Trusted Agent profile · Edinburgh
★★★★★
2,098 reviews across 2 platforms
John Cotton Centre, 10 Sunnyside, Edinburgh, EH7 5RA
Part of DJ Alexander, see every office.
DJ Alexander's office in Edinburgh, at John Cotton Centre, is rated 4.1 out of 5 across 2,098 reviews on two platforms, including 548 Google reviews rated 3.2.
Tell us what you need and we'll put you in touch. DJ Alexander hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
TrustpilotRenting Process
Dear DJ Alexander Team,I wanted to express my positive experience with the rental application process (Goodlord). It has been smooth and well-organized. Special thanks to Laura Mctaggart for her exceptional support and quick responses, which made everything much easier.Thank you for the great service!Best regards, Ahmed Alowayef
Thank you, Ahmed, for this excellent review. We will pass this onto Laura and the Team.
5/5
TrustpilotA pleasurable viewing
Hi, it was a pleasure to meet Sara Liu when I went to view a flat.She was extremely friendly and gave me good advice.Finding the right property and moving is very stressful and it just makes it that whole lot better having someone like Sara to guide you through it. Thank you to Sara and a great company. Warm regards. Lin da Gatzke
Thank you, Linda, for this excellent review. We will pass this onto Sara and the Team.
5/5
TrustpilotCustomer Service Connor
Connor was fantastic in getting us started in our rental journey. He answered all questions in a timely and detailed manner.
5/5
TrustpilotGreat selling experience with Sarah
We sold our property with Sarah and she was brilliant to deal with from start to finish! Sarah was very attentive and knowledgeable, and made everything super easy for us. Our property sold within 4 weeks and we were delighted with the offers we received. Would highly recommend Sarah McIntyre at DJ Alexander, and will definitely use her again in the future!
Thank you, Marc, for this excellent review. We will pass this onto Sarah and the Team. Best wishes from all at DJ Alexander.
5/5
GoogleGabrielle Kirkness Property Relationship manager is Exceptional Always helpful, professional & follows up with updates Great customer service !!!
Thank you, Jacqueline, for this excellent review. We will pass this onto Gabrielle and the Team.
5/5
TrustpilotFirst time renting with Dj Alexander
First time renting with Dj Alexander. Great communication and clear and consistent description of property. A gent Calumn Robertson was particularly helpful with the application process and the woman (unfortunately I don’t remember her name) that was there on the day of viewing was faultless, answering all my questions without hesitation.
Thank you, Ross, for this excellent review. We will pass this onto Calumn and the Team.
5/5
TrustpilotGreat agent experience.
Alexandra was excellent help during the initial stages of the letting process; she replied promptly to all queries and facilitated an efficient, easy, and professional property application process. As a renter, the property support team over the phone were also very kind and responsive.
Thank you, Larina, for this excellent review. We will pass this onto Alexandra and the Team.
5/5
GoogleExcellent service! The team was professional, responsive, and quickly found a great tenant for our property. The entire process was smooth and stress-free, and communication was excellent throughout. Highly recommend.
Thank you, Milyn, for this excellent review. We appreciate your feedback.
5/5
GoogleReally fantastic help, from both Ashley Smith, Caitlin Butler, Mark Hall and Laura McTaggart. Prompt replies in a quite tight schedule. Supported me and went out their way to source potential properties for me. Application was handled smoothly. Really quick and efficient. Handled questions well and explained them brilliantly whenever I had any queries. Brilliant service, and has made my moving process a breeze. Would highly recommend!
Thank you, Archie, for this excellent review. We will pass this onto the Team.
5/5
TrustpilotExcellent service from Brandon
The agent Brandon was fabulous in helping us secure our flat! Explained everything very clearly and made us feel extremely positive and welcoming. If we had any concerns Brandon would be the first point of contact to resolve! Well done DJ Alexander great hire!!!
Thank you, Amber, for this excellent review. We will pass this onto Brandon and the Team.
5/5
TrustpilotCaroline was great in helping me and my…
Caroline was great in helping me and my partner settle into our new flat in Gartcosh. She was very friendly and ensured we had everything we needed and understood the process throughout. She made what could have been a very stress experience seamless. Can’t thank her enough.
Thank you, Mairead, for this excellent review. We will pass this onto Caroline and the Team.
5/5
TrustpilotNatalia Piekarska has been beyond…
Natalia Piekarska has been beyond helpful throughout the application process - great viewing experience and efficient communication. She also helped with negotiating with the landlord when we had to give up the property due to unmatched move-in dates. She's been proactive in reaching out and it was a pleasure to work with her. Many thanks.
Thank you, Connie, for this excellent review. We will pass this onto Natalia and the Team.
5/5
TrustpilotResponsive and Quick
Laura McTaggart and Zosia Mlynska made the process very smooth and quick, in less than a week I had viewed the property, been notified I had been successful in my application, had references complete and tenancy agreement signed. Absolutely great work from them both and couldn’t have asked for a better experience.
Thank you, Cameron, for this excellent review. We will pass this onto Laura, Zosia, and the Team.
5/5
TrustpilotThanks to Ramya,the property relations…
Thanks to Ramya,the property relations manager .She sorted my vegetation problem on my window exterior,which was causing lot of mess for long time, with her smart and kind support.I appreciate her approach to solve the issue very brilliantly by interacting with various people involved.well done Ramya.
Thank you, for this excellent review. We will pass this onto Ramya and the Team.
5/5
TrustpilotBooked a viewing for a property and the…
Booked a viewing for a property and the property manager at the viewing was Gemma-Louise. She patiently answered all my questions and understood my concerns. Since I am already a tenant with DJ Alexander looking for a bigger property, Gemma-Louise offered to assist with securing a property if I find anything of interest on the website. Thank you Gemma-Louise!
Thanks for the great review. I will pass this onto Imran.
5/5
TrustpilotVery professional and helpful
We have been completely delighted with the service provided by DJ Alexander and especially by our point of contact Stephen Lawson. He is pleasant, professional and has a wealth of knowledge which made it all the easier for us to choose DJ Alexander to rent our flat for us. The level of service is all encompassing and they have dealt with us and the new tenants with great communication, a cheerful and completely trustworthy professionalism. There is a whole team, and we really appreciated all their work for us. I highly recommend.
Thanks for the great review. I will make sure to pass this onto Stephen and the team.
5/5
TrustpilotGreat application process
Gill and the team at DJ Alexander made sure that our application process for our flat was super swift and straightforward. They were very helpful, with a process that is normally quite stressful which made the experience very pleasant, which we are grateful for.
Thank you, for this excellent review. We will pass this onto Gill and the Team.
5/5
TrustpilotMy viewing experience with Ellie was a…
My viewing experience with Ellie was a great one, and she was very helpful and professional from the beginning till this moment of the application process. Everything has been going on smoothly and we hope to have a smooth ride with them. I’ll surely recommend them.
Thank you, Mariam, for this excellent review. We will pass this onto Ellie and the Team.
5/5
TrustpilotLandlord experience
As a landlord I dealt with DJ Alexander for many years and always found them polite, friendly, experienced and extremely helpful. I would particularly like to thank Ilona Malkova and very especially, Jill Pirie for all the advice and help over the years.
Thank you, Murdo, for this excellent review. We will pass this onto Ilona, Jill and the Team.
5/5
TrustpilotEfficient and responsive
Worked with Elaine Thompson from the Edinburgh office to rent a flat for our son. Elaine was very responsive and efficient, guiding us through the various stages of the process and liaising with the landlord as well as welcoming us to the flat once our application had been successfully processed. Thanks Elaine!
Thank you, Stephen, for this excellent review. We will pass this onto Elaine and the Team.
5/5
TrustpilotIs my second time renting with DJ…
Is my second time renting with DJ Alexander and so far just had great experience. Cameron Lindsay was amazing showing the property very friendly and very kind in waiting as was running late, highly recommended
5/5
TrustpilotPositive Experience
I had a really positive experience using DJ Alexander to move into my new apartment. They did an amazing job. A special thanks to Aaron Gove who was my main contact. Thanks for always quickly replying to any questions I asked.
Thank you, Nasira, for this excellent review. We will pass this onto Aaron and the Team.
5/5
TrustpilotHaven’t move in to my new property but…
Haven’t move in to my new property but the process was really simple. I have secured my new place in less than a week. Many thanks to Chloe Mitchell, she has been very accommodating and her willingness to assist applicant is top notch.
Thank you, Diona, for this excellent review. We will pass this onto Chloe and the Team.
5/5
GoogleIt is a nice experience with DJ Alexander, the flat have a relatively reasonable price. While going through the whole process, the only thing which is a bit slow is there are so many information need to be checked on goodlord platform, but thanks to Gill, she is very patient and nice, which help me a lot for successfully renting the flat. Thanks again very appreciate it!
Hi, thanks for the great review and I will make sure to pass this onto the team.
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Tell us what you need and we'll put you in touch. DJ Alexander hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
