Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJohn at Dandara Dunblane is 2nd to…
John at Dandara Dunblane is 2nd to none. Not only has John been really professional but naturally friendly, John is a true gem! John has made moving to a new area a lot smoother than expected. If I ever moved to a new build property again, I'd love to have a site manager like John.
Cheryl · 15 November 2024
Agent replied · 22 December 2024
Congratulations on your new Dandara home! Thank you for taking the time to leave such a great review, John will be so pleased with your feedback.
★★★★★ 5/5
TrustpilotDandara Parc Jiwbili Wales
We are thrilled to share our experience with Dandara regarding our new two-bedroom home at Parc Jiwbili, Rogerstone, Newport, South Wales. From the outstanding customer service to the impeccable build quality, Dandara has truly set the bar high in every aspect of their work. If you are looking for a new home that surpasses expectations in terms of customer service and build quality, look no further than Dandara at Parc Jiwbili.We would like to thank Tracey and Laurie (Customer Services/Sales Team) for their help and support. Also for the many cups of tea and coffee which were always served with a smile! Callum (Site Manager) who is always eager to help and last but not least Tracey Gallacher-Thresher (Sales & Marketing Director). You are a very kind, caring person with an eye for design.....thank you. It has been a pleasure to meet you all.
Mr · 3 July 2023
Agent replied · 11 June 2024
Thank you for leaving such a great review, we're delighted you're happy with the team. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
★★★★★ 1/5
TrustpilotShameful behaviour.. Dandara have just pulled the plug on a…
Dandara have just pulled the plug on a sale of a reserved property in Battle. The buyers, an elderly couple from South Wales, lost the sale of their property and we stepped in immediately to buy it. There was therefore some delay but we are/we’re about to complete in 2 weeks. They announced today they have sold the property. The suspicion is clearly they got a higher offer and that trumps Customer Care, respect and integrity. The ripple effect is being felt down the chain. Shame on them!
Steve · 23 June 2023
Agent replied · 11 June 2024
Whilst we entirely appreciate your disappointment and frustration with our decision to withdraw from the sale, we must emphasise that you are not in possession of the full facts surrounding our decision. We would be more than willing to engage with you direct to provide a more detailed account of our decision and to this end invite you to contact us using the details listed on our website.
★★★★★ 5/5
TrustpilotCouldn’t be happier
Couldn’t be happier It was my first house purchase and at every step of it Rebecca and team were super helpful, very patient with my endless questions and very approachable . Quick responses , easy conversations and a beautiful house ! Very thoughtful little things , even the interactions after the purchase were smooth and helpful in ironing out any issues . Have already recommended to friends looking to buy !
Usra · 23 January 2024
Agent replied · 11 June 2024
Thank you for leaving such a great review, we're delighted you're happy with Rebecca and the team. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
★★★★★ 1/5
TrustpilotAbsolute joke of a company
Absolute joke of a company. Avoid at all costs. Had over a 198 snags when I moved in. I’ve had to literally fight them for a year to get the snags remedied and they are still a number outstanding. The drains on the development are not fit for purpose and keep blocking. Also made to sign up for a management company for the development that turns out to be affiliated to Dandara and they charged a years fee and no landscaping or ground maintenance has been carried out. Shocking workmanship and customer care from start to finish. DO NOT BUY A HOUSE FROM THESE COWBOYS.
Tony · 1 June 2023
Agent replied · 11 June 2024
We're sorry to hear you're not happy with your Dandara experience. We understand from the team that your issues are being looked into and resolved but please note that the management company is not affiliated with Dandara and any issues you need to raise with them need to be done so directly.
★★★★★ 5/5
TrustpilotTerri, Brendan and Samantha - the dream team
Terri, Brendan and Samantha really went above and beyond I would say during the 3 years that we’ve stayed at the Westmount flat. From start to finish they’ve been accommodating and really quick to answer any of our questions and in making sure we have the best experience whilst living within the property. Any issues reported, they are always quick to respond so they get resolved quickly. There was not a lot as the property was well taken care of as well. Bitter sweet that we are leaving soon due to personal reasons but definitely was a good experience for us and have 3 years worth of good memories in the flat so thank you team. :)
Michelle · 31 May 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave such a great review, we're sorry to hear you're moving on but delighted your time at Westmount has been so positive.
★★★★★ 5/5
TrustpilotBradley and Johnathan - The Grove
We recently purchased a 2 bed house at The Grove in Haddenham. We mostly dealt with Bradley throughout our experience, he was incredibly helpful and explained everything to us along the way, we can not fault the service we were provided by both him and Johnathan. Compared to our last house purchase (not with Dandara) this house move has been such an easy and well managed process. We are very happy in our new home and would highly recommend buying through Dandara to anyone interested. Thank you Bradley and Johnathan!
Laura · 28 May 2023
Agent replied · 11 June 2024
Thank you for leaving such a great review, we're delighted you're happy with the team at The Grove. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
★★★★★ 5/5
TrustpilotProfessional , thorough and agreeable
I have recently asked for property decorations throughout and staff at dandara sorted negotiations with my landlord immediately and have dealt with all my concerns with the property I rent . Everything has gone very smoothly and I’m delighted with the outcome .A big thank you to Brendon and Terri !
Jenny · 13 December 2024
Agent replied · 22 December 2024
Thank you so much for taking the time to leave such a great review, delighted to get such positive feedback.
★★★★★ 5/5
TrustpilotI have been dealing with Becky Turner…
I have been dealing with Becky Turner Knowles at the Dandara Deal office.I am buying one of their houses at Wingfield Place.Becky has been extremely helpful and gets back to me on all the questions I have asked. In fact all the people at Dandara have been very good to deal with as I visited various of their projects.But Becky couldn't have been nicer or more cheerful, so deserves a 5 star review.Thank you.
Deborah · 12 October 2023
Agent replied · 11 June 2024
Thank you so much for leaving such a wonderful review, Becky will be delighted with your comments. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
★★★★★ 5/5
TrustpilotPippins
I recently had the pleasure of visiting The Pippins in Hamstreet, specifically the Chartwell Show Home, and was thoroughly impressed with the experience. Our tour guide, Tommy, was a fantastic host, providing us with detailed information about the property and its features while keeping us entertained with his charming personality. His colleague, Beau or Joe, was equally pleasant and helpful.One of the standout features of the show home was the breakfast room, which my son absolutely loved. The space was bright and airy, with plenty of natural light streaming in through the windows. The built-in dog feature was a unique touch that added a playful and whimsical feel to the room. My son was thrilled with the idea of having a dog house built right into the house, and I'm sure his dog Rufus would have loved it too.Overall, The Pippins in Hamstreet left a great impression on me, and I would highly recommend it to anyone looking for a high-quality property. The attention to detail and unique features of the Chartwell Show Home, combined with the exceptional service from Tommy and his team, made for an unforgettable experience.
Sera · 29 April 2023
Agent replied · 11 June 2024
Thank you for leaving such a great review, we're delighted you're happy with the service you received from Tommy and thank you for your great feedback and comments on our show home.
★★★★★ 5/5
TrustpilotWe are in the process of purchasing our home at the Sweetings
We are in the process of purchasing our home with Dandara at the Sweetings East Malling. So far we cannot fault the service we have received, with a special mention to Amy Emma and Andrew for all their hard work in supporting us through a very difficult journey to exchange. Their communication is consistent and clear, and they really have gone above and beyond to ensure all questions have been answered. We saw our finished home recently and the finishes both inside and our really are perfect. We are looking forward to finally moving in.
Alyssa · 26 April 2023
Agent replied · 11 June 2024
Congratulations on your new Dandara home! We're so pleased to hear Amy, Emma and Andrew have been so helpful, thank you for taking the time to leave such a great review.
★★★★★ 5/5
TrustpilotFinally we have settled on our new home!
Finally we have settled on our new Dandara home at The Grange in Aberdeen. It has taken us several months to find the right home and make our decision. Andrea has been very patient and supportive throughout this time and kept us updated with the available properties. Andrea is welcoming, friendly and her knowledge of the development and the internal fittings was excellent. Looking forward to our move in date.
Duncan · 8 January 2024
Agent replied · 13 June 2024
Thank you for leaving such a great review, we're delighted you're happy with Andrea and the the team at The Grange. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
★★★★★ 5/5
TrustpilotSusan Gordon offers exceptional…
Susan Gordon offers exceptional customer service, is focussed, passionate and driven to provide the best experience possible in the buying/selling process. Her communication, knowledge and support ensures a calm process with you having every faith she is doing everything for you without the need to chase or worry. Open to suggestions, proactive and always, always upbeat! Thank you so much Susan you made our experience really enjoyable!!
Kirsten · 6 March 2024
Agent replied · 11 June 2024
Thank you so much for leaving such a great review, Susan will be delighted with your comments.
★★★★★ 5/5
TrustpilotOur family met a lovely lady called…
Our family met a lovely lady called Helen at the Dandara sales office last week. Helen was very articulate and was able to answer of our questions giving all the necessary details and it was easy for us to make a decision to purchase the property. Thank you Helen for being great and keep up the good work.
TM · 18 August 2024
Agent replied · 24 August 2024
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
★★★★★ 5/5
TrustpilotVictoria at Towerlands Park
Unfortunately due to the current mortgage rates I wasn’t able to go ahead with the purchase however, Victoria at Towerlands Park was an absolute delight! She went out of her way to get me the best deal possible and was patient throughout the process so massive thank you to her and Dandara. I would highly recommend the team at Towerlands Park and Dandara seem to be very good as a whole! Hopefully I can come back in the near future and follow through.
Juan · 14 April 2023
Agent replied · 11 June 2024
Thank you so much for your great review, we're delighted to hear Victoria was so helpful and we hope you find your dream home soon!
★★★★★ 5/5
TrustpilotNew Build in Aberdeen
I recently visited Dandara Homes in Aberdeen to view some of their properties, and I was thoroughly impressed with both the build quality and the level of customer service provided by their staff, Andrea. From the moment we arrived, Andrea was extremely helpful, knowledgeable, and friendly, taking the time to show us around the different types of homes they had built and answering all of our questions in a professional manner.The build quality of the homes was exceptional, and it was clear that Dandara Homes takes great pride in ensuring that their properties are built to a high standard. The attention to detail was impressive, and I could tell that a lot of thought had gone into every aspect of the design and construction.Overall, I would highly recommend Dandara Homes to anyone looking for a high-quality home in Aberdeen. The staff were fantastic, the build quality was excellent, and the properties themselves were stunning. I wouldn't hesitate to recommend them to anyone looking for a new home!
Jubin · 2 April 2023
Agent replied · 11 June 2024
Thank you for your great review, we appreciate your kind comments.
★★★★★ 5/5
TrustpilotPlot reserved - Wallyford
Dealt with Lorraine at the Dalkeith site. Couldn’t have done anymore for us. World class service!! Stayed late for us and even took us round to show us plots outwith the show home. True example of going the extra mile. Such a lovely person to make our purchase even more enjoyable! Brad & Fiona
Bradley · 13 October 2024
Agent replied · 23 October 2024
Thank you for your wonderful review about Lorraine, she will be delighted with your feedback.
★★★★★ 5/5
TrustpilotFantastic service from Andrea
You’ll never guess who we bumped into 22 years on? Andrea Robertson. Andrea helped my husband and I buy our first home when we got married and we spent 7 happy years there, before moving on. Now we are looking for our new home nearer to Aberdeen and when we visited the show home Andrea could not be more helpful. Genuinely interested in us as customers, Andrea is really honest and has our best interests at heart. Andrea also helped my mum and dad purchase their home a few years back and again they had the highest levels of service from Andrea and still remember her fondly years later.
Mrs · 19 March 2023
Agent replied · 11 June 2024
That's wonderful to hear, Andrea will be so pleased with your feedback. We hope you visit again soon and secure a new Dandara home.
★★★★★ 5/5
TrustpilotAfter years of avoiding new builds…
After years of avoiding new builds because of what you were hearing about quality of build etc, Dandara in no way typify that sort of reputation. In all aspects they are a pleasure to deal with. The staff obviously all enjoy working for them, our main contact Kelly was extremely knowledgeable and informative about all aspects of the development, and always very pleasant and engaging. The site staff also have been very cooperative and willing to deal with the few minor snagging issues we have had.
Roy · 15 March 2023
Agent replied · 11 June 2024
We're so delighted that you had such a positive experience with the team, thank you for your review.
★★★★★ 3/5
TrustpilotI’ve only given 3 stars as I’ve…
I’ve only given 3 stars as I’ve experienced a disappointing experience. I admit I’ve been here over the two years so I don’t qualify for any help with some shoddy work which I’ve found too late I know .House is built well , struggled with poor standard of garden but I’ve dealt with that myself. Big issue for me but a small job for Dandara was discovering the side garage door has never been finished off properly. Huge unfinished gaps all along the bottom of door . Flat no from customer service not even any advice. They shouldn’t have been allowed to get away with such poor work. Not what you pay good money for
Marion · 14 March 2023
Agent replied · 11 June 2024
We're sorry to hear you haven't had a positive experience with us.
★★★★★ 5/5
TrustpilotDandara Lettings provides a complete Management Service
Dandara Lettings in Jersey is a very professional organisation and provides a one stop Management Service for Landlords & Tenants. The Lettings Team comprising Clair Lumley, Brendan McGill & Terri Booth have provided me with outstanding and excellent service for over six years. I would strongly recommend them to any prospective landlord & tenant who has purchased or plans to rent a Dandara built property in Jersey
Geoffrey · 12 February 2024
Agent replied · 11 June 2024
Thank you for your feedback on the team, they will be delighted with your comments.
★★★★★ 5/5
TrustpilotThe Meadows
We are currently in the process of purchasing a property at The Meadows, Wymeswold. Although early on in the process, Bradley has been nothing but kind, helpful and accommodating. His knowledge has been invaluable and we have felt informed and supported throughout. We know we’re in very safe hands as this process progresses and, all being well, we hope to be very happy in our new home!
Sarah · 6 February 2024
Agent replied · 11 June 2024
That's great to hear and we're sure you'll be very happy in your new Dandara home. Thank you for the great review.
★★★★★ 5/5
TrustpilotAnother great experience dealing with Dandara
Another great experience dealing with the sales and customer experience teams at Dandara.From our very first meeting with Kerry to look at new apartments, she took the time to give us the opportiuntiy to see as much or as little as we wanted, in a number of the company's property portfolio. Kerry has been very pleasant to deal with and couldn't do any more to help us. She was a wealth of useful knowledge and information and always had answers to our questions.We consider ourselves fortunate to have been able to view New Market Yard at an early stage and were delighted to be able to secure one of the properties there. The post build snagging process prior to purchase was handled by Russ who is awesome in preserving the quality of the finished product through his sharp eye and attention to detail.Another great experience dealing with Dandara
Peter · 21 December 2024
★★★★★ 5/5
TrustpilotThe Pines
Lorraine at The Pines has been a pleasure to deal with. She is very informative and has helped us so much in the process of looking for our new home. Lorraine has helped make the process feel very comfortable and we look forward to dealing with her again!
Lewis · 15 December 2024
Agent replied · 24 August 2024
We're delighted you had such a positive experience and hope to welcome you back soon.
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