Trusted Agent profile · Edinburgh
Verified
★★★★★
240 reviews across 1 platform
43 Morningside Road, Edinburgh, EH10 4DR
Arden Property Management's office in Edinburgh, at 43 Morningside Road, is rated 4.4 out of 5 across 240 reviews on 1 platform, including 240 Google reviews rated 4.4.
Arden specialise in Edinburgh property management and provide a flexible, professional service which includes a no let no fee guarantee and no upfront charges for fully managed properties.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
GoogleAs a supplier to Arden Property Management I've had a great experience working with Tommy Kirkwood. He's consistently helpful, efficient, and always quick to respond, which makes the whole process straightforward, and stress-free. A professional company with staff to match.
Thanks for this great review!
5/5
GoogleThe Arden team have great communication and is always there when you need them to help. They use very good maintenance service companies that provide prompt and excellent services. Try Arden if you are looking for a property to rent!
Thank you Isabel, this is great to hear, I very much appreciate your comments
5/5
GoogleI have only recently started renting from Arden. I must say the entire experience has been great. I started by talking to Azaia who helped find me a property that suited me. Once I found a flat I liked, Morag helped me with the application …
HI Sean, Thanks so much for this review, it is lovely to hear that all of the team members with whom you have dealt, have looked after you the way we want our tenants to be looked after!
5/5
GoogleI have used Arden PM to manage my house for many years.. All issues dealt with professionally and I always felt they had both my interests and the tenants interests as a top priority. They have continued to provide support while I look to sell my house and would be using this company again next time if that happens .
Thanks very much Ross, what a great review!
1/5
GoogleI don’t really even know where to begin with this - there were too many moments of madness that I could spend a while essaying here. But I’m not going to give my time to that. All I can say is that if you wish to preserve your sanity/any …
Hi Sam, I am sorry that you have felt the need to leave a 1 star review, I really don't think we deserve it. I am sorry that there were deductions for cleaning from … More
1/5
GoogleAwful company who only want to get as much money from tenants as possible. We wanted to swap out one of our people on our 3 person Tenancy, they forced us end one tenancy agreement and to fully move out for 1 week, took money from our first …
Hi George, I am really sorry that you feel you have received poor service from us. We explained fully all of the circumstances around a new tenancy prior to you … More
5/5
GoogleThe letting agency was professional, responsive, and very helpful throughout the rental process. Communication was clear, and everything was handled efficiently, making the move-in smooth and stress-free. I’m very happy with the service provided
Thank you Alvaro!
5/5
GoogleHaving been with Arden for several years I have found them friendly and helpful as well as professional with queries being met on a personal level so I don't feel like just 'a number' which is important.
Hi Moira, thanks for this review and I am so glad that you feel valued, you are. Our service is very much aboout looking after prople and their properties, not the other way around.
5/5
GoogleArden are a really excellent company to work with in all respects. First class communications, problem solving and fair, I can recommend their services in the property management sector unreservedly.
Thank you Dave, much appreciated
5/5
GoogleMalcolm was very helpful and professional at all stages of the tenancy and any issues were resolved very quickly. Overall it was a great service - thank you very much Malcolm and the whole team.
Hi Katie! Thank you so much for taking the time to leave a review. We really appreciate this.
1/5
GoogleMe and my wife arranged a viewing on a flat with this company. They then cancelled 20 mins before the viewing by which time we had arrived at the property. Very unprofessional. The secretary we spoke to was also disrespectful and couldn't care less.
HI Steven, I am really sorry we had to cancel, but we had a successful application and the … More
5/5
GoogleFantastic company to deal with, Tommy was a tremendous help in resolving an issue in my property, knowledgeable and always quick to respond, I would certainly recommend to anyone looking for management in Edinburgh.
Thanks for your review Duncan!
5/5
GoogleOtilia has been my property manager for over six months, and I have found her extremely approachable and helpful. Quick to notify me of any issues at my property and efficient at resolving them.
HI gill, Thanks for this great feedback for Otilia!
5/5
GoogleI would like to commend Arden Properties for their help and support while trying to relocate my son to Edinburgh. They were polite and helpful during what I now appreciate is a very difficult and demanding time of the year. Azaia Pearson …
Thank you so much Edwina for leaving such a lovely review of Arden and in particular Azaia, he will be really pleased to hear your kind words. I am sorry that we didn't have anything suitable for your son this time around but please remember us in the future and we will be happy to help.
5/5
GoogleAll staff have been very good! They look after the property and arrange timely repairs. I am very happy with their management style and regular updates.
Thank you Shweta, it is a pleasure to look after your property, which we have been doing for many years now. Thankyou!
5/5
GoogleArden property always provides the highest standards for a tennants. They are very organised and helpful. Compare to other agencies they(in my opinion)leading with full profesionalism.
Thanks for such a wonderful review, this is very much appreciated!
5/5
GoogleArden have managed 4 properties for us for many years. They are helpful, responsive, professional and excellent value. We would have absolutely no hesitation in recommending them.
Thanks Robin, This is much appreciated!
5/5
Googlei work with a Company who carry out damp inspections for Arden Property Management. Tommy and his colleagues provide the correct information, photos before we head …
Thanks Robert, it is a pleasure working with you.
5/5
GoogleCatriona always very responsive to my enquiries and very helpful pertaining to the nitty gritty stuff of my flats! Thanks to Malcom for the prompt HMO renewals. Well done Arden!
Thanks BJ, it’s a pleasure to look after your properties
5/5
GoogleAs a landlord living afar, and with letting regulations becoming increasingly complex, I required a letting agent to look after my Edinburgh property. Catriona at Arden was recommended to me by a good friend who had tried and tested …
Thank you for such an amazing review Carol!
5/5
GoogleRented from Arden last year and found them to be very professional in every regard even long after I'd moved out. Needed copies of some documents which I'd misplaced almost a year after moving out and they got back to me almost immediately, thanks Catriona!
You are welcome, thanks Nick!
5/5
GoogleCatriona has been great with managing our properties for years. Regular property visits make sure all issues are sorting quickly. I Would highly recommend Arden as a letting agent!
Thanks for this great review, it is really appreciated!
5/5
GoogleCatriona and her team at Arden have given us excellent service in the 20 years they managed our property. I would recommend them to anyone. Friendly and efficient.
Thank you David
5/5
GoogleExcellent agents, smooth transition from Smart to Arden, still the same service and I couldn’t be happier having Arden and Kat manage our property.
HI Rozanne, that is great to hear, always a worrying time when things change but we are all here to help, including Kat! Thanks for taking the time to leave the review, that is really apprciated.
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