Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAll the staff at Arden are professional enough to solve the problems of tenants.
Specifically Kate explained very clearly when we first got transferred from other agency.
Santosh · 11 January 2026
Agent replied · 11 May 2026
Hi Santosh,, thanks for taking the time to leave such a lovely review.
★★★★★ 5/5
GoogleArden has been fantastic throughout my time them. My Property Manager Malcolm is always attentive and proactive. Any problems are dealt with straight away. First Class service.
Margaret · 23 May 2024
Agent replied · 23 May 2026
Thank you very much Margaret!
★★★★★ 5/5
GoogleWould highly recommend Arden Property Management.
I have been a tenant in a property managed by them for years and everything has …
Sarah · 9 February 2026
Agent replied · 9 May 2026
Thanks Sarah, so kind to mention Kat and Azaia, it makes a real difference to feel appreciated by our tenants and these two team members work really hard to look after you.
★★★★★ 1/5
Google100% do not recommend doing business with Arden.
Nick · 3 June 2026
Agent replied · 4 June 2026
Hello Nick, I am sorry that you have decided to leave this review, and I am also sorry that there were deductions from your deposit which you were unhappy about. we do need to get properties back cleaned to a professional standard at the end of a tenancy.
★★★★★ 5/5
GoogleWhole experience has been hassle and stress free. Our letting agent is super friendly, reliable and professional. 0 complaints on my end.
Ben · 8 February 2026
Agent replied · 8 May 2026
That is very good to hear, thank you Ben!
★★★★★ 5/5
GoogleVery helpful in the process of applying to moving in to the property, any problem is dealt with quickly and efficiently.
Robert · 9 February 2026
Agent replied · 9 May 2026
Thanks Robert!
★★★★★ 5/5
GoogleI have had nothing but positive experiences with Arden. The owner Catriona is knowledgeable and has helped me in understanding the letting process.
Nigel · 23 May 2024
Agent replied · 23 May 2026
Thanks for your review Nigel!
★★★★★ 5/5
GoogleArden was great. They have helped me from start to finish. Maryam was also great in helping us with everything during our viewing.
Susan · 23 May 2024
Agent replied · 23 May 2026
Thanks for leaving such a lovely review Susan!
★★★★★ 5/5
GoogleTommy was very helpful and responded swiftly to resolve my query. I would gladly deal with him again in the future.
Austin · 23 May 2024
Agent replied · 23 May 2026
Thanks Austin, that's great to hear!
★★★★★ 5/5
GoogleGreat experience with Arden. Malcom has been our property manager for years and he is always there when we need him.
Mac · 23 May 2024
Agent replied · 23 May 2026
Thanks for this review, we really appreciate you taking the time to leave it.
★★★★★ 5/5
GoogleTommy and the team delivered a great service for a difficult task to recover from the flooding.
NICHOLAS · 23 May 2024
Agent replied · 23 May 2026
Thanks very much Nicholas, I will pass on to Tommy he will be delighted to hear this.
★★★★★ 5/5
GoogleCatriona was very helpful navigating the Arden let only process. Will look to utilise her next time.
Rory · 23 May 2024
Agent replied · 23 May 2026
Brilliant Rory, look forward to working with you in the future!
★★★★★ 5/5
GoogleCalum has been extremely attentive to all my questions and requests. I would highly recommend his services.
Cale · 23 May 2024
Agent replied · 23 May 2026
Glad to hear that Calum has been looking after you well.
★★★★★ 5/5
GoogleI commend Lisa England & Arden Property Management for their professionalism. Lisa was always friendly, helpful and sincere. I was pleased with the renting procedure. Lisa and her colleagues were always available to me, and the lines of …
Nikitas · 9 October 2022
Agent replied · 23 May 2026
Thanks so much for such a lovely review and taking the time to leave it. I will make sure Lisa sees your review, she will be really pleased!
★★★★★ 5/5
GoogleGreat service, cannot recommend enough! Take the stress out of being a landlord.
Dyan · 8 February 2026
Agent replied · 8 May 2026
Thanks Dyan! Much appreciated
★★★★★ 5/5
GoogleMalcolm was very helpful and full of advice when showing us a property. Much appreciated.
Eddie · 23 May 2024
Agent replied · 23 May 2026
HI eddie,
Glad to hear that Malcolm has been able to assist you.
★★★★★ 5/5
GoogleTommy was a great guy to work with. Would use the Arden again. Thanks
Ross · 11 May 2024
Agent replied · 11 May 2026
Thanks Ross
★★★★★ 5/5
GoogleArden are amazing. They take all the stress out of renting a property.
Tanya · 11 January 2026
Agent replied · 11 May 2026
Thanks Tanya, what a great review, this is exactly what we aim to do for all of our landlords!
★★★★★ 5/5
GoogleI have dealt with Arden for over a year now, Tommy and his team have been very kind the entire time and are very reactive for their landlords and tenants. Very fortunate to be able to work alongside such a fantastic team, keep it up guys!
Ailie · 23 May 2020
Agent replied · 23 May 2026
Thank you Ailie, what a great review!
★★★★★ 5/5
GoogleLisa England has been a super star ! She has supported me superbly with closing out the end of lease with a difficult tenant, attending to repairs, cleaning etc and quickly finding a new tenant. Nothing was too much trouble for her.
Neil · 23 May 2021
Agent replied · 23 May 2026
What a great accolade for Lisa, thanks Neil for leaving such a glowing review!
★★★★★ 5/5
GoogleMy experience with Arden has been fantastic so far especially their customer service has been very great as they are always ready to help out whenever you call them. Their response to maintenance issue has also been very encouraging and great as well. I hope they keep this fire and momentum up. The company is generally doing great.
Gideon · 23 May 2024
Agent replied · 23 May 2026
it is great to get such a fantastic review from a tenant, thank you so much!
★★★★★ 5/5
GoogleA professional, caring and helpful company.
Lindsay · 8 February 2026
Agent replied · 8 May 2026
Thank you for taking the time to write this review, much appreciated.
★★★★★ 5/5
GoogleAlways looking after out interests - and the tenants.
Norman · 11 January 2026
Agent replied · 11 May 2026
Thanks Norman, it is a pleasure working for you, which we have been doing ow for over 18 years!
★★★★★ 5/5
GoogleMoving with Arden was the best experience I ever had. It was smooth and quick. Thank you for your hardwork guys!
Zakariya · 11 September 2025
Agent replied · 11 May 2026
Thanks Zakariya for taking the time to leave this review, much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.