Trusted Agent profile · Edenbridge Ashford Rye

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FW Estate Agents Edenbridge Ashford Rye reviews

4.5

★★★★★ Excellent

508 reviews across 2 platforms

13a High Street, Edenbridge Ashford Rye, TN8 5BW

FW Estate Agents's office in Edenbridge Ashford Rye, at 13a High Street, is rated 4.5 out of 5 across 508 reviews on two platforms, including 501 Google reviews rated 4.5.

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4.5 / 5

501

Reviews on Google

This office

View Agents logo

4.9 / 5

7

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About FW Estate Agents Edenbridge Ashford Rye

FW Estate Agents has a personal and bespoke approach to selling or letting your home. We will challenge the perceptions that people have of estate agents by showing that we can be honest, straight talking and highly professional. We will do exceptional things every day and not be tied to the High Street way of working and hours. As a Digital Agent where 98% of business is accessed through portals, we will offer you a unique service where we can offer the highest level of personal attention Our concept is remarkably simple; we will provide you with a dedicated Personal Relationship consultant to guide you through every stage of the process, from marketing to moving. We will handle a limited portfolio of properties, thereby making sure you our client is looked after and we maintain a relationship throughout the journey of the sale Our digital estate agent covers Kent, Surrey and Sussex focusing on offering high levels of customer service specialising in Property Sales, Lettings, Management, and land and New homes. We offer • Clear transparent pricing • Personal service • Support from customer services available • Online chat available • Internet Portals • Competitive fees • Digital Marketing We are very proud to announce that we were a finalist at the Property Wire Awards Online/hybrid Estate Agents which is a major achievement.

Reviews

Every review we hold for the Edenbridge Ashford Rye office, from every platform, shown as written. First names only.

1/5

Google

Absolutely day light robbery and profiteering company Flatfair. They come up with so called adjudicators who always claim lack of evidence to thousands of pounds of damages done by tenants. This maybe a good way for tenants to pay one week …

Glenn · 1 September 2025

Agent replied · 1 September 2026

Dear Glenn, Thank you for sharing your experience and I’m sorry that you aren't happy with … More

1/5

Google

I have been a landlord for 15 years, and this is without doubt the most unprofessional service provider to the industry I have ever come across. My recent tenants that used their scheme caused thousands of pounds of damage, all evidenced …

Guy · 1 September 2025

Agent replied · 1 September 2026

Dear Guy, Thank you for taking the time to share your feedback. We appreciate your … More

5/5

Google

I spoke with Ripon today regarding the Propertymark Commercial qualification, and he was exceptionally helpful from start to finish. He explained everything clearly, walked me through the updated qualification …

Wasim · 23 December 2025

Agent replied · 23 May 2026

Thanks for sharing your experience and we have shared your feedback with the team so they can pass it on to Ripon.

1/5

Google

It should be illegal (if not already illegal) to force tenants to use Flatfair if they want to rent the property. It is advertised as being "non-compulsory" and "completely optional" but letting agents are forcing tenants to use this scheme …

Su · 1 September 2025

Agent replied · 1 September 2026

Hi, Thank you for taking the time to feedback on your experience. … More

5/5

Google

These guys are top drawer, and always go above and beyond to produce beautiful film and video for us. They adapt to the challenges of filming live events, use initiative and proactivity, and always deliver an outstanding result. Best of all, our guests, presenters and event attendees love them - they are friendly, helpful and add enormously to the atmosphere. Can't recommend them enough!

Simon · 25 November 2025

5/5

Google

Excellent agents, smooth transition from Smart to Arden, still the same service and I couldn’t be happier having Arden and Kat manage our property.

Rozanne · 2 February 2026

Agent replied · 2 June 2026

HI Rozanne, that is great to hear, always a worrying time when things change but we are all here to help, including Kat! Thanks for taking the time to leave the review, that is really apprciated.

4.8/5

View Agents
Seller

Tim Foulkes

I have bought and sold 5 times in my lifetime and I have to say Tim is the best agent I have ever used because he was calm, not pushy, helpful and despite this year being one of the worst ever for the property market with constant bidding wars and a huge lack of properties left to buy, his patience and understanding meant so much and he always knew the right thing to say to reassure me at very stressful times

NICOLA · 4 November 2022

5/5

Google

As an agent, I’ve found Flatfair to be an excellent deposit alternative solution for our tenants. The process is straightforward and hassle-free, making it incredibly easy for us to set up and explain. Our tenants have consistently been …

Sophie · 1 September 2025

Agent replied · 1 September 2026

Hi Sophie, Thank you for your kind words! We’re delighted to hear the process has been so … More

5/5

Google

PVS know the industry so well, which combined with their media services makes them the best in class and always our go-to for video content : )

RICHARD · 25 December 2025

Agent replied · 25 May 2026

Thank you, Richard! We're thrilled to hear that you consider PVS Media your go-to for video content. Your trust in our expertise means the world to us, and we look forward to continuing to provide you with top-notch services!

5/5

Google

We were with Kings for the last five years at our rental in Tunbridge Wells and I have to say that I've never had such an efficient, friendly and supportive Estate Agent experience before. …

Chris · 2 October 2025

Agent replied · 2 June 2026

Thank you so much Chris, your kind words mean alot to us

5/5

Google

Dean Wilkin has been excellent - great communication at all turns, and all round a very friendly & knowledgable guy.

Jack · 5 August 2024

Agent replied · 5 August 2026

Thanks Jack for your great review about Dean 😊 …

1/5

Google

I have serious concerns about the impartiality of this organization, which appears to be biased in favor of landlords despite claiming to be independent. I specifically highlighted a clause in the tenancy agreement stating that the tenant …

NEELU · 1 September 2025

Agent replied · 1 September 2026

Dear Neelu, Thank you for setting out your concerns about the recent Flatfair adjudication. … More

5/5

Google

They were brilliant, everyone was super friendly and the experience was made sure easy. They had no complaints about my millions of questions, such a friendly group.

Daisy · 15 December 2025

Agent replied · 15 July 2026

Thank you very much for your feedback.

5/5

Google

Good friendly service. Very good at keeping in touch with updates.

James · 25 April 2026

Agent replied · 25 July 2026

Dear James, Thank you for your kind words about our friendly service. We’re glad to hear … More

5/5

Google

Great service. Stephen is very friendly and will provide you with anything that you need. Highly recommend Flatfair!

Melanie · 1 October 2025

5/5

Google

Totally recommend using Oulsnam-Barnt Green. Shelbi and Karen provided me with a first class service from start to finish couldn't be more thankful to these two. Thank you both again.

Gary · 29 October 2025

Agent replied · 29 June 2026

Thank you for your five star review Gary. The team take huge pride in providing a first class service, we will be sure to pass on your lovely feedback.

5/5

Google

I couldn’t be happier with the service I received from Carl and David at Ewe Move. From our very first meeting, they were professional, approachable, and genuinely invested in helping me sell and find our new home. They were very responsive, and whether I had a question or needed advice, they always got back to me promptly. I would absolutely recommend them to anyone looking to buy or sell in the area.

Stacey · 17 July 2025

5/5

Google

Had a great experience with Dharmesh. He kept myself and my partner updated and informed regarding a rental property. Everything went incredibly smoothly and would recommend and even look to use this service again in the future.

Ruth · 4 June 2023

Agent replied · 4 June 2026

Dear Ruth Thank you for taking the time to leave us such positive feedback - it is very much appreciated, we hope to be at your service in near future again. Many thanks and best of luck.

5/5

Google

The first estate agent I came across with values I appreciate a lot. Humane, considerate and dynamic. I will recommend using this agent and will use it again. Dharmesh is the agent that makes these amazing values to be the features of the estate agent. He is polite non-assuming and very good in dealing with business partners. Thank you Dharmesh! AB

Abebech · 4 June 2018

Agent replied · 4 June 2026

Thank you very much, we wish you the very best. Hope we can be at your service in future

1/5

Google

Terrible customer service, don’t respond to queries and then send automated messages threatening additional fees when your query has not even been looked into. Inconsiderate emails from their customer service team, no customer care whatsoever.

Hannah · 1 September 2025

Agent replied · 1 September 2026

Hi Hannah, I'm sorry to hear that you aren't satisfied with our service. … More

5/5

Google

The team at PVS are phenomenal. Quite simply, because they are amazing people who care about their product. They listen to their customers, suggest a better way if they think there's one available. Importantly they produce an exemplary product for a very reasonable price.

Richard · 25 May 2025

Agent replied · 25 May 2026

RG is a great business and we can't wait for the next project!

5/5

Google

We recently purchased a house through ewe move. We could not recommend them more. They were professional, not over powering, and kept us informed and updated every step of the way. …

Emily · 28 September 2025

Agent replied · 28 May 2026

Thanks for your review Emily, we appreciate you taking the time. The team prides itself on being professional and supportive without being overbearing, so it’s wonderful to hear this came through. Craig is especially pleased to have been … More

1/5

Google

Absolute scammers… the adjudication process is done by some illiterate who doesn’t know like a like meanings and then put charges based on their mood. Idiots never put breakdown of charges when asked they never replied. TDS is anytime better than these scammers

Rahul · 1 April 2026

5/5

Google

After several years of renting my two-bedroom home through both the council and privately, I contacted a well-known agent after renovating the property to excellent standards in order to increase the rental price. A friend who was a pleased client suggested using an independent agency, iPropertyuk . I'm pleased to report that within a few weeks, my property was rented at the asking price, and I saved several hundred pounds on commission.

Niru · 4 July 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about FW Estate Agents Edenbridge Ashford Rye

What do sellers say about FW Estate Agents Edenbridge Ashford Rye?

3 reviews from sellers, rated 4.9 out of 5 on average. For example, NICOLA wrote: "I have bought and sold 5 times in my lifetime and I have to say Tim is the best agent I have ever used because he was calm, not pushy, helpful and despite this ..."

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