Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe whole process has been fantastic from start to finish. Maintenance issues were resolved in good time and any concerns (not that there were many) were dealt with professionally and promptly. We had our property for over 4 years and don’t have a bad word to say
Steven · 22 February 2025
Agent replied · 6 February 2025
Thank you, Steven! We truly appreciate your kind words and are delighted to hear that your experience with us over the past four years has been so positive. Our team works hard to ensure maintenance issues are resolved quickly and that any … More
★★★★★ 5/5
GoogleIt was an amazing experience with ELC. Fraser made it even easier with his professional but kind approach.
Marufat · 22 April 2024
Agent replied · 22 April 2026
Thank you so much, Marufat, for sharing your fantastic experience with ELC! We're absolutely thrilled to hear that you had an amazing experience with us and … More
★★★★★ 5/5
GoogleFraser was great and very fast and efficient, checking all the appliances. Thank you for your service today
Ronak · 22 April 2024
Agent replied · 26 March 2024
Thank you Ronak for these kind words. We are very pleased to hear you found our PAT Certificate service to be of a high standard. We wish you all the best,
ELC.
★★★★★ 5/5
GoogleLetting my property as a first time landlord with ELC has been a very smooth, enjoyable process. Alex has been a pleasure to deal with, and has been incredibly helpful and accommodating from the start. He has been courteous, professional …
Saul · 19 September 2024
★★★★★ 5/5
TrustpilotI have been using ELC full management…
I have been using ELC full management service since 2019 they have great team work and very responsive to any query arisen, Daniel; propery maintenance manager very communicable and vigilant about property maintenance issues and recommend best option for most cost effective solution for the property ,Claudia ;contract manager who had very insight of the market and recommend best price to approach to advertise for time being, I had so much headache using previous agent but I am very happy to be with them ,I would highly recommend Join ELC full management service they are upmost professional and cost is very transparent.
Cath · 23 April 2021
★★★★★ 5/5
GoogleVery positive experience with ELC. Professional approach from staff who found suitable tenants very quickly and efficiently, despite the fact the flat was advertised just before Christmas. …
Alice · 16 September 2025
Agent replied · 10 February 2025
Thank you, Alice! We’re delighted to hear that you had such a positive experience with us. Finding the right tenants quickly, especially over the festive period, can be a challenge, so we’re glad we could make the process smooth for you. … More
★★★★★ 5/5
GoogleFraser dealt with my issue and he was more than helpful. Very good firm to deal with
Ryan · 22 April 2024
Agent replied · 7 November 2023
Dear Ryan, thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and the trust you've placed in our firm. We’re delighted to hear that Fraser was able to assist you effectively and that … More
★★★★★ 5/5
GoogleFraser was very welcoming, friendly and answered any questions we had. Would recommend this company to anyone!
Dana · 22 April 2024
Agent replied · 22 April 2026
Hi Dana,
Apologies for the delayed response, but we really appreciate your review! We’re … More
★★★★★ 5/5
GoogleFraser was amazing when it came to doing my viewing. He answered all my questions when needed
Tay · 22 April 2024
Agent replied · 22 April 2026
Hi Tay,
Apologies for the late response, but we’re really grateful for your review! It’s … More
★★★★★ 5/5
GoogleJamie, Joe and the team did a great job of handling a tricky property sale. They kept me informed and advised throughout the process. I couldn’t have asked for better Thank you all very much for such a professional and effective service.
Guy · 25 August 2024
★★★★★ 5/5
TrustpilotAmazing Company! Would highly recommend.
Amazing experience finding a flat through ELC! Fraser was very proactive in helping us find a beautiful new home. Claudia, too, was super friendly and accommodating when it came to arranging a viewing. Communication with ELC is fast and effortless, they really go above and beyond for their customers. This company really stands out from the vast sea of Edinburgh letting agencies.
Lisa · 19 June 2023
★★★★★ 5/5
GoogleHad a lovely chat with Fraser who was very friendly, helpful and went above and beyond.
Louise · 22 April 2024
Agent replied · 22 April 2026
Hi Louise,
Apologies for the late response, but we truly appreciate your 5-star review! … More
★★★★★ 5/5
GoogleNicole Spangenberg was great, she informed me everything I wanted to know regarding the property.
Sandhi · 22 April 2024
Agent replied · 29 September 2023
Thank you so much, Sandhi, for your wonderful 5-star review! 🌟 We're thrilled to hear about your positive experience with Nicole Spangenberg and how she provided you with all the information you needed regarding the property. … More
★★★★★ 5/5
GoogleI met with Fraser for a viewing and he was very informative and super helpful.
Seller · 22 April 2024
Agent replied · 22 April 2026
Hi Seller,
Thank you for your 5-star review! Apologies for the late response, but we’re … More
★★★★★ 5/5
GoogleMASSIVE thanks to Joe! He is a true gentleman and man of the word. Literally made it sooo easy for us(first time buyers). Always in touch, always gets the job done. Never seen such a good agent in my life!
Kirils · 25 August 2024
★★★★★ 5/5
GoogleI had a viewing with Calum yesterday and he was very professional and attentive. Answered my many questions and did not rush us through the property. The whole process thus far through the application has been organized and clear.
Anne · 22 April 2025
Agent replied · 3 December 2024
Thank you, Anne, for your wonderful review! We’re thrilled to hear that Calum provided a professional and attentive experience during your viewing and took the time to answer all your questions. It’s great to know that the application … More
★★★★★ 5/5
GoogleWe had a great experience viewing a property with ELC. The agent was helpful and knowledgeable. We had time to view the flat by ourselves initially and there were only two groups viewing at the same time at most.
Leah · 22 April 2025
Agent replied · 3 December 2024
Thank you, Leah, for your kind review! We’re thrilled to hear you had a great experience viewing a property with ELC. It’s wonderful to know that our agent was helpful and knowledgeable, and that you appreciated the organised and … More
★★★★★ 5/5
GoogleThe most helpful and kind interaction I've had so far with an estate agent. Fraser was very nice and I appreciated all his help! Thank you!
Grace · 13 August 2023
Agent replied · 29 September 2023
Thank you, Grace, for sharing your positive experience with Fraser and our team! We're thrilled to hear that Fraser was the most helpful and kind estate agent you've encountered. Providing excellent service and assistance is what we aim for, and we're delighted that we could make your experience a positive one.
If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help, and your satisfaction is our utmost priority. Thank you for choosing us, and we look forward to assisting you further!
★★★★★ 5/5
GoogleELC have been a great letting agency in the 2.5 years I have been in one of their properties, very communicative compared to my previous agencies, and Fraser is incredibly professional and pleasant as a property manager. …
Joe · 19 September 2024
★★★★★ 1/5
GoogleNot a great look for the company when the company branded car is being driven over the speed limit and tailgating people who are driving at the speed limit. Is anything really that urgent at 9:15am on a Sunday morning?
James · 31 March 2025
Agent replied · 31 March 2025
Hi James,
Thank you for bringing this to our attention. We take concerns about road safety … More
★★★★★ 5/5
GoogleELC have been so helpful, both with me finding a place as well as once moving in. Finding a place in Edinburgh was not easy at all, especially when you’re a foreigner, however thanks to Claudia I was able to find a place in such a …
Pia · 19 September 2020
Agent replied · 6 March 2024
Pia,
Thank you for your comment !
We're proud to know that you are satisfied about your experience. … More
★★★★★ 5/5
GoogleAndrew’s were great with helping getting me through to my new place. Smooth transition and kept me as up to date as possible with the landlord.
All in all a great company and great customer service.
Theo · 17 May 2025
Agent replied · 17 May 2026
Thank you for your fantastic 5-star review! We're thrilled to hear that Andrew’s was able to assist you smoothly in your transition to your new place. Keeping you up to date and providing great customer service is what we strive for, and it’s wonderful to know we’ve achieved that with you.
Your kind words mean a lot to us. We appreciate your feedback and look forward to serving you again in the future.
★★★★★ 5/5
GoogleWould highly recommend,
Manveer is very responsive and easy to communicate with,
She is clearly very experienced, knowledgeable and friendly.
Daniel · 17 May 2025
★★★★★ 5/5
GoogleThe property my group was shown was extremely nice with the current tenants that were present during the viewing being very welcoming. The property manager was very easy to talk to and informative about details of the property.
Luke · 22 April 2025
Agent replied · 22 April 2026
Hi Luke,
Thank you for your review! Apologies for the delayed response, but we’re … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
