4/5
Coulters handled the sale of my family home. Ross Mackay was very helpful and patient and guided me safely through the process.
Trusted Agent profile · Edinburgh
★★★★★
290 reviews across 1 platform
19 Hope Street, Edinburgh, EH2 4EL
Coulters's office in Edinburgh, at 19 Hope Street, is rated 4.8 out of 5 across 290 reviews on 1 platform, including 290 Google reviews rated 4.8.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
4/5
Coulters handled the sale of my family home. Ross Mackay was very helpful and patient and guided me safely through the process.
5/5
Despite my flat taking longer than normal to sell due to the pandemic and thus less interest in one bedroomed flats, I was impressed by the professional and engaging manner in which Coulters dealt with the sale. A problem half way through the transaction was dealt with efficiently and calmly by Jenny Carswell which provided reassurance to me at a stressful time.PositiveProfessionalism
5/5
Responsive, efficient and friendly service. Property sold quickly and all of the team were a pleasure to deal with.
Hi Robert, thank you for taking the time to provide some feedback. We're pleased to hear you had a great experience dealing with our team.
5/5
Dealing with professionals, renting a property from them is an easy process. Problems were dealt with swiftly and everything was simple and transparent. I highly recommend them.
5/5
I am happy to recommend Coulters estate agency whom I have used recently. I found them much more efficient than any estate agent that I have used in the past, in particular, Francesca who did the valuation and Jenny who then took over and handled everything from then on. Thanks ladies for a job well donePositiveResponsiveness, Quality, Professionalism
5/5
I cannot express how brilliant Coulters have been. This was my first experience of selling and they explained it all and made the whole process easy. The whole team has been great but Jackie's support and guidance throughout the process has been invaluable. She was always available and readily advised when asked. Thank you for helping me with this huge step!PositiveResponsiveness, Quality, Professionalism
5/5
Graeme was attentive and made the whole process easier. Thank you so much.PositiveQuality, Professionalism
5/5
Exactly a week after our property was put on the market, we have accepted an offer. This has mainly been through the tremendous effort put in by Jenny and rest of the team at Coulters. We can’t stress enough how impressed we are with their professionalism and quality of work.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Fantastic level of service from the whole team at Coulters...highly professional, knowledgeable, responsive, proactive and friendly. A breath of fresh air!
5/5
Having recently sold our house through Coulters and brought our new build, I would highly recommend the firm and their friendly and professional staff. The estate agent staff and particularly Coulters legal team, made selling our home and moving during COVID, as straight-forward as possible and ultimately got us successfully moved into our new home in difficult times.PositiveQuality, Professionalism
5/5
This was a fantastic experience from start to finish, everyone I dealt with were extremely professional, friendly and helped with any questions or queries I had throughout the entire selling process. I couldn't recommend Coulters highly enough. Thanks again to all the team!
5/5
We used Coulters to sell our Edinburgh flat and the service was faultless from start to finish. They went the extra mile with things like long phone calls to explain legal documents point-by-point. Would recommend them to anyone selling a property in Scotland.
5/5
Coulters have helped us buy and sell our homes over many years, most recently helping my daughter buy her first home. Their service and professionalism have always been first class.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I have had the pleasure of working with a number of staff at Coulters for the last 3 years in a professional manner. I couldn't have asked for nicer, more efficient people to deal with and would recommend them to anyone that asks. I will definitely use them personally in the future. Excellent customer service and friendly faces.
5/5
We were delighted with the service from Coulters. From the very outset it was an excellent experience with easy access to developments during the marketing process via the online portal. The quality of the photography and video needs a special mention.
5/5
I was impressed by Coulters throughout and delighted with closing date results. The Coulters team are friendly, vibrant and knowledgeable. With a finger on the pulse Coulters are forward thinking, conducting business with a sharp, competitive edge. Highly recommended.
5/5
Struan Douglas and the Coulters team provided an excellent service with the purchase of our new home. They were always ahead of the game which led to a stress free purchase. We genuinely can't recommend highly enough. Thank you.
5/5
Some 18 years ago Ross handled the purchase of our house in Highland Perthshire for us when we were based in London. We were very impressed with his professionalism and never considered anyone else when it came to selling recently. Another transaction expertly handled without fuss or delay. Thank you Coulters.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Having used Coulters as our lawyers for our recent house move, we found them to be very professional and efficient, yet friendly, good communicators and very easy to deal with. All this was done remotely due to Covid 19 restrictions. I have no hesitation in recommending them to anyone buying or selling their property.
5/5
We had great feedback from viewers of our property. Everyone said that coulters were quick to respond to enquiries and available to handle queries. We had a great response to our listing and sold with in a week of listing.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Our second sale through Coulters, this one was done as smoothly as the first, was handled again in a most professional manner and the personal points of contact were faultless and friendly. I can't think of anyone I'd rather have to steer us through a stressful experience.PositiveResponsiveness, Quality, Professionalism
5/5
Coulters offer an exceptional service from first contact through to the final sale of my property. An over and above professional service from the Coulters team to ensure all my questions and queries were answered, and guiding me through the process as smoothly as possible.PositiveResponsiveness, Quality, Professionalism
3/5
The website is not great if you are trying to access it from a mobile device. It is slightly better on pc/laptop. Not the best site though for filtering
5/5
Many thanks to the whole Team at Coulters. They provided us with expert advice throughout our house sale, were diligent in their advice and always acted quickly and efficiently.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Coulters's Edinburgh office has 290 reviews across 1 platform: 290 on Google.
Coulters Edinburgh is rated 4.8 out of 5 across all 290 reviews, and 4.8 out of 5 on Google from 290 reviews.
Coulters Edinburgh, 19 Hope Street, Edinburgh, EH2 4EL.