Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
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5/5
GoogleIt's been a real pleasure to deal with Elle and her team at Leaders. They have always been very clear and helpful throughout the process. I liked communicating with them as I knew I would get a response very promptly. I'm looking forward to our future collaboration as they will manage the new flat I will rent.
Thank you again.
KLS Β· 26 April 2024
Agent replied Β· 23 October 2024
Dear Kls Fuerte
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleOur experience renting with Craig from Leaders has been the best and easiest process! As first time renters, Craig made the process so easy, answering all our questions and concerns and advising us on all we needed to know. Craig went above and beyond with his customer service and checked in daily when necessary and nothing was too much trouble. We canβt thank him enough! I recommend Leaders to anyone looking to rent in the area as they are dependable, knowledgeable and supportive!
Rachel Β· 24 October 2022
Agent replied Β· 23 October 2024
Dear Rachel,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleFay turned my apartment around in time for my new tenant. There wasn't a lot of time to do so and I was really anxious it wouldn't be done it time. However, I shouldn't have worried - without her determination and "above and beyond" approach my new tenant moved in and we're both super happy. THANK YOU SO MUCH Fay - you're the BEST!
Beloolah Β· 28 December 2023
Agent replied Β· 23 October 2024
Dear Beloolah,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleSuperb service from Nikki, Justine and the team. Thank you all for your help and patience.
Steven Β· 27 October 2025
Agent replied Β· 26 December 2025
Dear Steven
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleI moved house recently with Leaders Sovereign harbour and Iβm so impressed with their excellent service especially Craig who I dealt with, he made what should be a very stressful time so much smoother for me, he was very professional with Impeccable customer service and I honestly canβt thank him enough, every time I went into the estate agents the team were always very friendly and welcoming, I would highly recommend using them again thank you π
Claire Β· 24 October 2022
Agent replied Β· 23 October 2024
Dear Claire Burgess,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
We are very happy to have provided you with such a positive experience!
Many thanks, Customer Care Team
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5/5
GoogleNikki has been brilliant with helping me find a new tenant. I've used Leaders services for several years now, and dealing with someone you can trust is paramount as I am not in the area. Will use again... thank you Nikki.
Huong Β· 28 December 2024
Agent replied Β· 11 January 2025
Dear Huong Vu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleNikki was amazing handled everything like a champ, even with all the inconveniences still got everything done by move in day
Ryan Β· 24 August 2025
Agent replied Β· 26 December 2025
Dear Ryan Greenwood
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleI like to thank Nikki and craig for getting me another tenant so quickly and also for Nikki's smiling temperment coming down the phone, thank you guys
Larry Β· 14 April 2026
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5/5
GoogleUnbelievable customer service, from the whole team. Moved recently to a property with my Father, I had many worries and concerns for my Dad as this was a big move for him and specially during this pandemic. The team at Leaders, especially Nikki & Craig really helped throughout the whole process and now that I have moved in, they're still fantastic with us.
My Father and I are the most happy we have been in a very long time!!
Thank you All!!
Scott Β· 24 October 2021
Agent replied Β· 23 October 2024
Dear Scott Temple,
Thank you for the great review of our Leaders Estate Agents Sovereign Harbour team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
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5/5
GoogleNikki has been excellent, finding a suitable tenant and keeping me constantly informed where necessary regarding the letting process. Any issues that have arisen, she's dealt with promptly and always has a solution to hand. Thank you.
John Β· 11 December 2024
Agent replied Β· 25 December 2024
Dear John Dodds
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleHaving asked to put our property in rental we couldnβt believe how quickly and efficiently everything was dealt with. Nikki is a real asset to your business with arranging each task that was needed.
If only all businesses that I deal with had a Nikki. Thank you itβs great to know everything is looked after while living abroad.
Paul Β· 24 October 2023
Agent replied Β· 23 October 2024
Dear Paul Trigwell
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleIβm pleased and grateful that I have rented an apartment from Leaders .
Very hard-working stuff, kind and helpful very patient During the process when I rented the apartment Especially Nikki and Elle Great experience .
I would definitely recommend them .
Pshtiwan Β· 24 August 2024
Agent replied Β· 23 October 2024
Dear Pshtiwan Mohammad
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleDealing with Elle Mandry was an absolute pleasure. Never had to wait for responses to emails etc. She was on the ball. Nicky and her team does and excellent job. I would use and recommend Leaders in the future. We'll done on your excellent service. Sandra
Sandra Β· 26 May 2024
Agent replied Β· 23 October 2024
Dear Sandra Scarlett
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleA pleasure dealing with the gang at Sovereign Harbour, especially Nicki, who dealt professionally and rapidly with the issue I had. It gave me an assurance to deal with Leaders in the future when it comes to putting my property on the market. I wish them well in their new location.
Geoff Β· 28 December 2023
Agent replied Β· 23 October 2024
Dear Geoff Cook
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleVery comprehensive and proactive. The process didn't take long and we got to rent the house of our dreams... Thank You Nikki for all your hard work, and Thanks also to the Leaders Team!
Roberto Β· 2 November 2024
Agent replied Β· 9 November 2024
Dear Roberto Sansiviero
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLiving outside the UK I rely on Leaders Waterside to manage my rentals. Nikki, Craig and the team always keep me up to date and informed. I'm aware of the status of my property and tenants. Any requests or issues there may be are discussed and dealt with swiftly. I appreciate their support.
Suzanne Β· 24 October 2023
Agent replied Β· 23 October 2024
Dear Suzanne Wren
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI recently sold my mother's property through Leaders. Beverley was brilliant from first meeting to completion. Communication was great and nothing was too much trouble, including me changing things before the listing went live. A job well done, thank you :)
Michael Β· 5 August 2025
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5/5
GoogleA fantastic service from start to finish, the team went above and beyond to assist me with securing my rental property. Thank you once again Nikki and Craig.
Neil Β· 9 April 2026
Agent replied Β· 16 April 2026
Dear Neil Barlow
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleSuperb service. Craig and Nikki have been so helpful. They found us the perfect flat and then helped us through the process without stress.
Would definitely recommend and use again.
Sam Β· 16 March 2026
Agent replied Β· 16 April 2026
Dear Sam Reed
We greatly appreciate your 5-star review and the time you took to share your experience with Craig and Nikki. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleCraig has been helping us with our rental and has been incredibly helpful, friendly and accommodating during this time, he's always happy to help with answering any questions we have and to deal with any requests we have regarding the property, couldn't recommend enough!
Jay Β· 24 October 2023
Agent replied Β· 23 October 2024
Dear Jay
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe had such a wonderful experience with Leaders in Sovereign Harbour - Eastbourne! We met Nikki back in April and thanks to her we truly fell in love with this area. Since then, Nikki and Justine have been amazing and incredibly helpful, β¦
Steve Β· 16 October 2025
Agent replied Β· 26 December 2025
Dear Steve
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleAwesome service. Craig was helpful throughout the entire process, answering all the questions we had.
Leaders overall made it a smooth process, and their online portal makes it super easy to complete the necessary steps.
Extremely impressed with the level of service offered.
Daryn Β· 24 October 2023
Agent replied Β· 23 October 2024
Dear Daryn Van Vreden
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleFantastic service from Nikki and Justine ! Our very first experience of renting our apartment and both Nikki and Justine have been amazing in firstly finding the ideal couple to rent our apartment and then dealing with all aspects under β¦
Steve Β· 16 October 2025
Agent replied Β· 26 December 2025
Dear Steve Fallon
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleAmazing communication kept us to date at all stages of the procedure big thank you to Vicki and Elle for guiding us to our perfect first family home x
Kyle Β· 25 June 2024
Agent replied Β· 23 October 2024
Dear Kyle Knight
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.