date with developments. She was also extremely knowledgeable around the negotiations and gave lots of helpful advice.Ed (Purchasing) was always cheery on the phone and gave great advice around our offers making sure we secured the property we wanted.Gavin (Conveyancing) was on the ball with both the purchase and sale contracts making sure we were aware of every aspect. He was also extremely helpful when our Mortgage company messed up our contract in getting the situation sorted so every aspect completed on time.I would also say Thank you to the rest of the mov8 team behind the scenes. Who made sure the whole system went smoothly and kept us on track with all the paperwork and legalities that was needed.Great team Thank You all.
Mr Β· 7 November 2019
Agent replied Β· 16 June 2024
Thank you John, for taking the time to write a review! Excellent customer service remains at the heart of everything we do and we are pleased to read your comments! All the very best in your new home from the whole team at MOV8 Real Estate!
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5/5
TrustpilotExcellent Service
I would like to thank Peter, Tony, Sheryl, the rest of the team who dealt with me, but special praise must go to Rachel.She kept me up to date with everything (including my silly questions). She also dealt with the delicate situation between me and my soon to be ex partner professionallyIf I have any friends or family who are buying and selling or one of the other, I will have no hesitation in recommending Mov8.Now comes the next part and all the legal side of it and I hope it just runs as smoothly as this has done.Well done Rachel and the rest of team ππππππ
Jim Β· 4 November 2019
Agent replied Β· 16 June 2024
Thanks Jim! The whole team is delighted to read your comments! We look forward to welcoming your friends and family when the time comes.
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5/5
GoogleIt was a pleasure to met MOV8's team.They support me in every step purchasing my first property.They answer all of my questions on time and fully explain the process of purchasing a property.
Many thanks to Tara - Mae Kearns for all help that she provided me.
Thank you for the great work!
Interlift Β· 19 October 2023
Agent replied Β· 15 June 2024
Thank you for taking the time to write a review for us!
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5/5
TrustpilotGreat Service & Highly Recommend MOV8
Our property sold in less than two weeks of going on the market , Amazing Mov8!!We had a couple of different agents around to value our property before choosing Mov8. Our first appointment is the free valuation with Mov8. Found them cheaper reasonable price than other top estate agents too! We would like to say a big thank you to all the staff at MOV8, especially our negotiator, Rachel Curran was really good at offering wonderful advice in dealing with offers , her friendly and professional service. All viewings were arranged over the phone and the client portal worked well with all viewings shown in the diary along with any feedback.We would not hesitate to use Mov8 again, or to recommend them !!
Mr Β· 24 October 2019
Agent replied Β· 16 June 2024
It's wonderful to receive feedback like this and it's why we do what we do. Thank you very much for your review.
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5/5
TrustpilotExcellent and Friendly Service.I wouldβ¦
Excellent and Friendly Service.I would like to say a big thank you to all the staff at MOV8, especially Louise for their friendly and professional service. All viewings were arranged over the phone and the client portal worked well with all viewings shown in the diary along with any feedback.I had the flat redecorated during the sale period and MOV8 were happy to re do the photograghs at no extra charge. I would have no hesitation in recommending this company. Also their charges were fixed and reasonable.
Michael Β· 17 October 2019
Agent replied Β· 16 June 2024
Thank you Michael! We all take a great deal of pride in what we do and reading your comments makes it all worth while.
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5/5
GoogleVery helpful especially as first time buyers. A quick process from the start to getting our keys and our solicitor Kim was always very easy to get in contact with and answered all of our quieries. Thank you so much would definitely recommend.
Lauren Β· 16 May 2024
Agent replied Β· 15 June 2024
Thanks, Lauren! We would be only too pleased to help your family and friends!
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5/5
TrustpilotGreat service - a very positive Sellers experience
My experience with Mov8 has been nothing but positive. From the initial home visit and valuation report, through to Sales where my advisor Alex kept me constantly up to date with notes of interest, offers & any other relevant information. Mov8 also offer a great portal which is constantly kept up to date with messages (notes of interest/offers), viewer comments & other great Dashboard features. I would thoroughly recommend Mov8 to any potential customer through my own experience which was 5 star!
Mark Β· 23 September 2019
Agent replied Β· 16 June 2024
Thank you Mark! We always aim to give a Five Star service and are delighted to read your comments. There is nothing better for us than a happy client willing to recommend us to their family and friends, thanks again from the whole team at MOV8!
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5/5
TrustpilotMov8 provided me with an excellentβ¦
Mov8 provided me with an excellent seemless first class professional service. The team were highly focused and kept me updated in every aspect of selling my property which was sold within 14 days. Thanks to Tony Knight valuer superb communication skills and the rest of the team involved all fantastic! Would highly recommend Mov8. Was by far best estate agent I have ever dealt with a most dedicated team. Now look forward to purchasing my new property with them reassuring to have them onboard.
EG Β· 19 September 2019
Agent replied Β· 16 June 2024
Thank you so much for taking the time to write a review! Reading your comments makes everything we do worth while and we look forward to welcoming your family and friends when the time comes.
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5/5
TrustpilotEasy purchase of NEW BUILD PROPERTY !
I have recently bought a New Build Property and used Mov8 for the purchasing. Tracy was dealing with the conveyancing and she has been absolutely fantastic. She has the knowledge and the experience that made the process easy and smooth. As purchasing a property can be quite stressful, we have been given advice when we required and support throughout the entire process from Tracy. We came across very professional customer service. Myself and my partner are pleased with how easy the purchasing of New Build house was and we could not thank enough for this experience. If you are thinking of purchasing a New Build property we are highly recommend Tracy McAlpine from Mov8 Real Estate.
M Β· 9 September 2019
Agent replied Β· 16 June 2024
Tracy is a whizz when it comes to New Build transactions and she will be thrilled to read your comments. Tracy knows just how to take the stress and worry away from her clients and get them over the line and in to their new home with the least amount of hassle. All the best from us all at MOV8 Real Estate!
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1/5
TrustpilotReally Poor Customer Service
Gave 1 star as you have to give something in order to write a review.There isn't enough space here to write about all the incredibly poor customer service from this shambles of an estate agents.Here are just a few incidents:When the sale of my property (and as a consequence my purchase) fell through there was a serious lack of communication and what seemed to be a complete disregard for the people concerned. Even though they were aware on the Friday morning, the mov8 negotiator didn't contact the solicitor for my purchase until the Monday! There was no apology or this and the excuse "we were wrapping things up at our end on Friday." There were numerous phone calls that were not returned and even an email or two that were simply archived without a response. Keeping the customer updated didn't seem to be high on the agenda.The previous owners of the property I purchased took items that were supposed to be left. Even though they were in breach of contract, my mov8 solicitor advised me to replace them myself as their solicitor never responded to his email requesting that they return them or pay for replacements. It appears you can take items to the value of Β£400 from the property you are selling (items that a legally binding contract states that you must leave in the property) as the first Β£400 of any claim against the seller must be funded by the purchaser.As a result of my experience, I have advised friends and colleagues who have been putting their properties on the market to avoid mov8. I've bought and sold several properties over the last 25 years and unfortunately they are the worst company I have ever had to deal with.
Linda Β· 24 August 2019
Agent replied Β· 16 June 2024
Hi Linda, we are always disappointed to discover when a client is unhappy with the service they have received with MOV8 Real Estate. Our Operations Manager will be in contact with you directly to discuss things further.
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5/5
TrustpilotGreat service
Very good experience with the purchasing team in Edinburgh. I was able to send through my request for Mov8 to make an offer on my behalf very quickly and they kept me informed throughout. They gave me great support and advice.Conveyancing was thorough and I was kept updated regularly with the progress. They were so quick with their responses to my emails and I felt comfortable that my house purchase was in good hands. Thanks Mov8!
Katharine Β· 16 December 2020
Agent replied Β· 16 June 2024
Thank you Katherine! We try to make things a simple and as straightforward as we possibly can, thank you so much for taking the time to write a review!
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5/5
TrustpilotThis is the second time I have usedβ¦
This is the second time I have used MOV8 to sell a property in the last few months and yet again it was a great experience with an outcome I'm delighted with. My partner and I were selling our respective properties at the same time - all the makings of a stress fest! However, the support we both received from the MOV8 team and our negotiator, Rachel Curran made the process less stressful and manageable. I highly recommend MOV8, they are straightforward, supportive and want the best possible outcome for you and your sale.
Lynne Β· 30 July 2019
Agent replied Β· 16 June 2024
We are always happy to welcome back a happy client, Lynne! It certainly can be a stressful time buying and selling at the same time but Rachel will always aim to make it as stress-free as she can. Thank you so much for taking the time to write a review.
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5/5
TrustpilotFantastic Team
WOWβ¦what a team you have in Edinburgh!Words that come to mind areβ¦β¦β¦..professional, helpful, caring, supportive, efficient, responsive, competitive, driven to mention just a few.I canβt express my thanks enough for the way you have looked after my Mum and I and for keeping me fully informed throughout the process of selling my Mumβs house. This was a difficult move for my Mum to make at an old age, leaving the family home of 54 years to start a new adventure in sunny Bournemouth near my sister. Your team understood the sensitivity of the situation for Mum and were totally supportive to me throughout this process.I would like to call out specifically Rachel Curran for her support and friendship through an extended viewing period. Rachel took ownership of viewing communication and follow up which provided me with welcome assurances needed at the time. She was a valuable support to me and helped me manage my Mumβs sale and viewings in an engaged, friendly, caring and helpful way throughout.I would also like to thank Jazmin MacPherson for her support during the conveyancing stage of my Mums sale and for ensuring the transfer was completed on time with no last minute hitches. This is greatly appreciated in any normal sale but especially for one like this where the seller is elderly like me Mum.
Samantha Β· 11 July 2019
Agent replied Β· 16 June 2024
Thank you so much for your generous comments Samantha! We know that our clients buy and sell for a variety of different reasons and we keep this in mind throughout - we are so pleased to have been able to help you and your family at such an important time. Best wishes to your mum in her new house.
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5/5
TrustpilotFantastic team! Fantastic service!
Cannot thank mov8 enough for all their help! Scott was lovely, he came out and made us feel very relaxed about the whole process. Then Ross (mortgage advisor) helped us feel confident in what we could afford. Then last but not least, Rachel- what a star! She was always on the other end of the phone, reassuring us, calming us down, keeping us upto date and most importantly kept us right with what we should be doing. Her advice and ideas were so valuable and her hard work has not gone unnoticed and is so appreciated. We seriously cannot thank her enough. Just want to say every person I spoke to on the phone or via email was just lovely- a very helpful and caring team who genuinely care about their customers! Thanks mov8- will be recommending to everyone I know that plans to buy or sell somewhere.
David Β· 10 July 2019
Agent replied Β· 16 June 2024
We are all delighted to read your comments David and thank you so much for taking the time to write a review. We look forward to welcoming your family and friends in due course!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.