Trusted Agent profile · Edinburgh
Verified
★★★★★
961 reviews across 3 platforms
162 Bruntsfield Place, Edinburgh, EH10 4ER
ELC Sales & Lettings's office in Edinburgh, at 162 Bruntsfield Place, is rated 4.8 out of 5 across 961 reviews on three platforms, including 877 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about, most of our landlords have been referred to us by other satisfied landlords.
The Trusted Agent 2026 results for ELC Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
GoogleI would highly recommend working with Fraser at Edinburgh Letting Agency for anyone looking to rent a property in Edinburgh. Their professionalism, expertise, and exceptional customer service set them apart from other letting agencies. I am grateful for Fraser's assistance, and I will definitely be reaching out to them for any future property needs.
5/5
TrustpilotLooks like a great agency
Just at the stage of the viewing, but it went great, agent - Fraser Jamieson - answered all of my questions and made sure to mention everything there was to know about the property. Let's see if I get the flat and get the luck to continue with ELC Sales & Lettings!
5/5
GoogleI have been a client of the firm for over 10 years and I would not consider going anywhere else for assistance in managing my properties. The team are all very helpful right up to the boss!
Dear Mary, Thank you so much for your loyalty and for being a client for over 10 years. We … More
5/5
GoogleMy husband and I have been customers of ELC for several years and I can say we have been very well looked after and found the staff pleasant and very experienced. Keep up the good work. Thanks
Dear Aisha, Thank you for your kind words and for being loyal customers over the years. We … More
5/5
GoogleAndrew Residential agency was courteous and professional throughout the process. The tenant onboarding process was seamless and efficient, supported by their use of AI, which made documentation and communication smooth and hassle-free. Overall, the experience was pleasant and well-organized.
5/5
GoogleThe advisor was a great help and friendly all the way through the process
Hi Jamie, thanks for taking the time to leave a review. We’re really pleased to hear that you found the adviser helpful and friendly throughout the process, that’s exactly the experience we aim to provide. If we can be of any service in the … More
5/5
GoogleFraser was a delight to deal with. Great manner and very helpful!
Thank you, Amy, for your wonderful review! We're delighted to hear about your positive experience with Fraser. Providing great manners and being helpful is a priority for us, and we're pleased that he delivered on both fronts. … More
4/5
GoogleNever been to a viewing where other people were there. Agent very friendly and professional. Pity this agency has no phone number but have agents email now. Really hope my son gets this , perfect first wee house!
Thank you for your lovely review, Julie! We're so pleased to hear that you found our agent friendly and professional, it’s exactly the experience we strive to provide. We understand it can feel a bit unusual attending a viewing with others, … More
5/5
TrustpilotFelt I was in good hands from the…
Felt I was in good hands from the beginning to end of the Letting experience with ELC Sales & Letting. They kept me informed every step of the way and got the right tenant for my property. Can't rate Alex and Fraser highly enough.
4/5
GoogleDespite the less intimate and in depth viewing that comes with an open-flat viewing, the information provided was helpful and useful. All in all, can't complain.
Hi Hamish, Thank you for the positive feedback! We're glad to hear you found the information helpful during the open-flat viewing. While open viewings can be a little less … More
5/5
GoogleOur property is managed by ELC for more than a decade and I have found them to be extremely reliable and professional. Prompt in response and always a friendly service. Would highly recommend their services.
Dear Bertrum, Thank you for your kind words and for entrusting ELC with the management of your … More
5/5
GoogleJoseph and the ELC team have been wonderful with communication and helping support through the process from start to occupancy! …
Dear Julian, Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're delighted to hear that Joseph and the team were able to support … More
5/5
GoogleI've had an excellent experience with ELC after they took on responsibility for my rental property. Alex is well informed, professional, helpful, and his communication is top notch. Calum has also been very helpful getting the property listed and tenants in place.
5/5
GoogleProfessional service from start to finish. Found just what i was looking for and the process was quick and easy i would give more stars if possible special thanks to mani B!!!
Thank you so much for the amazing 5-star review! We're thrilled to hear that you found exactly what you were looking for and that the process was smooth and quick. Mani will be especially happy to hear your kind words! If you ever need anything else, don't hesitate to reach out. We'd gladly give you more stars if we could!
5/5
GoogleHappy to start new journey with andrews ,they have excellent service , special Thank to Melroy
5/5
GoogleWas shown around a nice flat by Calum. We had a good amount of time to wander, all of our questions were answered and were made to feel very welcome. A good experience (:
Hi Alexandra, Thank you for your 5-star review! Apologies for the late response, but we’re so … More
5/5
GoogleWe have been with ELC for just over seven years now. They are by far the best letting agents we’ve ever had. Professional, Communicative, Responsive, And go above and beyond. Can’t recommend them enough.
Dear Peter, Thank you so much for your kind words and for your continued trust over the past … More
5/5
GoogleAn amazing agency to rent with. Helpful and get the job done when needed without question. Recommend 10/10
Hi Aiste, thank you for taking the time to leave such positive feedback. We’re glad to hear you found the team helpful and straightforward to deal with, and your recommendation means a lot to us. Many thanks, Matt
5/5
GoogleI had the pleasure of working with Georgia and her team and to be honest I couldn't be more impressed. From the initial inquiry to the completion of the process, their professionalism and attention to detail were exceptional. Communication …
5/5
GoogleIt’s a great and reliable estate agent company. Have a great management team, always responds quickly to queries and provides effective and excellent service. Highly recommend.
5/5
GoogleGreat communication, reliable. Will use again. Thank you Fraser.
Thank you for taking the time to leave us a review! We're thrilled to hear that you found our communication reliable and had a positive experience working with Fraser. We look forward to serving you again in the future. If you ever have any more needs or questions, don't hesitate to reach out. Your satisfaction is our priority!
5/5
GoogleThe letting agent was exceptionally professional and cordial, I was so amazed by the property itself. All of my questions were answered with great care. I would definitely recommend them for future endeavors.
Hi Dr. Swagata Dutta, Apologies for the delayed response, but we truly appreciate your 5-star review! … More
5/5
Trustpilotenquiring about renting property
Recently enquired about viewing properties to let in our area and spoke to a lovely gentlemen called Fraser. He was extremely helpful with our enquires and supported with navigating there online website. Highly recommend the service they provide. Keep up the fantastic work
5/5
GoogleAbsolutely outstanding (and rapid) service helping us organise annual safety certificates for our commercial property as far afield as North Berwick. Fraser in particular was as friendly and professional as they come, and I couldn't recommend them any more highly!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: ELC Sales & Lettings, Edinburgh won Platinum.
Send ELC Sales & Lettings a message.
