Fox and Sons Eastbourne reviews

★★★★★ 1/5

Trustpilot

Sale went OK deposit handling inept…

Purchase went OK-ish although took nearly 7 months for a simple case. They found tenants quick enough, and took their deposit. Getting this custodial deposit transferred to my TDS account a nightmare, 15 work days after advising them of details needed for the transfer (and 34days after taking the deposit), their "accounts team" demand the same TDS information and tenant/property address information they already have. 18 days later I'm still trying to get this done (Portsmouth). Finally Fox & sons have apologised, and admitted their staff needed further training. They eventually provided details of the secure placement of the tenants deposit, and have given a £100 compensation. This is of course scant compensation for the hours of work caused to me, the anxiety I've suffered, and ineptitude shown by their staff

ALAN · 2 February 2024

★★★★★ 5/5

Google

In the past year, I have found the Eastbourne Lettings department responsive and a good team to work with.

Pinky · 12 July 2026

★★★★★ 5/5

Trustpilot

Very professional service

Just completed on my house sale in Eastbourne. I found Tom and his colleagues very easy to deal with. I accepted an offer for full market price within 10 days. Tom kept me up to date weekly with the process, keeping in contact with my conveyancer also. I went to Fox & Sons to sell because 15 yrs earlier I bought through them. Good to know their standards are still as high as they were then!

Winefride · 30 October 2020

★★★★★ 5/5

Google

I was incredibly impressed with Fox and Sons Eastbourne's service. Oskar Lockyer was knowledgeable, responsive, and went above and beyond to help me find my dream home. He made the entire process smooth and professional. Highly recommend!

Mehmet · 11 August 2024

★★★★★ 5/5

Google

We have had a very stressfree experience.Oscar has been wonderful he is extremely professional,polite and extremely patient .He has been very helpful and understanding throughout this whole process of finding a property for my family . Thank you Oscar and team

Abdul · 27 May 2024

★★★★★ 5/5

Trustpilot

I have dealt with a few letting agents…

I have dealt with a few letting agents over the years and I must say, Fox And Sons rate very highly for me.The application process went very smoothly, with constant communication and updates throughout, particular kudos to Oskar who has been my main point of contact throughout,All that you ask for during a process like this is to be kept in the loop, something that Oskar and his team have managed very well.Thankyou

Ryan · 22 May 2024

★★★★★ 5/5

Google

David was really helpful and informative every step of the way, providing a great service as well as making me feel at ease throughout the important process of flat-hunting

Bethany · 1 December 2024

★★★★★ 5/5

Trustpilot

I can’t recommend fox and sons…

I can’t recommend fox and sons Eastbourne highly enough.The Manager Stephen was excellent when it came to the sale of our property in Percival Road.We had three agents out to value our home and we felt fox and sons had our best interest’s at heart and we were proved right. He understood our current financial situation and helped us find a great buyer but also find our new home in ArundelRoad.Thankyou so much for everything.Pauline and Richard

Pauline · 31 January 2024

★★★★★ 1/5

Trustpilot

Fox and Sons Hove - No Integrity

Avoid Fox and Sons, Hove branch. They have very little integrity. After we removed their instructions, they sent a 'sour grapes' bill for something they had offered to pay for. Paying is not the problem if it was rightfully billed, but when we asked for an explanation of the invoice, none was provided just continued harassment for payment. Very poor form, wasting both my time and theirs for what appears to be a petty revenge for leaving them. Once the initial sales patter had been executed, they also exhibited a lack lustre standard of service, providing no updates or feedback, interactions with some even felt slightly rude and offhand. Experiences with other Hove agents, so far 10 times better.

Rachel · 18 November 2023

★★★★★ 5/5

Google

Everyone was brilliant especially Andrew Titherly who guided us through the whole process, Harry Dyer and Stephen Rodgers who updated us with everything.Thank you so much .

Somi · 1 December 2024

★★★★★ 5/5

Trustpilot

I've just completed a complex purchase…

I've just completed a complex purchase through Fox & Sons Rottingdean, and could not be happier with the service. Alex in particular was conscientious about keeping me up-to-date throughout, and reassured the vendors that the finance would come through in time for their own purchase deadline. The other staff, in particular Alison, were warm and very helpful. And when I got the keys yesterday, it was very touching to find the vendors had left me a lovely card wishing me happiness in the flat, and two bottles of wine to celebrate!Thanks, Alex, you were ace!

Jo · 31 October 2023

★★★★★ 5/5

Google

Agnieszka and the whole team have been honest, proactive and really helpful. Thank you

Miriam · 12 July 2026

★★★★★ 5/5

Google

Found our first ever home through zoopla, fox and sons were then easy going throughout the entire process from viewing the property, liasing with the in-house mortgage advisor (Andrew) who dumbed it down every step of the way and found a great deal on monthly instalments. Then woth callum and Harry who constantly took my calls and helped to the best of their ability especially with the solicitors I had, thank god fox and sons were on hand to put the solicitors straight. Great service through and through, would use again and would definately recommend! Thanks for all the help guys it’s great service for a first time buyer like myself

Christopher · 11 August 2024

★★★★★ 5/5

Google

Amazing service from David helping me and my partner find a new home, helped us gain a better understanding to questions we had and overall so helpful! Thankyou David!

Rainbow · 16 March 2026

★★★★★ 5/5

Google

We had very good experience from Fox and Sons. David was helpful in showing the property around and in the smooth moving in.

Sanoj · 26 December 2024

★★★★★ 5/5

Trustpilot

Exceptional service, Yushin was brilliant!

We received exceptional service from Fox & Sons. Our agent Yushin was brilliant. He found some really nice properties matching our criteria that we hadn’t noticed ourselves, and he booked us in to view them within a couple of days. He offered great service, info, and knowledge during the viewings and followed up quickly with answers to our questions afterwards.

Robyn · 12 October 2024

★★★★★ 5/5

Google

I just now used Fox & Sons to rent a property. My letting agent David was helpful, friendly, and polite every step of the way from the initial viewing, through to signing the tenancy. Communication was responsive and professional. Definitely recommend Fox & Sons with they letting team.

Maris · 25 March 2025

★★★★★ 5/5

Google

I had the pleasure of dealing with Scarlett , she was professional, courteous and made my experience with Fox and sons smooth and as easy as possible, thank you to the team of Fox and sons

Glen · 11 January 2026

★★★★★ 1/5

Trustpilot

Lacking in customer service for neurodiversity

I've recently started looking for a property to buy. Being neurodivergent, I have requested all correspondence be via email from all letting agents, so i can orgabise and manage a very overwhelming process. Unfortunately, Fox and Sons (brighton) seemed to have an issue with this and even so I repeatedly requested email correspondence, I was told that 'phone calls would be easier for both of us'.

Ali · 27 January 2026

★★★★★ 1/5

Trustpilot

AVOID JACK ALLSOBROOK

AVOID JACK ALLSOBROOK. He will lie & con you of your money. Took us for an extra £3000, we signed the form for £25% if he got us over the asking price, he then took back the paperwork to supposedly complete the form,unbeknownst to us he changed the percentage to 1.5%, we didnt check it as he had just reiterated that we would be paying 1%. We didn't find out until our solicitor paid Fox & Sons the fee. We didn't see or hear from him again. We called the Lewes branch on the 16th Aug 2023 when we found out we had overpaid be told he had been transferred to the Crawley branch due to so many complaints regarding his underhanded approach. Thank you Jack for stealing from us and I expect many others. I wonder just how much further you can sink, but I expect your pit is bottomless & of course this corrupt company have done nothing about it. Not even a phone call from head office. As long as they are making money they do not seem to care.

Anita · 26 August 2023

★★★★★ 5/5

Google

As the owner of my own estate agency - it doesn't come easy to say just how impressed I have been with F&S and, in particular Agnieszka Rzeszutek. Within 24hr of initially calling, I had an excellent valuation and then within no more than 5 days - a signed up tenant at asking price (12% higher than 3 yrs ago)! The team went "above and beyond" and really helped me to get the property back up to standard. I honestly cannot emphasis just how impressed I have been with the overall service received by this lettings office - very surprising / just brilliant!PositiveResponsiveness, Quality, Professionalism, Value

Jarvis · 26 August 2023

★★★★★ 5/5

Google

I worked directly with the Lettings manager Aga who was absolutely amazing! Handling everything needed from A to Z.. I wanted the house sorted and she certainly made it all look pretty easy.. much appreciated effort and very professional and hard working! I’m so glad we had chosen fox and sons to manage the rent of my parents property as I know full well that moving forwards they will be very helpful and reliable! Thank you Aga and your team!

Sophie · 26 August 2023

★★★★★ 5/5

Google

Scarlett at Fox and Sons was so helpful, she kept us up to date with everything that was going on with our move. Everyone we came across was so lovely, polite and helpful! Nothing was too much to ask for, would highly recommend, thank you for all your help

Katie · 2 September 2025

★★★★★ 5/5

Google

Fox and Sons recently helped me rent out my house, Agnieszka and the team made the process straight forward, kept me up to date with regular communication and advised me every step of the way I can’t praise them enough. Thanks again Aga!

Mike · 29 November 2023