5/5
GoogleService was so seamless from start to finish. 100% recommend Conor and his team.
Trusted Agent profile · Edinburgh
Verified
ELC Sales & Lettings Edinburgh reviews
★★★★★
961 reviews across 3 platforms
162 Bruntsfield Place, Edinburgh, EH10 4ER
ELC Sales & Lettings's office in Edinburgh, at 162 Bruntsfield Place, is rated 4.8 out of 5 across 961 reviews on three platforms, including 877 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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About ELC Sales & Lettings Edinburgh
We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about, most of our landlords have been referred to us by other satisfied landlords.
Awards
The Trusted Agent 2026 results for ELC Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
Google5/5
GoogleELC is a pleasure to deal with. Their staff are extremely helpful and make everything an ease. They’re very reactive and make sure everything is completed to a high standard. Highly recommended
Agent replied · 4 June 2024
Dear Kevin, Thank you for your electrifying 5-star review! It's always a bright idea to work … More
5/5
GoogleI went to a flat viewing hosted by Morgan Miller. She was incredibly friendly and professional, as well as knowledgable, and answered all my questions and concerns. I was very pleased with the experience!
Agent replied · 2 February 2025
Hi Lydia, Thank you for your wonderful review! We're delighted to hear that you had a great experience at your viewing with Morgan. She takes pride in providing a … More
5/5
GoogleI love the apartment so much is very massive and my wife was so happy yesterday to see the apartment I'll be glad if the landlord can give us the opportunity thanks so much
Agent replied · 15 February 2025
Thank you so much for your kind words, Hassan! We're delighted to hear that you and your wife love the apartment. It’s always great to see happy prospective tenants, and we truly appreciate your enthusiasm. We’ll be in touch with any … More
5/5
GoogleI have now ended my tenancy with ELC after 2,5 year. I am more than satisfied with the agency. Daniel and Claudia were more than helpful throughtout the period of my tenancy. Definetely recommending them. …
Agent replied
Hi Dimitrios, thank you for your review. It was a pleasure to have you as a tenant. Please remember about ELC if you decide to rent again in Edinburgh.
5/5
GoogleI have been very happy with the service that ELC have provided me over the last 5 years which has taken away much of the potential worry of managing a property at a distance. They have always given me good and timely advice on all the …
Agent replied · 1 June 2024
Dear Hugh, Thank you so much for your detailed and kind review. We are delighted to hear … More
5/5
GoogleMy husband and I have been struggling to find a property since we are new in the country. We have been to a lot of agency but they will not accommodate us because we don’t have previous let reference, even though we can afford to pay for the rent and can provide a guarantor. It was stressful on our part because we are new and how can we provide them a previous let reference if we just came to the country with no let experience?! Good thing! We came a cross to this beautiful property managed by ELC. Tom who is very kind and extremely helpful and to add he is responsive every step of the way. He is the reason why we are not homeless. Kidding aside. We were thankful to him because he expedited our application and was able to secure the flat in just a week so we could move in immediately because staying in a hotel is so expensive. So from tenant’s perspective, I must say ELC is the best letting agent anyone could have and agent Tom will give you 5* luxury experience and treatment. Any issues was dealt with very promptly. Forever thankful!
Agent replied · 16 June 2024
Hello Daisy, I'm glad you and your husband are satisfied with your flat. I'm happy to hear that all went well in the end. Thank you very much for the compliments! I hope you will enjoy your time in Edinburgh! - Tom
5/5
GoogleGreat viewing, thank youb
Agent replied · 1 February 2026
Hi Anthony, thanks for taking the time to leave a review. We’re glad to hear you had a good viewing and appreciate you coming along. If we can be of any service in the future, please don’t hesitate to reach out. Many thanks, Matt
5/5
GoogleIt was an amazing experience with ELC. Fraser made it even easier with his professional but kind approach.
Agent replied · 29 September 2023
Thank you so much, Marufat, for sharing your fantastic experience with ELC! We're absolutely thrilled to hear that you had an amazing experience with us and that Fraser's professional yet kind approach made a positive difference. Our team takes great pride in providing top-notch service, and your feedback is both enlightening and motivating. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Your satisfaction is our utmost priority, and we look forward to continuing to provide you with exceptional service. Thank you for choosing ELC!
5/5
GoogleClaudia and Fraser have been absolutely brilliant help with helping my flatmate find our ideal home! Super polite, quick with responses and were happy to answer any of our questions! A definite recommendation for any students in Edinburgh :)
5/5
GoogleELC were very helpful in arranging a flat viewing for me and providing all the necessary information in a friendly yet professional manner. Very positive experience, I would definitely recommend them!
Agent replied · 22 April 2026
Hi Georgia, Apologies for the delayed response, but we truly appreciate your 5-star review! … More
5/5
GoogleMhairi has worked with us throughout our application, answered all of our questions and has been very helpful.
Agent replied · 13 September 2025
Thank you for your great review Ellen! We are thrilled to hear that Mhairi was able to assist you throughout your application process. Providing helpful and responsive service is our top priority, and we appreciate your kind words. If you have any further questions or need assistance, please do not hesitate to reach out.
5/5
GoogleI have been a landlord for almost 12 years. I have been ELC client for 10 years. From the very first meeting up to today everyone at ELC was brilliant. They are quick to respond, attentive, professional, and made me feel they have me in …
Agent replied · 14 June 2024
Thank you so much for this thoughtful and kind review Wanida. We are thrilled that you have been such a loyal client with us at ELC and continue to feel that your property is in safe hands with us. All the best, ELC.
5/5
GoogleI was very impressed by the service at ELC. I had a viewing with Calum who was very friendly and knowledgeable about the property. Calum answered all my questions about the flat and made me feel like I could get back in touch with any …
Agent replied · 30 May 2024
Dear Lily, Thank you for your kind words and for sharing your positive experience with us. … More
5/5
allAgentsGreat
Very professional service from the whole team from day one. In particular, Daniel has been managing several of my properties for over 3 years without any issues. He has provided excellent timely advice and handles repairs and maintenance with little input from me and at great value. All in all, the best agent I have worked with and one I would recommend to any landlord looking for stress free management at a very reasonable price.
1/5
GoogleI wrote a review and this corrupt, incompetent jobsworth of a company had google take it down. So let me re-clarify; this ‘agency’ left us without heating for 6 months during a full winter period; has left us without a functioning fridge …
5/5
GoogleI recently viewed a property through Edinburgh Lettings. The team was responsive, accommodating, and demonstrated impressive knowledge about the property. The team's customer service has left a positive impression. Thank you, Fraser and ELC, for a seamless experience!
5/5
GoogleViewing was very friendly and polite
Agent replied · 22 April 2026
Hi Imran, Apologies for the late response, but we appreciate your kind words! We’re glad … More
5/5
GoogleI can highly recommend ELC to be your agency of choice. We were previously with a highly reputed agency, who, over the course of time declined in all areas of service and responsiveness to the point that we were frustrated and upset. As a …
Agent replied · 7 November 2023
Dear Tony, We are absolutely thrilled to receive such a glowing review from you! Thank you for taking the time to share your experience with ELC. … More
5/5
GoogleGreat viewing experience with Abby. Very helpful and knowledgeable on the property and area
Agent replied · 11 October 2025
Hi Jake, thank you for your review. It’s great to hear Abby made the viewing experience so helpful and informative, and that her knowledge of the property and area came through. I’ll be sure to pass this on to her. If we can be of any help again in the future, please do let us know. Many thanks, Matt
5/5
GoogleFraser was great. Really helpful
Agent replied · 22 April 2026
Hi Laura, Thank you for your 5-star review! Apologies for the late response, but we’re … More
5/5
GoogleI have been with ELC for many years fully managing my property. They have been professional, friendly and helpful. They reply promptly to my rental issues with good solutions.
Agent replied · 30 May 2024
Dear Daniel, Thank you for your loyal support and for sharing your experience with ELC over … More
5/5
GoogleAbsolute topnotch service from Mr Leslie and his colleagues at ELC. Polite, professional, practical, and pro-active. Never drop the ball, always take away your headaches. Cannot recommend highly enough.
Agent replied · 31 May 2024
Dear Sourav, Thank you for your fantastic review! We’re delighted to hear that you’ve … More
5/5
GoogleGreat friendly company, been working with them for years and never had a problem. They also have extensive knowledge of HMO compliance and the Edinburgh market as a whole.
Agent replied · 30 May 2024
Dear Aidan, Thank you for your kind words and for your continued trust over the years. We’re … More
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Questions about ELC Sales & Lettings Edinburgh
Has ELC Sales & Lettings won any awards?
Yes. In The Trusted Agent 2026 awards: ELC Sales & Lettings, Edinburgh won Platinum.
Want ELC Sales & Lettings to help?
Send ELC Sales & Lettings a message.
