Trusted Agent profile

Coulters reviews

4.8

★★★★★ Excellent

290 reviews across 1 platform

19 Hope Street, Edinburgh EH2 4EL

Coulters's Edinburgh office at 19 Hope Street is rated 4.8 out of 5 across 290 reviews on 1 platform, including 290 Google reviews rated 4.8. Checked 9 October 2026.

Google logo

4.8 / 5

290

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.

5/5

Google

The service we received at Coulters has been second to none. Carmella was very professional and a pleasure to speak with. She made the whole process straightforward. I would highly recommend Coulters to anyone looking to sell their property.

Lucille · 5 December 2024

Agent replied · 8 December 2024

Hi Lucille, thank you for this lovely review! Wishing you all the best going forwards.

5/5

Google

Working with Coulters turned out to be a great decision. In particular Emma & Jill were fantastic in assisting me and keeping me informed throughout the process. Both going above and beyond to ensure everything went as smoothly as possible. Can't thank them enough and I would highly recommend!

Daniel · 16 June 2024

Agent replied · 24 August 2024

Hi Daniel, thank you so much for taking the time to leave this lovely review. We are delighted to hear that you were happy with the services we provided! Wishing you all the best going forwards.

5/5

Google

As a first-time buyer who had just moved to the UK, I was nervous about navigating the property purchase process. Coulters were exceptional in making everything understandable and manageable. They answered every question quickly, provided clear explanations, and kept me informed throughout. The whole transaction went smoothly, and I felt supported every step of the way. I would happily use Coulters again and recommend them to anyone in a similar situation.

Chris · 9 April 2026

5/5

Google

I used coulters for the purchase of my first property, specifically Rachel. The whole process was professional and organised. The communication was constant and honest. They were nothing but helpful with any questions or concerns I had. Can’t recommend enough.

Ben · 16 March 2026

Agent replied · 16 April 2026

Hi Ben, thank you for your review. It was a pleasure assisting you with your purchase and we wish you all the best in your new home!

5/5

Google

Hannah and Jennifer have both been absolutely fantastic. Hannah got us into a great position to put our home on the market, and Jennifer supported us every step of the way as we navigated our offer, the negotiations, and the ups and downs of the chain. Jennifer’s communication was excellent, she kept us regularly updated and was always happy to talk through any concerns. I honestly can’t recommend them highly enough!

Carla · 16 February 2026

5/5

Google

We couldn’t recommend Coulters highly enough. They were excellent with both the purchase of our new home and sale of our existing property. The communication and constant dialogue provided throughout, both via direct communication and through their sales portal was excellent and made a stressful process as straightforward as possible. We had an offer accepted on our new home prior to marketing our existing property and so were also in a bit of a race against time to get on the market and sell for a suitable price. The guidance given in regards to the marketing strategy etc. was fantastic and ultimately got us the result we were looking for. Massive thank you to all the team for all your support and getting us into our new home!

Danny · 9 November 2024

Agent replied · 10 November 2024

Hi Danny, thanks so much for taking the time to leave this review. We appreciate the positive feedback and we wish you all the best in your new home!

5/5

Google

I used Coulters for both selling and buying a property all in one go. I can't express enough how easy the whole process was, with constant updates and advice the whole way through. Massive thank you to Aidan, Louise, Sinead for all the help. If you are buying or selling a property, I would definitely recommend team at Coulters.

David · 3 January 2025

5/5

Google

We used Coulters for a house move, really happy with the service in all aspects, advert, sale, and purchase. Would highly recommend, everyone we dealt with was very nice & helpful, 5 stars.

Ski · 16 March 2026

Agent replied · 16 April 2026

Thank you for taking the time to leave this review. It was a pleasure assisting you with your move and we wish you all the best going forwards.

5/5

Google

Struan Douglas acted for me on purchasing my forever home. Even though I was an experience buyer this was my first purchase in Scotland. The purchase threw up some complicated issues and Struan guided me patiently throughout the process. …

Vanessa · 16 January 2026

Agent replied · 16 April 2026

Hi Vanessa, thank you for taking the time to leave this review. It was a pleasure acting for you and I am delighted that you were happy with the service we provided. All the best!

5/5

Google

We had a wonderful experience with Coulters from start to finish! The team helped us market and sell our current house as well as purchase our new house. They provided ideas to help us make our house more desirable aesthetically and provided good, clear feedback to set our expectations. They had a very clear and effective strategy to ensure we secured a sale and were proactive at getting things done. They were also very helpful with setting up viewings and made it very easy for us to organise them ourselves. On the purchase side, they gave great advice to help us secure our new property. We had put in one unsuccessful bid prior to our successful one, and they were spot on with the assessment both times about what we needed to do to secure the purchase. We felt very confident about the level of advice we recieved and this made the whole process of buying something much less heartbreaking. Overall, everyone across the teams were great at communicating and keeping us up to date as things progressed. We felt that Coulters were possibly more expensive than some other companies that we considered but we're so happy we went with them because it was worth every penny for that peace of mind they brought us. I can't recommend them enough!

Marion · 2 October 2024

Agent replied · 23 October 2024

Hi Marion, thank you so much for this review. We appreciate you taking the time! Wishing you all the best going forwards.

5/5

Google

I’m so grateful for the professionalism of the team dealing with my property purchase. The process has been very smooth. Thank you to Sinead, Aidan and Louise.

Naila · 13 December 2024

Agent replied · 27 December 2024

Hi Naila, thank you for taking the time to leave this review. We are delighted to hear you were happy with the services we provided and we wish you all the best going forwards!

5/5

Google

We have just completed our house move after an incredibly long sale period following our initial acceptance of an offer. At the same time , our purchase of an apartment via a developer was equally difficult. To make matters worse we had personal health problems. We were, however, extremely fortunate to have been guided through the processes by a solicitor, Struan Douglas, who was not only professionally outstanding but his general empathy consistently kept us going when we were tempted to withdraw from the process. Coulters are very fortunate to have him.

George · 25 July 2024

Agent replied · 24 August 2024

Hi George, thank you so much for taking the time to leave this review. It was a pleasure acting for you and we wish you all the best going forwards.

5/5

Google

Struan Douglas was our solicitor for the sale of our flat, he was great at communicating and keeping things moving, managed to get everything done in time despite challenges with delays on the buyers side.

Cathy · 18 May 2024

Agent replied · 17 June 2024

Hi Cathy, thank you for this lovely review. It was a pleasure to act on your behalf and we wish you all the best in the future.

5/5

Google

We listed our home in Morningside with Coulters. Every detail from the photos, to the viewing schedule, to the handling of the closing date was done professionally, but with a personal, friendly touch. Our agent, Philip Cannon, was always available to us when we had questions, gave us sound advice, and helped us obtain an excellent, fair price. The administrative staff at the office were also helpful, professional, and efficient throughout the entire process. We would highly recommend Coulters (and especially Philip) to anyone looking to sell their home.

Leigh · 18 June 2023

5/5

Google

Recently sold our flat and bought our new home through Coulters and couldn’t recommend them enough, they were so efficient at moving through all the stages to get our flat on the market and the advertisement/photos/video looked amazing. Our flat had a lot of viewings to organise which were handled professionally and well communicated to us throughout, and because of this we went to close after only a week on the market! The legal support and advice we received from Aidan through buying and selling was excellent, he made the whole process so easy for us! I will 100% use Coulters if we decide to move again!

Hannah · 12 June 2024

Agent replied · 17 June 2024

Hi Hannah, thank you so much for taking the time to leave this lovely review. We are delighted to hear you were happy with our services. Wishing you all the best going forwards.

5/5

Google

I had a positive experience with Coulters Property. Sinead Duffy and Aidan Tuohy were very helpful. I especially appreciated their speedy replies to my emails and keeping me informed.

Judita · 25 July 2024

Agent replied · 24 August 2024

Hi Judita, thank you for taking the time to leave this review. We are very happy to hear you were pleased with the service we provided, and we wish you all the best going forwards.

5/5

Google

Superb, professional service from start to finish. Nicola and her team routinely went above and beyond expectations to ensure that my property was sold successfully in a challenging timescale. Both the marketing and legal teams were superb in every aspect.

Jeffoboyle · 20 December 2023

Agent replied · 17 June 2024

Thank you Jeff for your kind words. It was an absolute delight acting for you and always lovely to speak to you through the years. We are so glad that we could help when the time was finally right for you to sell. Please do keep in touch. We are always happy to help if you need us in the future.

5/5

Google

The Coulters team were very experienced, efficient and professional, anticipating issues before they arose and therefore ensuring that our sale ran smoothly. Thank you!

Chris · 16 March 2026

Agent replied · 16 April 2026

Hi Chris, thank you for your review. It was a pleasure assisting you with your sale and we wish you all the best going forwards!

5/5

Google

We chose Coulters as our solicitor when buying our new home, the team made the whole process incredibly smooth for us, and we’ve felt confident and comfortable with them throughout. Our situation was little more complicated, however, their expertise and experience in this area was evident and they handled everything so seamlessly. If we are in a position to buy or sell in cute, I'll defiantly be returning to Coulters.

Nadine · 2 October 2024

Agent replied · 23 October 2024

Hi Nadine, thank you for taking the time to leave this review, we really appreciate it! Wishing you all the best going forwards.

5/5

Google

I was extremely impressed with the speed and quality of service I received from Coulters. After a spontaneous visit to a property that they were listing, we decided to go for it and placed an offer. The overall time from placing an offer to having sold my own property was around 2 weeks. An unbelievably quick turnaround to list and sell a property whilst receiving the very best customer service. I will gladly use Coulters in the future.

David · 18 May 2024

Agent replied · 17 June 2024

Hi David, thank you so much for taking the time to leave this lovely review. We are delighted to hear that you were happy with the services we provided and we hope to assist you again in the future. All the best!

5/5

Google

Very Happy with the service from the Coulters team especially Nicola Douglas, Jackie Lyell and Elaine Anderson with the sale of my apartment in Edinburgh. Good communication throughout and the Coulters client login page was really useful for tracking interest etc. in the property.

Yvonne · 18 June 2023

Agent replied · 17 June 2024

Hi Yvonne, we're delighted to hear that you were so pleased with the service you received. Thank you for taking the time to provide such kind feedback, we'll share this with the rest of the team.

5/5

Google

Struan and his team were extremely helpful and diligent during the purchase of our property - excellent communication throughout the process and would recommend Coulters to anyone looking for conveyancing services.

Emre · 18 February 2024

Agent replied · 17 June 2024

Thank you this lovely review Emre. It was a pleasure acting for you and we wish you all the best with your new property!

5/5

Google

Coulters provided us with an excellent service in the sale and purchase of our properties. The marketing and conveyancing teams were professional, knowledgeable, helpful and great at keeping us updated. The marketing materials, photos etc were all of a high standard. When we encountered issues with the sale they provided expert advice and achieved a good outcome for us. Coulters were a pleasure to deal with and we would not hesitate to recommend them.

Lynnebarrie · 18 May 2024

Agent replied · 17 June 2024

Hello Lynne, thank you for taking the time to leave this lovely review. We are delighted to hear you were happy with the services we provided and we hope to assist you again in the future. Wishing you all the best!

5/5

Google

All those who helped with the sale of my flat from Coulters were incredibly easy to work with, they made the whole process very easy, having had a bad experience previously and with a potentially challenging property I was so impressed at how efficiently they worked and got the sale of my property underway in no time at all. I have no hesitation in recommending them.

Iona · 25 September 2024

Agent replied · 23 October 2024

Hi Iona, thank you for taking the time to leave this review! We are delighted to hear that you were happy with the services we provided and we wish you all the best going forwards.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Coulters's Google reviews

Questions about Coulters

How many reviews does Coulters have?

Coulters's Edinburgh office has 290 reviews across 1 platform: 290 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Coulters's rating?

Coulters is rated 4.8 out of 5 across all 290 reviews, and 4.8 out of 5 on Google from 290 reviews, checked 9 October 2026.

Where is Coulters's Edinburgh office?

Coulters, 19 Hope Street, Edinburgh EH2 4EL.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.