Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
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5/5
GoogleIn my opinion Sam is an exceptional hard working young man. He responded to texts immediately in a friendly, positive way just before Christmas when most agents were having a two week break. It was a pleasure to meet him and I would highly recommend him to anyone wanting to sell their property
Janet Β· 28 January 2024
Agent replied Β· 25 August 2024
Good morning Janet,
We are thrilled you had such a wonderful experience with Sam, he always prides himself on being on hand to assist his Clients at all times.
Have a wonderful day
Kind regards
Emma Hawkins
Lettings Director
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5/5
GoogleIzzy and all the staff were superb when finding tenants for my property. Izzy was super-efficient, positive and supportive throughout the whole process. She also followed up and was patient with my requests, leading to a speedy and successful letting. Thank you to all who contributed to this smooth experience and I will definitely be back inn the future!
Susan Β· 26 August 2023
Agent replied Β· 25 August 2024
Hi Susan
So happy to read such positive feedback about Izzy and our team at Eastbourne. Reviews and feedback like this goes such a long way, and really is appreciated.
Have a great day
Neil Newstead Founder & CEO
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5/5
GoogleWe are renting a property with Oakfield and have been for nearly 3 years. I reported a fault online late on a Friday afternoon, received a call almost immediately confirming receipt of the report. Called by an electrician on the Saturday to confirm more details and discuss what was required. Item was ordered on the Saturday, Electrician called to confirm ordered and expected delivery on the Tuesday. Electrician called on the Tuesday evening to confirm appointment on Wednesday morning to replace the faulty item in the Oven. Oven repaired on the Wednesday morning as agreed. great service, Thankyou
Alan Β· 26 August 2020
Agent replied Β· 25 August 2024
Hello Alan,
Thank you very much for leaving a positive review on the experience you have received from the Oakfield property management team we will be sure to pass your comments onto them.
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5/5
GoogleI have just purchased a flat through Oakfield's, and in particular Lauren. I have dabbled in buying and selling property on and off for years. Normally the part I hate the most is dealing with estate agents, as I have had negative experiences with them over the year's. I am very happy to say on this occasion the service I received was first rate from all involved at Oakfield's. Lauren and her colleagues were there each and every time I needed them and I cannot fault them at all. Would definately reccomend their services to anyone thinking of buying/selling/renting a property. Thank-you guys
Hedleigh Β· 26 August 2020
Agent replied Β· 25 August 2024
Hello Hedleigh,
Thank you for your email, we will be sure to pass on your kind words to Lauren and we are pleased we provided such a lovely experience for you.
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5/5
GoogleThings went well from the start ! The initial phone enquiry was met with courtesy and an agent visited the same day. By the end of the next day details had been taken, photos too and my home was advertised. I had tenants sign up within 1 week ! Communication from Alex and Casey was excellent and any concerns I had were dealt with quickly and conveniently. I'm a newbie landlord who will be abroad longterm, so a managed contract was appropriate. I trust Oakfield to handle issues and hopefully I can reiterate their great service after a few months of having my tenants looked after and my home checked too. Recommended !
Russell Β· 26 August 2020
Agent replied Β· 25 August 2024
Hello Russell, Thank you very much for taking the time out to leave such a fantastic review for both Alex and Casey we aim for this service to continue and we will aim to exceed your expectations. We will be sure to pass on your kind words to the members of staff in the branch.
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5/5
GoogleWe worked with Lauren on the purchase of our new home and couldn't have been happier with the service received! Even though we were selling through a different agent, she was professional, helpful and super enthusiastic during the whole process. She even stepped in to help push things along in the chain when other (nationally known) agents hadn't kept on top of their job. A 'happy new home' bottle of bubbly was the finishing touch on the Oakfield service when we went to collect the key!
Tamar Β· 26 August 2020
Agent replied Β· 25 August 2024
Hi Tamar
Many thanks for your lovely review, we will of course pass your feedback onto Lauren, very happy to help.
Kind regards
Chloe Taylor
Senior Branch Partner
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5/5
GoogleJust wanted to leave a big thank you to James Samuels, whose professionalism and knowledge of the property/area was exceptional.
Adam Β· 16 March 2026
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5/5
GoogleThank you to Sam and his team for all their work during our house sale. They responded quickly to our questions and often went out of their way to help. I will happily recommend using Oakfields and will do so in the future.
C Β· 27 May 2024
Agent replied Β· 25 August 2024
Good afternoon,
We are thrilled Sam and the team in Eastbourne assisted you so well with your sale. Thank you for leaving this review it means so much to all of the team at Oakfield.
Many thanks
Kerry Newstead
Sales Director
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5/5
GoogleI am so satisfied with the service delivered. The warm reception and salutation is top notch. Caitlin is such an amazing soul. Thank you so much for such a wonderful experience I had with you these few weeks.
JOSEPH Β· 18 August 2024
Agent replied Β· 25 October 2024
Thank you for this lovely review Joseph! I very much agree Caitlin is an amazing soul, comments like this mean so much to her.
Best wishes,
Emma Hawkins
Lettings Director
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5/5
GoogleI have recently just been through the process of renting an apartment through Oakfield and have nothing but praise for them and, in particular, Casey, who helped me through the process.
There were some kind of difficult moments, but I am very thankful for the flexibility, understanding and communication - we managed to get everything sorted eventually!
Casey seems to be very hard-working, even contacting me out of office hours on one occasion to catch up with progress so far.
P Β· 13 November 2019
Agent replied Β· 11 November 2024
Hi Paris
Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
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5/5
GoogleZoe Hodd is an absolute legend. Although things got off to a rocky start as I had to find somewhere fast, her calm and collected manner was brilliant and I cannot thank her enough for her help. At the last minute, there were some major issues (not the fault of Zoe or I!) but she pulled out all the stops to make my move eventually happen on the designated day. I would happily go back to her in the future to find another property. Thanks Zoe!!!
Rachel Β· 27 August 2019
Agent replied Β· 25 August 2024
Hi Rachel
Many thanks for your lovely review, I will ensure that your feedback is passed onto all relevant parties.
Kind regards
Chloe Taylor
Senior Branch Partner
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5/5
GoogleFriendly and proactive ππ»
This is from two happy clients after receiving a great service from Oakfield agency especially Casey Freeman has to be mentioned for her amazing friendliness and been excellent from the word GO!We recently moved from Leicester with our six month old baby and it was difficult for us to travel all the way just to submit our documents and to show them in person before the move;so we had a discussion with her and after a couple of days she just put this to bed and arranged something which was acceptable from doing it through a postal service and we found it so easy.Casey always picks up her phone and responds to emails even late at nights and early in the mornings.
At the times where you think about the issues you might have moving from far and want a response sheβs there! Dealing with a person whoβs passionate about what he/she does is refreshing.So if you thinking of any such deals sheβs your lady;sheβs on the case and everything is sorted very quickly! This is definitely your Good To Go place.
Sneha Β· 27 August 2019
Agent replied Β· 25 August 2024
Hi Sneha
Thank you so much for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
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5/5
GoogleWe are in the process of purchasing a property through Oakfield, Eastbourne and have been dealing with Omid for the initial viewing but following that, with Lauren Vousden. Lauren has been incredible - friendly yet professional, extremely responsive and a good communicator. She always returns calls and obtains the required information. The process has been rather complicated but Lauren has continued to provide an excellent service even answering her phone when she was at home. I would high recommend Lauren and the team. Thank you very much from Jenny & Dave.
Jenny Β· 27 August 2019
Agent replied Β· 25 August 2024
Hi Jenny
Many thanks for your lovely review, I will ensure that your feedback is passed onto Lauren.
Kind regards
Chloe Taylor
Senior Branch Partner
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5/5
GoogleI would like to say really big thank you to Oakfield Estate Agents we had before problems with two lettings agencies but I can not say bad word for this one and especially Casey,she was really kind and helpful, it was great to dealing with that kind of positive person. She knows how to speak with people and even we are not from England and our English is not that well sometimes She understood us . I hope we won't moving out but if we want to deal just with her and this agency.
Many thanks Oakfield and Casey!!!
Mirka Β· 27 August 2019
Agent replied Β· 25 August 2024
Hi Mirka
Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
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5/5
GoogleAfter a disappointing experience with another agent (4 months for sale, 6 viewings, no offers....), we were approached by Lauren and Oakfield to help with the re-marketing of our property......best decision ever. She gave us smart advice based on local experience and within a couple of weeks we'd had a dozen viewings and two offers very close to our asking price. A big thank you to her and all of the team, especially Tracy who always went the extra mile with potential buyers on our behalf.
Highly recommended.
Sara Β· 27 August 2019
Agent replied Β· 25 August 2024
Dear Sara,
Thank you for your lovely comments and five star review. I will ensure your kind comments are passed on to Lauren and Tracey.
Thank you again for choosing to sell your property through Oakfield.
Kind regards
Charlotte
Branch Manager
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5/5
GoogleWe contacted over 15 different agents in our search for a new home in the East Sussex area and Casey Freeman at the Eastbourne branch of Oakfield was one of the friendliest, most helpful and efficient individuals that we encountered.
She was punctual for viewings, kept us up-to-date throughout the application process and answered all of our questions (there were quite a few!) We would definitely recommend her to future clients and can't wait to move into our new home next month!
Travelosophers Β· 27 August 2019
Agent replied Β· 25 August 2024
Hi Gareth
Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
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5/5
GoogleI have recently just been through the process of renting an apartment through Oakfield and have nothing but praise for them and, in particular, Casey, who helped me through the process.
There were some kind of difficult moments, but I am very thankful for the flexibility, understanding and communication - we managed to get everything sorted eventually!
Casey seems to be very hard-working, even contacting me out of office hours on one occasion to catch up with progress so far.
Paris Β· 27 August 2019
Agent replied Β· 25 August 2024
Hi Paris
Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
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5/5
GoogleMy partner and I have just moved into our new property and I must say how quick and easy the transition to our new home has been.
Casey was absolutely amazing and she is a wonderful member of the Oakfield team. She answered any queries and concerns that we had and was extremely efficient in all areas.
I would definitely recommend Oakfield as an estate agents if you are looking for a swift and effortless experience in finding a new home.
Kassie Β· 27 August 2019
Agent replied Β· 25 August 2024
Hi Kassie
Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
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5/5
GoogleBought a property through Oakfield estate agents. A very good company to deal with. Especially Harley pace. Nothing was too much trouble for her, chasing up vendors solicitors and my solicitor everyday to ensure exchange and completion went smoothly. Would definitely recommend oakfield and polite staff. Well done to Harley and a BIG THANKYOU
Mandy Β· 26 August 2023
Agent replied Β· 25 August 2024
Hi Mandy,
Thank you so much for taking the time to leave a review. We will ensure your appreciation is passed on to Harley and the team.
We wish you all the best in your new home.
Kind Regards
Kerry Newstead
Sales Director
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5/5
GoogleLauren and her team were very helpful from start to finish in selling my property.
It was very refreshing that all correspondence were dealt with in a timely manner.
Lauren and her team gave me tips in ways to sale my house like tidy my garden, and decorate parts of the house.
Once I completed these tasks there was a much better response.
Small changes made a big difference. All the team were polite, calm ,confident . Thanks Richard
Richard Β· 27 August 2019
Agent replied Β· 25 August 2024
Hi Richard
Many thanks for your lovely review, I will ensure that your feedback is passed onto Lauren.
Kind regards
Chloe Taylor
Senior Branch Partner
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5/5
GoogleFantastic service. Josh was fantastic and worked really hard to make things go along really smoothly. Thank you so much!
Fritha Β· 5 April 2025
Agent replied Β· 13 June 2025
Hi Fritha,
It means such a lot to the team that their hard work is appreciated so we will ensure this is passed on.
All the best,
Kerry Newstead
Marketing Director
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5/5
GoogleI used Oakfield to let out my house, ( Eastbourne Branch) and didn't regret it for a moment. Rebecca Green was a star in the process and a very kind considerate Estate agent who helped me through the hiccups I happened to encounter due to a case with tenants. A special mention to Charlotte Osborn must also be made for her valued help and I give a 5 out of 5 star review wholeheartedly for Oakfield's cooperative and friendly staff who were quick to reply in communication matters and very reliable to work with. For anyone wishing to let out their house, I can recommend Oakfield with my stamp of approval.
DR Β· 27 August 2018
Agent replied Β· 25 August 2024
Dear Dr. Halimah,
Thank you for your kind comments and 5 star review. We will ensure that your feedback is passed on. It is our pleasure to have helped you.
Kind regards
Charlotte
Branch manager
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5/5
GoogleI have just rented out my property through Oakfield and they will be managing the rental. Zoe has been fantastic, calls and emails are responded to immediately, she has kept me fully updated on the progress of viewings and above all she has been great to deal with. Also Zoe and Rebecca have organised various works to the flat which have been carried out very promptly.
I am totally happy with the service I have received and look forward to a long and happy relationship with the company.
Christine Everson
Christine Β· 27 August 2018
Agent replied Β· 25 August 2024
Dear Christine,
Thank you for your kind comments and 5 star review. We will ensure that your feedback is passed on to Rebecca & Zoe. It is our pleasure to have found you a tenant and to be working with you to manage your property.
Kind regards
Charlotte
Branch manager
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5/5
GoogleI have just bought my dream property through Oakfield and cannot recommend them, in particular Lauren, any more highly. She was incredibly kind, helpful, professional, and knowledgable, and went above and beyond in all her dealings with me. I feel very fortunate to have had her as my advocate as I donβt think I would have got the property I wanted without her. All the staff were polite, friendly and efficient, and I donβt hesitate to recommend Oakfield to others and Lauren particularly. I cannot thank her enough! 5 stars, an amazing service and a pleasure to do business with.
Katie Β· 27 August 2018
Agent replied Β· 25 August 2024
Hi Katie
Many thanks for your lovely review, I will ensure that your feedback is passed onto Lauren.
Kind regards
Chloe Taylor
Senior Branch Partner
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.