Trusted Agent profile · Edinburgh
Verified
★★★★★
961 reviews across 3 platforms
162 Bruntsfield Place, Edinburgh, EH10 4ER
ELC Sales & Lettings's office in Edinburgh, at 162 Bruntsfield Place, is rated 4.8 out of 5 across 961 reviews on three platforms, including 877 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Send ELC Sales & Lettings a message.
We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about, most of our landlords have been referred to us by other satisfied landlords.
The Trusted Agent 2026 results for ELC Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
GoogleELC Sales and Lettings provided outstanding service from start to finish. Their professionalism and attention to detail made the process smooth and stress-free. Highly recommend!
Dear Kiana, Thank you for your fabulous review! We're over the moon to hear that you found … More
5/5
GoogleWe have been a long term customer with ELC sales & lettings and they have been a pleasure to work with. Would recommend to others
Dear Mateen, Thank you for your kind words and for being a long-term customer. We are … More
5/5
GoogleThey staff were very friendly and approachable, they were very helpful. Would 100% recommend. Would also like to mention the young gentleman Jamie was fantastic
Hello, Such a compliment ! We are proud to know you are a loyal customer and the entire Edinburgh Letting Centre team thanks you for your trust. … More
1/5
GoogleI haven't been to or interacted with this agency but I'm giving a 1 star review because they are giving £20 gift cards for 5 star reviews on Facebook and Google as pictured. This practice completely undermines the credibility of the platform and as a local guide who reviews places independently and honestly, I am upset. Unfortunately, I would recommend you think twice after reading any 5 star review for this letting agency...
Dear Nuric, I would like to express our gratitude for your honest feedback, and we genuinely regret any discomfort our actions may have caused you. We will promptly engage in discussions with our management team to evaluate and improve our marketing strategies. Kind regards, ELC.
5/5
GoogleELC was highly recommended when we were putting our flat onto the rental market several years ago. Because I travel regularly, we also opted for both their marketing and rent collection service, as well as their management role. Their …
Dear Douglas, Thank you so much for your fantastic 5-star review! We're thrilled to hear that … More
5/5
GoogleMy experience with ElC was amazing. I would like to appreciate Fraser for his professional behaviour and all his efforts to help us finding our new home. Great services and great staff.
5/5
GoogleFantastic service from ELC Sales and Lettings! They made the whole process easy and hassle-free. Their expertise and dedication are truly commendable. Highly satisfied!
Dear Ember, Thank you for your fantastic review! We’re delighted to hear that you had such a … More
5/5
GoogleWe have been with ELC for just over a year and they definitely are great agents, very helpful, easy to approach, can only recommend
Dear Michael, Thank you so much for your wonderful 5-star review! We are delighted to hear … More
5/5
GoogleIt was great meeting Freaser in person today. He was polite and courteous and answered all the questions we had related to the viewing.
Hi Mahbub, We really appreciate your 5-star review, apologies for the delayed response! It’s … More
5/5
GoogleHad a great experience with this letting agency. The agents were very polite, helpful, and answered all my questions during the viewing. Highly recommend!
Thank you, Tereza, for your fantastic review! We're delighted to hear that you had such a positive experience with our team and that we could assist you during the viewing. Your recommendation means a lot to us, and we're always here to help with any questions or needs you may have. Thanks again for your kind words!
5/5
TrustpilotHad a viewing with Fraser Jamieson for…
Had a viewing with Fraser Jamieson for a property yesterday. He was very professional and went the extra mile to answer any questions that I had regarding the property. I would highly recommend, keep up the great work!
5/5
GoogleI recently had the pleasure of dealing with ELC Sales during the purchase of a property, where they represented the seller. Throughout the process, I was primarily in contact with Claudia, a representative who was nothing short of …
Hi Krzysztof, Apologies for the delayed response, but we truly appreciate your review! We’re … More
5/5
GoogleI recently had a view, of a beautiful property in Edinburgh city centre. Calum, who showed us the property gave an excellent service. He was polite, helpful, extremely knowledgeable about the property and surrounding area. He answered all …
Hi Bethany, Thank you so much for your glowing and enthusiastic review! We're absolutely … More
5/5
GoogleClaudia and Fraser have been absolutely brilliant help with helping my flatmate find our ideal home! Super polite, quick with responses and were happy to answer any of our questions! A definite recommendation for any students in Edinburgh :)
5/5
GoogleSuch efficient, friendly, helpful and informative letting agents. We first got to meet Calum who has a very kind and calm presence. We later got to meet Fraser, who has been extremely kind and informative throughout the whole process of …
5/5
GoogleWould definitely recommend! Fees were very reasonable, swift responses from the agency and most importantly, a stress-free experience. Thanks to the service provided by Claudia and Daniel (very professional and friendly), really made us …
Hello Hassan, Thank you for taking the time to post your review! Have a good day! Jamie
3/5
GoogleTalking as a tenant, they were Ok until we found a property and paid 6 months upfront to rent it but when our landlord wouldn't return our deposit (which he also did to the previous tenants) we tried to let them know but they were not interested..
Hi Elena, thank you for reaching out to us and expressing your concerns regarding the return of your deposit. We understand the frustration and inconvenience you have experienced in this matter. … More
4/5
GoogleHi I viewed a property this afternoon and was greeted by Nicole who was friendly, professional and informative. It was a pleasure :-)
Hi Debi, Thank you so much for your wonderful feedback! We're delighted to hear about … More
5/5
GoogleI have been very pleased with the service that ELC have provided me over the past few years. Very professional. Highly recommend them.
Thank you, Shegy, for your kind words and continued support! We’re thrilled to hear that you’ve been pleased with our service over the years. Providing professional and reliable service is always our goal. Your recommendation means a lot to us!
5/5
allAgents"I recently attended a house..."
I recently attended a house viewing managed by Morgan and was thoroughly impressed. She is professional, knowledgeable, and attentive throughout the process, answering all my questions with ease and providing detailed information about the property and neighborhood. She was patient, allowing me and my husband to explore the property at my own pace without any pressure, which I greatly appreciated. Herexcellent communication before and after the viewing added to the positive experience.
5/5
allAgentsI recently attended a house
I recently attended a house viewing managed by Morgan and was thoroughly impressed. She is professional, knowledgeable, and attentive throughout the process, answering all my questions with ease and providing detailed information about the property and neighborhood. She was patient, allowing me and my husband to explore the property at my own pace without any pressure, which I greatly appreciated. Herexcellent communication before and after the viewing added to the positive experience.
5/5
TrustpilotI viewed a property yesterday
I viewed a property yesterday, Fraser was absolutely lovely, professional and friendly, such an asset to the company. I was running 5 min late and Fraser didn’t make me feel bad about it. Such a pleasant man.
5/5
GoogleI had a really good experience getting my own flat with the Edinburgh letting centre, Tom was a really good help with everything
Hello Lennon, We are delighted to know you're so satisfied !
5/5
GoogleAmazing experience finding a flat through ELC! Fraser was very proactive in helping us find a beautiful new home. Claudia, too, was super friendly and accommodating when it came to arranging a viewing. Communication with ELC is fast and …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: ELC Sales & Lettings, Edinburgh won Platinum.
Send ELC Sales & Lettings a message.
