Trusted Agent profile · Edinburgh
Verified
★★★★★
961 reviews across 3 platforms
162 Bruntsfield Place, Edinburgh, EH10 4ER
ELC Sales & Lettings's office in Edinburgh, at 162 Bruntsfield Place, is rated 4.8 out of 5 across 961 reviews on three platforms, including 877 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Send ELC Sales & Lettings a message.
We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about, most of our landlords have been referred to us by other satisfied landlords.
The Trusted Agent 2026 results for ELC Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience viewing a flat with Abby
Hi Kay, Thank you for sharing your feedback! We’re delighted you had a great experience viewing the flat with Abby, she’ll be so pleased to hear your kind words., The ELC Sales & Lettings Team
5/5
GoogleFraser has been lovely and had great communication throughout the process, answering any stupid questions and putting my mind at ease. This is my first time renting and he’s made the experience less stressful and overwhelming for me. Thank you!
5/5
GoogleJoe and Billy did a very good job in handling the sale of my flat. Valuation turned out to be spot on. Queries were answered promptly and solicitors chased, especially as we approached exchange. By the end of the process I felt as if I was dealing with loyal friends. I would have hesitancy in recommending them and there solicitor's.
5/5
GoogleNice service and very knowledgeable and helpful staff. Nicole was our property manager and she did a great job by guiding us. Thank you.
5/5
GoogleHad a viewing with Fraser, great place and a great guide. Very welcoming and made it easy to connect. Had no unanswered questions left.
5/5
GoogleAs a tenant, ELC is one of the best letting agencies I've worked with. Always responsive and understanding. Repairs get done on time and agents are always there to help. You're working with a real person, not a faceless company!
Hi Daillen, thank you so much for this lovely review. Your feedback is greatly appreciated and we will continue to uphold this level of personable service! All the best, ELC.
5/5
GoogleGreat company so far! The letting process has been easy and fast. Fraser has been really friendly and helpful in answering all our questions during the viewing and really speedy at replying to emails, making this process really smooth!
5/5
GoogleLetting agent was friendly and helpful. Answered any queries promptly and made the application process straightforward.
Hi Louise, Apologies for the late response, but we truly appreciate your kind words! We’re … More
5/5
GoogleThe viewing went smoothly, the representative at the viewing was polite and answered all questions that I had.
Hi Jendon, Thank you for taking the time to leave us such a positive review! We're … More
4/5
GoogleDealt with Claudia from the Edinburgh branch whilst looking for rented accommodation in Bonnyrigg. …
4/5
GoogleIt's an easy access from city centre and the interior is well presentable and spacious, also the agent representative gracefully showed me around the flat and hinted on adjustment that are to be carried out before ready for move-in.
Thank you for taking the time to share your thoughts on your visit to our property! We're delighted to hear that you found our location convenient, and you appreciated the well-presented and spacious interior. Our agent representative's … More
5/5
GoogleCalum was very helpful and a very welcoming when going for my viewing. Answered all my questions and provided ample information. Thank you!
5/5
GoogleVery very helpful, quick to respond and very good at keeping us in the loop:)
Thank you, Joseph, for your fantastic review! We’re so pleased to hear that you found our team helpful, responsive, and communicative. Keeping you informed every step of the way is important to us. If there’s anything else we can assist you with, feel free to reach out!
5/5
GoogleThe letting manager was very welcoming and able to respond to my questions and concerns
Thank you, Olamiposi, for your wonderful review! We’re so pleased to hear that our letting manager made you feel welcome and addressed your questions and concerns. Providing excellent service is our priority, and we’re glad we could assist you. If you need any further help, don’t hesitate to reach out!
5/5
GoogleNew in the renting world, and the elc team (calum) was looking after me. He made the process simple and so easy for me even with my silly questions. …
Thank you, Ryan, for your fantastic review! We're thrilled to hear that Calum made your first experience in the renting world smooth and stress-free. No question is ever silly, and we're always here to help. Your recommendation means a lot … More
5/5
GoogleFraser was very helpful and accommodating to our needs. I would recommend anyone to rent from him or elc agency, top class.
5/5
GoogleMy experience was made easy by Calums knowledge of his job. Anything I asked he gave me an answer to. As soon as I entered the flat I liked everything I saw. Overall it was a pleasing viewing.
Hi Kenneth, Thank you for your kind words! Apologies for the late response, but we’re so … More
5/5
GoogleThe experience was great. They really made sure that all our queries were answered.
Thank you, Navita, for your lovely review! We’re so pleased to hear that you had a great experience and that our team was able to answer all your queries. If there’s anything else we can assist you with, please don’t hesitate to reach out!
5/5
GoogleGreat viewing experience with Abby
Hi Scott, Thank you for the fantastic 5-star review! We're delighted to hear you had a great viewing experience with Abby, she’s a real asset to the team. If we can help with anything else or support you further in your property journey, just let us know. All the best, The ELC Team
5/5
GoogleRecently moved management of my rental flat to ELC and have been very pleased with the results so far. Calum has exceeded expectations. Systems work well, vetting is thorough and customer service for both tenant and landlord has been professional and customer focused. Couldn't ask for more
Thank you for sharing your positive experience with ELC! We're delighted to hear that you've had a great start with us and that Calum has exceeded your expectations. Our team works hard to provide professional and customer-focused service, and we're thrilled that it's reflected in your feedback. If you ever need any assistance in the future, please don't hesitate to reach out. We appreciate your trust in us and look forward to continuing to serve you.
5/5
GoogleWorking with Melroy was absolute pleasure! His exceptional communication skills ensured every step of the process was smooth and transparent.
4/5
allAgents"Fraser and his team are..."
Fraser and his team are fantastic. Very professional Yet again managed to find a suitable family with secure income for our flat possibly long term. Excellent and prompt communication every step of the way.
4/5
allAgentsFraser and his team are
Fraser and his team are fantastic. Very professional Yet again managed to find a suitable family with secure income for our flat possibly long term. Excellent and prompt communication every step of the way.
5/5
allAgentsSophie was very welcoming and
Sophie was very welcoming and friendly, she answered all our questions fully and was very helpful
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: ELC Sales & Lettings, Edinburgh won Platinum.
Send ELC Sales & Lettings a message.
