Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
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5/5
GoogleJames was quick and efficiently arranged viewings despite short notice and was helpful on the telephone. Sadly the properties werenβt for me. Would recommend without hesitation.
Iain Β· 8 August 2025
Agent replied Β· 16 April 2026
Hi Iain,
Thank you for the great review, we will ensure your thanks are passed on.
All the best,
Kerry Newstead
Marketing Director
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5/5
GoogleWeβve just moved into a new property and couldnβt have been easier, from the viewing to signing the rental agreement.
Caitlin has been fantastic and a huge help with every step. ππΌ
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Michellie Β· 16 March 2026
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5/5
GoogleOakfield was the second estate agent we listed with after a not so good experience with the first agent. The experience with oakfield was vastly different. Sam was friendly, attentive and knowledgeable from the beginning. The photos he took of the property were a major improvement and the marketing was brilliant which was evident from the viewings they generated and we had an offer with a couple of weeks. Sam and his team have made it an easy experience so far. I would only use oakfield going forward and would recommend them to anyone looking to sell. Thank you!
Emily Β· 22 October 2024
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5/5
GoogleI have to say Josh at Oakfield is amazing, he took time to understand my needs and was always there checking in throughout my property search. Great help, knowledge and knows his stuff. 100% recommend.
S Β· 16 April 2025
Agent replied Β· 16 April 2026
Many thanks for the great review.
All the best,
Kerry Newstead
Marketing Director
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5/5
GoogleJosh and the team did a fantastic job in the purchase of my new home. Nothing was too much trouble and they kept me informed throughout the whole process, which is all you can ask for, making it very easy and straightforward. I would definitely recommend them for buying or selling a property.
Stephen Β· 26 July 2024
Agent replied Β· 25 August 2024
Hi Stephen
Thank you so much for taking the time to leave this wonderful review. You taking the time to do this means so much to all the team at Oakfield.
Best wishes
Kerry Newstead
Sales Director
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5/5
GoogleCharlie was absolutely amazing in helping me find and move into our new home.
You could tell she really cared about us and our situation and she went above and beyond to help us to the best of her ability and I couldnβt be more thankful! Even when I struggled to understand bits she was so considerate with explaining things and so attentive to every question I had. Thanks to her we have found the perfect home for our family and I strongly recommend Charlie and the Oakfield team to anyone looking to move!!
Chaya Β· 26 August 2022
Agent replied Β· 25 August 2024
Hi Chaya
What a lovely review to read this morning, thank you so much for taking the time to do this, it really means a lot to all of us but especially Charlie.
We wish you the very best of happiness in your new home
Regards
Neil Newstead Founder & CEO
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5/5
GoogleWe looked at a property with Oakfield estate agents in pevensey bay Josh Thompson met us at the house. We found him very professional and helpful he also kept in touch afterwards thanks Josh
John Β· 14 April 2025
Agent replied Β· 16 April 2026
Hi John,
Thank you for taking the time to leave a review, im pleased you were happy with the service provided by Josh.
All the best,
Kerry Newstead
Marketing Director
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5/5
GoogleSam Hines has been exceptional for us throughout our process in purchasing our first property. He has responded to all our questions and queries immediately. It was a huge pleasure dealing with Sam throughout the process and I would highly recommend Sam to anyone requiring help. We cannot thank Sam enough for all he has done us.
Harry Β· 28 March 2024
Agent replied Β· 25 August 2024
Hi Harry,
I am delighted Sam made the process of purchasing your first property such a positive one. He takes great pride in how well he assists his Clients so this review means a great deal to him.
Best wishes,
Kerry Newstead
Sales Director
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5/5
GoogleJames Samuels has been particularly helpful throughout our time on the market & very proactive. Thanks for your time!
Eleanor Β· 24 August 2025
Agent replied Β· 23 September 2025
Hi Eleanor,
Thank you for your great review, feedback is really important to us.
All the best,
Kerry Newstead
Marketing Director
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5/5
GoogleJames Samuels was enthusiastic and informative during my property search and was a pleasure to deal with
Tim Β· 9 September 2025
Agent replied Β· 23 September 2025
Hi Tim,
Many thanks for the 5 star review, your feedback is much appreciated.
All the best,
Kerry Newstead
Marketing Director
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5/5
GoogleWe recently moved house with Oakfield and will rave about them until we have nobody else to tell! They were absolutely wonderful from start to finish, exceptionally patient with any questions we had, and especially in comparison to the agents for the previous house, have been brilliant throughout the entire process. Charlotte was our main point of call and she's a credit to Oakfield!
Ciara Β· 26 August 2023
Agent replied Β· 25 August 2024
Hi Ciara
Wow I love reading such amazing feedback like this, really is what we are all about as a company, really is appreciated by all of us at Oakfield, and i totally agree Charlotte is great, and a real credit to us.
Have a lovely day
Neil Newstead Founder & CEO
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5/5
GoogleSpoke to James, he was very efficient and helpful. He was very friendly and pleasure to speak to. Very satisfied with his service. So again thankyou James. And everyone at Oakfield.
NDFJoyD Β· 16 February 2026
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5/5
GoogleI would like to thank Izzy and the team at oakfield lettings ,for all their help, dedication and professionalism in finding us our perfect forever home, they are the only lettings agents that have keep us updated on finding us the perfect home. We cannot recommend Izzy and the team at Oakfield lettings based in Eastbourne highly enough. Once thank you.
TAS Β· 30 October 2023
Agent replied Β· 25 August 2024
Hello,
Thank you for taking the time to leave such a lovely review for Izzy. It means so much to her and the team.
Kind regards
Emma Hawkins
Lettings Director
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5/5
GoogleRecently I have viewed a property in Eastbourne from the help of Oakfield lettings Agency and the total experience was wonderful. Easily I got an appointment for viewing and with the amazing help from James Parris everything went smoothly. So I use this moment to say Thank you to Oakfield Lettings Agency and James Parris for the support and speedy process. π
Lal Β· 30 September 2023
Agent replied Β· 25 August 2024
Good afternoon Lal,
Thank you for taking the time to leave such a nice review for James. I am delighted James was able to assist you so well.
Kind regards,
Emma Hawkins
Lettings Director
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5/5
GoogleI dealt with James who was very friendly. He listened to what I was looking for to buy and could not have been more helpful. Oakfield overall was welcoming and friendly. I would definitely use them again.
Sarah Β· 19 December 2025
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5/5
GoogleGreat service from the whole team, in particular Josh and Sam. Really helped us with the purchase, took time to show us round more than once!! Very helpful
Jason Β· 16 April 2025
Agent replied Β· 25 October 2024
Hi Jason,
We really appreciate you leaving this review for Josh & Sam.
Best wishes, β¦ More
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5/5
GoogleJust completed my move into new flat via Oakfield.
Excellent that there are virtual viewings available. It really makes a difference in these trying times. And, thereβs no use of βfish eyeβ lenses to make the places seem much bigger than they are π
Got to say that itβs been one the smoothest βridesβ ive ever had Going through this process.
Special thanks to Izzy Pannett for her professional approach , attention to detail and her warm and friendly demeanor.
5 Stars to all and thanks again!!PositiveResponsiveness, Professionalism
Robert Β· 26 August 2021
Agent replied Β· 25 August 2024
Hello Robert,
We very much hope that your move went well and we are really please we were able to provide you with that 5* service of course if you need our help in the future please don't hesitate to contact us. Thank you again for your lovely review.
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5/5
GoogleMe and my parter have been really pleased and impressed by the way that Lettings manager Alex At Oakfield has worked with us to let a house. Finding a house and going through all the paperwork can be stressful at the best of times, let alone in the madness of Covid-19. Alex has always been at the end of the phone or Email answering queries with a swift and Professional response. He has helped the the process go smoothly and assisted In communicating with outside agencies. Thanks Alex, and we would highly recommend Oakfield Eastbourne's services and team. Mille and LukePositiveResponsiveness, Professionalism
Mille Β· 26 August 2021
Agent replied Β· 25 August 2024
Hello Mille, Thank you very much for taking the time out to leave such a lovely review for Alex. We will be sure to pass on your kind words and we are pleased the process has run smoothly for you.
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5/5
GoogleOakfield have recently agreed to assist me with the management of a house I own in Eastbourne. They will be managing the property for me and in a very short period of time sourced a new tenant when my previous family left the property after six years. Alex Ruiter who is Oakfield Estates Lettings Manager has gone out of his way to support my needs while ensuring that the property is up to spec and complies with the required legislation, not once becoming frustrated when I ask the silly question. Alex has been professional at all times, gone out of the way to help me and my husband and I have every confidence that Oakfield are the right company to support us for the coming years. Oakfield stepped in at very short notice when our previous agents were sold and kept in regular contact whilst we transitioned to a new arrangement. Great company with great people.PositiveProfessionalism
Sue Β· 26 August 2021
Agent replied Β· 25 August 2024
Good Afternoon Sue, Thank you very much for leaving such a comprehensive review on the service you have been receiving from Oakfield and we will be sure to pass on your kind words to Alex the Lettings Manager in the branch. We will aim to keep to these high levels of service for you.
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5/5
GoogleIzzy was fantastic, from the beginning she helped through everything, any time any issue arose Izzy had it sorted as quick as possible. My partner and myself moved into our new flat yesterday and upon receiving the keys we got a card that said thank you for choosing oakfield and congratulated us on the soon to be baby, Iβve never been with a letting agency that are this personal, kind and helpful! Keep doing what youβre doing guys and gals, thank you for the smooth process!PositiveResponsiveness, Quality, Professionalism, Value
Steve Β· 26 August 2021
Agent replied Β· 25 August 2024
Hello Steve,
Thank you for the positive review we are pleased Izzy provided you with such a positive and personal service and we wish you all the best in your new home with your new baby on the way!
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5/5
GoogleWe recently purchased a house in Eastbourne and were looking for property management services. Having looked at Google reviews, Oakfield Estate Agents in Eastbourne had caught our attention, having over 300 reviews, the majority of which were positive. After calling them, we were referred to Alex, who took care of business right away. Service was prompt and attentive, with Alex explaining everything and guiding us on the various requirements of letting out our house to tenants, and eventually finding us good tenants very quickly. Overall, very satisfied with the professional, proactive and excellent service we have received. We look forward to continuing business with Oakfield. If you are looking for complete property management services in Eastbourne, I fully recommend Oakfield. A big thanks to Alex and the rest of the team!PositiveResponsiveness, Quality, Professionalism, Value
Douglas Β· 26 August 2021
Agent replied Β· 25 August 2024
Morning Douglas
Thank you so much for taking the time in leaving this amazing feedback and review, these are so important to us and we all really appreciate you doing this. Really happy that that you have been so impressed.
Have a great day
Neil Newstead Founder & CEO
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5/5
GoogleI found the service extremely good and Alex was so pleasant and easy
to speak to.
It is a very friendly team and feel confident that my future dealings
with Oakfield will be very good.
It is nice to have an agent that is near to the properties that I own and
that tenants will be able to communicate much easier rather than
have an agent who is a distant away.
I am looking forward to a good New Year with all your staff.
Best wishes for a Happy Christmas to you all.
Peggy Β· 26 August 2021
Agent replied Β· 25 August 2024
Hello Peggy, Thank you very much for taking the time out to leave such a lovely review for Alex we are pleased you have been impressed by the service received and we will be sure to let Alex know your thoughts.
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5/5
GoogleLaura Sinclair at Oakfield Estate Agents Eastbourne really is a star! She couldn't do enough for us to help with buying our new home.
From day 01 Laura has been very helpful and gone above and beyond to assist us with a fairly complicated process as it involved probate and a break in the chain when our buyers lost their buyer.
We would definitely use Oakfield Eastbourne again, Thanks so much Laura!!
Tessa Β· 26 August 2022
Agent replied Β· 25 August 2024
Hi Tessa
This is such a great review, thank you so much for sharing your experience and giving such great feedback about Laura. Laura loves helping people so for this to be recognised goes such a long way and really is appreciated.
Hope you have settled nicely into your new home?
Have a great day
Neil Newstead Founder & CEO
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5/5
GoogleCharlie the agent from Oakfield was excellent.
As she specialises in lettings rather than sales I was amazed at her knowledge and professionalism.
She was able to give me lots of information on the flat itself, the terms of the lease, and the area.
The viewing was unhurried and helped me make my decision to offer.
Thank you once again
Matt Β· 26 August 2023
Agent replied Β· 25 August 2024
Hello Matt,
We really appreciate you leaving such a great review for Charlie. Iβm delighted she assisted you so well and I wish you well with your purchase.
Many thanks
Neil Newstead, Founder and CEO
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.