Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
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5/5
GoogleCharlie was amazing from start to finish in ensuring that my family and I found our new home. When one house didn't work out, she made sure to let us know straight away of new properties and actually managed to get us another house on the same street!
Imogen Β· 26 August 2023
Agent replied Β· 25 August 2024
Hi Imogen
Thank you for leaving an amazing review for Charlie, I am so happy she assisted you so well.
Many thanks
Emma Hawkins
Lettings Director
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5/5
GoogleThere were many Documents that was required but we were able to complete everything with the guidance of the Staff especially Caitlin Hover. She is kind, understanding and was very helpful to us.π
Many Many Thanks.. β¦
Vladimir Β· 27 April 2024
Agent replied Β· 25 August 2024
Good morning
Thank you for leaving this great review for Caitlin it is appreciated so much by Caitlin and the rest of the team.
Have a great day.
Many thanks
Emma Hawkins
Lettings Director
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5/5
GoogleWe really enjoyed selling our property through Oakfield. Lauren was exceptional, not only did she produce excellent photos and sales info, but her local knowledge in valuing the property and when presenting it to potential buyers achieved a sale price for us that was higher than weβd expected (and higher than other estate agents had predicted!). Lauren and the office team are warm and friendly and easy to work with. We highly recommend them.
Claire Β· 27 August 2018
Agent replied Β· 25 August 2024
Dear Claire,
Thank you for your kind comments and 5 star review. We will ensure that your feedback is passed on to Lauren. It is our pleasure to have helped you with your move and we would like to wish you all the best in your new home.
Kind regards
Charlotte
Branch manager
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5/5
GoogleI highly recommend Oakfield Letting & Estate Agents Eastbourne to anyone in search of a reliable and professional letting agent. Their commitment to excellence and outstanding customer service make them stand out. Thank you, Izzy and the rest of the team!
Alex Β· 28 January 2024
Agent replied Β· 25 August 2024
Hi Alex
I am so pleased you had such a positive experience dealing with Izzy and the team at Oakfield. Thank you for leaving this wonderful review.
Many thanks
Emma Hawkins
Lettings Director
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5/5
GoogleI dealt with Charlie Hamilton in Eastbourne and she was a super star! She was so sweet and kind and so helpful through the whole process! I highly recommend Oakfield, I've been renting through them for some time now and I'm super happy with their service :-)
Samantha Β· 26 August 2023
Agent replied Β· 25 August 2024
Hello Samantha
Thank you for leaving a wonderful review for Charlie, we have an amazing team at Eastbourne who all do a fantastic job.
All the best
Emma Hawkins
Lettings Director
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5/5
GoogleWe had James show us round a couple of properties and were very impressed with his manner and helpfulness, a most pleasant young man.
Frank Β· 26 March 2026
Agent replied Β· 11 October 2026
Thank you for your kind review. Weβre delighted to hear that James made such a positive impression during your property viewings with his helpful and pleasant approach.
Weβll be sure to pass your lovely comments on to him.
Kind regards,
Emma Hawkins
Director
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5/5
GoogleExcellent and personalized attention, they will care about you. Thanks Oakfield Eastbourne
Roberto Β· 16 April 2025
Agent replied Β· 8 January 2025
Hi Roberto
Thank you for leaving this wonderful 5 star review we appreciate it so much.
Best wishes β¦ More
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5/5
GoogleOut of the three Estate agents we choose to value our property, Oakfields came across as the best option. We were not wrong, they marketed the house exceptionally and the house was sold within 10 days. Kieran was amazing as was all the team. Thankyou guys.
Darius Β· 26 August 2023
Agent replied Β· 25 August 2024
Hi Darius
Thank you for leaving a 5 star review, we really appreciate it.
Many thanks
Emma Hawkins
Lettings Director
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5/5
GoogleCharlie Hamilton has been absolutely fantastic with my property search so far - responsive and informative which has really impressed me as my experience with other agents in Eastbourne hasn't been great so far. Highly recommend reaching out to her if you are looking for a pro-active and friendly agent to assist you with your property search!
Gemma Β· 26 August 2022
Agent replied Β· 25 August 2024
Hi Gemma
Thank you for taking the time to leave this wonderful 5 start review.
Have a great day
Neil Newstead Founder & CEO
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5/5
GoogleWe have used Oakfield since we first started to let the property in 2013. We have never been let down by their service. Alex and Izzy kept us informed, gave good advice on prospective renters, were curteous and friendly. We shall continue to use Oakfield when needed in the future. In the meantime we have no problem recommending them to others.PositiveResponsiveness, Quality, Professionalism, Value
John Β· 26 August 2021
Agent replied Β· 25 August 2024
Hello John, Thank you very much for taking the time to leave such a lovely review we will be sure to pass this onto both Izzy and Alex in the office.
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5/5
GoogleWe have had excellent service from Alex and his team at Oakfield. We feel like valued clients. Alex has been efficient, professional and very helpful, and nothing has been too much trouble for him. He has kept us informed at all stages and the whole process has been seamless and efficient. We would highly recommend Alex and the team at Oakfield.PositiveResponsiveness, Quality, Professionalism, Value
Anne Β· 26 August 2021
Agent replied Β· 25 August 2024
Hello Anne,
Thank you very much for your review and taking the time out of your day to express your experience with Oakfield. We are pleased Alex has been able to provide you with such a good service and we will be sure to pass on your comments to him.
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5/5
GoogleI've been looking for bigger house for more then one month and after bad experience with other agency We went to see few houses through your agency with Casey. She was always very kind with big smile on her face and she help us to find our new lovely place. Cant wait to move in. I would like to say huge thank you to Casey for her hard work and help.
Monika Β· 27 August 2019
Agent replied Β· 25 August 2024
Hi Monika
Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
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1/5
GoogleWill take all of your deposit no matter what and never carry out essential repairs. Beware!
(This review was written under another name but is 100% factual. Avoid renting with this company)
Liam Β· 16 January 2026
Agent replied Β· 16 April 2026
Dear Liam
We are disappointed to receive your negative review. Since receiving this I have searched our database for your tenancy to see what occurred with your deposit and I donβt have a record of you being an Oakfield Tenant.
For clarity regarding deposits, Oakfield are a professional managing agent who deal with end of tenancy deposit claims appropriately. Furthermore the decision of a deposit deduction isnβt one Oakfield makes, the decision is that of the landlord. Additionally all deposit claims are open to adjudication by the TDS should a Tenant wish for an independent decision regarding how the deposit is managed.
Kind regards
Emma Hawkins
Lettings Director
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5/5
GoogleJosh& James have been great to deal with over the last few months. Easy to get along with, very attentive, always keeping me in the loop and regular updates. Would recommend anyone looking to buy a property to get in contact with these guys at the Eastbourne office.
Benjamin Β· 16 August 2025
Agent replied Β· 16 April 2026
Hi Benjamin,
Thank you so much for your fantastic review, selling can be so stressful so we are delighted the team were able to support you.
All the best,
Kerry Newstead
Marketing Director
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5/5
GoogleOakfield weβre amazing at finding me a property to rent, especially Charlie. She helped me the whole way through the process from finding the right property and leading up to handing over the keys. So glad I spoke to her at oakfield in the first place. I would definitely recommend oakfield and would 1000% recommend Charlie
Vickie Β· 26 August 2022
Agent replied Β· 25 August 2024
Morning Vickie
So happy we was able to help with your move, hope all has gone well.
Thank you for taking the time in leaving us this review
Neil Newstead Founder & CEO
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5/5
GoogleThis was my first time renting so was slightly nervous about the process when I started my search, but Charlie was so helpful throughout and made it stress free. Always a pleasure to deal with and happy to go above and beyond. Would have no hesitation using Oakfield again in the future. Thank you :)
Kathryn Β· 26 August 2022
Agent replied Β· 25 August 2024
Morning Kathryn
Thank you for taking the time in leaving us this lovely review. Charlie is great and is very passionate about helping people move, so when she receives feedback like this makes it all worth while.
Have a great day
Neil Newstead Founder & CEO
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3/5
GoogleMy experience with Oakfield Eastbourne has been positive; I have dealt with a few people and they were all polite and reassuring. I am in particular very happy with the assistance and the communication received by the manger Mr. James Parris.
Behshid Β· 30 October 2023
Agent replied Β· 25 August 2024
Good morning
Thank you for your review. Weβre pleased you have been happy with the service provided and weβre very thankful for the 3 stars. If there is anything we can do to make it a 5 star review weβd love to know.
Kind regards
Emma Hawkins
Lettings Director
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5/5
GoogleWhile we couldn't secure the property through Caitlin, I must commend her professionalism, excellent communication, and dedication throughout the process. Her efforts made the experience positive despite the outcome.
Thank you Oakfield and Caitlin for your service.
Visakh Β· 28 January 2024
Agent replied Β· 25 August 2024
Hi Visakh
I am so pleased Caitlin made the experience with Oakfield so positive.
She always goes above and beyond for her clients.
Kind regards
Emma Hawkins
Lettings Director
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5/5
GoogleOakfield is a great agency .
They are really helpful and I appreciated the effort that has been done to help me find a property for my family. Especially Charlie Hamilton who really appreciated our needs and was really trying her best to help.thank you oakfield for making our life easier. β€οΈ
Mohamed Β· 24 November 2022
Agent replied Β· 23 November 2024
Hi Mohamed
Thank you so much for taking the time in leaving us this wonderful review, really happy that Charlie has looked after you.
All the very best
Neil Newstead Founder & CEO
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5/5
GoogleThe team at Oakfield made our renting experience as easy and enjoyable as possible. They were always quick to respond to our queries and nothing was too much trouble- even during the start of the pandemic when so much was uncertain they made us feel confident in the process. Special thanks to Alex for making this all happen.PositiveResponsiveness, Professionalism
Charlotte Β· 30 December 2021
Agent replied Β· 29 December 2024
Hello Charlotte,
Thank you for taking the time to leave a review based on the service you have received from the team here at Oakfield. We will be sure to pass on your lovely words to Alex in the Eastbourne branch.
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5/5
GoogleOakfield was professional throughout and i would recommend them over and over again. Especially Caitlin. If Caitlin is in charge of the apartment you are trying to rent, rest assured you are in great hands.
Regards, Olatunbosun Matty
Matty's Β· 29 November 2023
Agent replied Β· 25 August 2024
Good afternoon,
This is a wonderful review for Caitlin thank you so much for taking the time to leave it, we wish you well in your new home.
Best wishes,
Emma Hawkins
Lettings Director
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5/5
GoogleWe cannot recommend Oakfield highly enough for their customer care . Exceptional personal customer service from Sam and Chloe. They worked tirelessly to get our offer secured on our property and kept us informed throughout the process. We could not have asked for any more from an agent. A big big thank you Sam & Chloe, a very well deserved 5 plus Stars ratingπ
Lorrayne Β· 26 August 2020
Agent replied Β· 25 August 2024
Hello Lorrayne,
Thank you very much for taking the time to leave this review we are pleased that the Eastbourne team were able to provide you with such a positive experience and we hope that we will be able to help you again in the future.
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5/5
GoogleAs a first time landlord I found Izzy Pannett very helpful and personable. Suitable tenants were found very quickly and I was pleased to find that Oaklands made the whole process so easy for me. I would definitely recommend this agent.
Kevin Β· 26 August 2023
Agent replied Β· 25 August 2024
Good Morning Kevin
Thank you so much for sharing your experience, and really appreciate your kind words. Izzy is great so this will mean a lot to her and the team.
Have a great day
Neil Newstead Founder & CEO
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5/5
GoogleOakfield is a great agency .
They are really helpful and I appreciated the effort that has been done to help me find a property for my family. Especially Charlie Hamilton who really appreciated our needs and was really trying her best to help.thank you oakfield for making our life easier. β€οΈ
Mohamed Β· 26 August 2022
Agent replied Β· 25 August 2024
Hi Mohamed
Thank you so much for taking the time in leaving us this wonderful review, really happy that Charlie has looked after you.
All the very best
Neil Newstead Founder & CEO
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.