Trusted Agent profile · Edenbridge Ashford Rye

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FW Estate Agents Edenbridge Ashford Rye reviews

4.5

★★★★★ Excellent

508 reviews across 2 platforms

13a High Street, Edenbridge Ashford Rye, TN8 5BW

FW Estate Agents's office in Edenbridge Ashford Rye, at 13a High Street, is rated 4.5 out of 5 across 508 reviews on two platforms, including 501 Google reviews rated 4.5.

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4.5 / 5

501

Reviews on Google

This office

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4.9 / 5

7

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About FW Estate Agents Edenbridge Ashford Rye

FW Estate Agents has a personal and bespoke approach to selling or letting your home. We will challenge the perceptions that people have of estate agents by showing that we can be honest, straight talking and highly professional. We will do exceptional things every day and not be tied to the High Street way of working and hours. As a Digital Agent where 98% of business is accessed through portals, we will offer you a unique service where we can offer the highest level of personal attention Our concept is remarkably simple; we will provide you with a dedicated Personal Relationship consultant to guide you through every stage of the process, from marketing to moving. We will handle a limited portfolio of properties, thereby making sure you our client is looked after and we maintain a relationship throughout the journey of the sale Our digital estate agent covers Kent, Surrey and Sussex focusing on offering high levels of customer service specialising in Property Sales, Lettings, Management, and land and New homes. We offer • Clear transparent pricing • Personal service • Support from customer services available • Online chat available • Internet Portals • Competitive fees • Digital Marketing We are very proud to announce that we were a finalist at the Property Wire Awards Online/hybrid Estate Agents which is a major achievement.

Reviews

Every review we hold for the Edenbridge Ashford Rye office, from every platform, shown as written. First names only.

5/5

Google

The Arden team have great communication and is always there when you need them to help. They use very good maintenance service companies that provide prompt and excellent services. Try Arden if you are looking for a property to rent!

Isabel · 2 February 2026

Agent replied · 2 June 2026

Thank you Isabel, this is great to hear, I very much appreciate your comments

5/5

Google

10/10 on customer service. I rented a studio in Chalk Farm for a year and ended up staying for three - fantastic location, safe, excellent use of space, the most comfortable bed, very bright with massive windows, excellent central heating …

Alma · 24 January 2026

Agent replied · 24 June 2026

Hi Adriana, thank you for taking the time to share such a thoughtful review. We’re really glad the Chalk Farm studio felt like home and that you appreciated the space, warmth, and the way Josh and Russell handled things. It’s also great to … More

5/5

Google

I would highly recommend iPropertyuk if you are looking to let out your property. I dealt with Dharmesh the owner who was prompt, efficient, and trust worthy which is very rare from my past experiences. He went above and beyond to assist in finding the right people for me paying specific attention to my requests and was diligent and thorough in his vetting of potential tennants. I will definitely be returning in the future to use his services and will not hesitate in recomending him to others.

Khalid · 4 June 2019

Agent replied · 4 June 2026

Thank you very much for your positive review, we wish you the very best. Hope we can be at your service in future.

5/5

Google

Naomi McDonald was absolutely fantastic today. She showed the property with great professionalism, was friendly, knowledgeable, and made the whole experience smooth and comfortable. Her positive attitude and excellent communication truly …

Mrs · 25 March 2026

Agent replied · 25 July 2026

Mrs Khan, Thank you for your wonderful feedback. We're thrilled to hear that Naomi … More

1/5

Google

Terrible service. requested complaints procedure and had no response.

David · 5 September 2026

Agent replied · 8 September 2026

Hi David, apologies for the lack of response, that's not the service we aim to provide. Please email feedback@global4.co.uk with your account details and we'll make sure someone gets back to you promptly.

5/5

Google

Don’t cut corners with your estate agent - paying for a good one is worth it if you want less stress during the moving process. …

Sacha · 9 May 2026

Agent replied · 9 July 2026

Thank you for sharing this fantastic feedback, Sacha. Our team fully appreciate that moving house is stressful time and will do everything we can to make the process as smooth as possible for our clients. We pride ourselves in being a … More

5/5

Google

We listed our house in July with Kings and within 2 weeks we had accepted an offer. Tom, Gemma and Lauren have all been absolutely amazing throughout the whole sale and even after completion, they are still helping us with tying up the last …

Samantha · 2 December 2025

Agent replied · 2 June 2026

Thanks so much for the FIVE-star review, Samantha Marquez! We really appreciate it, Kings Estates

5/5

Google

Russell Humphrey was instrumental in souring my current role and the service I received was outstanding. His knowledge of the recruitment process was second to none. I would happily recommend Humphrey & Kirk. Thank you Russell..

Richard · 5 August 2024

Agent replied · 5 August 2026

Thank you Richard for your kind words. Russell is fully aware of this feedback and loved helping you on this journey.

5/5

Google

The letting agency was professional, responsive, and very helpful throughout the rental process. Communication was clear, and everything was handled efficiently, making the move-in smooth and stress-free. I’m very happy with the service provided

Alvaro · 2 March 2026

Agent replied · 2 June 2026

Thank you Alvaro!

5/5

Google

Without doubt the service we experienced through the Barnt Green office was the best we have ever had! Friendly, informative, professional and a pleasure to do business with, so much better than any other agents we had dealt with! Thank you!

Paul · 29 December 2025

Agent replied · 25 May 2026

Thank you for taking the time to leave such a wonderful review Paul - we will be sure to let Shelbi, Sarah & Karen know how pleased you have been with the service received. Wishing you every happiness in your new home 🏠 …

5/5

Google

I had the pleasure of receiving guidance from Nicki Beattie at Propertymark and I couldn’t be more impressed. She assisted me with a legal query and demonstrated exceptional knowledge, professionalism, and clarity throughout. …

Adam · 23 February 2026

Agent replied · 23 May 2026

Thank you for such a lovely review, Adam. What a glowing account of our Member Helpline. We really appreciate the five stars - so pleased you're reaping the benefits of your membership.

5/5

Google

A fantastic system that is intuitive, easy to use and continually improves. It helps streamline our day-to-day processes and has become an invaluable part of our business. The support team are always responsive and helpful whenever assistance is needed. Rebecca in the support team has been a great help recently, thank you.

Emma · 9 June 2026

5/5

Google

Russell Humphrey of Humphrey & Kirk has been incredibly supportive throughout my experience with the business. Constant contact, professional, friendly and nothing has been too much trouble. Excellent service that I would highly recommend.

Carolyn · 5 August 2024

Agent replied · 5 August 2026

Thank you so much for such a lovely review. We will be sure to pass it on to Russell himself 😀 …

5/5

Google

Flatfair is great for both tenants and landlords, providing a higher deposit for the landlord and also reducing tenants move in costs. As an agent, I find the process quick and straight forward!

Katie · 1 October 2025

5/5

Google

Good alternative to deposit scheme. As long as you keep property in good condition a one off payment is just the job. Moving so expensive so if you can cut down on paying out this can be for you. Obviously if you do not look after property you will liable for damages etc. If you a good tenant it is great as not waiting around for deposit etc. Straightforward process.

Christopher · 1 January 2026

5/5

Google

This was the first time I’ve ever let my property. Dharmesh was brilliant . He was kind and compassionate and was able to explain all the steps concisely. He took over everything and found a brilliant landlord in a very affordable fully managed charge . I really highly recommend this service .

Lawen · 4 June 2023

Agent replied · 4 June 2026

Dear Lawen, Thank you for taking the time to leave us such positive feedback - it is very much appreciated, we hope to be at your service in near future again. Many thanks and best of luck.

5/5

Google

It has been a pleasure to have been in the hands of a polite and well mannered Sales Agent. Dharmesh himself gave over 100% of his time, efforts and experience in working tirelessly in doing all to seeing that our sale of our property went through smoothly even though at times other forces got in the way, he dealt with all superbly. We would like to say a great big thank you to Dharmesh and iPropertyuk.

Sandra · 4 June 2018

Agent replied · 4 June 2026

Many thanks Mr and Mrs Carter, we wish you the very best with your future.

5/5

Google

Arden are a really excellent company to work with in all respects. First class communications, problem solving and fair, I can recommend their services in the property management sector unreservedly.

Dave · 2 March 2026

Agent replied · 2 June 2026

Thank you Dave, much appreciated

5/5

Google

Ashley at Flat Fair supported Wingate Estate Agents from 0 to 100 throughout the whole process. He was incredibly patient, responsive, and consistently followed up to make sure everything was handled smoothly. His professionalism, dedication, and attention to detail made a huge difference. Truly appreciate all the support. Highly recommended!

Wingate · 1 June 2026

5/5

Google

After using one of the bigger and well known estate agents for years, this time around, we decided to use Iproperty to let our property. We are extremely pleased with the service that we received. They are professional and incredibly helpful. Our property was let with a minimal void period. This could not have happened without the great support that we received from Dharmesh. We strongly recommend Iproperty and thoroughly satisfied with their services.

Mitali · 4 June 2019

Agent replied · 4 June 2026

Thank you for a very positive feedback. Hope we can continue to be at your service in future.

5/5

Google

Russell was amazing throughout helping me to secure a new role. He was so helpful, genuine and friendly and followed up quickly which made the process smooth. Thankyou very much :)

Kim · 5 August 2024

Agent replied · 5 August 2026

Hi Kismet, thank you for your fantastic 5 star review and congratulations. We wish you the very best in your new role 😀 …

1/5

Google

These are a contractor to my council to carry out grant funded works. We’re supposed to contact me but after weeks of waiting, I chased them. Booked an appointment and then it’s an hour after they should be here. They are not here. Despite sending reminders urging me to remember they are coming. Seems like they can’t actually remember themselves. If I was making the decisions I would fire this company. Drinking the grant funding but dragging the whole process slower with incompetence.

Tim · 11 September 2025

1/5

Google

It's the worst company i ever came across in my life. I would strongly recommend all the tenants to avoid them and use Zero deposit instead. They are very biased and unfair and only care about money. The way they operate is absolutely unlawful just never use them guys.

Moeez · 1 September 2025

Agent replied · 1 September 2026

Hi Moeez, I'm sorry to hear that you feel this way. … More

5/5

Google

A big thankyou to shelbi and the team for overseeing sale of our house. We had many set backs and problems along the way which were dealt with easily. So a big thankyou for helping us complete would definitely use again 😁 …

Danny · 29 October 2025

Agent replied · 29 June 2026

Thank you Danny. We are so pleased, despite hurdles, that you were delighted with the efforts of our Barnt Green team. We got there in the end. Thank you again for your kind words.

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Questions about FW Estate Agents Edenbridge Ashford Rye

What do sellers say about FW Estate Agents Edenbridge Ashford Rye?

3 reviews from sellers, rated 4.9 out of 5 on average. For example, NICOLA wrote: "I have bought and sold 5 times in my lifetime and I have to say Tim is the best agent I have ever used because he was calm, not pushy, helpful and despite this ..."

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