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Coulters reviews

4.8

★★★★★ Excellent

290 reviews across 1 platform

19 Hope Street, Edinburgh EH2 4EL

Coulters's Edinburgh office at 19 Hope Street is rated 4.8 out of 5 across 290 reviews on 1 platform, including 290 Google reviews rated 4.8. Checked 9 October 2026.

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4.8 / 5

290

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.

5/5

Google

Coulters offered us an excellent service acting for us on both the sale of our existing property and the purchase of our new home. We were well looked after by Nicki and team for the marketing and sale of our flat in Newington. Struan and Nicky paid good attention to detail with all conveyancing matters. They were also very helpful in answering our queries and providing us with advice and guidance along the way. They acted quickly when instructed. We felt well looked after. Highly recommend them.

Josh · 11 June 2024

Agent replied · 17 June 2024

Hi Josh, thank you so much for this lovely review! It was a pleasure acting for you and we wish you all the best with your new home.

5/5

Google

I sold my property through Coulters in Edinburgh and I cannot recommend them highly enough! From start to finish they were excellent, proactive, responded quickly and went above and beyond to help. No question was too big or too small. Marketing looked extremely smart and the online tracking of viewings and feedback was very smooth and helpful. It was also great having the agent and solicitors within the same company. A very very big thank you to Francesca and Jennifer, Struan and Nicky. I’ll definitely be using them again should I need to in the future! Thank you!!

Fiona · 18 May 2024

Agent replied · 17 June 2024

Hi Fiona, thank you so much for taking the time to leave such a lovely review. It was a pleasure to act on your behalf and we wish you all the best going forward.

5/5

Google

I used Coulters for both sale and buy processes. The team was professional, friendly and, most importantly in these situations, reassuring. The online sale tracking portal is well made and really useful. A special thanks to Aileen for her work on both processes - it was a pleasure to work with. A mention to Francesca (for the honest and straightforward approach on valuation) and Lisa for keeping up to date with things. Coulters should be seen as the benchmark on the estate agent and conveyancing market & I will definitely use them again.

António · 18 May 2024

Agent replied · 17 June 2024

Thank you for taking the time to leave this lovely review António. We are so delighted to hear that you were happy with the services we provided and we wish you all the best going forward!

5/5

Google

I can't recommend Coulters highly enough. I just had my property title changed and everything went beyond smoothly. Special thanks and appraisal to Struan for his help, advices and support. He didn't just help me move the title, he become my trusted adviser on every matter. He is extremely thoughtful, caring and supportive, he looked at the details and made sure I will be OK. For someone going through their first time buying or changing titles, I had no idea what's needed, how long will take, etc. Struan was with me every step of the way. This is the second time I work with him and would absolutely recommend him to all my family and friends. He is the people person you need when dealing with property matters and you can be 100% sure he will look after you.

Yana · 18 April 2024

Agent replied · 17 June 2024

Hi Yana, thank you so much for taking the time to leave this lovely review. It was a pleasure acting for you and we wish you all the best going forwards.

5/5

Google

I had Caitlin Houliston and Aidan Tuohy at the helm of my sale and purchase of a property and I can not recomend them both enough and the Coulters team. The entire process was seamless. Both C & A where always extremely responsive and personable. C answered my many many questions throughout the process of the sale and purchase of another property and I never felt out of the loop or unaware of what was going on. They both made made my entire experience smooth and easy and stress free. This was done in the run up to Christmas when everyone is so busy so I really appreciated the patience and professionalism they carried through out. I would happily recommend Coulters as a result of the type of team they have such as C & A.

Georgina · 19 December 2025

Agent replied · 26 December 2025

Hi Georgina, thank you for this lovely review! It was a pleasure assisting you with your move and we wish you all the best in the future.

5/5

Google

Could not thank Rachel enough for all the work she put in getting my recent purchase over the line. Great service

Mati · 16 March 2026

Agent replied · 16 April 2026

Hi Mati, thank you for taking the time to leave this review. It was a pleasure acting for you and we wish you all the best going forwards.

5/5

Google

Coulters have just handled the selling of the first of two flats we are selling in Edinburgh. We have to say the experience has been totally stress-free. Rosie who was managing the sale responded to every single email with no delay at all - and always so positive and helpful. The team managing the viewings were equally efficient, timely and utterly charming! We are so delighted that we chose this company which was a little more expensive than some others we looked at, but worth every penny.

Bryony · 12 December 2025

Agent replied · 26 December 2025

Hi Bryony, thank you for taking the time to leave this lovely review. It was a pleasure assisting you with your sales, and we wish you all the best in the future!

5/5

Google

Coulters have offered fantastic support and advice throughout my home-selling process, and I will be using their legal team again during the purchase of a new home. Jennifer took over in the marketing department after my original advisor retired, and she has gone above and beyond in every aspect of her role. She has taken a very human, friendly and empathetic approach to helping me sell our family home of 30 years, and I have felt very well supported at every stage. Neil in the legal team has been professional, friendly and clear in all his communications with me, and like Jennifer clearly has an appreciation of the emotional aspects of the home-selling process, rather than taking a purely practical approach. I'm very grateful to them both.

S · 5 December 2025

Agent replied · 26 December 2025

Thank you for taking the time to leave this review. It was a pleasure assisting you with your move, and we are delighted to hear that you were happy with the service we provided. Wishing you all the best going forwards!

5/5

Google

Coulters came recommended to me by a friend when I was looking to sell my flat. At every single stage of the process, I was always kept up to date, informed and reassured. The entire team are not only professional but personable and friendly. Francesca, Nicki and Lisa were always on hand to walk me through each step. I cant recommend them more highly.

Diana · 24 November 2024

Agent replied · 8 December 2024

Hi Diana, thank you so much for taking the time to leave this lovely review. We are delighted that you were happy with the services we provided and we wish you all the best going forwards!

5/5

Google

Amazing service. Sinead is a top professional, extremely helpful throughout a seamless purchase process.

George · 26 March 2026

Agent replied · 16 April 2026

Hi George, thank you for this review. It was a pleasure assisting you with your purchase!

5/5

Google

Sinead and Louise were both excellent throughout my recent sale and purchase, providing clear guidance and support at every stage. Many thanks!

LG · 16 January 2026

Agent replied · 16 April 2026

Thank you for taking the time to leave this review, we are delighted to hear that you were happy with the services we provided. Wishing you the best going forwards!

5/5

Google

We recently used Coulters for the purchase of our new home and the transfer of an existing property and we couldn’t be happier with the services provided. Aidan was superb in providing the best options available, throughly explaining the process in a manner that’s easy to understand & always on hand to respond to any queries we had. Sinead, Louise & Caitlin were also fantastic and they never left us waiting for updates and always made sure qe understood the next steps were. The whole process was seamless and stress free and we couldn’t recommend enough! Thanks again! Laura, Sean, Frank & Stan 🐶🐶

Laura · 19 April 2025

5/5

Google

We were very happy with Coulters at every stage of selling our flat. Nicki stood out with her experience and taking the time to understand our individual circumstances. Marketing and communication were excellent. Lisa was very professional and at every stage communication was great. Judy’s professionalism was appreciated at the final stages. What was promised was delivered and we felt we were in safe hands during an inevitably stressful process.

Brenda · 9 August 2025

5/5

Google

Coulters provided us a really good service in marketing and selling our fathers property. All the team were professional and really helpful through out the process. Even though I was in Australia and my sister in Scotland they kept us both updated and it was a positive experience from beginning to sale completion. The Coulters client login page was good for tracking interest in the property. I would like to thank Nicola Douglas &.Lisa Glendinning for their professional ,friendly help with the marketing & selling of the property and listening to us about the valuation of the flat. I cannot commend Coulters legal team high enough, in particular Jill Andrews. She was efficient informative and a good communicator and made the process easy for us. I can highly recommend Coulters and all the team we were involved with in the selling of the property. Really great customer service from all departments and team members.

Linda · 21 September 2023

Agent replied · 17 June 2024

Hi Linda, we're so pleased to hear you were happy with the service you received. We'll pass your feedback on to the rest of the team.

5/5

Google

Our experience with Coulters from the initial valuation to the selling of the property has been an extremely positive experience. Francesca Hill, senior property valuer, expertly guided us through the marketing and service options and gave invaluable advice in preparing the property for sale. The brochure and video were of a high quality and the portal was also most informative in terms of viewings and feedback. Jenny Carswell has been our main point of contact. She is personable, approachable and a most competent sales manager. Her communication has at all times been excellent providing us with regular updates, pertinent advice and suggestions and always responding promptly when contacted. Her team were also well briefed so able to answer any of our queries and we were able to contact Gillian Martin, viewing agent, if we had to clarify anything about the property. It has been a pleasure working with knowledgable, helpful and professional members of the team at Coulters. Louise and Michael Bisset

Margaret · 22 August 2023

Agent replied · 17 June 2024

Hi Margaret, thank you for your kind review, we're so pleased to hear you had a great experience selling with Coulters. We'll pass along your feedback to the rest of the team.

5/5

Google

We used Coulters for the purchase of our new house. Chevaughn was great at keeping us up to date throughout the process, we never felt like we were chasing for answers. Chevaughn was great at going over important areas of the documents to make sure we understood what we were reading, we never felt like we were asking 'silly' questions as she was very professional and friendly in her responses. Would recommend Coulters for a quality service.

Emma · 10 April 2025

5/5

Google

Great service by Caitlin and her team on our sale. Regular communication with concrete updates and information, proactive in progressing matters including with the other side. Would recommend for a highly cost-effective and efficient professional service.

Richard · 15 April 2026

5/5

Google

I had a fantastic experience working with Coulters. Aidan and his team were professional, knowledgeable, and always responsive. They took the time to understand my needs and made the entire process smooth and stress-free. Highly recommend to anyone looking for a reliable and dedicated Solicitor. Thank you again guys!

Connor · 13 December 2024

Agent replied · 9 January 2025

Hi Connor, thanks so much for taking the time to leave this review. It was a pleasure to assist you, and we wish you all the best in the new year!

5/5

Google

Completed on a flat purchase yesterday moving from Norwich to Edinburgh, Straun & Nicky made something that I thought was going to be one of the most stressful things I'll do in my life into a very stress free experience. Always happy to answer any questions I had no matter how small they were. Highly recommend them. Thanks again!

Garry · 16 June 2024

Agent replied · 24 August 2024

Hi Gary, thank you so much for taking the time to leave this lovely review. It was a pleasure to act on your behalf and we wish you all the best with your new flat.

5/5

Google

Coulters have been a brilliant support in the sale of my property and my onward purchase. Throughout the sale, Jenny and the team kept me up to date, moved at pace and my property sold within 14 days, which was much quicker than I had anticipated! I can’t recommend Coulters enough and believe that their marketing strategies and market knowledge absolutely contributed to the fantastic offers I received. Thanks Coulters!!

Dee · 18 June 2023

Agent replied · 17 June 2024

Morning Dee, thank you for taking the time to provide such kind feedback. We're delighted to hear that you had a great experience with Jenny and the rest of the team - we'll pass along your feedback.

5/5

Google

My family would like to thank all the staff at Coulters for dealing with our house sale. The service has been efficient, professional and friendly. Everything was dealt with in a timely manner and we were kept updated every step of the way. Great service and I would recommend

Karen · 17 August 2024

Agent replied · 23 October 2024

Hi Karen, thank you for taking the time to leave this lovely review. We are delighted to hear that you were happy with the services we provided, and we hope to assist you again in the future. All the best!

5/5

Google

Amazing journey from start to finish. The marketing brochures and video for my property were fantastic to start with. Through out the process of selling, I was well informed with the progress and very pro-active in their part. I was very impressed and would recommend Coulters to anyone.

Carsan · 16 February 2026

Agent replied · 16 April 2026

Hi Carsan, thank you for this lovely review. It was a pleasure assisting you with your sale. Wishing you all the best!

5/5

Google

Wholehearted recommendation. Utterly professional from start to finish and made what felt like a complex rural purchase very straightforward. Struan and Nicky were one step ahead of the game and very easy to work and communicate with. Attention to detail and knowledge was second to none. I am very grateful and will be using Coulters for all future property transactions.

Greta · 20 December 2023

Agent replied · 17 June 2024

Thank you for this lovely review Greta. It was a real pleasure acting for you and we hope that you are very happy with the new home.

5/5

Google

I can’t recommend these guys enough! Brilliant service from start to finish. Aidan and his team kept us up to date and informed throughout the whole process.

Adam · 16 May 2025

Agent replied · 27 May 2025

Hi Adam, thank you for your review! We are delighted to hear that you would recommend our services. Wishing you all the best going forwards.

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Read Coulters's Google reviews

Questions about Coulters

How many reviews does Coulters have?

Coulters's Edinburgh office has 290 reviews across 1 platform: 290 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Coulters's rating?

Coulters is rated 4.8 out of 5 across all 290 reviews, and 4.8 out of 5 on Google from 290 reviews, checked 9 October 2026.

Where is Coulters's Edinburgh office?

Coulters, 19 Hope Street, Edinburgh EH2 4EL.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.