Trusted Agent profile · Edinburgh
Verified
★★★★★
961 reviews across 3 platforms
162 Bruntsfield Place, Edinburgh, EH10 4ER
ELC Sales & Lettings's office in Edinburgh, at 162 Bruntsfield Place, is rated 4.8 out of 5 across 961 reviews on three platforms, including 877 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about, most of our landlords have been referred to us by other satisfied landlords.
The Trusted Agent 2026 results for ELC Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
GoogleI’ve recently started using Andrew’s to let out my property and I must say the service has been exemplary. Particular praise must go to Melroy Kutukawarima who did a phenomenal job organising contractors for necessary works and waste removal. Thank you!
5/5
GoogleRespond very fast good service I will back to you again
Dear Zara, Thank you for your kind words! We’re delighted to hear that you received prompt … More
5/5
GooglePositive, friendly and proactive. I’ve had a great experience with ELC.
Dear Joan, Thank you so much for your positive 5-star review! We're thrilled to hear that … More
5/5
GoogleAnswered all questions and was as helpful as he could be
Hi Alana, Apologies for the delayed response, but we really appreciate your 5-star review! … More
5/5
GoogleI love the process ٫ v very try on point٫ quick and reliable
Dear Mosebolatan Adebayo, Thank you so much for your kind words and five-star review! We’re thrilled to … More
5/5
GoogleThanks very much Jamie for all your help. You were fantastic
Hello, We are delighted to know you're so satisfied. We thank you very much for these compliments !
5/5
GoogleI had a good experience with this letting agency, they're quick to respond and it's easy to book viewings with them. I had a viewing with Calum and he was very helpful and friendly
Thank you, Julia, for your stellar review! 🌟 We're thrilled to hear about your positive experience with our letting agency and the ease of booking viewings. We believe in making things as smooth as butter on a hot pancake! … More
5/5
GoogleExcellent and rapid service when needed. Not intrusive when not.
Dear Neil, Thank you so much for your excellent 5-star review! We're delighted to hear that … More
4/5
GoogleFriendly welcome and helpful with any questions about the property
Hi Emma, Thank you for your kind review, and apologies for the late response! We're … More
5/5
GoogleVery professional, answered questions promptly, responded with a friendly manner
Hi Kevin, Apologies for the delayed response, but we really appreciate your 5-star review! … More
5/5
TrustpilotGood viewing experience
Frasier has been very helpful and friendly and we had great chat - such a good viewing experience. Highly recommend.
5/5
GoogleFraser was super helpful in trying to assist us all the way through. Easy to talk to!
5/5
GoogleGreat service from very knowledgeable staff. Would recommend highly.
Dear Arachna, Thank you for your kind words! We’re thrilled to hear that you received great … More
5/5
GoogleProfessional and helpful staff, I would recommend this company.
Dear Alan, Thank you so much for your wonderful 5-star review! We're delighted to hear that … More
5/5
GoogleGood professional service and quick response from Nicole when is needed.
Thank you, Christov! We appreciate your kind words and are glad to hear you had a positive experience with our service. Nicole will be pleased to know her quick responses were helpful! If you ever need anything in the future, don’t hesitate to reach out. 😊🏡 …
5/5
GoogleExcellent viewing frazer was very accommodating and let us view the property and exposing the ins and out of the place. Very good! …
Thank you Keiron for taking the time to leave such a positive review about your experience with Fraser! We're thrilled to hear that your property viewing went so well, and that Fraser's accommodating and informative approach made a lasting … More
5/5
GoogleGreat company that really worked with us to help us find our first place to rent in Scotland. Massive thanks to Fraser for showing us around and making it all easy!
5/5
GoogleI could not be more pleased with the service from ELC Sales and Lettings. Their team was professional, courteous, and always available to help. Five stars for their exceptional service.
Dear Ho Yin, Thank you for your wonderful review! We’re delighted to hear that you are so pleased with the service from ELC Sales and Lettings. Our team takes pride in being professional, courteous, and always available to help. Your five-star rating and kind words mean a lot to us. Warm regards, Miles
5/5
GoogleGreat viewing with answers to all my questions
Hi Stuart, Apologies for the late response, but we truly appreciate your 5-star review! … More
5/5
GoogleFraser was very helpful showing me around one of the properties today! Friendly and informative
5/5
GoogleIt was really a good experience with the arrangement and response from the agent. They are very professional and also friendly. They answered all our questions and helped a lot ☺️
Thank you for taking the time to leave this kind review Charan. We are very pleased to hear you have found the initial process to be positive and we look forward to continuing this level of service through your tenancy. … More
5/5
GoogleELC was recommended to me and they have now dealt with my property letting’s a couple of times. I can’t recommend them highly enough! 5 star treatment from start to finish.
Hi Paul, Thank you so much for your 5-star review! Apologies for the delayed response, … More
5/5
GoogleLovely service, all my questions answered easily.
Thank you, Rachel, for your kind review! We're so glad you found our service helpful and that we could answer all your questions with ease. If there's anything else you need, feel free to reach out!
5/5
GoogleProfessional team with a high level service.
Thank you, S R, for your kind review! We're delighted to hear that you found our team professional and appreciated the high level of service. Your support means a lot to us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. ELC Sales & Lettings won Platinum in The Trusted Agent 2026 awards.
