Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePurchasing property in Scotland, from a distance, can be a difficult and stressful proposition. You need to be able to rely completely on the abilities and experience of your solicitors to handle everything, provide guidance and keep you informed every step of the way. Coulters fulfilled this mission excellently, providing guidance and reassurance whenever needed. I certainly recommend their services to anyone considering a property transaction in Scotland.
David · 17 August 2024
Agent replied · 23 October 2024
Hi David, thank you for taking the time to leave this review. We are delighted to hear you were happy with the services we provided and we wish you all the best with your new property.
★★★★★ 5/5
GoogleCoulters did an excellent job on the sale, marketing and legal work for our recent house sale and purchase. We were very impressed at the level of service we received from Nicki, Jennifer and Wilson and teams, who showed great attention to detail and great customer service at a very reasonable price. Our property was under offer quickly and they dealt minor issues quickly and effectively along the way. Would highly recommend.
Gina · 3 June 2024
Agent replied · 17 June 2024
Hi Gina, thank you for taking the time to leave this lovely review. We are delighted to hear that you were happy with the services we provided! Wishing you all the best going forward.
★★★★★ 5/5
GoogleProfessional and friendly staff. Great working with Rosie, Zoe, Struan and Nicky. I would recommend Coulters to my friends.
Kent · 16 February 2026
Agent replied · 26 December 2025
Hi Kent, thank you for this review. It was a pleasure assisting you!
★★★★★ 5/5
GoogleFirst class service from the whole team. Really helpful and such high quality of photos, marketing etc. the system is flawless with us being well looked after throughout. Would highly recommend Coulters for buying and selling. Zoe was really great at keeping us calm and providing excellent advice. The availability of the team to help was outstanding. An extremely satisfying experience. Many thanks to all at Coulters. Francesca and Graham were invaluable also. All in all, a highly professional, reliable and proactive organisation. This has been our first experience of buying and selling property in 22years. Coulters team were amazing!
Helen · 18 June 2022
★★★★★ 5/5
GoogleSuperb, joined up service from all the team at Coulters Edinburgh. You’re given named contacts at every stage and everyone on my team was friendly, professional and took ownership for making things happen. Great online portal too allowing you to track progress. Special shout out to Francesca, Lucy and Jackie for all their support. I’ve sold 5 properties in the past 15 years using different agents each time and I’d definitely return to Coulters next time. They’ve set a high benchmark for other agents to aspire to.
Vanessa · 18 June 2022
★★★★★ 5/5
GoogleWe’ve had a really great experience so far selling through Coulters. Sean was fantastic figuring out the best way to go to market, Lucy was great getting everything lined up, the only minor criticism would be the handover from the presales to marketing team could have been more informed from a client point of view, but overall was fine. The sales team took all the pressure off by scheduling the viewings and were fantastic and offered amazing availability for buyers to get in touch. It felt like Coulters tailored their approach to who we were and what we wanted to achieve from the process. Huge thanks to Jenny on the sales front, a warm, kind and reassuring presence who adapted the approach to our sale and didn’t make us feel forced in any way. The Coulters software side of things was great to use and their marketing contractors were really easy to have around. A remarkably straightforward experience from something we expected to be very stressful. We look forward to dealing with Elaine to conclude the sale and secure an onward purchase.
Andy · 18 June 2022
★★★★★ 5/5
GoogleCoulters have shown excellent dedication in the sale of my property. Their online platform for organising visits and offers is a brilliant tool that helped a lot.
They explained the process clearly, enabling me to make well-informed decisions.
I will use them again.
Noël · 15 April 2026
★★★★★ 5/5
GoogleA truly brilliant, efficient and friendly service. Good team throughout- taking the stress out of buying a property!
Paul · 16 February 2026
Agent replied · 16 April 2026
Hi Paul, thank you for this review. It was a pleasure acting for you and we wish you all the best going forwards.
★★★★★ 5/5
GoogleVery happy with Coulters’ handling of the sale of my late mother’s first floor flat. Zoe was reactive to all developments and made the experience a smooth process from beginning to end. We were very grateful for her advice and explanations along the way. Also worth a mention was Sean’s very helpful input at the start in setting up the marketing process and the Coulters web portal was easy to navigate and handy for checking the progress of viewings.
Kevin · 18 June 2022
★★★★★ 5/5
GoogleI can highly recommend Coulters who acted as my solicitor on a personal home purchase and a buy to let. …
Gareth · 16 January 2026
Agent replied · 16 April 2026
Hi Gareth, thank you for this review. It was a pleasure acting for you and we wish you all the best going forwards!
★★★★★ 5/5
GoogleWe used coulters to sell our property and also to buy another property.from start to finish they made it so easy for us to deal with as this was our first time selling and buying a property.very professional and it all went through smoothly .nothing was a problem for them and would recommend coulters to get everything done for you
Mark · 23 September 2024
Agent replied · 23 October 2024
Hi Mark, thank you for taking the time to leave this review. We wish you all the best going forwards!
★★★★★ 5/5
GoogleExcellent service from start to finish, with friendly and professional staff. The sales team did a first rate job in selling my late mother's house, which went quickly and for a good price. The follow up with Coulter's legal team was equally effecient and effective. I have no hesitation in recommending this company.
Donald · 13 December 2024
Agent replied · 9 January 2025
Hi Donald, thanks for taking the time to leave this review. We are delighted that you were happy with the service we provided and we wish you all the best in the new year.
★★★★★ 5/5
GoogleStruan and the team did a first class job in helping us sell our plot of land in North Berwick
Frank · 19 March 2024
Agent replied · 17 June 2024
Thank you for taking the time to leave this lovely review. We wish you all the best going forward!
★★★★★ 5/5
GoogleHaving used the services of Ross MacKay before on the purchases of several properties I have always found his attitude to be very professional and his property knowledge to be extremely helpful. He has always been very friendly when I deal with him. In addition with the purchase of Croftinloan Farm Pitlochry I would like to make a special mention to Louise Williams - who went above and beyond the call to help secure a sale. She helped from every aspect of the sale from financial aspects (beyond valuable advice), helping with expert building/ roofing surveyors, all the way to the way through to the midfield of the legalites of access roads and land boundaries. Having never bought a property outside of Edinburgh City centre I was, at best, ill prepared to buy in Pitlocry. Without the absolute professionalism and extremely hard work of Louise I doubt the sale would have actually gone through.She was incredibly patient and always extremely friendly when dealing with me both in person and on the phone. I would have absolutely no hesitation in using both Ross MacKay and Louise Williams services again. Brilliant work and a massive thank you for all your help both past, present and future.
Johnny RushbrookPositiveResponsiveness, Quality, Professionalism
Johnny · 18 June 2021
★★★★★ 5/5
GoogleDenise is exceptional, her ability to consider all aspects of property, the needs and requirements of her clients and knowing the market and the other stakeholders within it is extremely impressive. I was a daunted first time buyer and within our first conversation I knew she had everything in hand and I felt completely confident she was the perfect agent to handle my property purchase. Her communication was outstanding, at every stage of the process Denise would phone to let me know the position and that was something I greatly appreciated. I would have absolutely no hesitation in recommending Denise and Coulters.PositiveResponsiveness, Quality, Professionalism, Value
Fleur · 18 June 2021
★★★★★ 5/5
GoogleFantastic service from Coulters end to end from sale to purchase, both in Edinburgh EH10
We had a purchase offer accepted subject to sale of our existing home so it was key to move fast. Jackie, Sophie and the team really helped us to get to market fast and get a good offer which allowed our chain to happen. Denise was also really helpful on the purchase.
The legal team led by Wilson also made the completion and missives really clear and simple. Answering all my questions. On the day it was super smooth which made it more relaxing and allowed us to focus on the physical logistics as supposed to legal side.
Thanks to everyone at Coulters!
Kaveh · 18 June 2021
★★★★★ 5/5
GoogleAbsolutely brilliant service from start to finish.
The team were professional and proactive, would 100% recommend this estate agent.
Andrew · 5 December 2025
Agent replied · 26 December 2025
Hi Andrew, thank you for this review! It was a pleasure assisting you and we wish you all the best going forwards.
★★★★★ 5/5
GoogleProfessional, knowledgeable and no-nonsense common sense.
Alistair · 2 April 2026
Agent replied · 16 April 2026
Hi Alistair, thank you for taking the time to leave a review. It was a pleasure assisting you and we wish you all the best in the future.
★★★★★ 5/5
GoogleThe sale of our property was handled in the most professional, helpful and personable way possible by Nicola and her team. A heartfelt thank you to Nicola for taking us through the process with the added difficulty of us being overseas. Nothing was ever an issue and the outcome Nicola achieved on our behalf was more than we could have hoped. We would highly recommend and will be using Coulters in the future.
Ben · 18 June 2022
★★★★★ 5/5
GoogleExceptional service at every step of the way. The business of buying/selling/moving can be very stressful and I can’t recommend Coulters highly enough. The service they offered was really impressive from start to finish - I would highly recommend them without any hesitation and would definitely use them myself in future. It’s a competitive business - they have great expertise.
Roz · 25 July 2024
Agent replied · 24 August 2024
Hi Roz, thank you so much for taking the time to leave this lovely review. We are so delighted to hear that you were happy with the service we provided and we wish you all the best going forwards!
★★★★★ 5/5
GoogleBrilliant service, Struan and Aileen were absolute superstars and made what could have been a very stressful process quite straight-forward and painless.
Valeri · 20 December 2023
Agent replied · 17 June 2024
Hi Valeri, thank you very much for the review. It was a pleasure acting for you and we hope that you will be very happy with the new house.
★★★★★ 5/5
GoogleIt was a pleasure working with the Coulters team on our new home purchase. We were kept well-informed about all the details in a very thorough manner, and the team was proactive in addressing all our queries promptly. We look forward to connecting with the team for our future activities.
Mounika · 20 December 2024
Agent replied · 9 January 2025
Thank you for taking the time to leave this lovely review! It was a pleasure to assist you and we wish you all the best in the new year.
★★★★★ 5/5
GoogleReally professional service from Nicki and the team at Coulters. Excellent communication. Achieved the sale of our property within days.
Sean · 19 January 2024
Agent replied · 17 June 2024
Thank you Sean for your very kind words. It was a pleasure acting for you and Ashley selling your stunning house. We do hope you will all be very happy in your new home and please do feel free to get in touch if we can be of help in the future.
★★★★★ 5/5
GoogleMany thanks to all the team for successfully dealing with the sale of my flat. The sale went through very quickly and being kept so well informed throughout meant the whole process has been very simple and hassle free. Excellent service from everyone I dealt with at Coulters.
Robert · 20 December 2024
Agent replied · 9 January 2025
Hi Robert, thank you so much for taking the time to leave this lovely review. It was a pleasure assisting you with the sale of your flat and we wish you all the best in the new year!
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