Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe whole team at Oakfield Eastbourne has been absolutely amazing throughout the whole property purchase process. Big shout out to James Samuel and Jo Bartholomew, they went the extra mile to make sure it all happens smoothly. Thank you all ever so much! Mauree and Maciej
Originalfrenchfox · 16 March 2026
★★★★★ 5/5
GoogleOutstanding service from Josh who really went the extra mile to keep the stress of moving to a minimum. Friendly, professional, proactive and extremely efficient. He couldn't have done more and I would highly recommend Oakfield.
Sally-Anne · 16 August 2025
Agent replied · 16 April 2026
Hi Sally-Anne,
Many thanks for your kind words, Josh works really hard for his customers so your appreciation will mean a lot.
All the best,
Kerry Newstead
Marketing Director
★★★★★ 5/5
GoogleOakfield recently Sold a property that was from my fathers estate, he passed away last year so it was under difficult circumstances.
Cian Fox was in charge of selling and marketing the property. I’ve never sold a property before so Cian was absolutely fantastic in helping me understand every aspect of the process and answered all questions I had. I had regular updates and phone calls, l can’t thank him enough for his understanding and support through this difficult time. I would highly recommend Oakfield team for selling properties.
T Green 4/10/2022
Tasha · 26 August 2023
Agent replied · 25 August 2024
Hi Tasha
Thank you so much for sharing your experience, and your very kind comments which are really appreciated by all of us at Oakfield.
Have a lovely day
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleAfter long time being messed around by Phil . We finally had a new manager in who asked us for all she to give him a chance which we agreed to do . We were then told that Harley was looking after she kept us up to date on every thing she couldn't of been more helpful . It's a pity we had to waste so much time but in the end Harley was the best thing that estate agent could of done to employ her . Today is our completion day and we can't thank her enough . For all she has done for us making this as stressed free as possible . Iwe wish her well in her career. So if you decided to sell make sure you ask for Harley as she is very straight forward and makes your life stress free
Denise Alan Reynolds flat 5 9 upper Avenue Eastbourne
Denise · 26 August 2023
Agent replied · 25 August 2024
Hi Denise
Thank you for the feedback, I’m pleased you had a positive outcome and will pass on your thanks to Harley, we wish you all the best.
Have a great day
Kerry Newstead
Sales Director
★★★★★ 5/5
GoogleJust wanted to thank Larn for the great service the last 2 years, especially at time of renewing the property lease. She's always friendly, professional and a pleasure to deal with.
Such amazing service from beginning to end. Izzy was very professional, friendly and always available to answer any questions and show us property. We are very happy that we found our rental home with Oakfields Estate Agents and couldn't thank Izzy and Alex enough. We highly recommend them.PositiveResponsiveness, Professionalism
Paula · 26 August 2023
Agent replied · 25 August 2024
Morning Paula
Thank you for such lovely feedback, really is appreciated by all of us at Oakfield.
Have a lovely day
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleWhat an amazing bunch of agents. Right form the start the team have been amazing with constructive advice and guidance , As I am relocating my move wasn't going to be the easiest to manage but the team here were with me all the way helping me with property searches and tenant requirements , it was a shame that me relocation plans changed to another part of the Kent coast but be rest assured if they hadn't then Oakfield is the company I would have used to secure a smooth trouble free move.
Izzy Pannett was my main contact and I had every confidence in her from the word go . I also had the pleasure of speaking with Charlie who again was super , I didn't have to repeat myself as he now my situation right from the start of the call and finally Josh who again was transparent and a pleasure to deal with
Thanks team , keep up the good work.
Donna Hider
Donna · 26 August 2023
Agent replied · 25 August 2024
Hello Donna
Wow what a wonderful review for me to read. We are so lucky to have such a fantastic team in Eastbourne and I am so happy they assisted you so well. Thank you for taking the time to leave such a wonderful review.
Many thanks
Neil Newstead, Founder and CEO
★★★★★ 5/5
GoogleWhat a pleasure it was to deal with Harley at Oakfields. A lot of estate agents get flak for being unresponsive, not keeping the client updated and not chasing up issues when it is needed. This has certainly not been the case having Harley on side who has delivered above and beyond. Daily updates, chasing everything I asked for and keeping us in the loop several times a day towards the end when things were moving very quickly has been the norm for which we are very grateful. Harley is an absolute asset to her company and a lovely person to do business with.
Wendy · 26 August 2023
Agent replied · 25 August 2024
Hi Wendy
What a lovely review you have left, we are very luck to have a fantastic team at Eastbourne and I am glad Harley assisted you so well.
All the best
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleI received a call from a lovely young lady by the name of Charlie Hamilton from Oakfield lettings in Eastbourne,in response to a query about a property I'd made by email earlier, Charlie was polite,friendly and extremely helpful explaining exactly how they operate as an agency her expertise and professionalism,helped me feel at ease and reassured me in my current situation. Not one person from any agency that I have dealt with these past couple of weeks has shown any form sympathy to my situation especially as cannot work due to disabilities in fact most have made me feel worthless. Charlie has reassured me emphasised and has actually made me smile the first time in a long time. I would whole heartedly recommend Charlie and Oakfield lettings to anyone looking to rent.
Michelle · 26 August 2023
Agent replied · 25 August 2024
Hello Michelle
Thank you so much for taking the time to leave a review for Charlie. We always strive to be the best letting and sales agent and provide an excellent level of service so I’m thrilled you’ve had a positive experience.
All the best.
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleWe have so much to thank Phil and his team for, in getting our sale to completion. The whole team kept us fully updated throughout and were diligent in chasing up outstanding issues which at times were….challenging!
An experienced Estate Agent is invaluable in the progression of a property sale or purchase; they are the conduit to a successful outcome and we have been SO impressed by the team at Oakfield. We would recommend them wholeheartedly. Thank you Phil, Cian and Laura, you did a fabulous job in getting our sale to the finish line.
R · 26 August 2023
Agent replied · 25 August 2024
Good Morning Rosemarie
Congratulations on the sale of your property! Thank you so much for taking the time in leaving us this wonderful review and amazing feedback on the team and the service that has been provided.
All the guys will really appreciate your kind words, goes such a long way.
Have the best Christmas.
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleI initially dealt with Izzy Pannett in setting up the rental contract of my house. I had been to a more National Estate Agent for the service but very soon found that Oakfield is leagues ahead on service, integrity & care, being a family owned business.
I am extremely impressed by the high levels of service, care & attention to detail which Izzy & the rest of the Team have & are on goingly giving.
I would not hesitate for one moment to recommend Oakfield Esttae Agents :)
Joe · 26 August 2023
Agent replied · 25 August 2024
Hi Joe
Thank you for leaving an amazing review. I am thrilled Izzy and the team gave you a professional and positive service.
Many thanks
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleI recently had the pleasure of working with Charlie as my letting agent during the process of renting a new property from Oakfield Eastbourne branch. I cannot express enough how helpful and efficient she was throughout the entire experience.
From the moment I contacted Charlie, she was attentive and listened to all my requirements and preferences for a new rental. She promptly provided me with a variety of options that matched my needs, making the selection process much smoother. Her knowledge and expertise in the rental market were evident, as she was able to answer all my questions and address any concerns I had.
Charlie's professionalism and attention to detail were exceptional. She guided me through the application process, ensuring that all necessary documents were submitted correctly and promptly. She kept me informed at every step, reassuring me and providing updates on the progress of my application.
Moreover, Charlie was always available to assist me, promptly responding to my queries and going above and beyond to ensure my satisfaction. She was proactive in resolving any issues that arose, acting as a mediator between myself and the landlord when necessary.
Overall, I couldn't be happier with the service Charlie provided. Her dedication, efficiency, and friendly demeanor made the process of renting a new property a stress-free experience. I highly recommend Charlie as a letting agent, and I will definitely be reaching out to her for any future rental needs. Thank you, Charlie, for your exceptional service!
Elitsa · 26 August 2023
Agent replied · 25 August 2024
Good afternoon
Wow what an amazing review you’ve left for Charlie. I’m thrilled she’s assisted you so well when renting a property and thank you so much for leaving such a lovely review. We wish you all the best in your new home.
Kind regards
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleGreat team who made the sale of my flat quick and easy. Special thanks to Sam for quoting the most competetive fee on the market among high street estate agents, to Josh for showing my flat in the best possible light, and to Jo for managing the sale process and keeping me up to date with every step and progress. Highly recommended!
Diana · 26 July 2024
Agent replied · 25 August 2024
Hi Diana
Thank you for taking the time to leave this wonderful review for Jo, Sam & Josh receiving reviews like this mean so much to them and the whole team at Oakfield.
Many thanks
Kerry Newstead
Sales Director
★★★★★ 5/5
GoogleJosh was so lovely, helpful and friendly! I felt that he gave me real honest information that helped me make an informed decision! Would highly recommend!!
Alice · 13 October 2025
Agent replied · 12 December 2025
Hi Alice,
Thank you for your kind words, your feedback is really important to us.
All the best,
Kerry Newstead
Director
★★★★★ 5/5
GoogleI had a fantastic experience with Oakfield Estate Agents. Our letting agent Caitlin, was so friendly, helpful and reassuring. She made our whole experience smooth and stress free. Thank you Caitlin!
Natasha · 24 August 2025
Agent replied · 23 September 2025
Hi Natasha,
I am delighted that Caitlin was able to support you through what can be a stressful process, we will ensure your thanks are passed on.
All the best,
Kerry Newstead
Marketing Director
★★★★★ 5/5
GoogleCaitlin was so helpful from the start to the finish of our move, would highly recommend oakfield to anyone, they are such a professional company compared to the estate agents we’ve used in the past, Thankyou to all the team ❤️🙏🙏 …
James · 16 April 2025
Agent replied · 25 October 2024
Hi James
Thank you for this wonderful 5 star review of Caitlin we’re so pleased that you were happy with the service you received and hope you’ll be very happy in your … More
★★★★★ 5/5
GoogleThe team at Oakfield Letting & Estate Agents Eastbourne were very helpful in our search for a house. James provided us with various options and was very kind and professional. I highly recommend them.
Wilmot · 16 July 2025
Agent replied · 16 April 2026
Hi Wilmot,
Many thanks for the review, we will ensure your appreciation is passed on.
Kind Regards,
Kerry Newstead
Marketing Director
★★★★★ 5/5
GoogleCaitlyn has been really accomodating and helpful with finding a house for my family.
Alfredo · 16 January 2026
Agent replied · 16 April 2026
Hi Alfredo
Thank you for your kind feedback. We’re really pleased to hear that Caitlyn has been so accommodating and helpful in supporting you and your family with finding a suitable home. We’ll be sure to pass on your lovely comments to her.
Kind regards,
Emma Hawkins
Director
★★★★★ 5/5
GoogleJames has been fantastic in providing me and my partner with properties we have specified, never tried wasting our time. Easy to communicate with and seemed to genuinely care. Thanks!
Ollie · 16 August 2025
Agent replied · 16 April 2026
Hi Ollie,
Thank you for your review, we aim to provide a great service with no pushy sales tactics so we are delighted you were happy with the service.
All the best,
Kerry Newstead
Marketing Director
★★★★★ 1/5
GoogleAwful, unusable website. Have a look, enter a price range - why are there no prices between 500k and 750k?? There should be 550, 600, 650, etc. When I go to advanced search and enter the extremely limited restrictive options, it won't show my results. So, for example, if I enter a maximum of 750k, it shows properties over that price. So evidently, lots wrong with your very limited, lack of search functions. Look at Rightmove, how excellent their website is for specifics. I don't want to be limited to entering £750k maximum when I'm actually looking for a property very close to the £600k price range.
Awareness · 16 July 2025
Agent replied · 16 April 2026
Good morning
I am disappointed you feel our website lacks functionality when searching for properties to purchase. We are regularly working to adapt our website to make the user experience a positive one and will take your comments on board.
Best regards
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleOakfield have provided a smooth experience on the sale of our property so far. They have answered all our questions with professionalism and honesty. Josh in particular has been of great help, working hard to ensure we had applicants frequently coming through the door. He worked above and beyond - sometimes on his days off (!) to make sure we had a buyer as soon as possible. Thank you Josh!
Harriet · 29 November 2023
Agent replied · 25 August 2024
Thank you so much for leaving this fantastic review for Josh and the team. We are pleased to have been able to provide a great service.
Kind Regards,
Kerry Newstead, Sales Director
★★★★★ 5/5
GoogleExcellent estate agents with friendly approachable members of staff. I highly recommend them especially Josh and Jo , both were absolutely fantastic.
We were first time buyers so had a lot of questions , josh and Jo always …
Harpreetsingh · 16 April 2025
Agent replied · 16 April 2026
Many thanks for the great review.
All the best,
Kerry Newstead
Marketing Director
★★★★★ 5/5
GoogleJames was fantastic. Polite, knowledgeable and extremely helpful during my property search, he listened to my requirements, answered all my questions in a timely manner and overall a pleasure to deal with, highly recommend! Thank you Jane’s
Maite · 16 March 2026
★★★★★ 5/5
GoogleSam and Josh were brilliant in selling my property. Excellent communication and made me feel like a person, not just a customer. They've kept me updated every step of the way and I'm so pleased with their efficiency. Cheers guys!
Emily · 23 March 2025
Agent replied · 16 April 2026
Hi Emily,
Thank you for your kind words, this will mean a lot to the team and is much appreciated.
All the best,
Kerry Newstead
Marketing Director
★★★★★ 5/5
GoogleHuge thank you to Josh Thompson and all the team at Oakfield Letting & Estate Agents Eastbourne for their professionalism and help in selling my property so quickly, very impressed with the service.
Graham
Gray · 15 May 2025
Agent replied · 13 June 2025
Hi Gray,
Thank you for your lovely words, we are delighted to hear that you are so happy with the service provided by Josh and the team.
Many thanks for the review.
All the best,
Kerry Newstead
Marketing Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.