5/5
allAgentsService with a
Frazer and team have been great first time in my flat hunting experience where I felt like a valued person not just anther number through the door
Trusted Agent profile · Edinburgh
Verified
ELC Sales & Lettings Edinburgh reviews
★★★★★
961 reviews across 3 platforms
162 Bruntsfield Place, Edinburgh, EH10 4ER
ELC Sales & Lettings's office in Edinburgh, at 162 Bruntsfield Place, is rated 4.8 out of 5 across 961 reviews on three platforms, including 877 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Reviews
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
allAgents5/5
GoogleEstate agent was really friendly, good properties and great customer service!
Agent replied · 6 May 2025
Thank you, Ewan! We’re delighted to hear you had a great experience with our team. Friendly service and quality properties are exactly what we aim for, we really appreciate you taking the time to leave a review. … More
5/5
GoogleHad a great experience finding a flat in the end thanks to miles
Agent replied · 4 June 2024
Dear Jacob, Thank you so much for your fantastic 5-star review! I’m thrilled to hear that … More
5/5
GoogleELC is by far the best renting experience I have had in Edinburgh
Agent replied · 22 April 2026
Hi Cath, A big thank you for your wonderful review! Apologies for the late response, but … More
5/5
GoogleGreat personal service from Alex...Very happy with transfer of business from previous agent.
Agent replied · 3 December 2024
Thank you, Alison, for your lovely review! We're so pleased to hear that Alex provided you with great personal service and that the transfer from your previous agent went smoothly. We're delighted to have you with us and are always here to help with anything you need!
5/5
GoogleELC letting agent are really good and they attend to me very well
Agent replied · 3 December 2024
Thank you, Ajayi, for your kind words and 5-star review! We’re so pleased to hear that you had a great experience with our team. Providing excellent service is our priority, and we’re glad we could assist you. If you ever need further help, feel free to reach out!
5/5
allAgents"Virtual viewing..."
The option of virtual viewing made such a difference to our house search. Fraser has been great with keeping us in the loop and offering us alternatives. Highly recommend.
5/5
allAgentsGreat
Very professional service from the whole team from day one. In particular, Daniel has been managing several of my properties for over 3 years without any issues. He has provided excellent timely advice and handles repairs and maintenance with little input from me and at great value. All in all, the I have found fees very reasonable
5/5
GoogleNicole, who showed my wife and I around a property was a delight to work with. She knew all the information we needed and helped with the application process. She was also very friendly and gave us some great help as we are new to …
Agent replied · 29 September 2023
Thank you, Benjamin, for your wonderful review! We're thrilled to hear about your positive experience with Nicole during your property viewing. It's great to know that she provided you with all the necessary information, assisted with the … More
5/5
GoogleWonderful experience working with ELC to find a flat to let. We are not from the UK so had some extra hurdles in the letting process. ELC was responsive, helpful, and made us feel at ease through it all. Alex in particular went above and …
Agent replied · 29 September 2023
Thank you, Jane, for your fantastic review! We're delighted to hear about your wonderful experience with ELC while searching for a flat to let. It's great to know that our team was responsive, helpful, and made you feel at ease, especially … More
5/5
allAgentsSophie was very welcoming and
Sophie was very welcoming and friendly, she answered all our questions fully and was very
5/5
GoogleFraser was very attentive and diligent. We had a positive experience dealing with ELC. Great communication and understanding. Thank you
5/5
GoogleNicole was punctual, kind and very helpful. She was able to help me on the spot and later via email.
5/5
allAgentsService with a
Frazer and team have been great first time in my flat hunting experience where I felt like a valued person not just anther number through the
5/5
GoogleExcellent and prompt service from Manveer and the whole team. 👍 very happy customer and will definitely be dealing with them again in the future. I recommend these estate agents to everyone that is looking to have a home and good support.
5/5
GoogleExceptional help from Conor very courteous and helpful thank you
Agent replied · 17 May 2026
Thank you for your kind words! We’re so glad to hear that Conor provided exceptional help and courteous service. He’s dedicated to ensuring a smooth experience for our clients
5/5
GoogleVery friendly and punctual staff. Easy viewing process and communicating next steps.
Agent replied · 4 June 2024
Dear Charlotte, Thank you so much for your fantastic 5-star review! We're thrilled to hear that … More
5/5
GoogleA very professional company doing a very good job, well done guys
Agent replied · 4 June 2024
Dear June, Thank you so much for your wonderful 5-star review! We are thrilled to hear that … More
5/5
GoogleVery clean property. Property agent was very patient and kind.
Agent replied · 17 May 2025
Dear Abiodun, Thank you so much for your kind words and 5-star review! We're delighted to hear that you found the property clean and that our agent made a positive impression with their patience and kindness. At ELC Sales & Lettings, we always strive to provide a professional and friendly service, so it's wonderful to know this came across during your experience. Wishing you all the best in your new home! Kind regards, Miles Leslie Managing Director ELC Sales & Lettings
5/5
GoogleAlex was super helpful and great to deal with. Would highly recommend
Agent replied
Hello Samantha, Thank you for your excellent feedback. Looking forward to seeing you again in our business. … More
5/5
GoogleIts a good experience with andrews . Specially mani she is very helping .
5/5
GoogleFirst class service. When we had issues with our flat flooding they helped throughout the process whilst the flat was empty and remedial work was undertaken. …
Agent replied · 16 June 2024
Dear Jim, Thank you for your kind words and for sharing your experience with us. We are so … More
1/5
Google0 if possible. Attempt to tie tenants into contracts and not helpful in the slightest.
Agent replied · 11 March 2025
Hello Kevin, Thank you for your feedback. We’re sorry to hear you were dissatisfied with our … More
5/5
GoogleExcellent lettings service, communication couldn't have been better. Special shout out to Alex for making the process so smooth!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for ELC Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
About ELC Sales & Lettings Edinburgh
We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about, most of our landlords have been referred to us by other satisfied landlords.
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Questions about ELC Sales & Lettings Edinburgh
Has ELC Sales & Lettings won any awards?
Yes. ELC Sales & Lettings won Platinum in The Trusted Agent 2026 awards.
