1/5
GoogleDon’t know why they have such good reviews. Contacted 4 times to arrange a viewing and never once received a response albeit an automated reply telling me they’ll get in touch.
Trusted Agent profile · Edinburgh
Verified
ELC Sales & Lettings Edinburgh reviews
★★★★★
961 reviews across 3 platforms
162 Bruntsfield Place, Edinburgh, EH10 4ER
ELC Sales & Lettings's office in Edinburgh, at 162 Bruntsfield Place, is rated 4.8 out of 5 across 961 reviews on three platforms, including 877 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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About ELC Sales & Lettings Edinburgh
We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about, most of our landlords have been referred to us by other satisfied landlords.
Awards
The Trusted Agent 2026 results for ELC Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
Google5/5
GoogleBest company in the area by far they are incredibly helpful and go above and beyond to help make everything go smoothly. We have recommended them to friends and family and will continue to do so.
5/5
GoogleIncredible Service! Highly recommend it :)
Agent replied · 30 May 2024
Dear Bavishya, Thank you so much for your kind words! We’re thrilled to hear that you found our … More
5/5
GoogleReally helpful and friendly Letting agents.
Agent replied · 6 February 2025
Dear Kirsty, Thank you for your kind words! We're delighted to hear that you found our team … More
5/5
GoogleI have been in the process of trying to find a property to rent in Edinburgh and Alex from ELC has been both friendly and efficient in helping me do so. Very professional service and quick to respond to any questions making the entire process very straight forward. Extremely pleased with the service provided.
Agent replied
Ben, Thank you for your comment ! We're proud to know that you are satisfied about your experience. … More
5/5
GoogleWarm welcome and good knowledge of property.
Agent replied · 11 April 2025
Hi Helen, Thank you for the lovely review! We’re so glad you felt a warm welcome and that our team’s knowledge came through. If you need anything at all, we’re just a … More
5/5
GoogleELC Sales and Lettings are the best in the business. Their professional approach and commitment to customer satisfaction are unparalleled. I couldn't be happier with their service!
Agent replied · 4 June 2024
Dear Cillian, Thank you so much for your glowing 5-star review! We are thrilled to hear that you consider ELC Sales and Lettings the best in the business. Your kind words about our professional approach and commitment to customer satisfaction mean a lot to us. We're delighted that you are happy with our service and look forward to continuing to exceed your expectations. Best regards, Miles
5/5
GoogleFantastic service, seamless from beginning to end. Highly recommend!
Agent replied · 9 March 2025
Thank you, Euan, for your fantastic review! We're thrilled to hear that you found our service seamless from start to finish. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything in the … More
5/5
GoogleI would readily recommend this amazing company.Their letting process is efficient and simple.The manager Nicole, is respectful,professional and supportive throughout the process. Continue the great work ELC!!! THANK YOU.
Agent replied · 29 September 2023
Thank you so much, Michelle, for your fantastic review and heartfelt recommendation! We're truly delighted to hear that you had an amazing experience with our … More
5/5
GoogleHad a nice viewing of the property with Frasier. The property is beautiful, cozy, family oriented and homely. Thank you ELC Sales & Letting for this experience and opportunity.
Agent replied · 29 September 2023
Thank you, Benedicta, for your wonderful review! We're thrilled to hear about your positive experience during the property viewing with Fraser. It's great to know that you found the property beautiful, cozy, family-oriented, and homely. … More
5/5
GoogleBeing a tenant for almost a year and half, I would definately reccomend ELC as they are always helpful in every need and also their properties are well maintained.
Agent replied · 13 September 2023
We are incredibly pleased to hear you have enjoyed your time as a tenant with us, thank you for these kind words. All the best, ELC.
5/5
GoogleVery friendly during the viewing.
Agent replied · 22 April 2026
Hi Stephanie, Apologies for the delayed response, but we really appreciate your 5-star review! … More
5/5
GoogleLovely service!! Would definitely recommend!!
Agent replied · 30 May 2024
Dear Samiya, Thank you for your lovely review! We’re delighted to hear that you enjoyed our … More
5/5
GoogleAlways professional and customer focussed.
Agent replied · 30 May 2024
Dear Silver, Thank you for your kind words. We’re delighted to hear that you find our service … More
5/5
Googlevery good and helpful people
Agent replied · 6 February 2025
Thank you, QY Xiao, for your kind review! We’re so glad you found our team helpful and enjoyable to work with. If there’s anything else we can assist you with, please don’t hesitate to get in touch!
5/5
GoogleVery good experience. Would recommend
Agent replied · 6 February 2025
Thank you, Tania, for your wonderful review! We’re so glad you had a very good experience with us. Your recommendation means a lot, and we’re here to assist you anytime you need!
5/5
GoogleGreat and professional, many thanks
Agent replied · 6 February 2025
Thank you, Joe, for your 5-star review! We’re so glad you found our service great and professional. Your support means a lot to us, and we’re always here to help if you need anything. Many thanks to you as well
5/5
GoogleNice agency. They have good apartments too.
Agent replied · 15 January 2025
Hi Nnaemeka, Thank you for your kind review! We're thrilled to hear that you think highly of … More
5/5
GoogleI had a great experience with the letting agency. They were extremely helpful in finding me a property to let. Their assistance made the process smooth and efficient
Agent replied · 7 November 2023
Dear Suraj, Thank you so much for taking the time to leave us this fantastic review! We truly appreciate your kind words and your trust in our letting agency. … More
5/5
Googlesmooth and amazing. Calum was super friendly, professional and informative. thanks guys
5/5
GoogleWonderful company to deal with. Very experienced property managers who are super responsive to phone calls and emails. An absolute pleasure to deal with. Superb service.
Agent replied · 30 May 2024
Dear Derek, Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that you find our company wonderful to deal with and our property managers experienced and responsive. It's a pleasure to know that our service has met your expectations and that you've had a positive experience with us. Your feedback is greatly appreciated. Warm regards, Miles
5/5
GoogleReally nice and helpful!
Agent replied · 22 April 2026
Hi Luciana, Apologies for the late response, but we really appreciate your 5-star review! … More
5/5
GoogleReally caring and dedicated.
Agent replied · 23 April 2026
Dear John, Thank you so much for your wonderful review! We're thrilled to hear that you … More
5/5
GoogleVery helpful and welcoming
Agent replied · 3 December 2024
Thank you, Hank, for your kind review! We’re delighted to hear that you found our team helpful and welcoming. If there’s anything more we can assist you with, don’t hesitate to reach out!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about ELC Sales & Lettings Edinburgh
Has ELC Sales & Lettings won any awards?
Yes. ELC Sales & Lettings won Platinum in The Trusted Agent 2026 awards.
