Trusted Agent profile · Eastleigh
★★★★★
776 reviews across 2 platforms
Bishopstoke Road, Eastleigh, SO50 6AD
Abri's office in Eastleigh, at Bishopstoke Road, is rated 3.3 out of 5 across 776 reviews on two platforms, including 233 Google reviews rated 2.2.
Every review we hold for the Eastleigh office, from every platform, shown as written. First names only.
5/5
TrustpilotThe plumber Abri sent out to do my…top job
The plumber Abri sent out to do my repair was a true tradesman, polite respectful and efficient.
Good morning N Allen Thank you for taking the time to leave this review. I'm pleased the plumber that attended your home provided you with a great experience. Many thanks Customer Relations
5/5
TrustpilotReally helpful guy at the end of the…
Really helpful guy at the end of the phone I had an electrical problem and was really worried he was lovely
Good afternoon Julie, Thank you for taking the time to leave this review. I'm pleased our Customer Contact advisor was able to help you and your experience has been a positive. I will ensure this is fed back to the team. Many thanks Customer Relations Team
5/5
TrustpilotThe wonderful roundabout cafe
The Roundabout cafe is such a wonderful place for the community with such a great team of volunteers (Shirley to name one of many) and the main man (Nigel) is a true asset in running the cafe.It's a great place for the community with a reasonable priced food menu and amazing barista coffees and good events Definitely worth a visit
5/5
TrustpilotFriendly staff
Friendly staff. Most weeks there is a good range of items to choose from. Good value for money.
Hi John, thank you for taking the time to leave a review. We're glad you were happy with the service you received. We really appreciate your feedback. Thanks Customer Relations Team.
4/5
TrustpilotFriendly easy to talk to takes time to…
Friendly easy to talk to takes time to listen and gives good advice always helpful demi
Good morning Ellie Thank you for taking the time to leave this review. its lovely to hear Demi has been able to help you. I will ensure this is fed back to the relevant team Many thanks Customer Relations
5/5
TrustpilotSupport hub
Have been attending the job and support hub Where I've been receiving help in returning to work cv and it learning Have received tablet Also help with bills and advice every one hear Is very nice and helpful and are looking after my interests warm regards Mr Taylor
Good Afternoon Mr Taylor Thank you for leaving such a lovely review. We really appreciate your compliment and that you had such a positive experience with Abri. Best Wishes Abri
5/5
TrustpilotAbri are a good housing association who…
Abri are a good housing association who I feel look after their tenants in a friendly and helpful manner.
Good morning Eric, Thank you for taking the time to leave this review. I'm pleased to hear your experience with Abri has been positive and we have been able to help you. Many thanks Michelle
1/5
GoogleA sham of a company. They area an absolute disgrace. Shocking service. I cant believe they are allowed to still operate.
5/5
TrustpilotVery happy with the guy that fixed my…
Very happy with the guy that fixed my window. Very helpful and very polite
Good morning, Paula Thank you for taking the time to leave this review. I'm pleased you're happy with the Operative that fixed your window. Your feedback is appreciated Many thanks Customer Relations
5/5
TrustpilotI have had a different experience with…
I have had a different experience with Abri ...to be honest apart from some repair waiting time they have been more than accommodating with me. My concerns were addressed immediately and then resolved. The staff are helpful and polite. Communication from them has been regular and they have kept me updated zll the way.
Hi Danielle,Thanks for taking the time to leave a review. We are glad to hear that your concerns were addressed and we were able to resolve your issue. We really appreciate your feedback.Best wishes,Abri
5/5
TrustpilotRenewal of heating system at Snowdon House. Chard
I recently had my old storage heating system renewed. Ashley and the guys did a splendid job. Quick and clean. Thanks
Thank you for taking the time to leave a review. We're glad you were happy with the service you received. We really appreciate your feedback. Thanks. Customer Relations Team
5/5
TrustpilotFast at repairs
Fast at repairs, sends a message when someone is on the way, very polite
Good morning, Tegan. Thank you for taking the time to leave this review. I'm pleased you're happy with our repair service and our Operatives are polite in your home. Your feedback is appreciated. Many thanksCustomer Relations
5/5
TrustpilotNice young lad
Nice young lad He listens and not a grumpy old one that hates his job
Hi Donna, thank you for taking the time to leave a review. We're glad you were happy with the service you received. We really appreciate your feedback. Thanks Customer Relations Team.
1/5
GoogleMy Son lives in a flat in North Hill Close He has to tolerate unbelievable noise from the flat below, where the single man tenant plays the LOUDEST music. Right through the night until 3am. ABRI have been informed and tapes sent to them of recordings but NOTHING has been done..It is making my son ill, with sleep depravation. Shame on them if I could rate a _ Star I would
5/5
TrustpilotTHANKS ABRI
Professional approach to my problem and very empathetic. ABRI managed to resolve my issue with a positive result.Thank you.
Good morning James Thank you for taking the time to leave this review. I'm pleased your experience with Abri was positive and we were able to resolve your issue. Many thanks Customer Relations
5/5
TrustpilotCustomer service is excellent
Customer service is excellent. Very professional and efficient. Queries are resolved quickly on the call. A pleasure to deal with.
Thank you for taking the time to leave a review. We're glad you were happy with the service you received. We really appreciate your feedback. Thanks Customer Relations Team
5/5
TrustpilotExcellent Abri employment support team made a difference!
Abri employment support team was exceptionally helpful. A lady helped quickly with my CV, and Gift gave me confidence ahead of my interview, through a phone call. The team helped me source some essential work clothing when I couldn’t afford this or find a solution. Many thanks!
Good morning Thank you for leaving such a lovely review! We really appreciate your compliment and that you had such a positive experience with Abri Best Wishes Abri
5/5
TrustpilotQuick response to problem with central…
Quick response to problem with central heating. Sorted by Jamie who was polite and efficient.
Good morning Judy Thank you for taking the time to leave this review. I'm pleased Jamie was able to resolve your heating. I will ensure this is fed back to the relevant team Many thanks Customer Relations
5/5
TrustpilotEmergency repair service
Immersion heater for hot water stopped working. Rang up to report, and was allocated an emergency repair. Two brilliant electricians came two hours later.
Good Morning Lynn Thank you for leaving such a lovely review and I'm pleased you were happy with your emergency repair. I will ensure this feedback is passed on to the relevant teams Many thanks Customer Relations Team
5/5
TrustpilotVery helpful and always there to help
Very helpful and always there to help , Michelle in benefits is great , she helped in ways we didn't know existed,
Good afternoon Theresa Porter Thank you for taking the time to leave this positive review. I will ensure this is fed back to Michelle and the team. Many thanks Customer Relations
1/5
TrustpilotAwful awful
Awful awfulHappy to leave a leak for nearly 3 weeks which they are aware is flooding my property and causing damage
Good morning, Laura I'm sorry to hear about your experience, please email customerrelations@abri.co.uk with your details so we can look into this for you Many thanks Customer Relations
5/5
TrustpilotIt was an absolute pleasure to work…it was a pleasure to work with joe
It was an absolute pleasure to work with the amazing joe Horner she's is an absolute lovely lady to work with and she dose way to much work and if I am honest deserves a pay rise for all the amazing help she has given me xx
Good morning Chelsea,It's great to hear that you enjoyed working with Abri.Best wishes,Abri
5/5
TrustpilotAlways polite and happy to help.
Always polite and happy to help.. never have to wait long for repairs
Hi Kelly, thank you for taking the time to leave a review. We're glad you were happy with the service you received. We really appreciate your feedback. Thanks Customer Relations Team.
5/5
TrustpilotReturned my call
Returned my call, when there was a technical issue. Thankful for a moment I thought Callum just put the phone down on me!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
