DJ Alexander Edinburgh reviews

★★★★★ 5/5

Trustpilot

Excellent Service

I am writing to express my sincere appreciation for the exceptional service provided by Amy Voss, who has consistently demonstrated the highest level of professionalism and expertise throughout our business relationship.Amy's guidance and support have been invaluable, and her unwavering commitment to integrity has been evident in her approach to even the most challenging situations. Her straightforward and efficient manner has instilled renewed confidence and satisfaction in the services offered by DJ Alexander.I extend my gratitude for the outstanding contributions of Amy Voss and look forward to our continued collaboration.Thank you.

Stuart · 2 July 2024

★★★★★ 5/5

Trustpilot

Thank you!

Thank you to Imran Iqbal who was very accommodating with our company let; the process was very quick and easy. We would happily rent with DJ Alexander again because of how professional and helpful their agents are.

Jessie · 29 March 2024

★★★★★ 5/5

Trustpilot

Thank you Ashley K ( Property Manager)…

Thank you Ashley K ( Property Manager) for all the help. You are an amazing person. You have provided an excellent servic.Thank you, DJ Alexander and Ashley K for providing a lovely flat.With Love Mo & Jer

Ishhh · 28 March 2024

★★★★★ 5/5

Trustpilot

Super fast and professional

My partner and I had the pleasure of speaking to Laura Mctaggart and Imran Iqbal as part of our search for a new flat. Both were very friendly, honest, and professional. Throughout my experience with estate agents, I've never had anyone be so quick and accommodating as Laura and Imran were.Fantastic service!

Jannik · 15 March 2023

★★★★★ 5/5

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Caroline Connelly Kenilworth Letting

Caroline Connelly was my agent when I went for my viewing and was the one assisting until I moved in to my new property in Kenilworth.She was very patient and helpful which made the process easy and efficient. Thank you

Fadzai · 24 January 2024

★★★★★ 5/5

Trustpilot

Great support from Norman MacLean

I am a landlord based in London with a flat in Edinburgh that DJ Alexander are managing. Norman MacLean, their maintenance coordinator, has been incredibly helpful in dealing with a very difficult contractor following a leak in the flat. He has done his utmost to support me in what has been a stressful situation involving unexpected costs. I really appreciate all his efforts to try and resolve the problem, with good communication and a friendly manner.

Alice · 31 August 2024

★★★★★ 5/5

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Had a flat inspection yesterday from…

Had a flat inspection yesterday from John Sturgeon. John was so friendly and chatty, he talked us through everything he had to do and handled some issues in the flat really well. Really professional and a lovely guy

Rosie · 27 February 2024

★★★★★ 5/5

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Adam Sweeney attended yesterday to…

Adam Sweeney attended yesterday to carry out the inspection. Adam was very polite and efficient, and explained clearly what was happening. Very satisfied.

Victor · 15 November 2024

★★★★★ 5/5

Trustpilot

Smooth moving experience

I very recently rent a house through DJ Alexander.Especially, Kaiya Marr in DJ Alexsander is so kind and very professional.I have not experienced any troubles from viewing to moving in new home.Thank you very much, Kaiya Marr.

SUNGIL · 15 March 2024

★★★★★ 5/5

Trustpilot

Megan was able to process a reference…

Megan was able to process a reference for me when nobody else could. This helped speed things up for me when looking to move property. Thanks Megan!

Greg · 11 September 2024

★★★★★ 1/5

Trustpilot

Scammed my deposit

I have rented a property from DJ Alexander for almost 9 years. I was charged £63 for a cup ring on a bedside table as the only 'issue'. Can you honestly believe that, after 9 years in the property?! They claim that the owner decided this but I would expect the letting agency to manage this much better, if true. In addition, I engaged an end of tenancy clean with a company recommended by DJA for £260. AFTERWARDS I was informed that they were going to do renovation works in the property and so the end of tenancy clean was a waste. Lost over £300 thanks to this nonsense.

Sara · 17 June 2024

★★★★★ 5/5

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⭐️⭐️⭐️⭐️⭐️ Reliable and helpful!

⭐️⭐️⭐️⭐️⭐️I am incredibly grateful for the outstanding support provided by my estate agents D. J. Alexander during a difficult period from December 2023 to March 2024 when my property was without tenants for reasons beyond everyone's control. Despite the challenges, Sophie and the entire team were exceptional. Sophie, in particular, demonstrated remarkable dedication and efficiency, handling every detail with extraordinary promptness and professionalism. Thanks to their unwavering commitment, my property was successfully let again in April 2024. I highly recommend their services to anyone seeking reliable and responsive property management.

Balaji · 13 June 2024

★★★★★ 5/5

Trustpilot

I’ve been a tenant for almost a year…

I’ve been a tenant for almost a year now, my experience with D J Alexander, has been 5 star because Evie Hunter, Property Manager has been so helpful, professional, efficient and gone the extra mile to help make my tenancy as seamless as possible.

Sharon · 28 September 2023

★★★★★ 5/5

Trustpilot

Laura Mctaggart helped us with the…

Laura Mctaggart was extremely friendly and cooperative throughout the process and was available everytime we needed help. She made the process of renting a house easy!

Sharanya · 19 September 2024

★★★★★ 5/5

Trustpilot

The agent was very helpful and kind

Laura Mctaggart was very helpful and kind. She made the entire process feel way easier and was constantly in touch to help us close the deal.

Dishan · 19 September 2024

★★★★★ 5/5

Trustpilot

Special thanks to Ashley Ketchen from…

Special thanks to Ashley Ketchen from DJ Alexander. Ashley was friendly, very well informed, and made the process of viewing and completing the tenancy agreement very easy and straightforward. Would highly recommend. Cameron Armstrong.

Cameron · 1 May 2024

★★★★★ 5/5

Trustpilot

Fantastic easy process

Fantastic easy process, very quick with agent Laura Mctaggart she was available for questions whenever I have needed her. She was Polite and helpful, thank you Laura really happy about it all. Thanks to Ben and Mark for their support too.

Kate · 1 December 2023

★★★★★ 5/5

Trustpilot

Rental

I worked with Cameron, Laura, and Calumn to find a rental property. They were all professional and courteous throughout the process, which was very straightforward.

ALmighty2332 · 1 October 2024

★★★★★ 5/5

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Dora Alves

Dora Alves heared me out and took immediate steps to solve the issue. I am glad she came to my rescue and helped me without any delay. Thank you Dora!

Monali · 9 July 2024

★★★★★ 1/5

Trustpilot

DJ Alexander was consistently terrible…

DJ Alexander was consistently terrible to work with. When we moved in we were only given 45 minutes to supply guarantors because our agent was on holiday and gave us no notice. Throughout my two year tenancy DJ was unresponsive, dismissing queries and issues even when they were unresolved. A representative came in person once for an inspection, and instead of reporting issues like a leaky tap or a broken lock, told us they didnt want to report the issues cause it would "take a long time to do the paperwork." The door fell off the hinges at some point (all the furniture in my flat was borderline broken) and DJ reported it the same day as "fixed," even though the door was still broken. I had to continue reporting things as broken until DJ finally got bothered enough to send someone to fix it. Whenever I would finally manage to contact a real human being about issues, they were often robotic, curt, unsympathetic, and would randomly stop replying to emails even though I would try to be polite, optimistic, and courteous. I will never let from DJ ever again.

Greenking · 3 June 2024

★★★★★ 4/5

Trustpilot

Laura Mctaggart

A huge thank you to Laura who has been exceptional in helping us secure accommodation when we had to move out of our own home due to flooding. She has spent a great deal of time negotiating with our insurance to sort everything out.

Lynne · 15 September 2023

★★★★★ 5/5

Trustpilot

Big thank you

Zosia Mlynska was great from the day of viewing the property, guide me through the process and answer questions with honesty and care, thank you very much for all your help,

Agnieszka · 18 June 2024

★★★★★ 5/5

Trustpilot

Fabulous

Fabulous, professional and efficient service. I was particularly impressed by Carol Clark who's end to end ownership of my journey made a usually stressful time (moving home) anything but...complete breeze in fact. Thanks Carol.

SH · 23 April 2024

★★★★★ 5/5

Trustpilot

Brilliant and informative

James was very kind, informative and responded fast. I was new to buying in Scotland and James shared contacts to a solicitor, interior designer and builder who have been very good.

Mark · 14 June 2024