Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSt Michaels Park, Stewkley
As a first time buyer, buying a house off plan all seemed very daunting. I had no idea what I was doing. Kelly at Stewkley has guided me through every step bit by bit. She has been completely fantastic. Dandara seem to have got every question answered or covered. From the initial contact, to reservation, kitchen choices and beyond I have felt reassured and confident in the details and information I have been given. The guidance has been gratefully received and truly brilliant.Having then been to see a completed Dandara development the finishing touches in the home have made me feel even more relaxed. I am very excited for when my house is completed, this is all thanks to Kelly!
Jess · 31 October 2021
Agent replied · 11 June 2024
We're so pleased Kelly was able to help! Thank you so much for taking them time to leave a review. It will be great to welcome you into your new home.
★★★★★ 5/5
TrustpilotI love my Dandra home
I love my Dandra home, this is my first time as a homeowner and our agent Susan Gordon was amazing. We did not feel pressured to buy our home, which there is no words to describe as it’s stunning. Susan was very helpful and patient with us, went over every detail of our property and kept us updated with the progress. Susan took the time and went out of her way to answer any question we had. We are excited to start our new adventure in our home and I would recommend dandra to others for beautiful homes and excellent agents.
Jenna · 29 October 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave such a great review, we’re delighted you’re happy with your new home as well as the service you received. Susan will be thrilled with your feedback.
★★★★★ 5/5
TrustpilotHappy Spectrum Tenant
I have lived at Spectrum Apts for over 10 years and I can safely say I would not have stayed as long only for Dandara’s superb staff, Brendan Mcgill and the team are so helpful and professional at all times. No matter what the problem is they get it sorted in no time and always offer other solutions if they can not solve it at that time. I feel safe at Spectrum knowing I have the support and help around me if anything goes wrong. Many thanks to all the team 💚
Roisin · 29 October 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave such a great review, we’re delighted you’re happy with your new home as well as the service you received. The team will be thrilled with your feedback.
★★★★★ 5/5
TrustpilotThe Poplar / Grandhome
We recently reserved a The Poplar 3 in the Grandhome development. We have been in contact with Susan Gordon and she help us thru the whole process. her experience in sales is unique and has been a pleasure to deal with. Dandara as a house builder has been seen by us as one of the best when it comes to customer service and all finishing's , quality is their motto and you could see that around their properties.Really happy and looking forward to be living there.Thanks Susan
FLORIN · 29 October 2021
Agent replied · 11 June 2024
Thank you for your kind review, the team works so hard to make our customer experience journey a good one so they will be thrilled with your feedback. We look forward to your move in date too!
★★★★★ 5/5
TrustpilotHazlewood Pinewood Gardens.
Hazlewood Pinewood Gardens.The purchase of the house was so relaxed and very calming under difficult personal circumstances. Alanna was above and beyond in the capacity of professionalism and understanding. She was so efficient with communication, paperwork and always available when answering requests and questions. The handover was clear and with lots of information ~ again being told not to hesitate by Alanna to call regarding understanding anything or problems using anything. The sales support was made so easy and without stress. The house is wonderful ~ although the only downside the small snagging list took ages to be looked at. The after-care team was not on hand and I had to do all the calling, always available and helpful but not forthcoming with their return or communication calls. When the guys did come all was done perfectly and with little fuss or intrusion. Everyone has been so welcoming and helpful and I am so happy in my new home.
FM · 28 October 2021
Agent replied · 11 June 2024
Thank you for your wonderful review, we're so pleased Alanna was able to help and made it as stress free as possible. We will also feed your comments back to the team re customer service.
★★★★★ 5/5
TrustpilotI don’t usually do reviews
I don’t usually do reviews, but after my excellent experience at Dandara Grandhome, Aberdeen I am making an exception.We were downsizing for health reasons, and had looked at quite a few existing properties without success and decided to have a’nosey’ at Dandara Grandhome, Aberdeen.From our first meeting, we were made to feel comfortable with no pressure whatsoever from Susan Gordon, Dandara’s excellent Sales Consultant.Susan listened to our requirements and was able to direct us to the correct property using her expertise and excellent product knowledge.The whole process was stress free and we were able to gain access to our new home prior to handover for measurements etc.Without doubt, we have made the correct decision, and look forward to enjoying our new home - thanks to Susan.
RR · 27 October 2021
Agent replied · 11 June 2024
We really appreciate you taking the time to leave such a positive review, we delighted you're so happy with your new home and the service you received from Susan.
★★★★★ 5/5
TrustpilotCraig and Wendy cooper Apartments De…
Craig and Wendy cooper Apartments De Ville.La Pouquelaye Jersey Channel Islands. We brought our second home from Dandara I’m a construction manager and work to a very high standard and can’t fault the construction one bit at all quality is the best in Jersey we found Dandara amazing with the purchase when we should have moved in COVID-19 kicked in they never got pushy one bit, 1 year on apartment looking fantastic and excellent service on one small problem on external stairs but service and updates 5* thank you Katrina jersey. Craig and Wendy Cooper 5 Apartments De Ville
Craig · 25 October 2021
Agent replied · 11 June 2024
Thank you so much Craig and Wendy, what a fantastic review! We're delighted you're so pleased with the quality and customer care. We hope you continue to enjoy your home for many years to come.
★★★★★ 5/5
TrustpilotDandara, Hazelwood
After my two children moved out and bought their own houses (one of them bought a Dandara house at the Hazelwood development), I decided the time was right for me to downsize and move too. I met Alanna, discussed what I was able to afford and my preferences for what I wanted in a house, and she advised me of my options. Alanna was there every step of the way throughout me selling my house, to moving into my new Dandara house. I could not be happier, and know it was the right move for me. 😁
Patricia · 24 October 2021
Agent replied · 11 June 2024
How wonderful to have two buyers from the same family! Thank you so much for your review, we're so pleased that you're happy with your new home and the care and service you received from Alanna.
★★★★★ 5/5
TrustpilotHazelwood Aberdeen - Impressed!
After deciding on beautiful Hazelwood for our next home, we contacted the sales team and met with Alanna. From the start and throughout the process, we were thoroughly impressed with the property and the salespeople. Alanna was our main contact, and she was always helpful, knowledgeable & responsive - emails and phone calls were answered promptly and nothing was too much trouble. Any hitches were dealt with speedily and professionally, and always in a positive and friendly manner. Very impressed with the whole process.
L · 24 October 2021
Agent replied · 11 June 2024
Thank you so much for your positive feedback about your home and Alanna, she'll be delighted!
★★★★★ 5/5
TrustpilotDownsizing to Dandara
We have recently moved into a Dandara Novo property in Drayton. The quality and attention to detail of the build is first class, with any minor issues resolved without delay, our thanks go to Kieran for his efficient support.Special thanks to Val and Tracey in the Sales office for their commitment and patience. Without them and their support our move to Dandara Novo homes would have been a lot harder to achieve. Our sincere thanks to the whole team.
Mr · 15 December 2021
Agent replied · 11 June 2024
Thank you for your kind review, we're delighted to receive such positive feedback about the team who try to go above and beyond for all our customers. We hope you'll be very happy in your new home.
★★★★★ 5/5
TrustpilotWe recently had a viewing at Braeburn…
We recently had a viewing at Braeburn Fields with the lovely Becky! This was our first time viewing on that site so naturally had lots of questions and queries. Becky made us feel really at ease; answering said queries and giving us, what felt like, a VIP experience during the show around!
Sophia · 18 April 2024
Agent replied · 11 June 2024
Thank you for your great review! We hope to welcome you back soon.
★★★★★ 5/5
Trustpilotvisited the Pippins and Tommy and Joe…
visited the Pippins and Tommy and Joe were incredibly friendly and informative. we are looking to downsize from a home we have lived in for 30 years and so its a very big move for us. We didn't feel rushed and we were listened to and they understood what we did and didnt want. we look forward to selling our house and hopefully buying at the pippins.
Thomas · 20 April 2023
Agent replied · 11 June 2024
We're so pleased to hear Tommy and Joe were so helpful, thank you for taking the time to leave such a great review. We hope to see you again and that you secure your new Dandara home.
★★★★★ 5/5
Trustpilot10/10 for Dandara as rental management
My apartment was lovely; privately owned with rental managed by Dandara who were very responsive and helpful. Everything was in good condition. When there was anything that needed servicing they arranged repair or replacement promptly with the owner. I had a trouble and stress free residence. I only left because of relocation. Give Dandara 10/10
Helen · 16 February 2024
Agent replied · 11 June 2024
That's great to hear and thank you for the great review.
★★★★★ 5/5
TrustpilotHouse Purchase
Sally in the Isle of Man office has been amazing throughout the whole process. This is the second Dandara home I’ve bought and both times Sally has been the focal point. Nothing is ever too much trouble for her!
Hannah · 20 November 2024
Agent replied · 11 June 2024
We're delighted you had such a positive experience and we hope to welcome you back soon.
★★★★★ 5/5
TrustpilotI enquired about 3 bed properties
I enquired about 3 bed properties, but there are none available at the moment. I did however view the 5 bedroom which was lovely and of a high spec. Alana was very helpful and gave me the information and specs of the proposed properties for the next phase, which was really helpful.
Karen · 13 April 2024
Agent replied · 11 June 2024
Thank you for your review, we hope to welcome you back soon!
★★★★★ 5/5
TrustpilotAttention to detail from beginning to end
Thanks to Alanna and the team at the Hazlewood developments. The pre-sales team were very accommodating to our situation and requests for viewings and information. Everything was clearly explained and the purchasing process happened to our requested schedule without any hitches. After moving in, the team have been helpful and responsive to the few snagging items we have requested attention to. We love our new home and really appreciate the quality of the Dandara build.
Neil · 7 June 2022
Agent replied · 11 June 2024
Congratulations on your new Dandara home! Thank you for taking the time to leave a great review. That's great to hear, we're delighted you're so happy with our service and the team.
★★★★★ 5/5
TrustpilotHazelwood Dandara
Alanna has provided a first class service throughout our home buying process and guided us through at each step of the way. We managed to line up our dates perfectly and Alanna and the team worked hard to ensure our new home was ready in time for us. Alanna is warm, friendly and energetic and made the whole process as hassle free as possible.
Rachel · 28 June 2023
Agent replied · 11 June 2024
Congratulations on your new Dandara home! We're so pleased to hear Alanna has been so helpful, thank you for taking the time to leave such a great review.
★★★★★ 5/5
TrustpilotGreat Service
Great ServiceWe have been fortunate to have Samantha and her team as our letting agents at our Dandara property for a number of years now. We have been impressed throughout by their professional and friendly service. It is always a pleasure dealing with them as any repair work required is organised quickly and efficently.
Mrs · 18 February 2024
Agent replied · 11 June 2024
Thank you so much for leaving such a great review, Samantha and the team will be delighted with your comments.
★★★★★ 4/5
TrustpilotReally beautiful house
Sarah was very knowledgable about the houses, and she gave us the option of an escorted tour or for us to wander around ourselves. My only criticism ..was that we were unable to walk around a showroom of the house we were interested in.Beautiful house space.
Dorothea · 14 July 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave a great review. Apologies you weren't able to see the house you were interested in, we typically only have one or two show homes to demonstrate. We'll keep in touch and let you know as the site progresses and there's more to see.
★★★★★ 5/5
TrustpilotDandara Rentals Jersey
I have been dealing with Dandara Rentals in Jersey as a tenant for more than a decade. I can honestly say I've have always received efficient, courteous service from the team. There is always a prompt response to any issues I've had with the property.
Steve · 30 July 2024
Agent replied · 11 June 2024
Thank you so much for leaving such a wonderful review and for being such a loyal customer. The team will be so pleased with your feedback.
★★★★★ 5/5
TrustpilotSARA AND REBECCA AT MILLER VIEW
What a great experience. From the first day walking into Miller View show house to getting into our new home. Sara and Rebecca were friendly and professional. They kept us updated and calm all the way through. Thank you for your amazing work ladies.
Sally · 7 August 2024
Agent replied · 24 August 2024
Many congratulations on your new home! We will pass your kind comments onto the team, we're sure they'll be delighted.
★★★★★ 5/5
TrustpilotSupportive and helpful team!
Having had a challenging situation with selling original property in order to buy with Dandara - I honestly can say Kelly and her team have been incredible and patient. It is horribly stressful and they have helped so much with so many things. Still have people on site who are accommodating and really helpful as I don't know anything about new builds. If I could give more than 5 stars I really would!!
Lisa · 4 July 2022
Agent replied · 11 June 2024
Thank you for leaving such a wonderful review about Kelly and the team, we're so pleased they made your experience a special one. Wishing you all the best with your new Dandara home.
★★★★★ 5/5
TrustpilotBoth Hannah & Chris at the other site…
Both Hannah & Chris at the other site were very helpful and informative.
Ali · 26 September 2026
Agent replied · 11 October 2026
We are so pleased to hear that our team provided you with such helpful and informative service. Thank you for sharing your positive experience!
★★★★★ 5/5
TrustpilotTHE SWEETINGS RESERVATION WITH BECKY 5 star
Recently reserved a plot from your new site at The Sweetings. From our online inquiry form to signing our paperwork today, Becky has been helpful, very quick on responses to our questions and professional! We are looking forward to buying our new home with Dandara and have said what a difference we’ve received so far in terms of customer service compared to other new builds we looked at previously. Thanks again ! Becky & Dave
Rebecca · 20 March 2022
Agent replied · 11 June 2024
What great feedback; thank you! We're delighted to hear how helpful Becky was during your visit.
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