Trusted Agent profile · Edinburgh
★★★★★
1,591 reviews across 2 platforms
Kirkliston, Edinburgh, EH29 9GW
Part of Dandara East Scotland, see every office.
Dandara East Scotland's office in Edinburgh, at Kirkliston, is rated 4.8 out of 5 across 1,591 reviews on two platforms, including 13 Google reviews rated 4.8.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
TrustpilotAt Hazelwood
At Hazelwood, Liam and Andrea are so helpful and pleasant, go above and beyond.
We are so pleased to hear about your positive experience with us! We're delighted that you are happy with your new home and our aftercare. Thank you for taking the time to leave a wonderful review!
5/5
TrustpilotHuge thanks to Susan (Dandara Aberdeen)
Huge thanks to Susan (Dandara Aberdeen)She is doing amazing job. We had 2 appointments with Susan. She is a great professional, was very friendly atmosphere and we have got lots of useful information We are looking for a house for our family. Dandara’s houses are best on the market.Looking forward to move in
Thank you for the wonderful feedback on Susan and our new homes, we're so pleased you like them.
5/5
TrustpilotThe Grange
The Grange, Hazlehead Alanna & Andrea were always welcoming & extremely helpful. They were both very patient & answered any queries we had knowledgeably. We didn’t actually end up going ahead with a purchase but really want to thank them both for all their help.
Thank you for taking the time to leave such a great review.
5/5
TrustpilotAndrea was lovely and took time to…
Andrea was lovely and took time to explain everything very well. She was really friendly and took time to listen as well as providing great advice. Mimi loved chatting to Andrea about Japanese food! Xxxx
What a great review, thank you! Andrea and the team will always be on hand to help - and chat about food!
5/5
TrustpilotExcellent service - thank you Helen
I’ve have excellent service from Helen and all the Dandara team - my journey to buying my house has had some serious bumps in the road and they have been so compassionate and always had kinds words, I can’t thank them enough.
We're happy to hear that our team provided compassionate support during your home-buying journey. We appreciate your kind words and thank you for your feedback.
5/5
TrustpilotGiven time to walk round the show home…
Given time to walk round the show home by ourselves was appreciated, took pressure off.
We're so pleased to hear that you appreciated the opportunity to explore at your own pace. Thank you for your kind words!
5/5
TrustpilotWould highly recommend Dandara
Just back from our appointment with Susan at the Yew showroom. What a place! Susan talked us through the features of the house and explained what’s up in the Grange development. Susan was very polite and she answered all our questions. Would highly recommend Dandara if you’re searching for a new awesome home!
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
5/5
TrustpilotI am looking at the development in…
I am looking at the development in Wymeswold for my mother and so far the experience with Bradley has been top class! It is very clear Dandara put a lot of effort into the development and how it presents as well which is refreshing
We're so pleased to hear that. Thank you for taking the time to leave such a fantastic review.
5/5
TrustpilotPerfect for first time buyers!
Dandara have made the first time buying experience as easy as it could be. From enquiring about the property to choosing kitchens and flooring, Jacqueline has been incredibly helpful. She has been amazing, suggesting mortgage advisors, helping us with affordability and guiding us through every step of the way. Couldn't recommend them higher!
Thank you for leaving such a great review, we're delighted you've had such a great experience. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
5/5
TrustpilotGreat customer service from Brendan
I have had nothing but positive experience with securing my flat. I was dealing with Brendan and he was efficient and helpful. He always got back to me quickly with any queries. He went the extra mile to help me get the perfect home I was after. Thank you Brendan!
Thank you so much for your great review, Brendan will be delighted with your feedback.
5/5
TrustpilotAndrea from the sales team is wonderful
Andrea from the sales team was absolutely fantastic throughout our whole journey. She was incredibly supportive and patient at every stage, and what really stood out was that her support didn’t stop once we had moved in. She went above and beyond by offering us a loan sofa and a few bits and pieces to help us settle in while we were waiting for our own items to be delivered. Her kindness, responsiveness, and genuine care made the entire experience much smoother and more reassuring. We couldn’t have asked for better support.
1/5
TrustpilotSimilar to pedro review below
Similar to pedro review below. They start of well then they just ignore you.
Thank you for taking the time to leave your review. We’re sorry to hear about your experience and the concerns you’ve raised. Please get in touch with us directly and let us know which Dandara development you live on. We can then ensure your concerns are passed to the appropriate Customer Care team so they can look into this and respond accordingly.
5/5
TrustpilotSusan Gordon has been brilliant at …
Susan Gordon has been brilliant at Dandara Aberdeen. From my initial phone call, through to reserving my home, Susan’s care and attention to detail was excellent. Her calm, personable manner totally reassured me and she was able to answer all of my queries very knowledgeably. Susan provided a first class service and I would thoroughly recommend her to anyone looking for a new home.
Congratulations on your new Dandara home! Thank you for taking the time to leave a wonderful review. Susan will be delighted with your comments.
5/5
TrustpilotFirst home review
My partner and I are buying our first home together and want to thank Becky! Becky has been so pleasant and easy to talk to, answering all of our questions. So informative and so quick with any queries, she has made this process so easy and enjoyable!
Thank you for your great review! We hope to welcome you back soon.
5/5
TrustpilotMassive shout-out to Hannah
Massive shout-out to Hannah with the Manor Park development! A great help!
We're so glad to hear about your positive experience with our team at the Manor Park development. We truly appreciate you sharing your feedback!
5/5
TrustpilotQuality of the build exceeded our…
Quality of the build exceeded our expectations, there was a wow factor when we first gained access. The handover on completion day with Gabriel was very good indeed. Sally in sales was great to deal with from day one and very helpful post completion.All round a happy experience.
Many Congratulations on your new Dandara home, we're sure you'll be very happy there. Thank you so much for leaving such a fantastic review, the team will be delighted with your comments.
5/5
TrustpilotAbbots Place
I was very impressed at our visit to Abbots Place by the quality of the show homes and in particular the sales staff. They were super helpful and friendly. Would highly recommend based on experience so far, especially Jonathan. Very communicative and knowledgeable
What a fantastic review - thank you! Jonathan will be so pleased with your comments too.
5/5
TrustpilotTerri is a fantastic agent
Terri is a fantastic agent. Always smiling, helpful and responding quickly with any queries I had. Reception staff at Dandara were always friendly and helpful when I moved in at the beginning of this year.
Thank you for your great feedback!
5/5
TrustpilotAlanna was extremely helpful
Alanna was extremely helpful, welcoming and knowledgeable. We have been very impressed with the communication throughout our enquiries and it’s very encouraging to know there is a sales team that cannot help you enough! If considering a move I’d definitely recommend going to see Alanna and the team.
Thank you for leaving such a great review about Alanna, she will be delighted with your feedback.
5/5
TrustpilotA lovely apartment in Westmount…
I have rented a lovely apartment at Westmount for 3 years, Everyone was very helpful and friendly, special thanks to Brendan Mc Gill and Terri Booth. Very professionally maintained, high standards in the up keep of such a wonderful development. very secure and fittings kitchen ect.. top quality!Thank you Dandara for fond memories and happy times in making my home at Westmount so special.
Thank you so much for taking the time to leave a review, Bendan and Terri will be delighted with your feedback.
5/5
TrustpilotDownsizing with Dandara
We are in the process of downsizing and are looking at purchasing a Dandara home at Hazledene Grange in Aberdeen. The sales staff have been extremely helpful, especially Andrea with whom we have had most contact. Any issues that we raised were dealt with promptly and to our satisfaction. Dandara are fortunate in having such an experienced and customer focussed sales team.
We're so pleased you had such a great experience. Thank you for taking the time to leave a review.
5/5
TrustpilotDandara, Ashgrove
We have recently moved into our fabulous new home and are delighted with it. The fittings and workmanship is excellent.We would like to thank Emma Waddle who was very helpful, cheery and was always there to answer any of our questions. It is the first time we have bought a new house and Emma was great at replying to us promptly. She is a credit to Dandara. The site manager and staff have also been brilliant.
Thank you Laura and Tam! We're delighted to hear you love your new home and we'll be sure to pass your kind comments onto Emma and the site team.
5/5
TrustpilotPurchase of new home
From our initial enquiry the sales team, particularly Alanna, was very helpful and always followed up with information and replies to our various queries.Adrian, the assistant site manager, was particularly knowledgeable at the walk through and again followed up with providing plans etc we had asked for.
Many congratulations on your new Dandara home! Thank you so much for leaving such a wonderful review, the team will be delighted with your comments.
5/5
TrustpilotDandara Hazelwood
We have been in our Dandara home nearly 6 months now and are feeling very settled. From the initial sales to the after care we would not hesitate to recommend Dandara to anyone looking to buy a new home. Special mention to Alanna for all of her support throughout the process Rachel
Congratulations on your new Dandara home! We're so pleased you've had such a great experience with the team. Thank you for taking the time to leave such a wonderful review.
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