Trusted Agent profile · Edinburgh
Verified
★★★★★
961 reviews across 3 platforms
162 Bruntsfield Place, Edinburgh, EH10 4ER
ELC Sales & Lettings's office in Edinburgh, at 162 Bruntsfield Place, is rated 4.8 out of 5 across 961 reviews on three platforms, including 877 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Send ELC Sales & Lettings a message.
We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about, most of our landlords have been referred to us by other satisfied landlords.
The Trusted Agent 2026 results for ELC Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
GoogleInviting, informative and helpful
Thank you, Sean, for your 5-star review! We’re so pleased to hear you found our service inviting, informative, and helpful. Your feedback means a lot to us, and we’re always here to assist with anything you need!
5/5
GoogleLovely staff. Easy to deal with
Hi Russell, Thank you for your kind words! We're thrilled to hear that you found our staff … More
5/5
GoogleSo lovely and answered all my questions
Hi Hannah, Thank you for your kind review! We're so pleased to hear that you had a great … More
5/5
GoogleWent through them for our rental recently and can't find any fault with the service. Simon was really helpful and responsive throughout the process and it was clear what was required of us at each stage. Viewing to moving in two weeks and a smooth service throughout.
5/5
GoogleThank you Michael and team, you have been BRILLIANT.You were there when ever we needed to speak to you and always returned our calls promptly. We cannot fault your warm, friendly and professional service. You worked so hard to keep our chain together.... You guys are great!!
5/5
Googlefraser was amazing! such a kind and down to earth guy and was so so friendly, my partner and myself were really happy with the entire experience
Hi Abi-Rose, Apologies for the late response, but we’re so grateful for your fantastic … More
5/5
GoogleMy husband and I have been struggling to find a property since we are new in the country. We have been to a lot of agency but they will not accommodate us because we don’t have previous let reference, even though we can afford to pay for …
Hello Daisy, I'm glad you and your husband are satisfied with your flat. I'm happy to hear that all went well in the end. Thank you very much for the compliments! I hope you will enjoy your time in Edinburgh! - Tom
5/5
GoogleVery friendly realtor!
Thank you, Odi, for your kind words and 5-star review! We're so pleased to hear that you found our team friendly. If there's anything more we can assist you with, don’t hesitate to reach out!
5/5
GoogleAmazing staff. Super kind and patient.
Thank you, Barbara! 🌟 We really appreciate your kind words. Our team takes pride in providing excellent service, and it's wonderful to hear that you had a great experience. If you ever need anything, we're here to help! … More
5/5
GoogleFriendly staff. Good viewing experience.
Thank you, Luke, for your 5-star review! ⭐ We’re glad you had a great viewing experience and found our team friendly. If you need any further assistance, we’re always happy to help. Wishing you the best in finding your perfect home! 🏡😊 …
5/5
GoogleI can100% recommend this company! They helped a lot with the process of selling my property. The process went all Smoothly, I had an assistance of an expert sales representative. The fees were very reasonable for the service provided. I was also given a lot of information on the rental process, as I was considering renting. I visited the ELC office on Bruntsfield and meet the team- they are all very friendly and helpful!
5/5
GoogleI can100% recommend this company! They helped a lot with the process of selling my property. The process went all Smoothly, I had an assistance of an expert sales representative. The fees were very reasonable for the service provided. I was also given a lot of information on the rental process, as I was considering renting. I visited the ELC office on Bruntsfield and meet the team- they are all very friendly and helpful!
5/5
GoogleGreat letting agent. Let me tour virtually which made it much easier to potentially move to Edinburgh. Quick with communication, prompt and full of helpful advice
Dear Shane, We greatly appreciate your wonderful review! 🌟 It's fantastic to hear that you had a positive experience with our letting agency. … More
5/5
Googleprofessional service
Dear Irene, Thank you so much for the amazing 5-star rating! Your support means the world to us, and we're truly grateful for your positive feedback. If you ever have any specific comments or if there's anything we can do to make your … More
5/5
GoogleNice experiment with my viewing
Thank you, Abiyeye! We're delighted to hear you had a great experience with your viewing. If you need any further assistance, feel free to reach out. Wishing you all the best! … More
5/5
GoogleI can honestly say hand on heart as a landlord (and no I haven’t been paid to say this), ELC have been the best letting agents I’ve ever dealt with. Previous agents in London and elsewhere have either been a bit useless or dishonest about …
Thank you so much for the feedback, it is very much appreciated.
5/5
GoogleClaudia and Daniel have both been amazingly helpful every step of the way. My partner and I decided to move to a new house, and the entire process, from booking our first viewing, to signing our lease and picking up keys, has been very smooth and straightforward. Nothing like the stress-inducing communications with other agency companies. Would definitely recommend.
Thank you!
5/5
GoogleWe rented a flat via ELC for over two years and we had a very good experience. Throughout our tenancy, they were reacting very quickly in case of any repairs in the flat, answering any questions in a very informative way and we got almost whole deposit back after we moved out. I recommend this agency.
4/5
GoogleThe property manager was there when I arrived and was incredibly nice and personable! She answered any questions I had (even the silly ones).
Thank you, Shaylyn, for your fantastic review! We believe in the power of humor and warmth. 😄 We're thrilled to hear that our property manager made you feel welcome and was there to answer all your questions, even the "silly" ones. After … More
5/5
TrustpilotGreat communication and friendly agency
Great communication and friendly agency. Fraser made the flat viewing and application process a great experience.
5/5
GoogleI had a query about HMO properties and they were incredibly helpful and knowledgeable. …
Hi Gregory, Apologies for the late response, but we really appreciate your review! We’re … More
5/5
GoogleWarm reception from the agent on site.showed me around the flat and provided every basic details about facilities on ground. A satisfying experience
Thank you, Toluwalase, for your wonderful 5-star review! 🌟 We're thrilled to hear about your warm reception from our agent and the comprehensive tour of the flat, along with the essential information about the facilities on the property. … More
5/5
GoogleNicole did a wonderful job of showing me the flat today. She was very pleasant and answered all my questions. Lovely viewing experience.
Thank you so much, Becky, for your wonderful review! We're thrilled to hear that Nicole provided you with a pleasant viewing experience and answered all your questions. Delivering excellent service and ensuring that our clients have a … More
5/5
GoogleVery helpful and assuring agent. Fraser was there to help with anything, at any time. Professional approach from start to finish. 10/10
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. ELC Sales & Lettings won Platinum in The Trusted Agent 2026 awards.
