Trusted Agent profile · Edinburgh

Dandara East Scotland Edinburgh reviews

4.8

★★★★★ Excellent

1,591 reviews across 2 platforms

Kirkliston, Edinburgh, EH29 9GW

Part of Dandara East Scotland, see every office.

Dandara East Scotland's office in Edinburgh, at Kirkliston, is rated 4.8 out of 5 across 1,591 reviews on two platforms, including 13 Google reviews rated 4.8.

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4.8 / 5

13

Reviews on Google

This office

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1,578

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.

5/5

Trustpilot

We want to say how delighted we are…

We want to say how delighted we are with the help and support we have received from Joe and Andrew at the Nightingale Place , Battle marketing suite. They have been so good at answering our many questions, have been patient and the level of their grasp of the Technical information has been great. My husband is a Building Engineer so we are familiar with plans. The attention to detail by the Dandara Team is wonderful and the whole site is carefully set out and enviromentally sympathetic. Rod and Lesley Eldridge

Mrs · 11 June 2022

Agent replied · 11 June 2024

Thank you for taking the time to leave such a great review. That's great to hear, we're delighted you're so happy with our service and the team. Joe and Andrew will be thrilled with your comments!

5/5

Trustpilot

Our Grandhome Experience

Our experience with Dandara has so far been amazing. Our sales person Susan was great at keeping us up to date with available plots and adjusting our move in date to suit our circumstances. Definitely recommend.

Customer · 11 November 2021

Agent replied · 11 June 2024

That's great to hear, thank you!

5/5

Trustpilot

I’ve reserved a property at the…

I’ve reserved a property at the sweetings and Becky has been fabulous so far such good information on sign up I’m so excited for my new house to be ready!

Hayley · 1 September 2022

Agent replied · 11 June 2024

Congratulations on your new Dandara home! What a wonderful review, thank you so much, Becky will be delighted with your comments.

5/5

Trustpilot

Pleasant Buying Experience with Patricia Trayor

We appreciate the expertise, patience and diligence from Patricia Trayor. With her help, we find a dream home in Sant Silian. Although the buying process is still proceeding, we are confident that Patricia will assist us to complete the deal seamlessly and efficiently.Thank you very much!

Paul · 18 October 2024

Agent replied · 23 October 2024

That's great news, thank you for leaving such great feedback about Patricia, we're glad you had such a positive experience.

1/5

Trustpilot

PEARMAIN DEVELOPMENT-CROWBOROUGH

PEARMAIN DEVELOPMENT-CROWBOROUGHAVOID LIKE THE PLAGUESo with regards to first review re mould (there are other issues too) Complained about this to site manager shortly after moving in on June 4th. Told it has been raining a lot. Cleaned mould and then it reappeared. Early August contacted site manager, Lewis, he said everything needed to go via Customer Services so it could be logged. Duly contacted CS- no one available until 12th September- waited over a month for this appointment. It was cancelled at 9am on 12th September I.E. THE SAME DAY as he was 'poorly' but they would rearrange as soon as possible. Not even a courtesy email from them since.BE WARNED- THEY CAN HAVE 2/3 SALES PEOPLE IN THEIR OFFICES ON COMMISSION, BUT WHEN IT COMES TO AFTER-SALES SUPPORT THEY EMPLOY ONE PERSON TO VISIT PROPERTIES. SAYS ALL YOU NEED TO KNOW- DO YOURSELVES A FAVOUR AND DO NOT BUY FROM THESE CHARLATANS. PS Despite being assured that mould would not affect my furniture or belongings- when I cleaned the black mould off this morning- the back of my tv unit had green mould on it. Dandara- save yourselves the inane reply about your people will be looking into this- it really means diddly squat and shows you up for the LIARS and CROOKS that you are. You should all hang your heads in shame. BTW- how much commission did the dolt who conned me into this hellhole make? Was he the same fool. Tommy, who threatened to call the police if I didn't leave the sales office. First time in my nearly 60 years as a professional person, that I have ever been spoken to by such an uneducated oaf like that. I told him he was very welcome to waste police time and to call the police and I would explain the situation to them myself - FUNNY THAT HE DEMURRED. CLOWN.EVERYONE ELSE- BE WARNED. DO NOT LISTEN TO THEIR SALES PEOPLE. AVOID BOTH OF THEIR CROWBOROUGH DEVELOPMENTS (PEARMAIN and BRAEBURN) THEY ARE BOTH MOULD-RIDDEN HELL-HOLES. Shame I can't attach photos- wonder why?

Sarah · 15 September 2024

5/5

Trustpilot

Dandara Lettings Jersey

I have dealt with Dandara Lettings in Jersey for over 10 years - the whole team are excellent to deal with and are very good at communicating - it is especially helpful to me as I live on the UK mainline and to have someone as reliable in the locality of my properties is very comforting - they are also well connected with firms in the local market for repairs and renewals - also they are well known by local businesses who seek ti find good accommodation for employees moving to Jersey - keep up the good work and thanks for your effortsTREVOR HUMPHREY

Mister · 19 May 2022

Agent replied · 11 June 2024

Thank you for taking the time to leave a great review! That's great to hear, we're delighted you're so happy with our service and the team.

5/5

Trustpilot

Katie and the team were extremely…

Katie and the team were extremely helpful and kind. Thanks again. Charles

Charles · 30 January 2024

Agent replied · 11 June 2024

Thank you for your great review, we’re delighted to hear that Katie and the team were so helpful.

1/5

Trustpilot

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANYDandara were dodgy from the start. They are a soulless company that just wants to maximise profit no matter the cost to buyers.Within a month of completing they pulled out, having wasted almost 3 months of everyone's time as well as potential costs. They notified us out of the blue that we had one week to exchange contracts?! Causing stress for everyone and didn't extend it.However, we were relieved in the end. We were persuaded by show room and were told that our property would be similar which it wasn't. We soon realised it was built on a flood plain and the room sizes for the price were very poor, in fact the whole house is too small and not worth the sales price. They even put it up by 10K after they pulled out. Their properties are by the numbers, maximise profit and we were worried about the quality with the attitude they had. Be cautious with them and check everything. Their sales people would say one thing and then a week later it would turn out to be not be true. For example, they advised we go with "their" solicitors as it would stop Dandara pulling out. Their solicitors (PLS) were worse than them!! Again another by the numbers, soulless company, that gave us the worst experience with a solicitors ever! Rude and unhelpful, they just forwarded emails from the parties involved. In the week where we had to exchange contracts, I told PLS that we only went with them as the sales person had said it would take away the risk of this exact situation and they said that Dandara should never had said that and it wasn't true!Would not recommend.

James · 10 May 2022

Agent replied · 11 June 2024

We’re sorry you feel that you have had a bad experience with us but we are confident our team act professionally at all times and keep in constant communication with all our customers throughout the buying process. We do hope you find the perfect home for you in the future.

5/5

Trustpilot

Alanna at Hazelwood

Alanna Cooper was very informative and helpful in discussing my housing requirements at Hazelwood,Aberdeen .

Robert · 22 November 2023

Agent replied · 11 June 2024

We're so pleased to hear that! Thank you for taking the time to leave such a great review.

5/5

Trustpilot

Great Customer Service!

From our initial enquiry about property availability through to the reservation of our plot, Andrea Robertson at The Grange has gone above and beyond with her help and support in all aspects of the purchase of our new home. She has kept in regular contact with us and is always available to answer our questions. We very much look forward to her continued assistance as we get set to move into our new property in December.

Morag · 26 October 2022

Agent replied · 11 June 2024

Thank you for taking the time to leave a review, Andrea will be delighted with your feedback. We're sure you'll be very happy in your new home.

5/5

Trustpilot

Our next home

We have waited patiently for the Grange at Aberdeen to release their latest part of the development. Alanna has kept us informed through allowing us to be able to reserve our preferred plot. Even though there is no show house for our style and we are buying off plan we have been given as much advise and information and the girls have always answered my barrage of questions. A Professional friendly service provided throughout and highly recommend Dandara for their sales and quality of homes and finishes

KarenM · 4 May 2022

Agent replied · 11 June 2024

Thank you for taking the time to leave a review, we're delighted to hear you had such a good experience with Alanna. Wishing you all the best with your new Dandara home.

5/5

Trustpilot

Great Service - Dandara, Eskbank

From reservation to completion, the team at Eskbank, Jacqueline and Lauren, were fantastic. All our questions were answered and we were provided with regular build progress updates. The site team have also been brilliant with us, with regular visits from site managers to ensure our move is going as smoothly as possible as we settle into our new home. Thanks Dandara, very much appreciated.

Stevie · 25 October 2023

Agent replied · 11 June 2024

Thank you so much for leaving such a wonderful review, the team will be delighted with your comments. Many congratulations on your new Dandara home, we're sure you'll be very happy there!

1/5

Trustpilot

Rude sales agent

I visited the dandara show home at shawfair, midlothian today. The sales advisor could not have been more rude. She cut me off with a snippy answer every time i asked a question. I had visited straight from work so wasn't in my best clothes but my money is as good as anybody else's. My daughter already bought a house in the same development from the previous agent (leigh) and gave 5 stars as she was so lovely and helpful. Pity she wasn't still on that site.

Tanya · 23 April 2022

Agent replied · 11 June 2024

Thank you for taking time to leave a review and we’re sorry to hear that on this occasion you are not happy with the service you received. We do appreciate your comments and will continue to learn from all the feedback we receive from our customers. Do get in touch and let us know if there is anything further we can do.

5/5

Trustpilot

Excellent Service

Extremely happy with the service I received from Joyce. Everything was made clear and it was a smooth stress free progression from start to finish. I will definitely be looking to purchase through Dandara again.

Victoria · 9 November 2021

Agent replied · 11 June 2024

That's wonderful to hear, thank you! Thank you for taking the time to leave a review.

5/5

Trustpilot

We were very impressed with Dandara

Bradley explained to us in a very professional way. We were told everything we needed to know about the property and all our questions were answered very well. We were given time and space to have an unpressured look at the property we were interested in. We were very impressed with the company generally.

Geoff · 21 May 2024

Agent replied · 11 June 2024

We're so pleased to hear that. Thank you for taking the time to leave such a wonderful review.

5/5

Trustpilot

Helpful Team

Brendan, Terri and the whole team made our move stress-free. They are very responsive and helped us all through out. If we have queries and requests they make sure to communicate with us well. The apartment went we moved in was immaculately clean and all the information are provided. I definitely recommend!! Kuddos to the team.

Ma · 12 April 2024

Agent replied · 11 June 2024

Thank you for your great feedback about the team. We hope you're very happy in your new apartment.

5/5

Trustpilot

I would highly recommend Dandara

I would highly recommend Dandara. We have been renting the flat from Dandara for 10 years didn't have any problems they are all very helpful. We want to say thank you specially to Terri and Brendan they are such a amazing people.

Aleksandra · 5 December 2024

Agent replied · 22 December 2024

Thank you for taking the time to leave such a great review.

5/5

Trustpilot

informative and pleasant

Rebecca was informative and pleasant

SUE · 7 June 2024

Agent replied · 10 June 2024

That's great to hear, thank you for your review.

5/5

Trustpilot

Thank You Novo

Just wanted to say a big Thank You to Val and Tracy at Novo. They have been very helpful and certainly know their stuff. So nice to seak to friendly and down to earth people.

Izzy · 29 October 2021

Agent replied · 11 June 2024

You're welcome, they're a great team and will be thrilled with your feedback.

5/5

Trustpilot

An excellent company Dandara , and in particular one representative was a cut above the rest. His name Chad Goldsmith.

Dandara is a good, honest, reliable and trustworthy company. Nothing is concealed , and if there is room for clarification they will always come forward to assist, with no hidden agendas . On the other hand, customers also need to be seen as genuine and cooperative after all in life it’s a two way traffic, and cooperation on both parties is of the essence.Chad Goldsmith, was particularly helpful to customers, yet remained totally committed to the rules and regulations set down the company. A most pleasant , articulate, committed, trustworthy and reliable member of staff working for Dandara. He is always open to helping those in need, and nothing is too much trouble. Above all , he is extremely patient , an asset in a person, is polite and courteous too.Keith. A. Danvers-Colquhoun.Wednesday 6 April 2022.

Mr · 7 April 2022

Agent replied · 11 June 2024

Thank you so much for your great review of the company and of Chad in particular, he will be thrilled with your comments.

5/5

Trustpilot

We are delighted with our new house in…

We are delighted with our new house in Grandhome and can't wait to make it our home. Susan was very helpful in helping us with the sale and the whole experience went very smoothly.

Laura · 19 December 2021

Agent replied · 11 June 2024

Thank you for your wonderful review, we're glad the team were able to help and Susan will be thrilled with your comments. We hope you're very happy in your new Dandara home.

5/5

Trustpilot

Lovely visit!

Lovely visit!I visited St Michaels Park over the weekend and well, it is stunning. What a great sales team you have over there, very informative and welcoming. Me and my partner were first interested in the Upnor house type but have unfortunately missed out as they are all reserved, and I'm not surprised! Lovely layout on a beautiful site, but I was just too late. Wish the team all the best and everyone who purchases on the site as it just looks wonderful. I will definitely keep my eye out for more dandara developments in the area!

Anonymous · 4 April 2022

Agent replied · 11 June 2024

Thank you so much! We're delighted to hear how much you enjoyed your visit, we're only sorry we didn't have the right home available for you. Be sure to keep an eye on our website for upcoming developments.

5/5

Trustpilot

I had a query on my lease and Brendan…

I had a query on my lease and Brendan was very helpful and replied in a very timely manner - I was very impressed!

Carmel · 23 February 2023

Agent replied · 11 June 2024

Thank you for your kind review! Bendan will be delighted.

5/5

Trustpilot

Saxon Park Bedfordshire

From the first correspondence with the sales team they have been extremely helpful and informative. We initially showed some interest in the Saxon park site where we spoke with Rebecca and Jade. They were very informative and happy for us to look around another site they were currently developing. We showed some interest in a few properties and as soon as they were released we were contacted as promised, this allowed us to reserve the plot we really wanted. Once we reserved our property we have received regular communication with updates on the progress of the build. We have been really happy with the service so far and would highly recommend them as a developer.

Mark · 27 March 2022

Agent replied · 11 June 2024

Thank you so much for your review, we know Rebecca and Jade will be delighted with your feedback. Wishing you all the best with your new home.

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