Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe staff at ELC has been so helpful. As I was still overseas when I was sourcing my property, I informed her and was arranged a virtual viewing. After the viewing, when applying, we communicated mostly by emails. The manager lady was …
Nevy · 16 February 2026
Agent replied · 4 February 2026
Hi Nevy, thank you for taking the time to share this. We’re really glad to hear that we were able to support you while you were overseas and make the process clearer and smoother through virtual viewings and email communication. It means a … More
★★★★★ 5/5
GoogleI would have no qualms in recommending ELC sales &Lettings, any issues were sorted as soon as humanly possible… rules and regulations adhered too, we thoroughly enjoy our time renting from them!
Margaret · 12 May 2026
Agent replied · 20 May 2026
Hi Margaret, many thanks for taking the time to leave your feedback; it is much appreciated. Your recommendation means a lot to the team here and we're glad to hear that you had a positive experience throughout your time renting with us. If we can be of any help in the future, please don't hesitate to get in touch. Many thanks, Matt.
★★★★★ 5/5
GoogleVery helpful service from Abby and the team!
Alexandra · 16 October 2025
Agent replied · 17 October 2025
Hi Alexandra, thanks so much for taking the time to leave your review - Abby was delighted to read your review! Your feedback is really important to us and we're glad you had such a positive experience. Thanks so much and best wishes, Matt.
★★★★★ 5/5
GoogleMorgan was on time, very nice and helpful answering all my questions throughout the flat viewing and made me feel welcome. Thank you very much.
David · 10 April 2025
Agent replied · 17 April 2025
Thank you, David! We're so pleased to hear that Morgan made you feel welcome and supported during your viewing. She’s a valued member of our team, and it’s great to know her approach made a positive impression. We really appreciate you … More
★★★★★ 5/5
GoogleHad a flat viewing with Mr Fraser who was super helpful and friendly, answered all my questions and explained things I wasn't aware of
Bojan · 22 April 2025
Agent replied · 3 December 2024
Thank you, Bojan, for your wonderful review! We’re thrilled to hear that Fraser made your flat viewing experience so positive with his helpfulness and friendliness. It’s great to know he was able to answer all your questions and provide clear explanations. If there’s anything more we can assist you with, feel free to reach out!
★★★★★ 5/5
GoogleHad an amazing experience here with Karen, she was very professional and efficient. She was very helpful and sorted my problem for me with no issues. Very happy with the service, thank you!
Rachel · 1 May 2026
Agent replied · 4 May 2026
Hi Rachel, thank you for your lovely feedback. It’s great to hear Karen was able to help so efficiently and get everything sorted without any issues, and that you were happy with the service. I’ll be sure to pass your kind words on to her. Many thanks, Matt.
★★★★★ 5/5
GooglePossibly one of the most professional ones recently. Had a few ups and downs previously but the team now is very friendly and helpful. We were dealing with Fraser when moving out in October 2023 and he was very professional and reasonable in all the dealings throughout.
Sohail · 22 April 2024
Agent replied · 28 November 2023
Thank you for this highly positive review Sohail. We are all very pleased to hear your end of tenancy process proceeded smoothly. We are dedicated to constantly improving our services and so your thoughtful feedback is most valued. All the best and thank you for choosing ELC.
★★★★★ 5/5
GoogleCalled ELC with some questions to assist my daughter when she is ready to start looking for a rental property. Very helpful and informative discussion with Fraser at ELC, who was able to answer my questions fully and freely offered up further information to assist us further.
Alexandra · 22 April 2024
Agent replied · 22 April 2026
Hi Alexandra,
Apologies for the late response, but we really appreciate your review! We're … More
★★★★★ 4/5
GoogleFraser conducted our show round and had kind words for us. He was really positive even when we were both unsure of our chances to get the accommodation as the buck doesn't stop with him. But I like his spirit and he's good for business. Great guy...
Femi · 22 April 2024
Agent replied · 22 April 2026
Hi Femi,
Thank you for your 5-star review! Apologies for the late response, but we’re so … More
★★★★★ 5/5
GoogleGreat and prompt viewing experience. Fraser was great and friendly and answered all questions regarding the property. Quick and easy arrangements. Highly recommend!
Amira · 22 April 2025
Agent replied · 22 April 2026
Hi Amira,
Thank you for your fantastic review! Apologies for the late response, but we’re … More
★★★★★ 5/5
GoogleBest company and the team we meet ever
Vey professional service , working with from the last 6 years
Most recommended Letting Agent in Edinburgh
Marys · 26 March 2025
Agent replied · 6 February 2025
Thank you so much for your kind words and for your continued support over the past six years! We truly appreciate your recommendation and are delighted to hear that you've had a great experience working with our team. Providing professional … More
★★★★★ 5/5
GoogleVery swift responses by the agents. Made the move seamless.
Jeremiah · 26 September 2026
Agent replied · 30 September 2026
Thank you so much, Jeremiah, for your fantastic 5-star review! We’re delighted to hear that our team responded quickly and helped make your move as seamless as possible.
We really appreciate you choosing ELC Sales & Lettings and wish you all the very best in your new home!
The ELC Sales & Lettings Team
★★★★★ 5/5
GoogleCalum was very friendly and helpful when showing us the flat, and has been very prompt with email replies. Would recommend ELC
Billy · 22 April 2025
Agent replied · 22 April 2026
Hi Billy,
Thank you for your kind review! Apologies for the delayed response, but we’re so … More
★★★★★ 5/5
GoogleELC have been so helpful, both with me finding a place as well as once moving in. Finding a place in Edinburgh was not easy at all, especially when you’re a foreigner, however thanks to Claudia I was able to find a place in such a beautiful area. Also once moving, anything that needed to be fixed was approved and managed just within a few days, even for something as big as an oven - Daniel kept me updated throughout the whole process. They are a very professional company who really value their customers’ opinions; I would definitely recommend them!
Pia · 28 February 2020
Agent replied
Pia,
Thank you for your comment !
We're proud to know that you are satisfied about your experience.
Have a good day,
The Edinburgh Letting Centre team
★★★★★ 5/5
GoogleEasy process, professional conduct from Joe. Thanks again!
Sarah · 2 October 2026
Agent replied · 5 October 2026
Thank you so much, Sarah, for your fantastic 5-star review!
We’re delighted to hear that you found the whole process easy and professional. Joe will be really pleased to hear your kind feedback, and we’ll make sure it’s passed on to him.
Thank you again for choosing ELC Sales & Lettings, it was a pleasure to help!
The ELC Sales & Lettings Team
★★★★★ 5/5
GoogleThe ELC team have been friendly, helpful and efficient during the process to secure a new flat, from my initial viewing with Fraser to guiding me through the application process, they have been great at every step of the way. I cannot recommend them enough!
Xanthe · 22 April 2024
Agent replied · 4 January 2024
Thank you for this kind review Xanthe! We are pleased to hear the move in process was swift and easy for you and we look forward to upholding this level of communication and service. … More
★★★★★ 5/5
GoogleMany thanks to Abby for being supporting through the process.
Solomiia · 25 August 2025
Agent replied · 16 March 2026
Hi Solomiia, many thanks for your feedback. We’re so pleased Abby was able to support you, and we’ll make sure your comments are passed on to her. Wishing you all the best moving forward, and we hope to assist you again when the opportunity arises. - Matt
★★★★★ 5/5
GoogleWent for a viewing and the experience was good. Agent was very friendly and answered all my queries with clarity :)
Atėnė · 22 April 2025
Agent replied · 3 December 2024
Thank you, Atėnė, for your kind review! We’re delighted to hear that you had a good experience at the viewing and that our agent was friendly and answered all your questions clearly. If there’s anything more we can help with, feel free to get in touch!
★★★★★ 5/5
TrustpilotChristina is a fantastic agent and was…
Christina is a fantastic agent and was so helpful & assuring throughout the process of buying our first house. She was upfront, genuine & always came back to us very quickly whenever we had questions (& we had plenty!). Christina really steered the ship for us & got a lot done in quite a short timeframe. A lovely, first-class sales consultant. From J&S
Jade · 8 December 2024
★★★★★ 5/5
GoogleCan’t recommend this company highly enough. Alex and Morgan were very supportive and helpful during the whole process of finding tenants for our flat.
Ashenik · 10 March 2025
Agent replied · 11 March 2025
Hi Ashenik,
Thank you for your kind words and for taking the time to leave a review! We're … More
★★★★★ 5/5
GoogleCalum was very knowledgeable and personable when showing us a flat. Lots of communication outside of the viewing as well.
Shayla · 22 April 2025
Agent replied · 4 June 2024
Dear Shayla,
Thank you so much for your wonderful 5-star review! We're delighted to hear that … More
★★★★★ 5/5
GoogleHad a viewing with Fraser from ELC, friendly and professional. Was also happy to help with any additional info/advice. Thanks!
Natasha · 22 April 2025
Agent replied · 3 December 2024
Thank you, Natasha, for your kind review! We’re delighted to hear that Fraser provided a friendly and professional experience during your viewing. It’s great to know he was able to assist with additional information and advice. If you need anything else, don’t hesitate to reach out!
★★★★★ 5/5
GoogleFraser from Elc has been absolutely amazing from start to finish
He’s acted professionally so welcoming and answered all questions and got all the answers we have asked sorted with the greatest of ease …
Grace · 19 September 2024
Agent replied · 19 September 2026
Hi Grace,
Apologies for the late response, but we really appreciate your fantastic review! … More
★★★★★ 5/5
GoogleAlthough we haven't dealt with this agency for long, the experience so far has been excellent.
Myself and my friend needed to move out from our respective homes urgently, and as everyone knows moving out is already stressful enough, and the added stress of dealing with various agencies that are less than friendly doesn't help. Thankfully, ELC has been nothing but kind to us.
We were shown our flat by Claudia, who was very professional - turned up on time (very early, in fact!) and explained the application process thoroughly. After sending in our application we dealt with Lynn, who was just great. She emailed us immediately whenever she had an update on our application and answered all of our questions with no hesitation.
We heard that our application was successful a little more than a week after the viewing, and we couldn't be more excited to move in to our new home. Here's hoping our experience with ELC continues to be this positive!
Sean · 22 April 2019
Agent replied
Hello Sean,
Thank you so much for this comment. The whole team is very happy to read you: it encourages us to continue in this direction.
Have a good day !
Edinburgh Letting Centre
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
