Dandara East Scotland Edinburgh reviews

★★★★★ 5/5

Trustpilot

Great locations and great houses

We viewed a few of the Dandara homes at the Hazlewood and Grange developments in Aberdeen. We loved the Yew and entered into an assisted sale agreement meaning that we put down a deposit and Dandara would pay estate agency fees and help market our home. We didn’t proceed further with the purchase - not through any issues with Dandara I hasten to add - but Alanna was absolutely great to deal with throughout the whole process. I wouldn’t hesitate to recommend these Dandara developments and look out for Alanna who will give you a no-pressure and enjoyable tour.

Ken · 29 October 2023

★★★★★ 5/5

Trustpilot

Good customer experience

Since renting with Dandara I have dealt with Brendan, Terri and Liisa in particular, and they have always been very helpful. They are prompt in their replies if I have any queries, and always deal with everything in a personable and professional manner. They always provide my partner and I with excellent customer service and it's always appreciated.

Zanna · 6 December 2024

★★★★★ 5/5

Trustpilot

The Pippins - Hamstreet

Selling, buying and moving are known to be very stressful events but I can honestly say that working with Dandara in purchasing our new build home has been a breeze and a pleasure. From start to finish, the customer service, attention to detail, quality of build, communication and quick response to all queries has been nothing short of amazing. Our main contact has been Joe Stockton and he is possibly the most focussed person on customer experience I have ever met - absolutely brilliant. This approach of putting the customer first extends to the whole team at The Pippins (Gary, Phil and Tommy). Its our first time buying new build and we couldn't be happier with the house, the team and the location. Two very happy customers who are loving their new home. Thank you Dandara and a special thank you to Joe.

Michelle · 23 October 2023

★★★★★ 5/5

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HIGHLY RECOMMEND!

I can not fault Dandara from start to finish, they have been unbelievably supportive in my journey which hasn’t been the easiest - Especially Jon from the moment we met and reserved the property he has been great! The standard of the house is impeccable. And I cannot wait to hopefully start 2025 in my new home!

Michelle · 18 December 2024

★★★★★ 5/5

Trustpilot

The staff are so lovely

The staff are so lovely, helpful & kind & knowledgeable. We were given lots of time to view properties & the site is a pleasure to walk around. Our 2 visits have given us confidence in Dandara as a company & builder . Mellissa & Jo are a credit to the company.

Nicola · 1 June 2026

★★★★★ 5/5

Trustpilot

Breath of fresh air

As per the title of this review, the whole process of dealing with Becky and the team at Dandara Pearmain Place has been a breath of fresh air. Even before we met and saw the plans for the development we have had fantastic assistance. Becky kept in contact with us and updated us on when the development was going live and has forwarded information at every stage in the process. Explanations have been clear and concise. Nothing is too much.

Ashley · 20 October 2023

★★★★★ 5/5

Trustpilot

I viewed a property with Kelly from the…

I viewed a property with Kelly from the Jersey rentals team and she was extremely knowledgeable and friendly. Having someone like Kelly to help me find a property has taken away all the stress I was initially feeling.

Charley · 4 September 2026

★★★★★ 1/5

Trustpilot

It all started so well… wonderful sales…

It all started so well… wonderful sales team, who sold the dream. However, customer ‘care’ post sale has been a joke. St Michaels Park in Stewkley was literally abandoned after the last house was built 4 months ago, no landscaping done, the land deep with weeds, play park unusable….the list goes on. Endless promises that they’ll sort it ‘next week’, next week always comes and goes….they have failed to meet planning obligations with regard to landscaping. Please can we see some progress Dandara!! *UPDATE - 15/10/23…still no progress! Estate exactly the same, no work has taken place despite the promises and comment below!!!!!*

Sarah · 15 October 2023

★★★★★ 5/5

Trustpilot

Thank you!

My partner and I recently went to see the new show houses at Hazelwood Aberdeen and we were both blown away with how welcoming we were made to feel by Alanna and her colleague. Alanna was especially helpful and patient with all of our questions and it has made what is normally a very stressful time buying property, into a very exciting and positive experience. I cannot recommend the Dandara Hazelwood team enough!

Alison · 18 March 2024

★★★★★ 5/5

Trustpilot

The Sweetings

I’m very near completion of buying a Dandara home and it’s been such a great experience. From the very first time I popped to the sweetings to have a little look, customer service has been 10/10 and I also instantly knew I wanted to buy a home there. Andrew has been so helpful the whole time, answers emails quickly, always happy to answer any questions and will sort anything out as quickly as possible. Emma has also been so helpful too! I am so so excited to move into my new home:) thank you so much

Millie · 8 October 2023

★★★★★ 5/5

Trustpilot

The Sweetings Dandara

I popped into the sweetings office this week while in the area and was really impressed by the team there. Unfortunately, I was more interested in shared ownership properties which aren’t sold from there but Amy and Emma were really polite and gave me lots of useful information about the area and how I could get in touch with Sage. Tommy was kind enough to show me where the shared ownership houses were so I could get an idea. Whilst I won’t be purchasing directly they made me feel incredibly welcomed and informed so I hadn’t wasted my time. Thanks very much.

Jonathan · 6 October 2023

★★★★★ 5/5

Trustpilot

The Pippins, Hamstreet

We have recently moved into our New Build home in Hamstreet Kent and we love it. We have previously lived in a new build flat from a different larger developer and we were apprehensive buying another new build property given the less than ideal experience we had with them. However, we are extremely happy with our purchase, with Dandara and with the quality of the build. We looked at the development initially in January 2023, Joe & Tommy were extremely helpful and knowledagble and made everything much easier for us to process. Emma has also been extremely helpful in getting any issues resolved for us quickly! We reserved and exchanged in April/May and Dandra moved forward our completion date from the initial estimate so that we have now moved in. As expected (and with any new build!) there are some snags we have found but they have been quick to sort and the team have been really easy to work with an approachable. I would fully recommend everyone i have met at Dandara currently - The quality of their homes are much better than others i have come across and the staff are friendly and reliable.

James · 5 October 2023

★★★★★ 5/5

Trustpilot

The Heathers Hadlow

Thank you for all your support throughout the home buying process. Your guidance, patience and professionalism made a significant difference, and I truly appreciate the effort you put into helping us move forward smoothly.

Ima · 24 September 2026

★★★★★ 5/5

Trustpilot

Dandara Aberdeen

We went to see the showhome in Aberdeen and Alanna was friendly and helpful and gave us good information about the home and process. We own a new build from Dandara already from 2017 but potentially looking to move for location and we’ve always had a good experience both during the sale and after care service. We’ve always been happy with the standard of finish of the dandara homes.

Billie · 16 May 2024

★★★★★ 2/5

Trustpilot

The sales team are amazing jannet and…

The sales team are amazing jannet and Ashley were grate couldn't of asked for better! And Henry sorting out a few snags was brilliant too But then you are put over to customer care and they are awful you lodge work that needs doing and they completely forget about you and the work, send people that do half a job or just tell you what you want to hear apparently, and then when you chase them up because you have not heard anything for months they say things were miss placed and the job will be put back in again!! to be forgotten about? I though we had a 2 year warranty not a few months? But it appears that's not truth the warranty must be for if the house fall down nothing else! I wouldn't buy from them again once they have your money you are left to it pretty much customer care are rubbish. As I can't reply to your comment no nothing has been sorted and still waiting and will be taking matters to court as seems emails are ignored 2 years warranty really? Have never known a company like yours biggest regret we had was buying from you 27/8/23

Carissa · 27 August 2023

★★★★★ 5/5

Trustpilot

Exceptional Service

Brendan has been very helpful throughout this process of renting the property at castle quay. From getting into contact with him I was able to arrange a viewing of the apartment the following day. Straight away I knew I liked the place and wanted to take it. Brendan has been quick to respond to my emails and the service has been professional, polite and its been a pleasure to have him guide me through the process.

Nathan · 29 November 2023

★★★★★ 5/5

Trustpilot

Fantastic sales staff

Living on the Fontwell Meadows site in a rental since returning from France, we decided we loved it here so much we wanted to buy here once our French house sale money came through. Ashley in the sales office found us a suitable plot which we reserved. However, just over a month later, we realised we'd made a mistake choosing that particular plot and needed to swap to another plot. Ashley went above and beyond to ensure this all happened for us, and went smoothly. He really is the best sales person we have ever had the pleasure of meeting and an absolute credit to the company.

Sharon · 15 August 2023

★★★★★ 5/5

Trustpilot

I recently moved into a rented Dandara…

I recently moved into a rented Dandara property the the new team couldn’t have been more helpful, I was going through I rough time personally and they just made everything so easy for me ,

Mark · 4 September 2026

★★★★★ 5/5

Trustpilot

Shakira at Dandara…

Shakira is an absolute delight to work with. She goes above and beyond to provide an exceptional customer experience. Shakira undoubtedly spends time to understand the project and the customer’s requirements. Communication from the start had been timely & informative. Shakira is a credit to her profession. She’ also a dog Lover- wish there were the option to award extra points for that! Thank you Shakira! Wishing you every success in your professional & personal life.

MD · 10 November 2023

★★★★★ 5/5

Trustpilot

Outstanding customer service

We went to the Parc Jiwbili site here we met Laurie. We had an idea what we were looking for, however Laurie’s knowledge and advice was outstanding. She offered so many options and ideas. She has given lots of options to think about. We were really set on another builder, however after speaking with Laurie and all the information we were given we are now seriously considering a dandara home.She made so much time for us and we went away feeling she had answered all our our questions and more.Thank you Laurie.

Tanya · 29 July 2023

★★★★★ 5/5

Trustpilot

Well built, quality house and Excellent service!

We have recently purchased a three-bedroom home and moved in at Dandara Parc Jiwbili, Rogerstone, Newport, South Wales. We are very happy to share our experience with Dandara regarding our new three-bedroom home. We had looked at various new builds within the Wales and we found that Dandara has highest built quality, and they were designed well and spacious. This Dandara Parc Jiwbili is in excellent location and great access to the M4 towards Cardiff and Newport. We have had an excellent experience with Customer Services/Sales team. We would like to thank Laurie Purdy and Tracey Williams Customer (Services/Sales team). Absolutely exemplary service from start to finish. Level of ‘hands on’ customer care was brilliant. Thank you very much Callum, Jade Simmons, and Dean for your highly exceptional & continued support after moving. Special thanks to Jade Simmons for fixing my washing machine, well done. My experience with Dandara homes has been made seamless due to the professionalism & consistent support of the team at Parc Jiwbili. Every question asked was answered honestly and professionally and every advice was given to their individual capacity and to the best of their knowledge. They were super-efficient and quick in completion process and in handing over the keys. Special thanks to Tracey Gallacher-Thresher (Sales & Marketing Director) for understanding our requirements, for your kindness, and support throughout the process.I would highly recommend Dandara Homes.

Dr · 28 July 2023

★★★★★ 5/5

Trustpilot

Dandara Aberdeen : Highly recommend

The experience of home viewing at Dandara has been a breeze. Susan from Dandara team has been exceptionally cooperative while arranging viewings. She has managed to fit us in during the weekends at our comfortable timings even though it was busy in her office. She has answered all our queries and suggested the viewing while understanding our needs. Susan made us really comfortable during home viewings. She is a calm, collective and knowledgeable person.

VG · 17 December 2023

★★★★★ 5/5

Trustpilot

Dandara Jersey Lettings Team

Just wanted to say a big thankyou once again to the whole Dandara Jersey Lettings Team for their smooth and professional handling of a change in tenant, including property inspection, sorting maintenance issues, sourcing a new tenant and arranging the security deposit and rent payment. Excellent service !

Gary · 3 June 2026

★★★★★ 5/5

Trustpilot

Helpful staff

Popped into the Waterside show apartment today. I was very impressed by the help and advice provided by Helen to ensure that the purchase of my first home runs as smoothly as possible.

Wendy · 10 September 2026