Trusted Agent profile · Edinburgh
Verified
★★★★★
961 reviews across 3 platforms
162 Bruntsfield Place, Edinburgh, EH10 4ER
ELC Sales & Lettings's office in Edinburgh, at 162 Bruntsfield Place, is rated 4.8 out of 5 across 961 reviews on three platforms, including 877 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Send ELC Sales & Lettings a message.
We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about, most of our landlords have been referred to us by other satisfied landlords.
The Trusted Agent 2026 results for ELC Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
GoogleMy experience with ELC has been outstanding. Their team demonstrated professionalism, humility, and a cooperative attitude throughout the entire process. The transaction was seamless and free of complications. I would highly recommend ELC …
Dear Sudipta, Thank you so much for your wonderful review! We are delighted to hear that you … More
5/5
GoogleFraser was very friendly and kind along the visit and he answered all the questions regarding the property!! A very professional service :)
Hi Núria, Thank you for your kind words! Apologies for the late response, but we’re … More
5/5
GoogleHad a great experience with Manni throughout the process of sorting my family home. Manni was amazing with communication and support throughout the process definitely recommend her to everyone!!
5/5
GoogleManveer is one of the best if not the best i have been dealing with. Everything was smooth and she is so kind with clients always ready to help
5/5
GoogleI found the experience of viewing the property very positive. The agent present was warm and approachable and took the time to answer my questions. As well as this, she sent the application email promptly and so my experience with ELC Sales & Lettings was wholly positive.
Thank you, Elle, for your wonderful review! We're delighted to hear that you had such a positive experience during the property viewing and that our agent made you feel welcome and supported. It's great to know the process was smooth and efficient for you. If there's anything else we can help with, please don't hesitate to reach out!
5/5
GoogleI had a great experience with my viewing with Holly. She made me feel very welcomed from the start and showed me around without any rush, she answered all my questions without hesitation. She also explained me very clearly the next steps of the process. I can highly recommend it !
Thank you, Aleksandra, for your wonderful review! 🌟 We're delighted to hear that you had such a positive experience with Holly during your viewing. She takes great pride in ensuring viewings are informative and welcoming, so it's fantastic … More
5/5
GoogleMy girlfriend and I are very happy with how we were treated throughout the whole process when moving into our flat. Our property manager was punctual, informative and willing to answer all …
Hi Ethan, Thank you so much for your fantastic review! We're delighted to hear that you … More
5/5
GoogleMy experience with ELC as a first time landlord has been great. Alex was very helpful with advice prior to letting and helping me to ensure all the safety certificates were in place and the flat ready to rent. I was also impressed with …
1/5
Google0 stars! My experience I've been on a waiting list for years for I could find a rental house for my family and they never called me. Call a lot of times and go in person to see if they could help me because I needed it and it was always the same answer. We will call you and since then they have never called me after years that is supposedly registered on the list.
5/5
GoogleWe received really great service from Calum Chrystal from ELC Sales and Lettings. He was punctual and very informative about the property that we were viewing. I would definitely highly recommend him if you are looking for a property to rent in the Edinburgh area.
Thank you, Russell, for your fantastic review! We’re thrilled to hear that Calum provided great service and made your viewing experience both punctual and informative. Your high recommendation means a lot to us, and we’re delighted we could … More
5/5
GoogleA trully transparent and kindly accommodating letting agency. Claudia has been an absolute start with gently supporting both parties involved in our lease and I couldnt be more greatful. …
Thank you so much, Wander, for your incredibly heartfelt 5-star review! 🌟 We're deeply touched by your kind words about our letting agency and especially Claudia's exceptional service. … More
5/5
GoogleVery friendly agent and answered all questions without hesitation. I will recommend to anyone in need of their services.
Thank you for taking the time to leave this review. We’re glad to hear you found the agent friendly and that your questions were answered clearly. Your recommendation is genuinely appreciated. If we can be of any service in the future, please don’t hesitate to reach out. Many thanks, Matt
5/5
GoogleVery positive experience. Callum was lovely and answered all of our questions and what to expect throughout the application process.
Hi Lauren, Apologies for the delayed response, but we really appreciate your 5-star review! … More
5/5
GoogleGreat viewing with Fraser today, Fraser talked through the property details and answered my questions. Seemed very professional and welcoming
Hi Andrew, Apologies for the late response, but we really appreciate your 5-star review! … More
5/5
GoogleExcellent people to deal with from start to finish, very clear and transparent communication and everything was dealt with promptly Thank you Conor, Manveer and team
5/5
GoogleELC has been managing my portfolio for number of years now. I have found the staff very helpful and supportive in day to day dealings. I highly recommend ELC to any landlord who is looking for a management company to manage their properties. M.J.S
Dear Mohammed, Thank you so much for your fantastic 5-star review! We're thrilled to hear that … More
5/5
GoogleThe agent kindly let us enter the property a little before our time as we where early. He allowed us to take our time to look around.
Hi Sandra, thanks so much for your feedback. We're grateful for your generous five star review, and delighted to hear that you had a positive experience on your viewing. Wishing you the best of luck in your search, and please do let us know … More
5/5
TrustpilotExcellent service in marketing and sourcing new tenant
Alex and Fraser did a great job in supporting me with turning my flat around during extensive renovation works, and in finding me an excellent new tenant. Their attention to detail with viewings and the inventory was highly professional. Also their communication and knowledgeable advice was much appreciated- thank you and the reception team for all your help.
5/5
GoogleHighly recommend using ELC as they were very professional, responsive and helpful with all of my queries. Have been a tenant with them for over a year now and only have positive things to say! Alex was especially helpful with the moving in process.
Hello Alex, Thank you for taking the time to post your review. Have a good day, Alex
5/5
GooglePAT testing appointment organised with ease. Times suited and completed on time. Calum was very professional. Can totally recommend.
Thank you Seonaid for your kind words! We are delighted to hear that you had a positive experience and were satisfied with our safety certificates service. All the best, ELC.
5/5
GoogleHad a lovely experience working with Fraser! He answered all of my questions and made the home search easy!
Thank you very much for this kind 5 star review Dylan. We are very pleased to hear you had a great experience with us! Best wishes, … More
5/5
GoogleI used ELC to conduct accompanied viewings and inventory. Fraser is very professional and helpful. I would highly recommend.
Thank you very much for this kind review. We are glad to hear you benefited greatly from some of our individual services. Please reach out to us again if you ever require further assistance. … More
5/5
GoogleAmazing experience finding a flat through ELC! Fraser was very proactive in helping us find a beautiful new home. Claudia, too, was super friendly and accommodating when it came to arranging a viewing. Communication with ELC is fast and effortless, they very much so go above and beyond for their customers. This company really stands out from the vast sea of Edinburgh letting agencies.
5/5
GoogleGreat professional service, we've dealt with Calum whose expertise was a wonderful addition to the general experience.
Hi Sebastien, Thank you so much for your positive and uplifting review! We're thrilled to hear that you had a great professional experience with us. It's fantastic to know that Calum's expertise added so much value to your experience. Your kind words mean a lot to us and inspire us to keep delivering top-notch service. We truly appreciate your feedback and are delighted to have been able to assist you. Thanks again for choosing ELC! Best regards, Miles
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Yes. In The Trusted Agent 2026 awards: ELC Sales & Lettings, Edinburgh won Platinum.
Send ELC Sales & Lettings a message.
