Trusted Agent profile · Edinburgh
★★★★★
1,591 reviews across 2 platforms
Kirkliston, Edinburgh, EH29 9GW
Part of Dandara East Scotland, see every office.
Dandara East Scotland's office in Edinburgh, at Kirkliston, is rated 4.8 out of 5 across 1,591 reviews on two platforms, including 13 Google reviews rated 4.8.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
TrustpilotBrendan is a great letting agent
Brendan was a great help to us when acting as letting agent for our rental property. Any problems were resolved and he kept us informed of progress, where applicable. He was at all times professional and friendly.
We're delighted to hear this, thank you for taking the time to leave a review.
5/5
TrustpilotFriendly, supportive and helpful
Bradley and Kelly at Dandara have been a pleasure to communicate with about our new house purchase. They've been friendly, helpful and provided all the information we needed and asked for. We've been invited back several times to a friendly environment, and active communication outside of face to face meetings.Would be very happy to deal with them again, although hoping we won't have to buy another new home!
We hope you won't either, and that you'll be very happy in your new Dandara home. Thank you for leaving such a great review about Bradley and Kelly.
5/5
TrustpilotWe viewed a large number of new build…
We viewed a large number of new build developments from a range of the ‘bigger’ developers and the quality of the overall Dandara offering was apparent to us immediately.
5/5
TrustpilotHazelhead, Aberdeen Sales Office
We called into Dandara site office in Aberdeen (Hazelhead) as we are hoping to move to the area and we were particularly interested in new build bungalows. Although we did not have an appointment and it was almost closing time Andrea took time to give us lots of information about the new phase to be built and the local area.
Thank you for taking the time to leave such a great review, Andrea will be so pleased with your comments.
5/5
TrustpilotFontwell Meadows
Potentially looking to buy a new house, Ashely and the team have been great so far, very professional and friendly. Super service.
Thank you so much for your great review, we're delighted you're pleased with everything.
5/5
TrustpilotGreat customer service at Saxon park
Jo and Kelly have made buying a house at Saxon Park, Biddenham incredibly easy. They are always quick to respond to emails and reliably answer any questions I have. It has been really exciting watching my house being watched and I am assured that Jo and Kelly's continued help will make the moving in progress seamless.
Thank you for your kind review. They are a great team and will continue to make your move as stress free as possible! Congratulations on your new home.
5/5
TrustpilotBoth Andrew and Joe made my home buying…
Both Andrew and Joe made my home buying painless, which is not something I usually associate with buying! They made the whole transaction quick, easy and efficient, I really cannot thank them enough! Would 100% recommend and already have.
Thank you for taking the time to leave such a great review. That's great to hear, we're delighted you're so happy with our service and the team. Andrew and Joe will be thrilled with your comments!
5/5
TrustpilotLorraine at the Foxhall Gait site has…
Lorraine at the Foxhall Gait site has been really great keeping us informed and guiding us through the process from early bird deposit to current stage making sure we were aware of and understood all options available to us. Having never bought a new build property it has been really reassuring having her confidence and knowledge to help us make our decisions
Thank you for your great feedback about Lorraine, she will be delighted with your comments.
1/5
TrustpilotAvoid Dandara like the Plague
My advice is to avoid Dandara like the plague. We reserved a house at the Sweetings ( plot 67) and secured it with a deposit. Our buyer withdrew when we were about to sign contracts. Dandara assured us that everything was ok and said to re-market our house as the new house wouldn't be ready for at least 6 months anyway. We were in contact with the sales team constantly and they assured us that everything was ok. Out of the blue they rang us 2 days prior to Christmas 2022 to say that someone had enquired about plot 67, so they sold it to them. 'We can sell it' they said '28 days of no sale is in the small print'. We had trouble getting our full deposit back, but we did eventually. They said they refunded it as a 'Gesture of Goodwill'. They wouldn't contribute to our other losses like surveys and conveyancing fees, which they insisted that we needed when we were purchasing the house. Its a pity we can't give less than a 1 star rating because we'd put them into a negative rating. Good riddance to Dandara. We wouldn't touch them with a bargepole.
We’re sorry to hear you have had a negative experience with us. Our teams strive to provide the best possible customer service and communication with all our customers.
5/5
Trustpilot1887 5*
Been looking to move for a while and finally found the perfect place. Dandara have been amazing! Special thanks to George in the Pantiles office who has personally helped everything run smoothly from start to finish. 5* service and a credit to Dandara
Thank you for your great review, we're pleased you've found your perfect home with us.
5/5
Trustpilot23 pinewood court Countesswells Aberdeen
Just viewed 23 pinewood court Countesswells lovely property and Susan was very helpful and so polite, really enjoyed the viewing.
That's great to hear, thank you for taking the time to leave a fantastic review. Susan will be delighted with your feedback.
5/5
TrustpilotFantastic service!
Relocating from UK to Jersey I was expecting the experience to be stressful, but Brendan at Dandara has been absolutely amazing! He understood that I had a Limited window in Jersey to view apartments and was so accommodating to get me booked in for viewings and really understood my wishlist which meant I found the perfect place exactly to my budget. He also helped to guide me in other areas / useful links and phone numbers to help me with my immigration, He really went above and beyond to help and I'm so grateful. Absolute star!
We're so pleased to hear you're delighted with the service you've received, thank you for leaving a review
5/5
TrustpilotLauren and Carmella Shawfair Development.
Myself and my partner are currently buying a home at the shawfair development in Edinburgh. I couldnt thank the team enough for making the process so easy. From the beginning of the process we have found Lauren, Carmella and Tracy to be extremely friendly, knowellegable and helpful. Each member of the team have been amazing in ensuring we understood the process and we felt very supported( being first time buyers this has been envaluable). The team have been avalible to us by phone and email at the drop of a hat and even aloud us plenty of time and visits to choose the perfect interiors. In providing this level of care and considerstion for customer service the team have made the experience stress free and enjoyable. The team really go the extra mile for clients and I can't thank them enough! I would recommend choosing a home with Dandara to anyone. Thank you again ladies 😊
Congratulations on your new Dandara home, thank you for leaving such a great review about the team, they will be delighted.
5/5
TrustpilotAbbots Place
We have been very grateful for the advice and support from both Katie and Rebecca since we first met with them to look at show homes through to exchanging contracts. We liked the design and quality of the Dandara homes we have seen. They have both been knowledgable and patient when we have asked lots of questions and couldn’t have been more helpful. We are very much looking forward to moving into our new home - thank you.
Congratulations on your new Dandara home! We're so pleased to hear Katie and Rebecca have been so helpful, thank you for taking the time to leave such a great review.
5/5
TrustpilotAbbots Place - Dandara
Rebecca and Katie at Abbots Place have been absolutely amazing during the journey of buying our new home with Dandara. We are first time buyers so everything can become extremely overwhelming. But these guys helped us every step of the way and made our buying experience an easy one. I would highly recommend Dandara as your new build company, not only because their staff are amazing, but their houses are built to an extremely high standard too!
Thank you for leaving such a great review, we're delighted you're happy with the team at Abbots Place. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
5/5
TrustpilotSALES TEAM 5 STAR
I rarely leave a review, but my dealings with the Sales Team (namely Amy, Andy and George) at Dandara, The Sweetings development compelled me to do so.It was all I could do to highly commend them for the 'whole package' experience they have provided to my husband and I during the stages of enquiry, viewing and securing the purchase of our beautiful new build home. Nothing was too much trouble. Their response to our emails/telephone calls were almost immediate, and their guidance was sincere and helpful. Many thanks to you.
Congratulations on your new Dandara home! Thank you for taking the time to leave a wonderful review. That's great to hear and we're delighted you're so happy with our service and the team.
4/5
TrustpilotVery welcoming
Very welcoming , Helen was caring and informative
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
5/5
TrustpilotAndrea was brilliant & extremely…
Andrea was brilliant & extremely helpful during buying my new home & live my new bungalow
Thank you got leaving such a great review!
5/5
TrustpilotGood viewing experience
We viewed one of the properties in Dunblane. The salesperson was there when we arrived. She was very helpful and professional and was able to answer all our questions. We were impressed with the design and finishing of the property but decided on reflection, that we really need a garage so it was not the one for us.
We're so pleased to hear you had such a positive experience but are sorry to hear you didn't find anything suitable. We have lots of new homes coming up so we'll be sure to stay in touch.
5/5
TrustpilotReally helpful and responsive…
Really helpful and responsive throughout the process, thank you Brendan!
Thank you for taking the time to leave a great review
5/5
TrustpilotWe had a look round the show house
We had a look round the show house. Helen was so helpful. Thankyou
Thank you for your great review!
5/5
TrustpilotGreat introduction to The Pippins
Joe Stockton was very knowledgeable, polite and professional in his face to face presentation of the The Pippins show home and development to my wife and I during our recent visit. Many thanks.
Thank you so much for taking the time to leave a review, Joe will be delighted with your feedback.
5/5
TrustpilotJess was very helpful and friendly
Jess was very helpful and friendly. She also listened to our requirements.
Thank you for your great review!
5/5
TrustpilotGreat flat purchase experience
The team in the Pantiles office have been great - particularly Tommy who has been on hand to answer all my queries and ensure everything runs smoothly. I've had experience of other house builders and the service from Dandara really stands out!
Thank you for your great review, Tommy will be delighted with your comments.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Dandara East Scotland hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
