Littlejohns ltd reviews

★★★★★ 5/5

Google

I am currently renting with them, and my experience is really positive: the application process is straightforward and they are willing to help for any issue as long you AND the landlord are happy to go ahead. The best, though, is the maintenance department: they are absolutely awesome and very quick to help with anything might need some TLC: I remember once when the washing machine broke and they managed to send someone to fix it in less than 24hrs. When there were things I could do by myself they were happy to give advice on the right way to do it. Stuff naturally deteriorates and breaks over time, so having a great maintenance department ready to support is the best you can wish from a letting agency. Really recommended.

Francesco · 12 June 2020

★★★★★ 5/5

Google

Littlejohns looked after my apartment for 10 years whilst working abroad, and did a great job of taking care of both the tenants and the property. Their maintenance department is responsive, and they have overall been a pleasure to work with. Would recommend for any other landlord, and have indeed encouraged family to use them for their apartments (which they have done with similar great service).PositiveResponsiveness, Quality, Professionalism, Value

Daniel · 12 June 2022

★★★★★ 5/5

Google

Great, friendly and helpful service. If you require assistance, give them a call. Good luck.

Allan · 2 July 2025

★★★★★ 1/5

Google

Avoid at all costs. This company is renowned for being particularly horrible to student tenants. They will try and get every penny possible from you. For example, we spent £150 on a professional cleaner, with receipts. Yet, they still charged us £150 for cleaning for "not hoovering the cupboard carpet." They know full well students need their deposits back as quickly as possible to move into the next flat, this is clearly part of their plan to make money. We have informed Edinburgh University and the student union, as well as Living Rent. They may be the oldest letting agent in Edinburgh, but this doesn't allow for foul behaviour.

Wanderer · 10 December 2019

★★★★★ 5/5

Google

Little Johns looked after us during our tenancy, all problems were resolved quickly and professionally. Maggie was very helpful and I would use their services again if I had not moved away. 5/5

Damon · 13 June 2019

★★★★★ 5/5

Google

Great service provided from my time moving in to the flat to moving out. The information provided to assist with the move in was helpful and everything went smoothly. Same with moving out, a useful guide to how to get deposit returned quickly and in full, and the inspection was quick and fair. The staff were always pleasant and easy to deal with. With regards to maintenance, while disappointing they do not have availability at weekends or evenings, the service I received was always of top quality and any reported issues were addressed immediately (someone coming round to the house within half a day), and the problems were always fixed. They provided a good communication service when I had requests to be asked to the landlord.

Ian · 13 June 2019

★★★★★ 5/5

Google

Littlejohns is an exceptional company. We had been their clients for almost three years and cannot recommend them highly enough . The staff are very professional and at the same time so friendly and welcoming. Nothing was too much trouble for them. A special "thank you" to Raine from the maintenance department, for always meeting our needs and being there for us. Great plus for the company. Mary, Taylor, thank you so much for providing an amazing service. We will really miss this agency.

Katerina · 13 June 2019

★★★★★ 5/5

Google

While renting with LittleJohns we received a professional and incredible service. It was our first flat after we moved in Scotland and LittleJohns made the process so easy for us. We stayed with them for almost three years and they've been super friendly and responsive. They focus on the tenants needs, always available, and they go above and beyond to resolve every question and ensure that living in properties they represent is a pleasure. I would happily recommend them to everyone. Dimitrios

Dimitrios · 13 June 2019

★★★★★ 5/5

Google

The swiftness and quick response to emails with courtesy is admirable and impressive. Keep up the good work.

Mabel · 13 April 2025

★★★★★ 5/5

Google

As a student in Edinburgh, I moved to littlejohns for my final two years tenancy and the difference from previous letting agencies was huge! The application process is simple, every member of staff, including maintenance are more than happy to help and make everything so much easier! Our property managers (Maggie and Pamela) were both lovely, always responsive and helpful. I would 100% recommend littlejohns for anyone looking for a friendly experience without any hassle!

Hannah · 12 June 2020

★★★★★ 5/5

Google

Thank you Alison for all your help and guidance, even after the end of our agreement.

TUHIN · 12 June 2022

★★★★★ 1/5

Google

Been a tenant with a property managed by Little John now for quite some time. They're absolutely horrible. You have to call them 3-4 times to get something fixed. Once I was out of heating and hot water for over 2 weeks in the middle of the winter. I had to wear three layers of clothing plus my jacket. Couldn't shower. Every time I called in to ask them to send someone they said "Yes", and then forgot about it. Another time my window was broken for 2 months. Called 4 or 5 times in total before they fixed it. Now it happened again. My zink had a leakage and been leaking water all week and gives a loud noise. I called in on Monday to have it fixed and called again on Thursday to ask where the repairman was...apparently they had forgotten to call the repairman the first time. Now I'll have to wait several more days. Overall it's an unserious company. They don't seem to care. Oh, it was dirty when I moved in. When I asked for a new cleaning it took 3 weeks before they called, by then I had already hired a professional cleaning company. I'm still a tenant here, so will update this review if there are any changes.

B · 13 June 2016

★★★★★ 1/5

Google

LittleJohns= Bunch of Clowns, Do not trust this company or ever consider renting a property from this incompetent bunch of idiots, they ignore and lie to their tenants, . The management and staff are rude and unprofessional individuals who lack any sort of social skills. Littlejohns do not like to use the Royal Mail to post important mail to tenants either as the "Royal Mail are not reliable enough to deliver mail" quote from Manager Grant Denholm at LittleJohns. Having had all sorts of issues with the rented accommodation from damp and mould throughout the whole flat, faulty electrical appliances, random flat inspections without due notice, they also use rouge traders which i had to report to the police . Having had so many issues with this property i was constantly reporting issues all which were ignored. Stay well away from this Company and its bunch of Clowns.

Becky · 13 June 2016

★★★★★ 5/5

Google

As a tenant, I have been satisfied with Littlejohns's service. Even though I am South Korean, their explanations were very clear and they tried to make me understand what I need etc. If you are looking for a right property, Littlejohns will be the best option in Edinburgh.

Seontae · 15 September 2023

★★★★★ 5/5

Google

Friendly, reliable and professional are the words that I would use to describe Littlejohns. I found their services has been more than efficient over the six years that I have been with them. They have always been very prompt and helpful at addressing any issues that I had and i most definitely felt at ease and looked after from the beginning. I would highly recommend Littlejohns. Thank you all at Littlejohns!

Annie · 12 June 2020

★★★★★ 5/5

Google

Truly excellent experience, very nice to work with and very communicative throughout.

Luke · 26 April 2025

★★★★★ 5/5

Google

A great team who have gone the extra mile in helping thanks especially to Marie a real professional and highly recommended

Tiggy · 18 December 2024

★★★★★ 5/5

Google

We have lived in a property managed by Littlejohns for about a year now, and could not be happier with the service. Our property manager has been the same since day one and always responds promptly to any communications and solves issues quickly.

Tilda · 12 November 2023

★★★★★ 1/5

Google

If I could give less stars I would. In the almost 10 years we lived there they didn't respect that the rented property was our home. We expressed right away that we have a very nervous cat and zero cares were given. We always supported inspections but asked for one of us to be present. every single time the time came we received an email stating that a key will be used should we not be home, giving us such anxiety. One time they actually did tr to let themselves in while I was in the shower, thankfully the latch was left on, but our cat was terrified and no apology or understanding was given. All correspondence was very rude and when we returned the keys they didn't even respond, just took the keys. As tenants as well as landlords we give trust and a lot of money to estate agents, please consider who you choose.

Naomi · 12 June 2023

★★★★★ 5/5

Google

I had a great experience with Jennifer Bell my letting agent and Callum. They were both really professional and helpful. I highly recommend this company.

Maelle · 24 September 2024

★★★★★ 5/5

Google

Very smooth experience as a tenant - great communication from Jennifer with a fast turnaround. Would recommend as a very personable estate agent in Edinburgh.

Eleanor · 24 September 2024

★★★★★ 5/5

Google

Fantastic letting agency. All maintenance and communications request are dealt with promptly and they are polite and helpful. Very refreshing experience to my last experience with letting. Highly recommend to all tenants.

Aleksandra · 19 May 2024

★★★★★ 5/5

Google

As a landlord, I have used Littlejohns as my agent since the year 2001. They have always acted professionally. Recently they managed to replace a full bathroom and arrange a new tenant within three weeks. Well done!

Paul · 10 February 2024

★★★★★ 1/5

Google

I scheduled a viewing with them, even received a confirmation email. They rescheduled my viewing twice. Then, cancel my viewing in the end during the day. Weird company.

Zeyu · 26 July 2024