Trusted Agent profile · Eastbourne
★★★★★
182 reviews across 1 platform
Unit 1, The Waterfront, Sovereign Harbour, Eastbourne, BN23 5UZ
Leaders Waterside Properties Lettings's office in Eastbourne, at Unit 1, is rated 4.8 out of 5 across 182 reviews on 1 platform, including 182 Google reviews rated 4.8.
Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
5/5
GoogleMy husband and I are very impressed with how well presented and clean the apartment was when we moved in. Communication between us and Leaders was excellent. My queries were always responded to quite quickly. Nikki Kirk and all the others I've dealt with have been polite and very professional.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI used there mortgage advisor in there Natasha strath. To buy my first property I thought I would have been able to do it all myself but no.... she was amazing I couldn’t have done any of this without her. Highly recommend her, no question to big. Rest of the staff are so so lovely in there.
5/5
GoogleLeaders were great to deal with especially considering the situation (Covid) and were always helpful and friendly.PositiveProfessionalism
Dear Richard H, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHave recently movind into a lovely house and all thanks to the amazing team at Leaders that have been doing everything for the process to be smooth and stressless.Nikki and Ruth have been dealing with our paperwork and have done an amazing job. Thank you very much for all you're help.
5/5
GoogleI highly recommend Leaders as an Estate Agent. Adelaide and Chris at the Sovereign Harbour branch went over and above in helping us buy the house we wanted. They supported us over two broken chains in selling our property - and many moths of stress. They couldn't have been more helpful.
5/5
GoogleTeam are excellent. Prepared to go that extra mile to support. Very useful when a landlord quite some distance from where the property is. No issues with rent collection always on time. Staff provide those little extras which make it a really great service and in a friendly manner.
5/5
GoogleI definitely recommend Leaders. I was pleased and surprised that the communication with agents went so smoothly and easily although I am a foreigner. Moreover, the agency does its best to help with the rental procedure. People are kind, professional and friendly there. It makes searching for properties easy and without stress.
5/5
GoogleMy initial visit to the office was a friendly informal enquiry. Everyone was so helpful and Nikki helped us through each stage of the letting process, making everything painless and trouble free. I would recommend Leaders, Sovereign Harbour for their proffesional approach and great service.PositiveResponsiveness, Quality, Professionalism
4/5
GoogleVery helpful and friendly service.
Dear Jayne Parker, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
GoogleEven under the difficulties caused by Covid 19 the staff at Leaders were always extremely helpful and did everything and more than what one would expect estate agents to do to allow the sale of my flat to go through successfully.PositiveProfessionalism
5/5
GoogleNikki at Leaders has been instrumental in helping us to navigate the complexity brought about through lockdown, orchestrating a successful move pre-lock down and communicating at every stage clearly and succinctly. A very professional, agile and efficient service.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleExcellent service by the team at Leader's Waterfront, Eastbourne headed by Adelaide Burgess. Her staff are very helpful and act promptly and cheerfully to address any problem that might arise. ...and their cup cakes are delicious. Neil and Judy Buchanan
5/5
GoogleFantastic experience, very helpful people, got us sorted during a very stressful move, nothing was too much trouble nikki was amazing always there to answer our questions, would 100% reccomend this letting agency.
5/5
GoogleVery professional, and responsive to all questions. Ruth and colleagues supported us all through the process and really helped to make our move simple and stress free. Many thanks!PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleVery poor service from certain member of staff.inventry checks not good will hope they learn from this for new customers
1/5
GoogleThey scam and scam and scam, disrespect you, and ignore your emails, don't think about renting through then
5/5
GoogleReally friendly bunch.make renting easy and no hassle 👌 …
5/5
GoogleHarbour and estuary is beautiful. Peaceful lovely restaurants view great
5/5
GoogleBought three properties sold two, excellent service incredible staff.
1/5
GoogleNever answer the phoneNegativeQuality
5/5
GoogleGreat professional letting service
5/5
GoogleFriendly and helpful staff
5/5
GoogleThe staff are friendly and helpful
5/5
GoogleExcellent service, very professional staff.
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