Trusted Agent profile Β· Edinburgh

Dandara East Scotland Edinburgh reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,591 reviews across 2 platforms

Kirkliston, Edinburgh, EH29 9GW

Part of Dandara East Scotland, see every office.

Dandara East Scotland's office in Edinburgh, at Kirkliston, is rated 4.8 out of 5 across 1,591 reviews on two platforms, including 13 Google reviews rated 4.8.

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4.8 / 5

13

Reviews on Google

This office

Trustpilot logo

1,578

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.

5/5

Trustpilot

We have just purchased a property in Jubilee Park, Rogerstone

We have just purchased a property in Jubilee Park Rogerstone. We have had an excellent experience with all staff involved - Tracey, Laurie, Tracey and Callum. Nothing was ever too much to ask and have been very accommodating when choosing our options as I couldn't make up my mind for the home!! The build is a great quality, we are so happy and cant wait to get settled into our new home. We had looked at numerous new builds within the local surrounding area and these are by far the highest of quality in our opinion. A great location too with great access to the M4 towards Cardiff and Newport.

Lauren Β· 24 July 2023

Agent replied Β· 11 June 2024

Congratulations on your new Dandara home! We're so pleased to hear the team have been so helpful, thank you for taking the time to leave such a great review.

5/5

Trustpilot

Staff at Saxon park

Katie was very helpful answered all of my questions, provided a friendly service & gave Me a great customer experience. All staff there are lovely.

Leah Β· 8 January 2024

Agent replied Β· 11 June 2024

Thank you for leaving such a great review, we're delighted you're happy with the team at Saxon Park.

4/5

Trustpilot

The build quality is excellent with few…

The build quality is excellent with few snagging issues. There were a number of delays but it has been worth the wait.

Peter Β· 12 March 2024

Agent replied Β· 11 June 2024

Congratulations on your new Dandara home, we're sure you'll be very happy there and thank you for leaving a great review.

5/5

Trustpilot

Fantastic and accommodating sales team

Fantastic sales team, very honest, accommodating and friendly.Special thanks to Pat and Tracy (part development Jubilee, Newport, South Wales) and look forward to moving to our new home.

Balwinder Β· 29 October 2023

Agent replied Β· 11 June 2024

Thank you so much for taking the time to leave a fantastic review. Many congratulations on your new Dandara home, we're sure you'll be very happy there!

5/5

Trustpilot

Alana was informative and engaged well…

Alana was informative and engaged well with us.

CustomerKathleen Β· 12 November 2024

Agent replied Β· 22 December 2024

That's great to hear, thank you.

1/5

Trustpilot

Absolute nightmare of a company

Absolute nightmare of a company. We are stalled in the buying process because their sales team have lied and misrepresented the detail of the covenants and restrictions they place on households. The home is at the top price, no one is buying them around here, and yet I am a cash buyer who they seem to want to annoy. Appeals for sanity full on deaf ears. Prejudice and hateful staff who dislike my family because we are mixed race and with a disabled boy. Dishonest in the extreme. AVOID at all costs. Nothing they tell you at the start can be relied upon. Dismissive and unhelpful.

MarkL Β· 11 July 2023

Agent replied Β· 11 June 2024

Thank you for your review. We value all feedback but are sorry to hear that you're not happy with the sales process so far. We understand that our sales consultants and our Managing Director have been in contact with you to explain the situation regarding covenants and restrictions, which apply to all properties in this development. Should you require further clarification, we will be happy to speak directly with you to resolve any other concerns.

5/5

Trustpilot

Great experience with a very supportive team

We have had an excellent experience with Dandara from the first email enquiry right through to completion and settling in. Bradley and Jonathan in the sales team were very responsive and supportive during the enquiry process and provided us with a great choice of options. We thought the development and the show home were great and decided to reserve our plot.We managed to complete on the planned day with no problems and Dandara kept us well informed throughout. By using their recommended mortgage broker and solicitors, this made the process really smooth. We're now settling into our new home and are really pleased with it. The customer support team has been brilliant so far sorting out the few bits we've needed help with.Thanks team!

Em Β· 11 July 2023

Agent replied Β· 11 June 2024

Thank you for leaving such a great review, we're delighted you're happy with the team. Many congratulations on your new Dandara home, we're sure you'll be very happy there!

5/5

Trustpilot

I received fantastic service from…

I received fantastic service from Dandara Jersey, in particular Brendan was efficient, professional and very helpful. As a new resident to the Island, they have made the process of find a new home easy and as stress-free as relocating can be.

Reah Β· 8 September 2022

Agent replied Β· 11 June 2024

Fantastic news, thank you for taking the time to leave a review

5/5

Trustpilot

Came to view the apartments at Fontwell…

Came to view the apartments at Fontwell Meadows with my nan who was looking for a ground floor apartment, Tracy was very helpful and informative. And the apartments are beautiful.

Donnie Β· 30 August 2023

Agent replied Β· 11 June 2024

We're so pleased to hear that! Thank you for taking the time to leave such a great review.

1/5

Trustpilot

No respect

Absolute nightmare and no respect for neighbourhood whilst building their flats in Edinburgh.Broke most of my garden ornaments, some from other countries and when tried to email, never got answer, so tried to call no answer.Been feeling the whole house move for 2 years now and flooring has also moved brand new office flooring and brand new kitchen ! Now the worse part is my garden fence broke and been asking for a manager to come and speak to me about 4 times , ridiculous!The damages they caused to my house , garden and mental health is just appalling really. Not even decency to apologised .Now they decided to put a video camera and attach it from my side of the garden without even asking 🀬I have had enough so will never recommend anyone to buy Dandara

Laetitia Β· 5 July 2023

Agent replied Β· 11 June 2024

We're so sorry to hear this. We have flagged your review internally to the appropriate teams who will be looking into this further.

5/5

Trustpilot

Clair is great and always very helpful.

Katie Β· 19 November 2024

Agent replied Β· 22 December 2024

Thank you so much for your great review!

5/5

Trustpilot

Very efficient.

Very efficient and responsive. Attention to detail and reasonable to deal with, particularly Terri Booth who I dealt with throughout.

Alan Β· 9 April 2024

Agent replied Β· 11 June 2024

We're so pleased to hear that. Thank you for taking the time to leave such a great review.

5/5

Trustpilot

Thank you Andrea !

We would like to say a big thank you to Andrea for her very warm welcome when visiting the Maple show home at Dandara. Andrea was extremely knowledgeable and enthusiastic about Dandara and their developments, which provided us in confidence moving forward with them!

Duncan Β· 9 April 2022

Agent replied Β· 11 June 2024

Thank you for taking the time to leave a review, we're delighted to hear you had such a good experience with Andrea.

5/5

Trustpilot

Paddock View Yapton ( paradise )

Paddock View Yapton. We are now living in the house of our dreams the quality is exceptional. From the moment we first visited Jo & Val have made us feel valued and very safe. The time spent showing us the house we now have and other ones on the development was never rushed. Jo helped us secure our home, she helped us believe it would happen she gave us great options. We used the moving made easy and we are very grateful for that option. Whenever we visited or telephoned both Val and Jo answered with a smile and kept us sane. We can't thank them enough , they are what good looks like.

Sharon Β· 29 June 2023

Agent replied Β· 11 June 2024

Congratulations on your new Dandara home! We're so pleased to hear Jo and Val have been so helpful, thank you for taking the time to leave such a great review.

1/5

Trustpilot

Not interested.

Lady was disinterested in our questions and was very dismissive. Almost felt judgemental.

Jade Β· 14 August 2024

Agent replied Β· 11 June 2024

Thank you for your review, we're really pleased to hear the team helped with your enquiries so well.

5/5

Trustpilot

Great show homes

Great show homes and great show staff. Rebecca was really professional showing us round the house.

Lauren Β· 22 June 2024

Agent replied Β· 24 August 2024

Thank you for taking the time to leave such a great review, Rebecca will be so pleased with your comments.

5/5

Trustpilot

What a fantastic team!

What a pleasant experience buying our first home. A very friendly and welcoming team at Nightingale Place. Andrew and Joe were professional, knowledgeable and guided us through the process. Both are huge assists to the team at Dandara and would recommend highly!

Barbara Β· 22 June 2022

Agent replied Β· 11 June 2024

Thank you so much for your great review, Andrew and Joe will be delighted with your feedback.

5/5

Trustpilot

The Pippins by Dandara, small development in the country

When we went to The Pippins by Dandara to view the development we were met by Joe.He was extremely knowledgable about all the houses that he showed us and made us feel very welcome.It is a much smaller development than many new build estates and it feels more β€œ open” than most, it is designed very well and the houses have a variety of styles to choose from.I’m very glad that we diverted the route on our way back home to Shropshire to see what was available and to meet Joe, he was really kind and accommodating, especially as it was a last minute appointment to view it.

Sue Β· 16 June 2023

Agent replied Β· 11 June 2024

Thank you for leaving such a great review, we're delighted you've had such a great experience.

5/5

Trustpilot

Winchmore Hill

We have had a great experience with Bobby, and also Sarah and Chad. Bobby was our initial contact and was really helpful and accommodating to introduce us to the development, always on hand to answer questions and helping us with any queries. Further down the line Sarah and Chad continued our experience. Always keeping in touch and providing us with everything we needed whilst exchanging contracts. They have always been more than happy to accommodate any of our requests such as getting us on site, even getting the site manager to walk us through and show us various different places within the building. We’re looking forward to completing and have had excellent service up to his point.

EP Β· 12 July 2021

5/5

Trustpilot

gorgeous show home - great experience

Popped in to have a look at the show home at The Grange, in Aberdeen... what a gorgeous home! The sales ladies were very welcoming and knowledgable and I didn't feel under any pressure - it was a great experience. I will definitely be going back to see them when I am ready to buy as would love to live at this development.

Anon Β· 30 June 2024

Agent replied Β· 11 June 2024

Thank you for taking the time to leave such a fantastic review, Joe will be delighted with your comments.

5/5

Trustpilot

First time buyers

We were first time buyers looking for our first home in the Grandhome development. Susan was extremely helpful throughout the entire process of buying the house. She helped us to get the best possible deal as well as being very approachable and always willing to help.

Alex Β· 13 November 2021

Agent replied Β· 11 June 2024

Thank you for taking the time to leave such a great review, we're so pleased Susan was able to guide you through what can be a stressful process.

5/5

Trustpilot

Dandara's fantastic 3 @ Towerlands Park

The whole team at Towerlands Park have been superb from my initial contact with Catherine to mortgage application process with Max.I almost gave up when my first mortgage application was declined but reassurances from Max helped me to persevere and go on to making a second application. It's such a lovely team that has been there throughout the process; checking on me from time to time to calm my anxieties. Absolute professionals to the t.

Eric Β· 19 October 2023

Agent replied Β· 11 June 2024

Thank you for leaving such a wonderful review, the team will be delighted with your comments. Best of luck with your homebuying journey.

5/5

Trustpilot

Hazelwood

I recently viewed the show home at Hazelwood with Alanna. The house is beautiful and very high spec throughout. Alanna was very friendly and happy to answer all the questions I had. Hazelwood is a lovely area and hopefully I will be staying there very soon!

Susan Β· 6 November 2021

Agent replied Β· 11 June 2024

We hope we can help you reserve at Hazelwood, it's a beautiful development and we're delighted you loved it. Alanna will be so pleased with your feedback, thank you for taking the time to leave a review.

5/5

Trustpilot

I have recently bought my 5th Dandara…

I have recently bought my 5th Dandara house, having bought my first aged 21. The most recent house is located at Potton and from the beginning to post completion the experience has been amazing; they just keep getting better and better as a company and even my first house was a great experience all those (25+) years ago!. In terms of the purchase Jade and Belinda were beyond kind, understanding and wonderfully helpful in all aspect of the purchase not helped of course by covid and a move from the Isle of Man. On completion and post Scott and George are the kindest and most lovely people you could wish to have close by when completing a move on your own. George has gone over and above to help me get all snags sorted and between him and the team he has made sure that everything has been stress free and easy to navigate. I can honestly say that Jade, Belinda, Scott and most importantly George make the Dandara brand as great as it is and I would have no hesitation in recommending anyone to purchase one of their properties. Thank you to all and most importantly thank you for all that you have done during what has been a very difficult period.

Charlotte Β· 22 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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