5/5
GoogleBeen dealing with Justine and Nikki at the harbour office and they have both been absolutely amazing and so so helpful especially as I’m a techno phobe seriously I can’t thank them both enough they’ve been brilliant 👌👌 …
Trusted Agent profile · Eastbourne
Leaders Waterside Properties Lettings Eastbourne reviews
★★★★★
182 reviews across 1 platform
Unit 1, The Waterfront, Sovereign Harbour, Eastbourne, BN23 5UZ
Leaders Waterside Properties Lettings's office in Eastbourne, at Unit 1, is rated 4.8 out of 5 across 182 reviews on 1 platform, including 182 Google reviews rated 4.8.
Reviews
Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
Google5/5
GoogleI have recently moved the management of my property to Leaders from another letting agency. I wish that I had done this years ago. I have found their letting agency to be professional, efficient, friendly and very helpful. I am particularly grateful to Nikki Kirk for ensuring that the transfer was done successfully and with the minimum of hassle.
Agent replied · 23 October 2024
Dear Richard Johnson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleProfessional, courteous & dedicated! Jessica at Leaders Waterfront in Sovereign Harbour is all of these rolled into a very personable young lady. She totally understood my needs and urgency when I recently found myself looking for another rental property. I would highly recommend her if you are looking to relocate in the rental world. Thank you Jess :)
5/5
GoogleWe are in the process of selling a flat, and had a problem with documentation. Nikki Kirk, together with Natalie Boyd from Head Office both put themselves out above and beyond the norm to sort it all for us. Many Many Thanks
Agent replied · 23 October 2024
Dear Barry Hempstead Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe leaders team has been amazing and very professional. They were quite helpful wih the whole process and were always there to help whenever we got stuck with the process. Well done Leaders team ( Nikki, Justine)Sovereign Harbour Eastbourne
5/5
GoogleI rented privated via Leaders Waterside (Sovereign Harbour) for 12 years, 2013-2025, before moving to a new home, elsewhere. During that time, all of the Leaders staff I dealt with were professional, helpful and quick at resolving any … More
5/5
GoogleWe were so pleased with the way Nikki of the letting team have handled our rent deal. Very personable and efficient process and the business was done so well. Very happy to offer high recommendation status and say thank you.
Agent replied · 23 October 2024
Dear Uncle Lee Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMe and my partner had Craig show us a property to rent and he was extremely helpful, full of knowledge and advise and we will definitely be heading in his direction when continuing our search in the new year.
Agent replied · 23 October 2024
Dear Aimee Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe moved into Sovereign Harbour during lockdown which made various elements of moving a bit complicated - but thanks to Nikki and her colleagues we had a successful transition into a beautiful property. Would happily recommend this Leaders branch to others looking to move into the area.PositiveProfessionalism
5/5
GoogleNikki has done an outstanding job for me. She has absolutely gone the extra mile to deal with a problem caused by the previous tenants. She and the team are brilliant - the best possible customer service.
Agent replied · 23 October 2024
Dear Trevor Phillips Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleCraig and Nikki were both very supportive and positive throughout the rental process. They were also very fair to all applicants and we felt the team provieded a very professional service. Thank youPositiveProfessionalism
5/5
GoogleNikki Kirk and the team have effectively managed every aspect of my property in Sovereign Harbour for many years. Given that I rely heavily upon their consistent professional skills and knowledge to fully manage my property I am able to highly recommend Nikki to any prospective landlord. Clive
5/5
GoogleBrilliant service from Nikki and Ellie. They went over and beyond to help me. Nothing was to much. Very friendly and they took a lot of the stress of moving away. Thank you
Agent replied · 23 October 2024
Dear Natalie Seal Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleIt is the first time I have let with Leaders Waterside. Although we were in lockdown Nikky was extremely professional and efficient in first providing a virtual tour and subsequently letting the property. Would have no hesitation in recommending Leaders Waterside.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAdelaide and Chris were professional and extremely helpful in the process of purchasing our property in the Sovereign Harbour development. Adelaide’s advice and detailed knowledge of the area was invaluable during the purchasing process. I would highly recommend Leaders. Thank you.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI would like to leave more than 5 stars but I can’t,the way Nikki and Craig have helped us has been absolutely fantastic,they both went above and beyond what we expected of them,professional and courteous,a pleasure to deal with and would highly recommend Leaders Waterside! A credit to the Lettings industry Many ThanksPositiveProfessionalism
Agent replied · 23 October 2024
Dear Mark Davis, Thank you for the great review of our Leaders Estate Agents Sovereign Harbour team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleI have dealt with Niki Kirk lettings manager at Leaders on several occasions over the last few years. Every time the Service, Communication and Delivery has been spot on. Highly recommend Nikki and her team. Asset to the company.. Christian Harmer
5/5
GoogleWe rented in sovereign harbour for almost 2 years now and I have to say Leaders made the experience very much smooth and enjoyable, they have been very responsive and reliable.
Agent replied · 23 October 2024
Dear Sara Hussein Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleOutstanding customer service from Ellie & Nikki, both went out their way to help me with every step in getting my new place. Over the moon!..👏👏 …
Agent replied · 11 January 2025
Dear Niall Mccoll Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have rented several properties from Leaders over the years and have found them consistently helpful and professional on every occasion. Craig and Nikki continuously deliver impeccable service, going above and beyond time and time again. Always my letting agent of preference.
Agent replied · 23 October 2024
Dear Natasha, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Google10/10 Craig Manfield who helped me, & went above & beyond to help me with my requests, needs. He truely is a asset to Leaders 🤗😀 Thank you😊 …
Agent replied · 23 October 2024
Dear Maryjane Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
3/5
GoogleOur moving in experience was very mixed, the nice touch of the box of goodies was balance with not making sure the information was correct and that the property was fully correct. I had a maintenance request list that contained at least 6 items, seriously not good enough.
Agent replied · 23 October 2024
Dear Adam Astley, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
GoogleCannot fault the professional, supportive and speedy service I received from this agency as I navigated the whole home hunting experience during the COVID 19 situation. Ruth and Nikki were superb. Definitely reccomend.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleOur agent Jessica was a delight, she was well informed and professional while being personable and thoughtful. She went above and beyond to achieve a smooth transition. I would certainly recommend Leaders for advice on renting/buying. Thank you
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