5/5
GoogleMoonwalk is a great idea. I admire you guys!
Agent replied
Maja, Thank you for your comment ! We're proud to know that you are satisfied about your experience. … More
Trusted Agent profile · Edinburgh
Verified
ELC Sales & Lettings Edinburgh reviews
★★★★★
961 reviews across 3 platforms
162 Bruntsfield Place, Edinburgh, EH10 4ER
ELC Sales & Lettings's office in Edinburgh, at 162 Bruntsfield Place, is rated 4.8 out of 5 across 961 reviews on three platforms, including 877 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Reviews
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
Google5/5
GoogleThe melroy did an excellent job. He were very helpful and professional throughout the process. I appreciate their dedication and expertise in assisting me with finding the perfect home.
5/5
GoogleNicole was very helpful with my moving situation
5/5
GoogleChoosing an agency to manage my property was a big step for me. As a first time landlord I wanted to ensure that my property and prospective tenant were going to be managed well and with care. The communication from Alex who has been my …
5/5
GoogleWould recommend. Fraser is a pro.
5/5
GoogleGreat communication from start to finish, easy to book a viewing with reminders of appointment which help greatly, kind & friendly staff.
Agent replied · 22 April 2026
Hi Danielle, Thank you for your 5-star review! Apologies for the late response, but we’re … More
5/5
GoogleThe gentleman who showed me the property was very punctual and nice. He showed me everything and gave me answers. I recommend.!
Agent replied · 22 April 2026
Hi Ewa, Apologies for the late response, but we really appreciate your review! We’re … More
5/5
GoogleGreat experience so far as tenants in a property managed by ELC. Alex in particular is really responsive via email, and has managed to help sort through a sticky situation with our building's factors, as well as sort out a leaky bathroom …
Agent replied · 16 June 2024
Hi Fraser, Thank you for taking the time to post a review! We are happy to know that you are satisfied with the service you have received … More
5/5
GoogleManveer has always been super helpful all through our tenency and has made us feel very welcome to live here. Thank you so much for everything 🥰 …
5/5
GoogleMelroy and the rest of the team made sure that we had a lovely and wonderful experience throughout the tenancy application process. Extremely professional and quick. Thank you!
5/5
GoogleA first class service from start to finish. I was kept updated throughout, the team managed everything. It can be stressful, but I did not have any worries.
4/5
TrustpilotELC were very professional throughout…
ELC were very professional throughout the process. In particular Claudia and Fraser were very easy to work with.
5/5
TrustpilotCouldn’t recommend them enough
Couldn’t recommend them enough! Fraser was extremely helpful, and they made finding tenants stress free
5/5
GoogleWe were unable to make a viewing in person so agent Nicole very kindly filmed and sent us a video tour.
Agent replied · 19 October 2023
Dear Emma, Wow, thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear about your positive experience with our agent, Nicole. It's great to know that she went the extra mile to accommodate your … More
1/5
GoogleI haven't been to or interacted with this agency but I'm giving a 1 star review because they are giving £20 gift cards for 5 star reviews on Facebook and Google as pictured. This practice completely undermines the credibility of the …
Agent replied · 19 September 2026
Dear Nuric, I would like to express our gratitude for your honest feedback, and we genuinely … More
5/5
GoogleSatisfied with the agent who was there to show the apartment. He was detailed enough and has customer relationship skills.
Agent replied · 29 September 2023
Thank you, Tosin Adetona, for your positive review! We're thrilled to hear that you were satisfied with our agent and that he provided you with a detailed tour of the apartment while demonstrating excellent customer relationship skills. We … More
5/5
GoogleVery welcoming and answered every question well. I liked how they said what the previous tenant did with the rooms.
Agent replied · 22 April 2026
Hi Thomas, Thank you for your kind words! Apologies for the late response, but we’re … More
1/5
GoogleEven one star is way too much! We have been left hanging to view the property and missed few other just to find out couple weeks later on website it was already rented out. Despite my husband's calls, me registering with their agency and their promises to call us back about the property. They might be good, but in wasting people time nothing more. Glad we have had that experience with renting from this estate agency, at least we know we will definitely avoid them to buy our house.
5/5
GoogleOur viewing was done by Claudia and we very much enjoyed it. We had plenty of time to look around, Claudia had a good knowledge of the property, answered most of our questions and explained well the process to follow if applying. Thank you very much for listening and being helpful!
5/5
GoogleIf you’re looking for an estate agency that truly values people and puts you first (whether you’re a tenant, buyer, landlord, seller, or contractor)- ELC Sales and Lettings is the one! I’ve worked closely with ELC Sales and Lettings for the …
5/5
TrustpilotFraser Jamieson was the most efficient…
Fraser Jamieson was the most efficient letting agent. Our tenants were delighted. Thank you !!
5/5
GoogleFriendly, efficient and diligent. Joe and the team have done a superb job for us. There were some challenges with the chain along the way and they worked extremely hard to keep us on track. Great job, guys!
5/5
GoogleJoe and the team were a delight to deal with from the initial sign up of the property to the day of completion. Communication throughout the process was first class and cannot recommend highly enough.
5/5
GoogleELC are very quick to respond and patiently answer all my queries, thanks a lot for their service
Agent replied · 16 January 2024
Thank you for leaving this kind review Ravi and for choosing our Landlord Tenancy Referencing service to aid your own management of your property. All the best, ELC.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for ELC Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
About ELC Sales & Lettings Edinburgh
We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about, most of our landlords have been referred to us by other satisfied landlords.
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Questions about ELC Sales & Lettings Edinburgh
Has ELC Sales & Lettings won any awards?
Yes. ELC Sales & Lettings won Platinum in The Trusted Agent 2026 awards.
