Leaders Waterside Properties Lettings Eastbourne reviews

★★★★★ 5/5

Google

I have recently been dealing with Craig in regards to renting a flat. He has been absolutely brilliant from start to finish. Always at the end of the phone to quickly answer any of my questions, very helpful and available at short notice for viewings of the flat. Thank you so much Craig for making this process so quick and easy.

Jade · 16 February 2026

★★★★★ 5/5

Google

This was a really excellent experience. Nikki at Leaders Sovereign Harbour was incredibly helpful from start to finish. She was always friendly, professional and quick to respond, making the whole process easy and smooth. Nikki’s support and guidance were genuinely appreciated, and she was always happy to help. Highly recommended , thank you!

Tom · 16 January 2026

★★★★★ 5/5

Google

I have been dealing with Leaders at Sovereign Harbour for 5 years, they manage the property I live in, they have alwas been quick and efficient every time I have had a problem, 2 weeks ago I reported my boiler was leaking, the plumber was round the next day, 3 days later I had a new boiler fitted..amazing service, many thanks to Fay Tipper @ Leaders...a happy Tenant..cheers!

Kenny · 23 August 2025

★★★★★ 5/5

Google

Had a really lovely experience with Leaders while finding our new rental, thanks to Nikki. She was friendly, caring, and genuinely wanted to help from start to finish. She was always quick to reply, happy to answer questions, and made what could have been a stressful process feel easy and well-handled. It never felt rushed or impersonal -- you could tell she actually cares about people, not just paperwork. A special thanks as well to Jessica, who stepped in to help when needed and was just as kind and professional. -- Would happily recommend Leaders to anyone looking for a new place.

George · 16 February 2026

★★★★★ 5/5

Google

Nikki has been absolutely amazing in helping me find the ideal property! From the very beginning, she has been professional, approachable, and incredibly responsive. Nikki truly listened to my preferences and worked tirelessly to find options that matched my needs. Her knowledge of the local market and attention to detail made the process so much smoother and less stressful. She was always available to answer my questions and provided valuable advice at every step. I couldn’t have asked for a better experience, Nikki made me feel supported and valued throughout the entire journey. Highly recommend her expertise!

Daniel · 19 December 2024

★★★★★ 5/5

Google

Very very satisfied with experience with leaders sovereign harbour.nikki and Craig were very helpful, quick to respond to questions we had and easy to communicate with. Would recommend to anyone looking to rent . thank you.

Tony · 16 February 2026

★★★★★ 5/5

Google

Robert and I would like to extend our sincere appreciation to Craig Manfield, for his continuous prompt, professional, friendly and helpful assistance, to assist us secure a tenancy at Sovereign Harbour. Robert and I initially visited your Sovereign Harbour rental office in January. We met Craig who was immediately engaging and intent on assisting us secure a rental in the area. His prompt and professional mannerism proved to be an absolute pleasure to work with him. He also went the extra mile to ensure that our tenancy date was accepted by the Landlord. Craig has always responded promptly to our correspondence, providing us with the necessary information to make an informed decision. Kindly convey our appreciation to Craig for all his assistance. He is indeed an asset to Leaders and we will certainly recommend your company and Craig to family, friends and colleagues.

Joan · 16 March 2026

★★★★★ 5/5

Google

We changed to working with Leaders a few years ago after being very disappointed with our previous agents. We initially spoke to Nicky, who could not have been more helpful. This was obviously very reassuring. …

Janet · 16 January 2026

★★★★★ 5/5

Google

We can't thank Beverly enough for the help and positivity she has shown us whilst we bought our first property. Her calming and friendly attitude made the more stressful times that bit more manageable and despite not being available on the …

Taia · 16 November 2025

★★★★★ 5/5

Google

Nikki is absolutely wonderful! This is my first rental in many years and at a very stressful time. Nikki really went above and beyond what my expectations were of my letting agent! Professional, efficient, nothing was too much for her! She kept the whole process as easy and stress free as she could throughout! I’ll be eternally grateful and hope leaders know what a gem they have in Nikki as an employee!

Lorraine · 2 November 2024

★★★★★ 5/5

Google

We would just like to praise Leaders in particular Fay Tipper, she is the property management agent, we reported a boiler problem to her on Thursday, Engineer came out on Friday, ordered a part as we had no hot water or heating, on Monday morning, engineer returned and fixed the problem, Job done. Fay we are sure your job is most stressful to say the least, but we would like to just say well done for sorting us out very swiftly. Well done you.

Janette · 26 May 2024

★★★★★ 5/5

Google

My experience dealing with LEADERS at Sovereign Harbour has been and continues to be superb. Elle kindly had us view the apartment even though we arrived to meet her late.... and just before she was meant to finish work for the day. Over the next couple of weeks, she and Nikki were more than helpful with the application process. When we went to the office to finalise everything and collect keys, we sat with them and the other ladies working there and enjoyed a bit of relaxed banter with them, which really built a nice rapport. I have been back to the office since and met more staff and again they are all more than helpful with even the tiniest of issues i needed help with. Finding a new home is both daunting and often difficult to fit into a busy life, but Elle and Nikki definitely played a huge part in making the whole experience straightforward and pleasant. I am very grateful to them and all the staff there. Davey

Dg · 26 April 2024

★★★★★ 5/5

Google

We approached Leaders in January to find new tenants for our flat whilst we were out of the country. Having met Nikki we were confident that we would get good service, and so it proved! The flat was re-rented within 6 weeks, and as well as finding us lovely new tenants, Nikki went far beyond what I would have expected in terms of helping us to fix minor problems that arose, and to smooth the process for the tenants. Both Nikki and Elle provided the kind of customer service it is rare to find these days in any walk of life, they were easily contactable, responded quickly and were very efficient. I can't recommend them highly enough!

Nicholas · 26 April 2024

★★★★★ 5/5

Google

I had a great experience letting my apartment via Leaders. Nikki and the team were great in explaining the process (I am a complete novice as a landlord). They arranged all viewings and provided feedback which was extremely helpful. They …

Darren · 16 September 2025

★★★★★ 5/5

Google

Everything from the first second was great and very quick and clear . Nikki is great at what she does. We were in a very tight schedule but she made it happen. Thanks a lot for everything. Highly recommend.

Serhat · 27 September 2025

★★★★★ 5/5

Google

I rented my property through this company and was impressed by their professionalism and efficiency. I dealt with Nicky (lettings manager) and this lady is super helpful and knowledgeable. She took time finding me the right tenant and ensured the vetting process and all legal paperwork was completed swiftly and meticulously. I phoned her the other day (this is 4 years later) about an unrelated issue I was having with another property of mine and despite this being of no benefit to her she took time in advising me. I would not use any other company for letting a property in this area.

Nikki · 28 November 2023

★★★★★ 5/5

Google

I highly recommend Nikki Kirk at Leaders. Nikki has always diligently taken care of my investment property for me whenever I am overseas. Nikki's wide-ranging advice, skillsets, knowledge and professional business acumen makes her an asset to Leaders and all her valued clients, like me. I have been lucky enough to have Nikki at the helm of looking after my property investments for 20 years. I will never leave Nikki or Leaders as my preferred Estate Agents. Thank you Nikki Kirk.

Clive · 24 October 2023

★★★★★ 5/5

Google

What excellent service we had with Leaders Sovereign Harbour! Our agent, Craig, was top-notch from the beginning: responsive, caring, professional and extremely personable. We found ourselves in the position of having to find a place to live on short notice and Craig was the only agent we worked with on our hunt. Once we'd been approved and moved ahead with the flat, Craig kept in constant contact with us, informed us about everything we needed to know and was very considerate of our needs. If we ever have to look for another place to rent in Eastbourne, Craig will be the first person we'll call.

Gabrielle · 24 October 2023

★★★★★ 5/5

Google

Leaders Grove road Eastbourne, after 14 years with Leaders ,my experience has been such a positive experience letting my flat ,and recent sale.big thank you to James, and whole team. In such challenging times ,it was reassuring Leaders where there supporting Landlords and tenants in a professional courteous approach,going above and beyond,thank you to Caroline,Adam on sales .

Kelvin · 25 November 2024

★★★★★ 5/5

Google

We have just rented our second flat through Leaders letting Agents in Sovereign Harbour and both Justine Todd and Nikki Kirk were so kind and understanding as we had difficulty in completing the online forms. Nothing was too much trouble and here we are today in our lovely new flat enjoying the sun on our large south facing balcony. We would recommend your services to anybody who wants a hassle free service. Many thanks. Michael & Nina ffinch Mitchell

Michael · 5 April 2025

★★★★★ 5/5

Google

House sold in rapid time. Our house on the harbour made the Marina office an ideal estate agency to use. The staff were excellent and so helpful that they smoothed our transaction so well. Will definitely recommend Leaders and especially Adelaide and Chris. Also a big thank you to the rest of the staff.

Brian · 26 October 2024

★★★★★ 5/5

Google

I’m finally leaving my rental on North Harbour after 9 years to buy my own property. I have to say everyone in the Harbour Office has always been so friendly and helpful. A special thankyou though from myself to Nikki & Fay who made it so easy to move in and out and always there when I needed them. Nikki very knowledgeable and efficient and Fay who was a great problem solver with any maintenance issues that came along, and rectified them quickly. If ever l needed to rent again or a friend needed to, I wouldn’t hesitate in recommending Leaders @ Waterside… Thankyou ! 👍😃

J · 24 July 2025

★★★★★ 5/5

Google

We worked with Craig Manfield on a letting and we can't say enough good things about him. He is professional, knowledgeable, goes out of his way to be helpful and a real asset to you company.

Gina · 16 March 2026

★★★★★ 5/5

Google

Craig Mansfield has been incredibly helpful during the process of my family and I finding a new property to rent in the harbour. From ensuring that he didnt waste our time viewing properties that were not suitable, to being available and responsive to questions or requests that we had. Would recommend Craig and the Leaders team to anyone looking to rent or buy a property in the local area.

Mac · 24 October 2023