Trusted Agent profile · Edinburgh
★★★★★
1,589 reviews across 2 platforms
Kirkliston, Edinburgh, EH29 9GW
Part of Dandara East Scotland, see every office.
Dandara East Scotland's office in Edinburgh, at Kirkliston, is rated 4.8 out of 5 across 1,589 reviews on two platforms, including 13 Google reviews rated 4.8.
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Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
Trustpilot5 star service
I have dealt with dandara lettings when I purchased at new Metropol development and the lettings department were great in dealing with the apartment . I highly recommend Brendan if your looking for a lettings manager . All queries where promptly answered and nothing was too much trouble . Great service
Thank you so much for leaving such a great review about the team, Brendan will be really pleased with your feedback.
5/5
TrustpilotBoth Brendan and Terri went out of…
Both Brendan and Terri went out of their way to help us with renting our new apartment. They were always available on the end of an email or phone which made the process so easy and enjoyable.
Thank you for your great review, we’re delighted the lettings team were able to help.
5/5
TrustpilotHazelwood Dandara
Hazelwood DandaraAlanna was incredibly helpful from the outset and gave us all of the information we needed in our house moving endeavours. Alanna is a lovely person and was a pleasure to deal with. Thanks Alanna!
Thank you so much for leaving such a wonderful review. Alanna will be delighted with your comments.
5/5
TrustpilotI visited Saxon Park sales office and…
I visited Saxon Park sales office and Kelly was really helpful and knowledgeable. Great show homes and I would highly recommend.
Thank you for leaving such a wonderful review, Kelly will be delighted with your comments.
5/5
TrustpilotSusan was very helpful and answered all…
Susan was very helpful and answered all our questions and queries. Looking forward to the next step once the new phase of houses are released.
Thank you for leaving such a great review, we're delighted you've had such a great experience so far and look forward to welcoming you back soon.
5/5
TrustpilotFontwell Meadows
My Husband & I were looking into properties in Fontwell Meadows. I would like to thank Ashley & his team, they were very helpful & fantastic to liaise with.
Thank you so much for your great review!
5/5
TrustpilotThe Pippins, Hamstreet Kent
We have recently completed on our new build home at the Pippins development in Hamstreet and couldn't be happier with Dandara as a company. Previously, we owned a new build flat from a large developer and had countless issues and problems, that were very difficult to get resolved. Sceptical on new builds we only popped into the Pippins to have a look at the quality of home to confirm our decision. However the quality of the homes here were brilliant, traditionally built and aesthetically great.We met Joe in the Sales suite who answered every question we had, was open and honest on the every step of the process and would always ensure we were happy. We were able to witness all steps of our home development so we could see first hand the difference in the build with DandaraEmma and Tommy along with Joe have been so helpful at every step of the journey, and now we are in continue to ensure everything is going ok and helping us solve any issues. My faith in new builds has been restored thanks to Dandara and the team at The Pippins. Really recommend their homes.
Thank you so much for leaving such a wonderful review, the team will be delighted with your comments. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
4/5
TrustpilotVisit experience
Good reception, positive interaction and clarity in communication. Flats were really good looking
Thank you for leaving a great review.
5/5
TrustpilotPaddock View, Yapton
We recently purchased a house on the Paddock View development in Yapton. Our experience started back in February where we met Jo, who gave us so much of her time on two visits, showing us available houses until we found the right one for us. Throughout the whole process Jo and Val in the sales team were amazing. They supported us through some very difficult and stressful times. Nothing was too much trouble for them, even offering to assist with the sale of our then current property. The communication and support was excellent at all times. We are so grateful to the whole team including Sam (site manager) who has been very helpful resolving all the snagging issues which were fixed within a short time scale. He regularly checked the process until complete and we were happy. We would definitely recommend anyone thinking about purchasing a Dandara home. Thank you to all the team we have found our dream home.
Congratulations on your new Dandara home! We're so pleased you had such a great experience with Jo, Val, Sam and the rest of the team. Thank you for taking the time to leave a review.
5/5
TrustpilotEliot was particularly helpful and…
Eliot was particularly helpful and knowledgeable about the site
Great news, thank you!
5/5
TrustpilotBrilliant Service
Brendan was responsive and attentive and made sure the rental documents were put through quickly. Would totally recommend Dandara to friends who are looking to rent.
Thank you for your great feedback on Brendan and the team.
5/5
TrustpilotVery helpful and professional
Thank you for your review.
5/5
TrustpilotJoe was very knowledgeable about the…
Joe was very knowledgeable about the development and it looks a really nice site
Thank you for a great review!
5/5
TrustpilotIn the first week in the apartment
In the first week in the apartment, Terri has been so attentive and responsive to any reported issues, coming to the property at short notice to personally attend to things.
We're so pleased to hear that, thank you for taking the time to leave such a great review.
5/5
TrustpilotWe visited Dandara Braintree today
We visited Dandara Braintree today. We had such a warm welcome from Catherine. Thank you for being so patient with us. We took so much of your time, & you showed us 4 amazing homes, different sizes, but boy, did they tick all our boxes! By the end of the day we had received follow-up correspondence from you, especially for a second viewing, the whole family this time! Your service is second to none, & we’ve been to at least 4 other new build developments! Thanks for the refreshments also 😊
Thank you for taking the time to leave a wonderful review. That's great to hear and we're delighted you're so happy with our service and the team. Catherine will be so pleased with your comments.
5/5
TrustpilotVisited the Aberdeen Grange/Hazelwood…
Visited the Aberdeen Grange/Hazelwood office yesterday and Alanna was very helpful. She took the time to answer all the questions I had. Thanks :)
Thank you so much for leaving such a wonderful review, Alanna will be so pleased with your comments.
5/5
TrustpilotInitial Viewing at Saxon Park
We went to view Saxon Park and was met by Katie. The appointment and consultation was excellent. Katie talked us through the process, phases of build etc and showed us around the development and also show homes. Any question or query we had she answered promptly following up confirmation of when particular plots would be available for reservation. We came away with lots of information and lots to think about. Great service so far!!
Thank you so much for your positive feedback. We're delighted Katie could help and we hope to welcome you back soon.
5/5
TrustpilotVery Good!
Had my flat handover yesterday, all went very well, thanks to Terri! Everything was pointed out perfectly and questions have been answered very quickly.
Thank you so much for leaving such a great review, Terri will be delighted with your comments.
5/5
TrustpilotDandara Sales Experience
I have dealt before with Dandara and their sales team and as I expected their performance lived up to my expectations.Kerry dealt with me in a helpful and commercial manner at all times guiding me through the process of viewings agreement of a transaction and ultimate completion.I could not have hoped for a better buyer experience.
Great to hear, thank you for your review!
5/5
TrustpilotGreat experiences with the Dandara…
Great experiences with the Dandara team! Very accommodating, professional and easy to deal with! We have used Dandara many times for clients relocating from the UK. And has been the easiest process.
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
5/5
TrustpilotJanet the Agent was brilliant put our…
Janet the Agent was brilliant put our deposit down as I literally bought the house on 1st viewing
Congratulations on securing your new Dandara home! Thank you so much for leaving such a wonderful review, Janet will be delighted with your comments.
1/5
TrustpilotLorries Fed up with this building company over…
Fed up with this building company over the past few weeks have left several message's asking for a return call and not once have they replied. They are building houses in our village and there is only one main road in and out , once again today 5 lorries all waiting to go on site all waiting in the road . So you can imagine 8 o’clock this morning trying to get passed them was a nightmare. It took me 30 minutes. I complained to them months ago and they said ( this was 1 lorry waiting) they don’t have space for all the lorries to be on site . So how can they have been granted permission to build when it causes so many problems. So no one wants to know . I know we need more housing and really don’t have a problem with that . It’s just they should have plans in place so that this doesn’t happen all the time . Absolutely furious late for appointments late for school all because of DANDARA
We're so sorry to hear this. We have flagged your review internally to the appropriate teams who will be looking into this further.
5/5
TrustpilotLorraine is a ⭐️
Thanks to Lorraine for being so helpful, friendly and informative thus far…we hope she can continue to support us so that we can purchase a lovely Dandara home!
Thank you so much for leaving such a great review about Lorraine! We hope you find your new dream Dandara home.
5/5
TrustpilotWe visited the sales centre in Bearsted…
We visited the sales centre in Bearsted yesterday and met Becky. We were very impressed with how helpful and knowledgeable Becky was. She was able to answer our hundreds of questions and was very approachable.We are looking forward to hopefully purchasing our new family home with Dandara
Becky is an invaluable member of the team and we're so pleased she made your visit a special one. We hope you make the decision to buy a new Dandara home.
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