5/5
Bobby at Mikeβs & Barr has been a great agent for us - proactive, knowledgeable and proactive and just straightforward and nice to deal with . Really terrific.

Trusted Agent profile Β· Edenbridge Ashford Rye
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508 reviews across 2 platforms
13a High Street, Edenbridge Ashford Rye, TN8 5BW
FW Estate Agents's office in Edenbridge Ashford Rye, at 13a High Street, is rated 4.5 out of 5 across 508 reviews on two platforms, including 501 Google reviews rated 4.5.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have bought and sold 5 times in my lifetime and I have to say Tim is the best agent I have ever used because he was calm, not pushy, helpful and despite this ...Read all 3 from sellers
Where do I start with my positive comments about this company. Management, rentals department and sales department 5 star, excellent and at very reasonable ...Read the review from landlords
FW Estate Agents has a personal and bespoke approach to selling or letting your home. We will challenge the perceptions that people have of estate agents by showing that we can be honest, straight talking and highly professional. We will do exceptional things every day and not be tied to the High Street way of working and hours. As a Digital Agent where 98% of business is accessed through portals, we will offer you a unique service where we can offer the highest level of personal attention Our concept is remarkably simple; we will provide you with a dedicated Personal Relationship consultant to guide you through every stage of the process, from marketing to moving. We will handle a limited portfolio of properties, thereby making sure you our client is looked after and we maintain a relationship throughout the journey of the sale Our digital estate agent covers Kent, Surrey and Sussex focusing on offering high levels of customer service specialising in Property Sales, Lettings, Management, and land and New homes. We offer β’ Clear transparent pricing β’ Personal service β’ Support from customer services available β’ Online chat available β’ Internet Portals β’ Competitive fees β’ Digital Marketing We are very proud to announce that we were a finalist at the Property Wire Awards Online/hybrid Estate Agents which is a major achievement.
Every review we hold for the Edenbridge Ashford Rye office, from every platform, shown as written. First names only.
5/5
Bobby at Mikeβs & Barr has been a great agent for us - proactive, knowledgeable and proactive and just straightforward and nice to deal with . Really terrific.
5/5
I would like to share my experience with you guys, future buyers. We had view on the property on SE19.... and we love it! It was on 08.07. 2022. Dharmesh CEO of the company said to us, You guys are family and i always trying to help family, first buyers get first property and he promises to us support us. Well, i am writing today, 27.07.2023 We got the keys for our home! Its SE193NF, Today we officially got the flat, Dharmesh, you are the best, it's been long jorney as we had tenant reposition issue, but as of today, we finaly hold our property keys, and we are the owners of the flat. Dharmesh, thank you so much again and Iproperyuk made our dream came true!β€οΈ
5/5
We had a great experience with Flatfair. The process was very smooth and they made everything much easier for us. Whenever we had a question, their team responded quickly and were very helpful. Weβre very satisfied with the service!
Hi Irem, Thank you so much for sharing your positive experience with flatfair. It re-affirms the high quality customer care that weβre constantly trying to achieve. Best wishes, Team flatfair
1/5
Incredibly slow at processing references and very pushy towards using "no" deposit options which is just a payment you never get back
Hi Charlie, We're sorry to hear that your experience didn't meet your expectations. We understand how frustrating delays during the referencing process can be, we generally have excellent turnaround times and we're continually working to improve in this area. Regarding our No Deposit product, it's entirely optional and is offered as an alternative to a traditional cash deposit. We appreciate that it won't be the right choice for everyone, which is why tenants can choose the option that best suits their circumstances. If you'd be willing to share more about your experience, please reach out to us via support@flatfair.co.uk and we'll investigate further. Best wishes, Damola Head of Customer Operations
5/5
Great team. Extra thanks to Riley who made everything happen on our purchase ππ½ β¦
5/5
I've worked with flatfair for a number of years now and found them and their service to be nothing short of excellent. The support offered to agents is fantastic but equally, they make a landlords and tenants journey seamless and hassle free when it comes to setting up a deposit alternative or settling a claim. Superb offering, thanks team!
Hi Becki, Thank you so much for the kind words! Weβre thrilled to hear youβve had such a positive experience with flatfair, and weβll be sure to share your feedback with the team! Best wishes, flatfair team
5/5
Kat Usher manages property for me. She is reliable, responsive, provides individualized service. I could not recommend anyone more highly. When issues have come up she has been genuinely helpful. She was recommended to me personally and has a big word of mouth fanbase!
Thank you Vasee!
3/5
**Update to my original review** I originally left a 1-star review after a very frustrating experience trying to β¦
Hi Veronica, thank you for taking the time to share your feedback. We're sorry to hear about your experience, as this is not the standard of service we aim to provide. β¦ More
5/5
Being part of property mark we and service is best part of our business . It helps us regulate and comply with all necessary compliance . Now we are with property Mark One and where we progress and confident with β¦
What a lovely review and fantastic photo of our stand in all it's glory. We appreciate your kind words and so glad that we are able to help where it matters.
5/5
Clinton showed us the property in professional and friendly way , giving us all the time we needed . Always ready to answer our questions. β¦
Thank you for providing us with this brilliant feedback, Modesto. Our team strive to deliver a helpful & friendly service, so it's great to see this showcased in your feedback. Thanks again,
5/5
Street system is a fantastic bit of software, which is consistently being improved and ever evolving which I think sets them apart from all other software providers. The support team is fantastic, they are always on hand to help you achieve the outcome needed, or they address this with the software engineers. 10/10 in my opinion!!
5/5
We had such a positive experience working with Harriet. She was professional, friendly, and incredibly helpful throughout the whole process of finding our property. She listened to exactly what we wanted, kept us updated. Her knowledge, patience, and genuine care really stood out. Weβre so grateful for all her hard work and would highly recommend her to anyone looking for a property.
5/5
Lucas was very helpful to help me out with this
5/5
Friendly, helpful, informative and patient. Thanks Liam
5/5
The Arden team have great communication and is always there when you need them to help. They use very good maintenance service companies that provide prompt and excellent services. Try Arden if you are looking for a property to rent!
Thank you Isabel, this is great to hear, I very much appreciate your comments
5/5
10/10 on customer service. I rented a studio in Chalk Farm for a year and ended up staying for three - fantastic location, safe, excellent use of space, the most comfortable bed, very bright with massive windows, excellent central heating β¦
Hi Adriana, thank you for taking the time to share such a thoughtful review. Weβre really glad the Chalk Farm studio felt like home and that you appreciated the space, warmth, and the way Josh and Russell handled things. Itβs also great to β¦ More
5/5
I would highly recommend iPropertyuk if you are looking to let out your property. I dealt with Dharmesh the owner who was prompt, efficient, and trust worthy which is very rare from my past experiences. He went above and beyond to assist in finding the right people for me paying specific attention to my requests and was diligent and thorough in his vetting of potential tennants. I will definitely be returning in the future to use his services and will not hesitate in recomending him to others.
Thank you very much for your positive review, we wish you the very best. Hope we can be at your service in future.
5/5
Naomi McDonald was absolutely fantastic today. She showed the property with great professionalism, was friendly, knowledgeable, and made the whole experience smooth and comfortable. Her positive attitude and excellent communication truly β¦
Mrs Khan, Thank you for your wonderful feedback. We're thrilled to hear that Naomi β¦ More
5/5
Donβt cut corners with your estate agent - paying for a good one is worth it if you want less stress during the moving process. β¦
Thank you for sharing this fantastic feedback, Sacha. Our team fully appreciate that moving house is stressful time and will do everything we can to make the process as smooth as possible for our clients. We pride ourselves in being a β¦ More
1/5
Terrible service. requested complaints procedure and had no response.
Hi David, apologies for the lack of response, that's not the service we aim to provide. Please email feedback@global4.co.uk with your account details and we'll make sure someone gets back to you promptly.
5/5
Russell Humphrey was instrumental in souring my current role and the service I received was outstanding. His knowledge of the recruitment process was second to none. I would happily recommend Humphrey & Kirk. Thank you Russell..
Thank you Richard for your kind words. Russell is fully aware of this feedback and loved helping you on this journey.
5/5
The letting agency was professional, responsive, and very helpful throughout the rental process. Communication was clear, and everything was handled efficiently, making the move-in smooth and stress-free. Iβm very happy with the service provided
Thank you Alvaro!
5/5
Without doubt the service we experienced through the Barnt Green office was the best we have ever had! Friendly, informative, professional and a pleasure to do business with, so much better than any other agents we had dealt with! Thank you!
Thank you for taking the time to leave such a wonderful review Paul - we will be sure to let Shelbi, Sarah & Karen know how pleased you have been with the service received. Wishing you every happiness in your new home π β¦
5/5
I had the pleasure of receiving guidance from Nicki Beattie at Propertymark and I couldnβt be more impressed. She assisted me with a legal query and demonstrated exceptional knowledge, professionalism, and clarity throughout. β¦
Thank you for such a lovely review, Adam. What a glowing account of our Member Helpline. We really appreciate the five stars - so pleased you're reaping the benefits of your membership.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 4.9 out of 5 on average. For example, NICOLA wrote: "I have bought and sold 5 times in my lifetime and I have to say Tim is the best agent I have ever used because he was calm, not pushy, helpful and despite this ..."
Send FW Estate Agents a message.