Dandara East Scotland Edinburgh reviews

★★★★★ 5/5

Trustpilot

Buying our house from Dandara

We are very happy to write a review for Dandara.The building quality and finish of the house was excellent and our experience was very positive. The whole team are very professional in their approach, specifically through their friendly, polite and helpful attitude. On the number of ocassions we needed help with small problems they were there straight away and ensured everything was sorted fast and to the highest degree. Thank you once again Dandara we are very happy in our new house.

Joe · 20 December 2024

★★★★★ 5/5

Trustpilot

5* Service - First Time Buyers

Overall the Dandara team have been absolutely fantastic. A big thank you to Kelly who has dealt with our million and one questions throughout this process, we can't wait to move into our beautiful new home!

Ashlyn · 26 August 2022

★★★★★ 5/5

Trustpilot

Great Experience

Helen was incredibly helpful and knowledgeable 🙂

Camilla · 1 September 2024

★★★★★ 5/5

Trustpilot

Friendly, welcoming, knowledgeable team.

Rebecca and the team at Saxon Park have been so helpful through every stage so far, answering our wide range of questions thoroughly. They are clearly very knowledgeable. Most of all they are always very friendly and welcoming.

Jennifer · 23 May 2022

★★★★★ 5/5

Trustpilot

Thank you Dandara

We had a very positive experience with Dandara. We bought our home at Novo Drayton. The homes are beautiful, the sales team couldn't be more efficient and helpful.Tracey and Val made the whole process easy and were always there for us.

Miss · 13 December 2021

★★★★★ 5/5

Trustpilot

Alanna at the Hazelwood - top marks for customer service

Alanna at the Hazelwood development showed me around a property today and I just wanted to comment to say how friendly, professional and helpful she was. She was really understanding of my current situation, helped me see how the space in the house could be best used, gave me plenty of time to look around and was happy to answer all my questions. Great customer service - thank you.

Jenny · 26 November 2023

★★★★★ 5/5

Trustpilot

Terri and Brendan were both so…

Terri and Brendan were both so professional and caring. They were very accommodating and extremely helpful. They made my experience enjoyable. They are a credit to the team.

Clarissa · 22 May 2023

★★★★★ 5/5

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Helen was very helpful

Helen was very helpfulThanks

Hilary · 11 October 2024

★★★★★ 5/5

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Great service

Great service from Dandara moving from one flat of theirs in Jersey to another. They've been especially helpful liaising with both landlords to make dates line up etc. Thanks to Brendan who has been a great help.

Alex · 14 June 2022

★★★★★ 1/5

Trustpilot

DO NOT BUY FROM DANDARA!

DO NOT BUY FROM DANDARA!Over two years later and multiple issues still not fixed including leaks to the garage and main roof. In the hundreds of call and emails I’ve made now and am now just being ignored.Disgusting company. Doing everything I can to get support from the NHBC to escalate my complaint.

Unhappy · 23 September 2024

★★★★★ 5/5

Trustpilot

All the help from Alanna was first…

All the help from Alanna was first class helping us through the options & review process.

William · 5 March 2024

★★★★★ 5/5

Trustpilot

Terri and Dandara team were great

Terri was great - quick to reply to our emails and returning our calls, flexible with appointments as we had to reschedule and with submission of documents.

Hungoidza · 4 June 2023

★★★★★ 1/5

Trustpilot

Disappointed! Sa service is a real…

Sadly the customer service is a real sham. We Moved in 29th June 2021. It’s now Dec 2022 and are are still experiencing issues. I feel our house was badly put together from Sewage pipes missing, shoddy brickwork, kitchen incomplete, front difficult close/lock, due to ill fitting door frame, of which still awaiting door. I could go on. The Operatives are usually very good, but often the jobs haven’t been given the correct or full instructions to do job fully and things get missed, jobs take longer etc.!I feel Dandara have grown to quickly and they don’t seem to be able to cope with the vastness of their situation. Communication is also extremely poor. In my view this is paramount.

Gill · 23 December 2022

★★★★★ 5/5

Trustpilot

Excellent developer.

Excellent developer.My wife and I are so delighted with our new home, great value for money in a great location of Hazelwood.Alanna is an absolute star and helped us with all process nothing was a problem for her well done 👍

David · 25 October 2021

★★★★★ 5/5

Trustpilot

Very helpful

Hi Visited the showroom at the Grange this afternoon and met Susan one of the sales reps. Have also previously spoken to Andrea. Both ladies are very friendly, helpful and knowledgeable about the Dandara properties and offered some good advice and also took our details for the future development at the Wynd. Thank you and look forward to hearing about the future development.

Wendy · 17 March 2024

★★★★★ 5/5

Trustpilot

Saxon Park

I called up Saxon park to discuss some potential properties as the buyer of my current home had pulled out. I spoke with Katie and she dealt with all my queries with true professionalism and helped me gain a bit of confidence back in the market. She well and truly made a very stressful experience into a positive one. All in all, a very lovely team!

James · 8 January 2024

★★★★★ 5/5

Trustpilot

Sales Process

We have put an ‘early reservation’ down on a plot, so far we have found the viewing processing, plot selection and the professionalism of the sales staff (Bradley in particular). So far so good!The show homes are beautifully dressed and those that we have seen are all well built. The development is well laid out and the timescales for delivery seem to be sensible.

Mr · 19 February 2024

★★★★★ 5/5

Trustpilot

Sales Process

We have put an ‘early reservation’ down on a plot, so far we have found the viewing processing, plot selection and the professionalism of the sales staff (Bradley in particular). So far so good!The show homes are beautifully dressed and those that we have seen are all well built. The development is well laid out and the timescales for delivery seem to be sensible.

Richard · 19 February 2024

★★★★★ 5/5

Trustpilot

David

Susan has provided excellent help and assistance throughout the process of buying a property at Grandhome. Susan has been very helpful and professional. We would definitely recommend Dandara for making the process of house purchase as stress free as possible.

David · 11 November 2021

★★★★★ 1/5

Trustpilot

Dandara is not a word that’s allowed to…

Dandara is not a word that’s allowed to be spoken in our house anymore. From building works to customer service I would happily never hear about them again. Once all the many issues that never get sorted are done I will finally move on from a shambles of a company that have no employee that wants to work there to give a ! To never check msg anything is done right . Worst company I have ever experienced and wish jt was just buying a tv not a house!

Don’t · 18 November 2022

★★★★★ 5/5

Trustpilot

The Grove Haddenham. Jonathan & Bradley.

We moved last week. Jonathan and Bradley were excellent. Always helpful, friendly, extremely efficient and wonderfully prompt at answering email queries. Many thanks to them.

Heather · 3 July 2023

★★★★★ 4/5

Trustpilot

Visited the Grange show home in…

Visited the Grange show home in Aberdeen, looking to downsize. Although nothing suitable is currently available Alanna showed us draft plans for future development and properties that may suit us. Positive experience and had a good look around the show home to check out finishes. We'll be keeping in touch with Alanna as plans are firmed up this year.

Mr · 19 May 2024

★★★★★ 5/5

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The staff at the Grange made me feel…

The staff at the Grange made me feel special

Andrea · 23 June 2024

★★★★★ 5/5

Trustpilot

Site delivery team Foxhall Gait, kirkliston

just wanted to put a few lines in to say sincere thanks to the site team at Foxhall Gait. From our first experience of buying the property and the detailed support we received from Carmela, which has been continued by Tracy, and the site team managing to have the property ready on schedule. Stevie, site manager, and John his deputy were and are still so customer driven to deliver a fantastic home. This team have demonstrated a collaborative approach to our customer journey, we want to thank them so much.

Danny · 9 November 2022