Castles Estate Agents Eaton Bray reviews

★★★★★ 5/5

Facebook

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LS · 18 May 2023

★★★★★ 5/5

Google

Castles are a dream to deal with. Jake is always polite, organised and efficient. I would highly recommend them.

Claire · 24 March 2024

★★★★★ 5/5

Google

Great service from Andy and his team. He communicated well and managed expectations effectively through several twists and turns.

Dave · 24 March 2024

★★★★★ 5/5

Google

Wonder team! Between Henry and Sam got everything done within 8 weeks and so knowledgeable and helpful. I would more than recommend them and anyone can rest easy knowing they are on your side. Thank you, really appreciated all the advise and help.

Laila · 24 March 2025

★★★★★ 5/5

Google

Issues are fixed straight away, Lumina is very helpful person and respond very quick on all requests :)

Joanna · 24 March 2024

★★★★★ 1/5

Trustpilot

Unwelcoming agency

An agency that seems quite behind London's diverse and international market, unable to even contemplate an expat as a potential client, to my utter shock. As a Relocation Agent I help families who are being trasferred into London regularly, and with no issues from the vast majority of estate agents. It is a shame to come across a company so inflexible and conservative.

Mariana · 15 May 2024

★★★★★ 5/5

Google

Great experience at Castles. Lumina has been very helpful and us great at communicating and very knowledgable.

Jacqueline · 24 March 2024

★★★★★ 5/5

Google

Our experience with Giblin, both as buyers and landlords has been exceptional. They are trustworthy, reliable and honest and respond very quickly to all enquiries. They are knowledgeable personable and friendly and work well with us to accommodate our needs. We cannot fault them! Excellent service from all team members!PositiveResponsiveness, Quality, Professionalism, Value

Amy · 27 August 2022

★★★★★ 5/5

Google

Special thanks to Jake who was really helpful and made the rental process nice and easy

Saadiqah · 24 March 2024

★★★★★ 5/5

Google

Lumina at Castles has been very helpful and quick at solving all problems. In fact she was very instrumental in sorting out a new heating system when the original old one was condemned. Would highly recommend Castles and Lumina.

Danielle · 24 March 2025

★★★★★ 5/5

Google

I had an outstanding experience with Jake, who guided me through the house viewing and paperwork. Their mannerism was not only exceptionally polite and professional but also remarkably responsive. They maintained an open and transparent policy throughout the process, making everything efficient and streamlined. I highly recommend their services for anyone seeking a seamless real estate experience. Thank you so much 👍😊

S · 24 March 2024

★★★★★ 5/5

Google

Jake made the experience of finding a property as stress free as possible.

Fabien · 24 March 2024

★★★★★ 5/5

Google

I can’t fault the service. Good efficiency and communication. Thank you to Andy.

Rob · 24 March 2024

★★★★★ 5/5

Google

Lumina has been very helpful sorting out all our issues! Very professional.

Kenny · 24 March 2024

★★★★★ 5/5

Google

Lumina has been very helpful and is an asset to Castles!

Lara · 24 March 2024

★★★★★ 5/5

Google

Lumina has been really helpful and was always quick to respond

Kelsey · 24 March 2024

★★★★★ 5/5

Facebook

How lovely to see local businesses supporting the Community groups within the area they serve - so happy to meet you today at our Coffee Morning. It was a bit hectic so thank you for your donations & time spent with us all - Jane

Wednesday · 12 October 2022

★★★★★ 5/5

Google

My thanks to the Eaton Bray branch for initially selling my property and to Sam in progressions, who kept in contact with me regularly informing me of the sale process.

Abbi · 30 April 2025

★★★★★ 5/5

Google

We have been renting from Giblin/castles for some time now always had great service this last issue we had with a leak was sorted in record time start to finish Always kept upto date with what’s happening times etc, and always follow up by double checking all us sorted and that we’re happy, always great service

Krissy · 24 March 2024

★★★★★ 5/5

Google

Lumina is extremely helpful and very lovely

Tracey · 24 March 2024

★★★★★ 5/5

Google

Absolutely fantastic agents, lumina has been brilliant for us, a real professional who you can tell loves her job. Would highly highly recommend.

Mr · 24 March 2024

★★★★★ 5/5

Google

Lumina was super helpful and lovely

Paige · 24 March 2024

★★★★★ 5/5

Google

I had an outstanding experience with Jake, who guided me through the house viewing and paperwork. Their mannerism was not only exceptionally polite and professional but also remarkably responsive. They maintained an open and transparent policy throughout the process, making everything efficient and streamlined. I highly recommend their services for anyone seeking a seamless real estate experience. Thank you so much 👍😊

Siani · 17 September 2023

★★★★★ 5/5

Google

I used Giblin to rent out my cottage and subsequently sell it. Both services were excellent with any queries being handled promptly and courteously. The team is very professional and efficient, providing a level of service which is well above the norm.

Yasmin · 5 July 2022