DJ Alexander Edinburgh reviews

★★★★★ 5/5

Trustpilot

Lovely Natalia from DJ Alexander…

Lovely Natalia from DJ Alexander conducted the annual inspection for the property which I rent in Edinburgh, she was very considerate and polite throughout the whole inspection - which she conducted swiftly and professionally, listening and responding positively to any points raised. There was no sense of intrusiveness whatsoever, she was so amiable!

Ms · 13 March 2024

★★★★★ 5/5

Trustpilot

Very pleased. Great experience.

Recently started a tenancy with DJ Alexander and have been very happy with the fast and efficient manner in which they have finalised arrangements for myself and my flatmate. Ryan was friendly, warm, helpful and informative and made the process very easy and thorough. Would absolutely recommend!

Caitlin · 4 July 2024

★★★★★ 5/5

Trustpilot

Maintainance of property.

Imogen Woods our Property Relations manager, dealt with our issue in a positive, prompt and efficient manner.

John · 10 September 2026

★★★★★ 1/5

Trustpilot

Misleading info and bad service

I was looking for a place to rent and 3\4 signs are dummy.They put random signs all over the streets about properties they don't have. For both rent and sell.Customer Support is really bad. I tried calling them and asking on the website. Bots are just limiting my options of communication to filling a form for property that I can't find on their website.

The · 19 June 2023

★★★★★ 5/5

Trustpilot

Very good Inspection Report received

Just received a very good Inspection Report on my property which was prepared by Ellen Clow.

John · 15 September 2026

★★★★★ 5/5

Trustpilot

Great services from Apropos

I am very much appreciated by the services offered by Apropos, especially Stephen Lawson who had been very helpful in the whole letting process from understanding my needs, providing advice, keys collection, arranging certifications and maintenance, furnishing the property, marketing and dealing with potential tenant. He was very responsive and I was well informed the status of each stage of the letting process. In addition, I also thank Elliot, Evie, Lauren, Finlay for their support and assistance on handling various matters in letting the property.

Ken · 17 July 2021

★★★★★ 5/5

Trustpilot

Helpful and informative

I spoke to Hope Smith regarding payments for my rental, and she was very helpful at clarifying what payments have come through. Friendly and great service, thank you!

Sara · 23 February 2026

★★★★★ 5/5

Google

Sorry to hear about others poor experiences with Dj Alexander. However they have been very helpful with myself, I've been renting a flat for about two months. During that time there has been quite a few issues and they have been dealt with quickly and effectively. I especially want to thank my property manager Dora Alves as she has been exceptionally helpful!

Lorie · 11 September 2025

★★★★★ 5/5

Trustpilot

Caroline went above and beyond to make…

Caroline went above and beyond to make sure my experience finding and moving into a new home ran as smoothly as possible, something I appreciated very much! Everyone at DJ Alexander I interacted with was extremely pleasant and professional. It would be great to have an emergency/out-of-hours phone line in some situations though!

Louis · 5 March 2024

★★★★★ 5/5

Google

I live in a neighbouring flat to a DJ Alexander property where the postman accidentally delivered my passport while nobody was residing in the property. Imran came the same day with keys to access the property. Louise and Imran were so quick to help me retrieve my documents in time to start my new job. I couldn’t of done it without them, thank you!!!

Kate · 12 June 2023

★★★★★ 2/5

Trustpilot

Disappointing maintenance and poor communication

Unfortunately, our experience as current tenants with DJ Alexander has been frustrating from the outset.

Andrew · 21 September 2026

★★★★★ 5/5

Trustpilot

Very professional in every way

Very professional in every way. Recent sold two properties for me. Also, bought property with company. I cannot thank the staff enough for arranging and doing viewings for me. A special thank you to Sara Rankin who went above and beyond, nothing was to much. Credit to the company.Well done to everyone involved.Will certainly recommend.

Mrs · 22 January 2024

★★★★★ 5/5

Trustpilot

Very supportive throughout

After struggling all summer to find a suitable property, we had a lovely and informative viewing with Asif and loved the place. As a group of students (one of us international) we had a complex case but, throughout the process both Anita and Asif were extremely helpful and responsive. We felt incredibly supported throughout and we are excited to move in!

Eilidh · 30 August 2023

★★★★★ 5/5

Trustpilot

Thank you, Laura Mctaggart

Laura Mctaggart was a great assistance with all of my questions. I received updates and extensive details at every stage of the process. These steps can occasionally be very stressful, but thanks to Laura's detailed directions on what to do next, it became really simple and stress-free.

Andrew · 25 June 2024

★★★★★ 5/5

Trustpilot

Thank you.

I would like to thank Sarah McIntyre for guiding me through the sale of my late mother's property. The whole process was made less stressful by Sarah's expert knowledge, efficiency and outstanding communication. Her friendly professional manner, from the start of the process to the very satisfactory outcome, was really appreciated at a difficult time. Thank you.

Dara · 4 December 2023

★★★★★ 5/5

Trustpilot

Excellent service

Great team, particularly Gill who sorted out all the admin and issues whilst tenants changed over. I didn't have to worry about a thing and the whole process could have been quite stressful but was quite the opposite. Very happy and would recommend in a heartbeat.

Rachael · 11 July 2024

★★★★★ 5/5

Trustpilot

have found DJ Alexander professional

have found DJ Alexander professional, they always return emails and any queries within hours.Special thanks to Natalia and Rebecca , both were very responsive, polite and helpful, answering my questions and guiding me through the process. I look forward to moving in the rent property by 20th of May

Olatayo · 15 May 2024

★★★★★ 5/5

Trustpilot

Professional and efficient

I have found DJ Alexander professional, they always return emails and any queries within hours.Special thanks to Gill Robertson-Cree and Kieran Mooney, both were very responsive, polite and helpful, answering my questions and guiding me through the process. I look forward to moving in the rent property coming June.

Janet · 15 May 2024

★★★★★ 5/5

Google

We have been tenants with DJ Alexander for several years now and despite being gutted to receive notice to leave due to the house being sold the team, in particular Taylor French showed nothing but compassion and help us to see another rental property that we did eventually move into. Lee Charlton was allocated to help with renting new house also very quick to respond and get things moved for as listened to all what we had to say and helped us get things sorted to move in quickly. Only criticism I would have is still waiting on maintenance team looking at something we pointed out at move in but I can only assume the delay is expected due to the current pandemic. Also many emails can head straight into junk folder which is something I think should be rectified as can miss some important emails if don't actively check the folder. But despite that I would definitely recommend DJ AlexanderPositiveResponsiveness, Professionalism

Nikki · 12 June 2021

★★★★★ 5/5

Google

Moving house is generally a stressful event on its own, never mind the fact that I had to move during Covid-19 pandemic from another city. I would like to thank Natalie Cotton and Lee Charlton for all their efforts. They have answered all my questions and requests while managing to finalise my tenancy agreement at such short notice. Because of their efforts, I did not had to continuously seek new properties as theirs are actually the best in Edinburgh and I have saved money since I secured a property really fast. All these things have helped me feel less stress and actually look forward to move into my new property. Overall, I am extremely happy with D.J. Alexander especially as I have tried a few estate agents before them and they haven't responded or helped in any way with my requests.

Nicoleta · 12 June 2021

★★★★★ 5/5

Google

We recently moved to a new house with D.J Alexander Letting and Estate Agents. We really felt they could not do enough to help us find the right property to suit our needs. They were frequently in touch with us right up until our move. The move was seamless and they really did all they could to ensure we had access to the property as quickly as possible. Lisa Grieve, Peter Thomson and Lauren Edmond were so personable and really went the extra mile to ensure we were satisfied with all the arrangements before moving.

Charlotte · 12 June 2021

★★★★★ 5/5

Trustpilot

Great service

Great service, humble, they are always on time. Ross been a great help.

Luna · 30 September 2026

★★★★★ 5/5

Trustpilot

Yasser is the man!

A huge shoutout to YasserA huge shoutout to Yasser, who helped my girlfriend and I secure our second investment property. His honest advice, endless knowledge and great banter made a stressful situation easier to handle for us. Thanks Yasser and everyone else at DJ Alexander Sales!

Antony · 5 July 2024

★★★★★ 5/5

Google

I am a current tenant of DJ Alexander and I have had the pleasure to deal with the Fantastic Paul Hyett-Czompo. He has completed 2 property inspections in my home and is so respectful and polite. Paul is responsive with his communication and in arranging maintenance issues. I can't rate Paul and DJ Alexander highy enough!

Jenny · 14 December 2023