Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
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5/5
GoogleI just moved in to rent with Oakfield and have to say everything went nice and quick. If I had a query then Caitlin has always responded shortly after. She was always helpful through the process and speak to.
KaM Β· 16 January 2026
Agent replied Β· 16 April 2026
Good evening
Thank you for taking the time to leave such a wonderful review for Caitlin. I am pleased to hear everything went so well with your move.
Best wishes
Emma Hawkins
Lettings Director
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5/5
GoogleOakfield have recently acted for me and my wife on the sale of a flat in Eastbourne, the instruction having been handled by Sam Hines and Josh Thompson.
My experience of dealing with Sam and Josh over a prolonged period and within a less than straightforward market has been one of total satisfaction, from initial contact through to advice on value, finding a suitable buyer and securing completion.
Excellent communication was maintained at all times and I welcomed the approach adopted whereby I was told what I needed to know, not what I might want to hear. I have no time for the latter approach in business as it achieves nothing save ultimate dissatisfaction.
I would commend Sam, Josh and their team in Eastbourne to anyone wishing to obtain straightforward advice and a good level of competency.
Chris Boulter FRICS
Chris Β· 25 September 2024
Agent replied Β· 25 October 2024
Good morning Chris,
I am so pleased that Sam & Josh provided you with such a positive service. It is always our goal to make the sale process as smooth & stress free as we can for you, I am delighted we have sucecced on this occassion.
Best wishes,
Kerry Newstead
Sales Director
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5/5
GoogleWe have recently sold a house through Oakfield Eastbourne and from the initial valuation visit Lauren had buyers lined up. We had accepted an offer on the first weekend the house was on the market. Throughout the process Lauren and the team were proactive in keeping us up to date and also chasing other parties in the chain to help keep things moving along. We would definitely recommend Oakfield Eastbourne, we cannot fault the service. Thank you.
Kes Β· 27 August 2019
Agent replied Β· 25 August 2024
Hi Lee and Kes
Many thanks for your lovely review, I will ensure that your feedback is passed onto Lauren and the team.
Kind regards
Chloe Taylor
Senior Branch Partner
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5/5
GoogleWe had a 5 star service all the way from Oakfield selling our house, we would like to thank Tracey, Lauren, Charlotte, Rebecca and everyone else at the Eastbourne Oakfield office who were a joy to deal with. A particular thanks for the complete professional Tracey, who gave us feedback on all our viewings and guided us along the road to our sale. We 100% recommend Oakfield and a particular mention for Tracey. Thank guys. Rosemary and Robin.
Robin Β· 10 January 2019
Agent replied Β· 8 January 2025
Dear Robin,
Thank you so much for your kind comments and five star review. I will ensure that they are passed to Tracey and the team.
Kind regards
Charlotte
Branch manager
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1/5
GooglePhoned at 5:20pm to enquire about a property as it just went live and wanted a chance to rent it. Was told someone else would call me in the morning as "they're the one managing the viewings". They never called back, didn't even ask for my number. Went with another property and agency instead.
Alex Β· 16 August 2025
Agent replied Β· 16 April 2026
Hello Alex
I am disappointed to see this review and understand about the experience you had with Oakfield.
I am sorry you never received a call back and I am keen to discuss this further with you. Please can you call me at your convenience on 01424 856923.
Kind regards
Emma Hawkins
Lettings Managing Director
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5/5
GoogleSam was really helpful - made everything so easy for us and the photos where amazing!
Housey92 Β· 16 April 2025
Agent replied Β· 16 April 2026
Many thanks for the great review.
All the best,
Kerry Newstead
Marketing Director
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5/5
GoogleOakfield was a liaison agent for the letting agency managing the property I moved into, and did a wonderful job of keeping me in the loop and working with me through a tricky move. Charlie, who was my primary agent, did a wonderful job and was helpful throughout - thanks!
Monte Β· 26 August 2023
Agent replied Β· 25 August 2024
Hi Monte
Thanks for the review and 5 stars, so happy Charlie was able to assist during your move.
All the best and good luck in your new home.
Neil Newstead Founder & CEO
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5/5
GoogleI enjoyed my experience with Charlie Hamilton at Oakfield. In the process of completing tenancy requirements, I wasn't able to do somethings on my own and she came in handy . Very receptive and patient. I will definitely recommend Oakfield to my international friends who trying to settle in
Salome Β· 26 August 2023
Agent replied Β· 25 August 2024
Hi Salmone
Thank you for leaving a review for Charlie she is an asset to Oakfield. Please do recommend us to your friends looking for a new home.
All the best.
Emma Hawkins
Lettings Director
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5/5
GoogleThe support from Oakfield Letting & Estate Agents Eastbourne was awesome, especially James Parris, who was very helpful to guide me about various properties. I hope to work together again. I wish you a very best of luck in the future.....
Md Β· 27 February 2024
Agent replied Β· 25 August 2024
Good afternoon,
We thank you for your wonderful review of James I am delighted he assissted you so well.
Kind regards,
Emma Hawkins
Lettings Director
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5/5
GoogleCharlie was amazing from start to finish in ensuring that my family and I found our new home. When one house didn't work out, she made sure to let us know straight away of new properties and actually managed to get us another house on the same street!
Imogen Β· 26 August 2023
Agent replied Β· 25 August 2024
Hi Imogen
Thank you for leaving an amazing review for Charlie, I am so happy she assisted you so well.
Many thanks
Emma Hawkins
Lettings Director
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5/5
GoogleThere were many Documents that was required but we were able to complete everything with the guidance of the Staff especially Caitlin Hover. She is kind, understanding and was very helpful to us.π
Many Many Thanks.. β¦
Vladimir Β· 27 April 2024
Agent replied Β· 25 August 2024
Good morning
Thank you for leaving this great review for Caitlin it is appreciated so much by Caitlin and the rest of the team.
Have a great day.
Many thanks
Emma Hawkins
Lettings Director
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5/5
GoogleWe really enjoyed selling our property through Oakfield. Lauren was exceptional, not only did she produce excellent photos and sales info, but her local knowledge in valuing the property and when presenting it to potential buyers achieved a sale price for us that was higher than weβd expected (and higher than other estate agents had predicted!). Lauren and the office team are warm and friendly and easy to work with. We highly recommend them.
Claire Β· 27 August 2018
Agent replied Β· 25 August 2024
Dear Claire,
Thank you for your kind comments and 5 star review. We will ensure that your feedback is passed on to Lauren. It is our pleasure to have helped you with your move and we would like to wish you all the best in your new home.
Kind regards
Charlotte
Branch manager
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5/5
GoogleI highly recommend Oakfield Letting & Estate Agents Eastbourne to anyone in search of a reliable and professional letting agent. Their commitment to excellence and outstanding customer service make them stand out. Thank you, Izzy and the rest of the team!
Alex Β· 28 January 2024
Agent replied Β· 25 August 2024
Hi Alex
I am so pleased you had such a positive experience dealing with Izzy and the team at Oakfield. Thank you for leaving this wonderful review.
Many thanks
Emma Hawkins
Lettings Director
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5/5
GoogleI dealt with Charlie Hamilton in Eastbourne and she was a super star! She was so sweet and kind and so helpful through the whole process! I highly recommend Oakfield, I've been renting through them for some time now and I'm super happy with their service :-)
Samantha Β· 26 August 2023
Agent replied Β· 25 August 2024
Hello Samantha
Thank you for leaving a wonderful review for Charlie, we have an amazing team at Eastbourne who all do a fantastic job.
All the best
Emma Hawkins
Lettings Director
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5/5
GoogleExcellent and personalized attention, they will care about you. Thanks Oakfield Eastbourne
Roberto Β· 16 April 2025
Agent replied Β· 8 January 2025
Hi Roberto
Thank you for leaving this wonderful 5 star review we appreciate it so much.
Best wishes β¦ More
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5/5
GoogleOut of the three Estate agents we choose to value our property, Oakfields came across as the best option. We were not wrong, they marketed the house exceptionally and the house was sold within 10 days. Kieran was amazing as was all the team. Thankyou guys.
Darius Β· 26 August 2023
Agent replied Β· 25 August 2024
Hi Darius
Thank you for leaving a 5 star review, we really appreciate it.
Many thanks
Emma Hawkins
Lettings Director
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5/5
GoogleCharlie Hamilton has been absolutely fantastic with my property search so far - responsive and informative which has really impressed me as my experience with other agents in Eastbourne hasn't been great so far. Highly recommend reaching out to her if you are looking for a pro-active and friendly agent to assist you with your property search!
Gemma Β· 26 August 2022
Agent replied Β· 25 August 2024
Hi Gemma
Thank you for taking the time to leave this wonderful 5 start review.
Have a great day
Neil Newstead Founder & CEO
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5/5
GoogleWe have used Oakfield since we first started to let the property in 2013. We have never been let down by their service. Alex and Izzy kept us informed, gave good advice on prospective renters, were curteous and friendly. We shall continue to use Oakfield when needed in the future. In the meantime we have no problem recommending them to others.PositiveResponsiveness, Quality, Professionalism, Value
John Β· 26 August 2021
Agent replied Β· 25 August 2024
Hello John, Thank you very much for taking the time to leave such a lovely review we will be sure to pass this onto both Izzy and Alex in the office.
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5/5
GoogleWe have had excellent service from Alex and his team at Oakfield. We feel like valued clients. Alex has been efficient, professional and very helpful, and nothing has been too much trouble for him. He has kept us informed at all stages and the whole process has been seamless and efficient. We would highly recommend Alex and the team at Oakfield.PositiveResponsiveness, Quality, Professionalism, Value
Anne Β· 26 August 2021
Agent replied Β· 25 August 2024
Hello Anne,
Thank you very much for your review and taking the time out of your day to express your experience with Oakfield. We are pleased Alex has been able to provide you with such a good service and we will be sure to pass on your comments to him.
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5/5
GoogleI've been looking for bigger house for more then one month and after bad experience with other agency We went to see few houses through your agency with Casey. She was always very kind with big smile on her face and she help us to find our new lovely place. Cant wait to move in. I would like to say huge thank you to Casey for her hard work and help.
Monika Β· 27 August 2019
Agent replied Β· 25 August 2024
Hi Monika
Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
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1/5
GoogleWill take all of your deposit no matter what and never carry out essential repairs. Beware!
(This review was written under another name but is 100% factual. Avoid renting with this company)
Liam Β· 16 January 2026
Agent replied Β· 16 April 2026
Dear Liam
We are disappointed to receive your negative review. Since receiving this I have searched our database for your tenancy to see what occurred with your deposit and I donβt have a record of you being an Oakfield Tenant.
For clarity regarding deposits, Oakfield are a professional managing agent who deal with end of tenancy deposit claims appropriately. Furthermore the decision of a deposit deduction isnβt one Oakfield makes, the decision is that of the landlord. Additionally all deposit claims are open to adjudication by the TDS should a Tenant wish for an independent decision regarding how the deposit is managed.
Kind regards
Emma Hawkins
Lettings Director
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5/5
GoogleJosh& James have been great to deal with over the last few months. Easy to get along with, very attentive, always keeping me in the loop and regular updates. Would recommend anyone looking to buy a property to get in contact with these guys at the Eastbourne office.
Benjamin Β· 16 August 2025
Agent replied Β· 16 April 2026
Hi Benjamin,
Thank you so much for your fantastic review, selling can be so stressful so we are delighted the team were able to support you.
All the best,
Kerry Newstead
Marketing Director
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5/5
GoogleOakfield weβre amazing at finding me a property to rent, especially Charlie. She helped me the whole way through the process from finding the right property and leading up to handing over the keys. So glad I spoke to her at oakfield in the first place. I would definitely recommend oakfield and would 1000% recommend Charlie
Vickie Β· 26 August 2022
Agent replied Β· 25 August 2024
Morning Vickie
So happy we was able to help with your move, hope all has gone well.
Thank you for taking the time in leaving us this review
Neil Newstead Founder & CEO
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5/5
GoogleThis was my first time renting so was slightly nervous about the process when I started my search, but Charlie was so helpful throughout and made it stress free. Always a pleasure to deal with and happy to go above and beyond. Would have no hesitation using Oakfield again in the future. Thank you :)
Kathryn Β· 26 August 2022
Agent replied Β· 25 August 2024
Morning Kathryn
Thank you for taking the time in leaving us this lovely review. Charlie is great and is very passionate about helping people move, so when she receives feedback like this makes it all worth while.
Have a great day
Neil Newstead Founder & CEO
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.