Cox and Co Edinburgh reviews

★★★★★ 5/5

Google

Brilliant support throughout our mortgage process. Carole was always available to answer questions and went above and beyond for us. Thank you!

Hayley · 3 September 2025

★★★★★ 5/5

Google

We've been tenants with Cox & Co for 5 years now, and they have been great. We've had a few emergencies over the years, and they have always acted quickly, with understanding and empathy. Michelle recently helped us contact our landlord to get an issue sorted and she has been nothing but attentive and helpful since we've been working with her. Thanks Michelle!

Hannah · 26 April 2025

★★★★★ 5/5

Google

Carole was amazing through a very difficult and long process (for various external factors). She was always available to talk over the phone, made everything super easy, was very reassuring throughout, and - importantly - very nice to speak to. Would highly recommend Carole, and Cox & Co.

Oliver · 19 June 2024

★★★★★ 5/5

Google

If you need help with anything property, then Cox & Co is your one stop shop! I have used them for years for renting my property and now as a mortage broker - never disappointed. On this occasion it was Carole Melon who helped me however all my dealings with Cox & Co have been positive to date

Nick · 16 October 2025

★★★★★ 5/5

Google

If you are looking for a mortgage broker then look no further! Scott Inglis at Cox & Co has been outstanding in all aspects of my mortgage application. I found him to be very knowledgeable , helpful , quick to respond to any queries and very easy to communicate with. He has made the whole process of applying for a mortgage as I am self employed less stressful and especially with the current Covid circumstances. Definately  a 5* review from me and i would highly recommend Scott to anyone. I can’t thank him enough!

Richard · 12 June 2021

★★★★★ 5/5

Google

I cannot speak highly enough about Cox & Co and specifically Nomsa & Neil who were our main contacts. We were moving to Scotland from the US and they were invaluable to us. On top of that, they are all so incredibly nice. If you need assistance, I would highly recommend using their services.

Ben · 15 November 2025

★★★★★ 5/5

Google

Phil Dean is an amazing guy. Very helpful respectful and supportive. Thank you Phil

Rafal · 27 August 2025

★★★★★ 5/5

Google

Scott has helped me so much with my first morgage. I went to different brookers and some banks to get a morgage but due to being in a one year contract at work no one could help. Scott did the whole process in a week Scott is extremely professional, friendly and approachable. He didn't just help me get a mortgage, but also help me choose the right property. Through out the whole process he was just one phone call/email away. I never had to wait for anything instead everything went so fast that I would struggle to find time myself to even read the documents because of busy schedule. I am extremely thankful to Cox and Co but especially to Scott. I have been extremely busy with work and stuff, but I didn't have to do anything much. I would recommend 1000 times more...

Kiran · 12 June 2020

★★★★★ 5/5

Google

We want to say the biggest thank you to Scott at Cox&co for making what was a nightmare first buyer experience into an absolute dream. We were in a really stressful situation trying to secure a mortgage and from my first phone call with Scott, our situation immediately transformed and we felt so looked after. We always felt like he had our best interests in mind and that he really went above and beyond on many occasions to make sure we had the best service and experience possible. He was always super responsive to emails and calls, always made time for us and reassured us when we were feeling stressed. He was also really easy to chat to and friendly so we felt completely at ease throughout the process. He spoke to us like people and never talked down to us but clearly explained all the processes so we were completely in the loop at all times. (Before meeting Scott we found the whole mortgage process pretty stressful and confusing and now I feel like I’ve also learned a lot about the house market world!) You really get the impression that he is passionate about what he does and puts in a lot of effort to make sure his clients are well looked after. I wouldn’t hesitate to go back to Scott for any other financial service. If you’re looking for a broker who will give you the best financial advice, will be there for you from start to finish in the process and will be 100% professional but also really good natured and friendly, I would highly recommend Scott at Cox&co.PositiveResponsiveness, Quality, Professionalism, Value

Elizabeth · 12 June 2020

★★★★★ 5/5

Google

I cannot recommend cox & co highly enough. As first time buyers, we didn't really know where to start and the whole mortgage process seemed very overwhelming but luckily someone recommended Cox & Co and i am so grateful that they did! They have made the whole process so much less stressful. They took time to explain each stage of the application process and Alan was always on hand to answer my million and one questions. They really went the extra mile to get to know us and understand what we needed. It makes a big difference knowing that you are not just another number and that there is someone in your corner helping to navigate the complex landscape of lenders and interest rates. Thank you Cox & Co!

Katie · 12 June 2020

★★★★★ 5/5

Google

Great service from Jenna and team - we got a really good result on the sale of my flat, with helpful communication and an easy process throughout

Matt · 14 February 2025

★★★★★ 1/5

Yell

Pathetic experience as letting agent

Very rude. When asked simple queries, during viewing about the furniture, got answers like- this is not a hotel.. this is not a hotel.... Not at all considerate and the tone during overall conversation from their side was, as if i was asking the flat for free. Never ever experienced such behaviour from any agents. The need is same from tenants as well as from owner/ agency side. Agency is to -answer the queries, there is no point in getting irritated about queries being asked. Must improve on the way to handle the customers.

VinayaD · 20 January 2020

★★★★★ 5/5

Google

Scott Inglis provided a fantastic service and was well worth the recommendation given to me for Cox & Co. Scott guided me through the re-mortgage application, was open to queries and was very thorough when discussing the different options and products that were most suitable to me. Would highly recommend Scott and Cox & Co to anyone looking for mortgage, tax and insurance advice.PositiveResponsiveness, Quality, Professionalism, Value

K · 29 December 2021

★★★★★ 5/5

Google

Carole was great as helping us get our first mortgage, she was thorough and very reassuring throughout the process. Thank you!

Jane · 14 February 2025

★★★★★ 5/5

Google

Scott Inglis provided a fantastic service and was well worth the recommendation given to me for Cox & Co. Scott guided me through the re-mortgage application, was open to queries and was very thorough when discussing the different options and products that were most suitable to me. Would highly recommend Scott and Cox & Co to anyone looking for mortgage, tax and insurance advice.PositiveResponsiveness, Quality, Professionalism, Value

Kushtrim · 12 June 2021

★★★★★ 5/5

Google

Absolutely brilliant service! My partner and I reached out to Cox & Co to request their help in getting a mortgage approval within a tight deadline. Scott went above and beyond to help us making us feel completely supported. The process was made clear from start to finish and there was no question we couldn’t ask which, as first time buyers, was much appreciated. Would highly recommend as a mortgage broker!

Jennifer · 12 June 2020

★★★★★ 5/5

Google

Phil & his team were always prompt, friendly and customer oriented with their communication and had a no-fuss any attitude to any assistance we required.

Bill · 15 March 2026

★★★★★ 5/5

Google

Outstanding professional advice on selling, followed but regular communication and updates. Good marketing and level of interest higher than expected. Special thanks to Jonny Clifford for his time and attention, over and above the call of duty.

Philip · 12 February 2024

★★★★★ 5/5

Google

Phil worked closely with us to move along a sale that always seemed to be on the verge of stalling for one reason or another (though never due to Cox & Co, I should add). He went above and beyond for us. I’d work with Phil again in a heartbeat.

David · 12 July 2025

★★★★★ 5/5

Google

We used Cox & Co to obtain a mortgage under difficult circumstances. Carole managed to get us a mortgage with the required affordability at a competitive interest rate. This is something we wouldn’t have been able to do ourselves and using Cox & Co was a very pleasant experience.

Jonathan · 16 June 2025

★★★★★ 5/5

Google

I recently remortgaged my first investment property and couldn’t be happier with the service I received. From start to finish, the team was incredibly fast, knowledgeable, and an absolute pleasure to work with. As this was all new to me, I …

Callum · 16 August 2025

★★★★★ 5/5

Google

The sale of our flat was handled smoothly and professionally right from valuation to viewings by Jonny. He was very enthusiastic and kept us informed throughout the process. We are delighted with the offer we received and would highly recommend this estate agency to anyone looking to sell or buy properties. Thank you very much Jonny for all your effort and for looking after the sale of our property. You are an asset to the company. All the best!!

Doreen · 15 February 2024

★★★★★ 5/5

Google

We recently purchased an apartment in the Edinburgh area with the assistance and guidance of Neill and Phil at Cox & Co. We were thoroughly impressed by their extensive knowledge and professionalism throughout the entire process. As New York City residents with a deep love for Scotland, we sought to invest in an international property. Neill and Phil met with us virtually, attentively listening to our preferences, including a new build and proximity to the tram. Within a short timeframe, they presented us with a hot listing for the apartment we eventually purchased two months later. In addition to the primary listing, they also found a few other listings that met our criteria as a backup option. As international buyers, we also needed to familiarize ourselves with local property law and regulations. Cox & Co. promptly answered our questions and guided us through the necessary documents for the purchase and the remote management of the unit that they’ll also be handling for us. We highly recommend Cox & Co. to anyone looking to buy a property in the Edinburgh area.

Betsy · 14 May 2025

★★★★★ 5/5

Google

Cox and Co is one of the finest letting agency in Edinburgh. They are so professional, responsive, great at resolving the issues quickly. Highly recommend their services. Mike Erskine is absolutely amazing at his job, very helpful and a great person to interact with. Keep it up.PositiveProfessionalism

MR · 25 August 2022