Trusted Agent profile · Edenbridge Ashford Rye
Verified
★★★★★
508 reviews across 2 platforms
13a High Street, Edenbridge Ashford Rye, TN8 5BW
FW Estate Agents's office in Edenbridge Ashford Rye, at 13a High Street, is rated 4.5 out of 5 across 508 reviews on two platforms, including 501 Google reviews rated 4.5.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have bought and sold 5 times in my lifetime and I have to say Tim is the best agent I have ever used because he was calm, not pushy, helpful and despite this ...Read all 3 from sellers
Where do I start with my positive comments about this company. Management, rentals department and sales department 5 star, excellent and at very reasonable ...Read the review from landlords
FW Estate Agents has a personal and bespoke approach to selling or letting your home. We will challenge the perceptions that people have of estate agents by showing that we can be honest, straight talking and highly professional. We will do exceptional things every day and not be tied to the High Street way of working and hours. As a Digital Agent where 98% of business is accessed through portals, we will offer you a unique service where we can offer the highest level of personal attention Our concept is remarkably simple; we will provide you with a dedicated Personal Relationship consultant to guide you through every stage of the process, from marketing to moving. We will handle a limited portfolio of properties, thereby making sure you our client is looked after and we maintain a relationship throughout the journey of the sale Our digital estate agent covers Kent, Surrey and Sussex focusing on offering high levels of customer service specialising in Property Sales, Lettings, Management, and land and New homes. We offer • Clear transparent pricing • Personal service • Support from customer services available • Online chat available • Internet Portals • Competitive fees • Digital Marketing We are very proud to announce that we were a finalist at the Property Wire Awards Online/hybrid Estate Agents which is a major achievement.
Every review we hold for the Edenbridge Ashford Rye office, from every platform, shown as written. First names only.
5/5
GoogleThe PVS team are amazing to work with. They travelled all the way down to Cornwall for two days of filming content for our business. Despite staff reluctance to be on camera they coaxed everyone out of their comfort zones to get some excellent video content for the business whilst making it an enjoyable experience
We loved our time with you and your amazing team and we can’t wait to come back and see you soon!
5/5
GoogleChris and Matt are great people to work with, very knowledgeable in their field, friendly and clearly care about the businesses they work with. The whole team behind them are also committed to delivering the service offered, and often go out of their way to exceed expectations. would definitely recommend them to anyone and everyone
Thank you, Rob! We're thrilled to hear your positive feedback. Chris, Matt, and the entire PVS Media team are dedicated to exceeding our clients' expectations. Your recommendation means the world to us, and we look forward to working with you again in the future!
5/5
GoogleKings have just re let my two properties in Tunbridge Wells. As always the level of customer service was exceptionally high. The entire team are super responsive, knowledgeable and helpful. They also manage both properties and over many …
Thank you so much for the lovely review and for continuing to trust us with both of your Tunbridge Wells properties. Re-letting them and managing them over the years has been a real pleasure. I’ll share your kind words with the team, they’ll be thrilled you found us responsive, knowledgeable and helpful.
5/5
GoogleBest estate agents I have used. It was mainly Gemma and Lauren who dealt with the sale of my home so efficiently but a huge thank you to the whole team for helping. It took a while but we got there in the end. Their communication, local …
Hi Kelly, Thank you so much for your kind words and recommendation. We’re thrilled to hear … More
5/5
GoogleDuring the tenancy, the Lettings team were incredibly supportive if we had any issues. During the end of the tenancy, they were again transparent and communicated extremely well. I have nothing but positive interactions with everyone there. Thank you, and wish everyone all the best.
Really appreciate the review, Dylan Stead. Delighted we could help, Kings Estates.
5/5
GoogleThe end of a tenancy is a notoriously thorny period to navigate and it will always be difficult to please everybody. As a letting agent, I have found Collette Naylor from flatfair to be responsive, solution focussed and a pleasure to work with, I would recommend her highly.
Hi Sarah, Thank you for your kind words! We’re glad to hear Collette has been so supportive during tenancy ends, and we’ll be sure to share your feedback with her. Best wishes, flatfair team
5/5
GoogleGreat service from Brogan and the rest of the team. First time I have felt taken care of and not neglected as a tenant in a managed property.
Thank you Peter for your 5* Review. We will be sure to pass on your feedback to Brogan.
5/5
GoogleWe have dealt with both Nick and Craig for our sale and purchase respectively and both have been incredibly professional, productive and informative through out the whole process. Whilst the chain was long, Craig took responsibility for …
Thank you so much for your kind words Gary. We’re delighted to hear that both Nick and Craig were able to make your sale and purchase run as smoothly as possible. It’s great to know their communication and hard work helped keep things … More
1/5
GoogleAre trying to take hundreds of pounds of me for a mould issue left behind in a flat I rented which was a problem before I moved in as I spoke to previous tenant. They are denying it ever being there even though the landlords themselves …
Dear Dolly, We're sorry to hear of your experience with your landlord. … More
5/5
GoogleI received excellent service and support for the sale of my house from the Barnt Green - Oulsnam Sales Team. Very friendly and helpful at all times and a special thank you goes to Shelbi -Branch Manager.
We really appreciate you taking the time to leave such a lovely review Keith. We will be sure to let the ladies in the office know how pleased you have been with the service.
1/5
GoogleTerrible service - stay away. Communication is slow and they are refusing to provide me with a statement on how much the tenant has paid them and how much is due back to me.
5/5
GoogleWould highly recommend as they offered great mortgage advice, were efficient in fulfilling requests and communication throughout the brokering process was excellent
Hello Lesley Thank you for taking the time to leave your positive review, your feedback is greatly appreciated. … More
5/5
GoogleWe had a great experience buying our home. Anita and Will couldn't have been more helpful and efficient in getting the process completed. We felt very supported from start to finish. They were prompt in getting back to us with anything we needed to know and are very reliable people to deal with. Strongly recommend.
Thank you so much Anna for the lovely feedback. We are delighted we could help you all as a family to begin your new chapter and make happy memories in your new home. Always here for you all. Kind regards Will and Anita Ewemove estate agents
5/5
GoogleI have worked with PVS for a number of years now across a wide range of our clients and I can't recommend them highly enough. Always great to work with, clear on pricing and briefs, a joy to have on a shoot and at an event and the creative output is second to none.
Thrilled to be the go to for WiEA - thanks so much.
5/5
GoogleWhilst the automated AI chat bot is improving day by day and is a great addition to the front line support team, the actual support team are professional, courteous and very helpful in answering my questions and resolving any issues that I have.
1/5
GoogleBased on my personal experience with using this system, I completely disagree with the positive reviews on here. All service people I have talked via the live chat box has not been helpful and the response time is unbelievable, I had the …
5/5
GoogleI have used PVS on several occasions - studio recordings of agents, promo videos and conference converage. In every piece of work they have listened to my needs, added creative value and delivered brilliant results and a value for money pricepoint. And they are a great bunch to work with too!
Thank you so much, Verona! We're thrilled to hear that you've had such positive experiences with us. Your trust in our team for your video production needs means the world to us. We're glad we could bring your vision to life while providing great value. We loved creating the 360 immersive video with you at the Space Centre for your conference. Looking forward to working with you again soon!
5/5
GoogleThe whole team are incredible - so welcoming and put you straight at ease from the moment you meet them. They tell you exactly what to do and genuinely don't mind how many takes it takes to get it right! An amazing all round team to work with and I 100% recommend them.
Your team are great Laura!
5/5
GoogleI had a fantastic experience purchasing my property at 101 Mahon Close, and I would highly recommend the team. …
Hello Faezeh! It was a pleasure working for you, and Mesut would like to also thank you for all your patience and assistance throughout the sale. We look forward to working with you again in the future. Wishing you all the best and thank you for your Kind Words from Mesut and The Team
5/5
GoogleI couldn’t be happier with my experience with Eve Move. From start to finish, the process was smooth, professional, and completely stress-free. James, my agent, went above and beyond to help with every detail, always friendly, approachable, …
Thanks so much Anna, James and the team are thrilled to hear this. It’s wonderful that his friendly approach and expertise made the process so smooth and stress-free. They really appreciate the kind words and your recommendation.
5/5
GoogleThe team are friendly, insightful and helpful. They help with every step of the way.
Hi Tony Thank you for your kind words.
5/5
GoogleArden have managed 4 properties for us for many years. They are helpful, responsive, professional and excellent value. We would have absolutely no hesitation in recommending them.
Thanks Robin, This is much appreciated!
1/5
GoogleIt took Flatfair four whole months to issue us with the outcome of our tenancy. Ridiculously long given the place was spotless and the estate agent listed no flaws with state of it.
Hi Tom, I'm sorry to hear of this delay. When a tenancy appears to have ended according to our records, flatfair are proactive in reaching out to managing agents to confirm that the tenancy has indeed come to an end. If no confirmation is provided, we'll close the plan on our system based on the information we hold. If you could reach out to us via endoftenancy@flatfair.co.uk from your registered email address, we can locate your specific plan and advise exactly what could have created the delay. I look forward to hearing from you. Best regards, Damola Head of Customer Operations
5/5
GoogleWas a pleasure dealing with the staff at Kings , highly recommended
Hello Abraham Thank you for your positive review, your feedback is greatly appreciated. Kind Regards All the team at Kings Group, Enfield Town
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 4.9 out of 5 on average. For example, NICOLA wrote: "I have bought and sold 5 times in my lifetime and I have to say Tim is the best agent I have ever used because he was calm, not pushy, helpful and despite this ..."
